Postbox

RATING:

4.7

(179)

About Postbox

Postbox is a fully-featured email app designed to provide users with access to all of their email accounts in a single interface. The app supports any IMAP or POP email account, including Gmail, Outlook, Yahoo, AOL, iCloud, Fastmail, ProtonMail, and more. Users can install Postbox on Windows and MacOS devices. Postbox allows users to group their accounts to keep personal and work emails separate. Go-to folders can be added to the Favorites Bar for quick access, and quick filters let users organize emails automatically. The search includes advanced query capabilities, so emails can be found based on their date range, subject, sender, or other attributes. Postbox is offered as a one-time purchase with no monthly or annual subscriptions, and licenses are per-user so can ...

Postbox Pricing

Lifetime License: $79.00

Starting price: 

$49.00 one time

Free trial: 

Available

Free version: 

Not Available

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Postbox Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Postbox

1 - 5 of 176 Reviews

User Profile

Chitu

Verified reviewer

Higher Education, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Smooth desktop email client

Overall, Postbox is great for my personal email, as I've described above. My only major negative is that I cannot use it on Microsoft Exchange--that is, the only negative is that they don't allow me to use it even more!

PROS

I'm a big fan of desktop email clients, rather than web clients, mainly because I can do a lot of email work even when I'm offline. Probably my favourite aspect of Postbox is the keyboard shortcuts. They are well thought out and so make my email use smooth--I can easily do so many common tasks with just one key click, such as moving messages to folders. In addition, there are so many tiny details that are almost invisible yet work so smoothly--I barely notice them until I work with other clients like Outlook. For example, when I delete messages, even if they have not yet been read, they are automatically marked as read when deleted so that I don't have to do the two steps of marking a message as read and then deleting it.

CONS

My big negative is that Postbox does not provide native support for Microsoft Exchange--it only provides IMAP. This is a deal-breaker. First, IMAP is not a full replacement for Microsoft Exchange, so there were so many little things that just didn't work right, even after I carefully followed the instructions on Postbox's dedicated page to customize settings to try to work around those issues. Then, to make things worse, my employer blocked IMAP on its Outlook accounts, so I cannot use Postbox at all any longer for my work email account. I now use Postbox only for my personal accounts and then Outlook for my work account. I've already requested Postbox to add support for Microsoft Exchange, but they said there was insufficient demand for that feature. That is always a very dubious reason for not adding features--obviously, there must be some business users who would have the demand for Exchange support but then don't even bother with Postbox once they find that it is missing!

Reasons for switching to Postbox

More user-friendly experience

Flavio

Music, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2021

Great work!

I can't speak yet about their support as I haven't had any exchanges yet. On the positive side, I haven't needed to contact them. Their getting started tutorials are excellent and comprehensive, and so is their knowledge base, for what I've seen so far, the app is very well documented.

PROS

LOVED the flexibility and slick design and powerful features. It feels really modular and that it will accommodate my particular workflow.

CONS

It would be great if one could additionally customize the icons themselves, at least the colors, also to eliminate the toolbar on top altogether, but I rest content :)

Reason for choosing Postbox

Most modular, with VERY comprehensive set of features, and yet straight forward for the purpose at hand, to be productive and have an aesthetically pleasing experience while sending emails.

Reasons for switching to Postbox

Mm, I've been really hesitant, for I loved Spark, but the main 2 decisions were: a) the ability to customize my interface and comprehensive features, and b) the better design overall.

Bob

Retail, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2020

Not able to install update

Features have been pretty good, support definitely has not.

PROS

It's easy to use (well, at least the past versions that I was able to install), and had a lot of features.

CONS

First, the installation file is blocked by Windows 10, and the advice Postbox provides does not address Windows' newest way of blocking it. Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. Third, there is no section in their support that addresses this. And Fourth, the only way I can contact support is to pay $8 - which is absurd, especially when I'm not the only user that could be affected by this.

Reason for choosing Postbox

The flow of the software and the features offered. But that's all in the crapper now, since I can't even install the latest version.

Reasons for switching to Postbox

A comparable number and usefulness of features - at least before v7. Since I can't even install v7, though, I'm making the switch back, and continuing to look for an alternative.

Vendor Response

Bob, thanks for your review, and we're sorry for any issues you've had with getting Postbox installed. If Windows is blocking the install of Postbox, then we highly encourage you to contact Microsoft on this issue. They can provide instructions for how to correctly configure the security features in Windows. By default, Windows doesn't block the installation of Postbox, so a security setting must have been changed along the way.

Replied February 2021

Heinrich

Translation and Localization, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2023

Clean and modern e-mail tool for the small business or Freelancer

I like it!btw. I bought a lifetime license years ago - which was less than the subscription price that other products charge for a year.

PROS

I like the clean and crisp layout, ease of use. I come from years and years of Thunderbird, Outlook, and Mailbird use - and Postbox is a much less cluttered experience. Furthermore, I use it strictly for emails - so no Task Management, Chats, Grouping, etc. that is included in many other tools (but which I don't need).

CONS

I would like to have a Calendar (connection), and an update for the layout of the Address Book seems overdue.

Steve

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

A true email client

I have used Postbox since its first release. I have used it on both MAC and Windows OS and have always found it easy to use. The major plus for me is how easy it is to find an attachment and the way I can link to new emails. The program is built to be intuitive which means the hard work is always done for you. Every upgrade has left you with the same UI so you never had to re-learn how to use it. I currently store ten years of email on it so about 26,000 and have never had a problem.

PROS

Easy to manage attachments the "view" aspect of the program is what really makes it unique.

CONS

Does not always find the correct config when adding email addresses. No mobile version.

Reason for choosing Postbox

Ease of use

Reasons for switching to Postbox

The fact that the launch team made it clear that this was not "freeware" and their desire to build the best client possible