All Postbox Reviews

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Chitu

Verified reviewer

Higher Education, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Smooth desktop email client

Overall, Postbox is great for my personal email, as I've described above. My only major negative is that I cannot use it on Microsoft Exchange--that is, the only negative is that they don't allow me to use it even more!

PROS

I'm a big fan of desktop email clients, rather than web clients, mainly because I can do a lot of email work even when I'm offline. Probably my favourite aspect of Postbox is the keyboard shortcuts. They are well thought out and so make my email use smooth--I can easily do so many common tasks with just one key click, such as moving messages to folders. In addition, there are so many tiny details that are almost invisible yet work so smoothly--I barely notice them until I work with other clients like Outlook. For example, when I delete messages, even if they have not yet been read, they are automatically marked as read when deleted so that I don't have to do the two steps of marking a message as read and then deleting it.

CONS

My big negative is that Postbox does not provide native support for Microsoft Exchange--it only provides IMAP. This is a deal-breaker. First, IMAP is not a full replacement for Microsoft Exchange, so there were so many little things that just didn't work right, even after I carefully followed the instructions on Postbox's dedicated page to customize settings to try to work around those issues. Then, to make things worse, my employer blocked IMAP on its Outlook accounts, so I cannot use Postbox at all any longer for my work email account. I now use Postbox only for my personal accounts and then Outlook for my work account. I've already requested Postbox to add support for Microsoft Exchange, but they said there was insufficient demand for that feature. That is always a very dubious reason for not adding features--obviously, there must be some business users who would have the demand for Exchange support but then don't even bother with Postbox once they find that it is missing!

Reasons for switching to Postbox

More user-friendly experience

Laura

Higher Education, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Overall good product but with a few annoyances

Overall, my experience has been positive. It would be nice to be able to request a feature and receive a response from Postbox staff as to whether there is any possibility of implementation.

PROS

Postbox is relatively easy to use. The overall interface and design are well-done, which contributes to ease of use. Postbox has powerful search features and searches are rapid, after initial indexing has occurred. The ability to quickly filter by contact name or by other message characteristics is also very nice. Displaying just the names of attachments and being able to quickly review them is a big plus.

CONS

The most annoying feature for me is that selecting a topic for a message will add that topic to the entire message conversation. Often I want to tag different emails in the conversation with a different topic tag but this isn't possible. I've used Postbox for many years, but as my number of saved emails has accumulated, I need to be able to categorize them individually so this "feature" is increasingly leading me to consider other email software options.

Reasons for switching to Postbox

I switched most of my emails to Postbox from Thunderbird when development of Thunderbird was slowing down. I continue to have to use Outlook from work. Originally Postbox was far superior. Outlook has gradually been improving but is still more expensive.

Bob

Retail, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2020

Not able to install update

Features have been pretty good, support definitely has not.

PROS

It's easy to use (well, at least the past versions that I was able to install), and had a lot of features.

CONS

First, the installation file is blocked by Windows 10, and the advice Postbox provides does not address Windows' newest way of blocking it. Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. Third, there is no section in their support that addresses this. And Fourth, the only way I can contact support is to pay $8 - which is absurd, especially when I'm not the only user that could be affected by this.

Reason for choosing Postbox

The flow of the software and the features offered. But that's all in the crapper now, since I can't even install the latest version.

Reasons for switching to Postbox

A comparable number and usefulness of features - at least before v7. Since I can't even install v7, though, I'm making the switch back, and continuing to look for an alternative.

Vendor Response

Bob, thanks for your review, and we're sorry for any issues you've had with getting Postbox installed. If Windows is blocking the install of Postbox, then we highly encourage you to contact Microsoft on this issue. They can provide instructions for how to correctly configure the security features in Windows. By default, Windows doesn't block the installation of Postbox, so a security setting must have been changed along the way.

Replied February 2021

Heinrich

Translation and Localization, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2023

Clean and modern e-mail tool for the small business or Freelancer

I like it!btw. I bought a lifetime license years ago - which was less than the subscription price that other products charge for a year.

PROS

I like the clean and crisp layout, ease of use. I come from years and years of Thunderbird, Outlook, and Mailbird use - and Postbox is a much less cluttered experience. Furthermore, I use it strictly for emails - so no Task Management, Chats, Grouping, etc. that is included in many other tools (but which I don't need).

CONS

I would like to have a Calendar (connection), and an update for the layout of the Address Book seems overdue.

Flavio

Music, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2021

Great work!

I can't speak yet about their support as I haven't had any exchanges yet. On the positive side, I haven't needed to contact them. Their getting started tutorials are excellent and comprehensive, and so is their knowledge base, for what I've seen so far, the app is very well documented.

PROS

LOVED the flexibility and slick design and powerful features. It feels really modular and that it will accommodate my particular workflow.

CONS

It would be great if one could additionally customize the icons themselves, at least the colors, also to eliminate the toolbar on top altogether, but I rest content :)

Reason for choosing Postbox

Most modular, with VERY comprehensive set of features, and yet straight forward for the purpose at hand, to be productive and have an aesthetically pleasing experience while sending emails.

Reasons for switching to Postbox

Mm, I've been really hesitant, for I loved Spark, but the main 2 decisions were: a) the ability to customize my interface and comprehensive features, and b) the better design overall.

Steve

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

A true email client

I have used Postbox since its first release. I have used it on both MAC and Windows OS and have always found it easy to use. The major plus for me is how easy it is to find an attachment and the way I can link to new emails. The program is built to be intuitive which means the hard work is always done for you. Every upgrade has left you with the same UI so you never had to re-learn how to use it. I currently store ten years of email on it so about 26,000 and have never had a problem.

PROS

Easy to manage attachments the "view" aspect of the program is what really makes it unique.

CONS

Does not always find the correct config when adding email addresses. No mobile version.

Reason for choosing Postbox

Ease of use

Reasons for switching to Postbox

The fact that the launch team made it clear that this was not "freeware" and their desire to build the best client possible

Roberts

Internet, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2020

Great Mail App

Great!

PROS

- Possibility to group email addresses in groups (not only in all-in-one inbox). - One time paymant license. I hate monthly or yearly payments. I like to pay for app once and to use it. And if in future there is some update with significant features, then I can decide by myself - to buy or not to buy update, and if I decide to buy, then - when to buy.

CONS

It would be good to have in right corner on on right side some small calendar. I don't think integreated calendar (with Google calendar, iCal or others), but only calendar with monthly view to look date for. For example, if I write an email and must point out some date, i can quickly press some button and look to calendar dates - what date is next Friday, or what was date last Monday etc.

Reason for choosing Postbox

- One time Payment licence - Possibility to group e-mail addresses in different groups

Reasons for switching to Postbox

I wanted pro e-mail with one-time payment licence.

Javier

Computer & Network Security, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

Good mailing software but has a long way to go

Good experience. I was using before Mailbird and emclient but I had lot of problems, so, I started looking an alternative and so I came to you. I tried it and decided to buy it because it's really worth it

PROS

A lot of features A lot personalization. Good performance

CONS

I use it on Windows, I can't minimize it as an icon next to the clock.. for example as antivirus or Spotify, I can minimize these next to de click un the toolbar. Sometime I have troubles with margin of the signature, if u want to edit it in the same email, margins are spoiled I would like to have a way to organize better the email, for example there's an app on mobile, Spark Mail, it has a funtions to organize email by relevance, I don't know how it works exactly but is nice l.

Reasons for switching to Postbox

Postbox has a lot of features and I found the price excellent. the quality was excellent and the cost was not excessive as the competition

Edward

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Time and Attention Saver

I spend a lot of time in email. Being able to find things fast and also get out of email fast to do something else is important.

PROS

I like that it helps focus me by having some very smart filters and tagging. The keyboard shortcuts are also great. I save a lot of time now in how I handle my email. Also, when I was first starting out, their Support was great in helping explain one feature that I misunderstood how to use.

CONS

Too trivial to list. It's great. I need 40 characters for this field.

Reason for choosing Postbox

Inexpensive, lifetime license, and did I mention it saves me time?

Reasons for switching to Postbox

Mail.app was prone to problems and periodic freezes.

Tom

Professional Training & Coaching, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2019

Essential software used all day, every day

I monitor about a dozen email accounts. Postbox lets me easily see new messages in all of my accounts.

PROS

Easily connects all of my email accounts and combines them into one stream of messages

CONS

I can't think of anything I don't like about Postbox.

Reasons for switching to Postbox

I liked Postbox's interface better. The workflow for composing messages is better.

Lukas

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Best e-mail client IMO

Everyday user, multiple accounts (15) are managed simultanoesly. Business and private user.

PROS

Works smoothly even with many accounts. You can change folder for e-mails so your C partition drive on Windows does not grown day by day. but the best option is you can colour your e-mails with your numer pad - coloured topic are easy to manage if you use miltiple accounts and work on many tasks simultanously. 5 stars for developers and for Customer Service that hepled me from time to time with new features and some minor problem with my system (for example my fonts on windows crushed and CS helped me to find solution althrough it was not their job, e-mails with Georgia font was problematic). I use their app day by da within last 2 years and I am more than happy after transition from Thunderbird, Outlook, eM Client and after tested some more others...Postbox is best of them all IMO. I highly recommend !

CONS

List of supported languages. I am from Poland and there is no Polish translation although there is Russian and some other big countries like Italian or German. Alternative apps have polish language. I understand that it takes some resources to create more languages but not everyone uses English language at that high level to be ready to use only the english interface, so it is hard to recommend the app to friends in my country.

Reasons for switching to Postbox

Thunderbird has many problems with app crush during e-mail writing and losing text I had to start writing messages from scratch and the constant problem with the interface on Win10, eM Client has no filters and many other bugs and problems. Outlook was not fit for me like many Microsoft apps. Postbox is perfect for me.

Michael

Publishing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

I can't function without Postbox!

My job requires reading, accurately filing away, and responding to hundreds of email messages each business day. I've used dozens of other email clients and none of them can hold a candle to Postbox. For better or worse, I am hopelessly addicted to this tool.

PROS

There are so many features that Postbox has that I depend on day to day, I'm not sure where to start. I think the most useful for me personally is the ability to color-code messages and assign topics to them. "Accounting" is green. "Contracts" are orange. "Urgent" is red. "Publicity" is fuchsia. It's simple to categorize my email by urgency and topic this way. After that, the quick-move feature that also exists in the Gmail web interface that allows you to easily label and file/archive messages is great. They expanded that with the new "copy" feature which I am also using a lot. Even some of the lesser-used but advanced features quickly come around as must-haves. One example is the new "clips" feature, which allows you to easily stylize outgoing messages to really let your emails stand apart from others in a long email chain. It's very useful. With the new version 7, we can also choose from a number of attractive themes which make the interface look very slick.

CONS

I have experienced some instability from time to time, but to be fair, I run about a half dozen separate email accounts consisting of hundreds of thousands of messages through Postbox every day. I also noticed that the software became much more stable after I upgraded to MacOS Mojave from High Sierra, so these matters were apparently not Postbox related, but instead OS related. To be honest, I have few complaints about the software, and the few times I have ever had to contact support, they have been extremely responsive and helpful.

Lester

Financial Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Good for Business Good for Personal

I started using (and recommending) Postbox during my time as a IT consultant to small businesses (who also love the software). I now am semi retired and us the software personally for my investment activities. Since I get a lot of old emails related to my former business, Postbox allows me to sort them into folders for a later look or delete them directly. I have multiple emails for security purposes and I am able to consolidate them into the single Postbox application. It is easy to use, easy to confiure, and it works all the time.

PROS

Ability to consolidate multiple emails onto one platform with the ability to send from any. Filter ability is excellent to group incoming emails into the best folder and in cases of spam directly to delete. Ability to search the contents of all emails (or select email accounts) in one easy search

CONS

Sometimes the indexing feature takes a long time and puts the software on hold.

Reason for choosing Postbox

Postbox had the capabilities I was looking for. I continue to review competitors to see if switching is worthwhile, but I still find the Postbox solution the best!

Reasons for switching to Postbox

I am probably using postbox for a decade. I know from my file records I used version 3 and maybe before that. The capabilities of Postbox make the decision to switch. The fact that it works as promoted make it a very valuable piece of software.

Nawaf

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2020

My personnel take

Overall It would have got a full rating if it was not for the tech support being billable considering I am a licensed user, and the fact of not having the basic ability to export accounts on the fly to another machine or same machine for a clean OS install, atleast the option to backup imap accounts / settings not folders should be standard.

PROS

Very clean light software easy to install, used this on my mac as well as windows with minimal issues. I like the theme option with the software and the ability to organize accounts groups as well as folders etc easily on the fly. There are still many features I have yet to explore but the most part I like most is the stability of the software.

CONS

The export functions for existing email accounts regardless of it being POP or IMAP needs to become a standard feature, as I have plus 20+ email account and sometimes I tend to move from one computer to another the part of not being able to just click and export my existing settings is tedious. Another fair feature that one would ask for is for those who have a valid license then the tech support should at-least be free of charge and not billed per request.

Reasons for switching to Postbox

I needed a solid platform such as postbox.

Burak

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Effective, simple but comprehensive

PROS

Been using Postbox for years now. I think started with version 3 and they are at v7 now. Continuously being developed it is a smart tool for anyone using they Mac as an office place! I am constantly on my computer and sending & receiving emails. It is a hassle free piece of software. Setting up is no different or difficult then any other mail software. I migrated from Outlook (back then) and it was far easier to use and was very easy to adjust to.

CONS

I have not managed to figure out how to import my settings and email to a new computer and I dont think the information available online explains it well. This weekend I have re-setup my MAC twice and both of the times I tried to import rather than having to setup all over again but failed. Luckily I am using my email accounts with IMAP connections so it was easy to sync but importing I did not manage. Also, I had to go to Mojave from Catalina and there were issues (stemming from Catalina I think). Back to Mojave and have no issues.

Glen

Graphic Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Hands down the best email client I’ve ever used

After using outlook this was an introduction to software done right! Straight away it just made sense! It never gets in the way! I have a very large in box and the app never slows down! Even on my old iMac with a standard HD it’s nippy!

PROS

This is email sorted! I’ve used multiple different email clients and postbox was a lucky find being included with a bundle of software that I bought years ago I loved it so much when v4 came out I bought a lifetime license and I am over the moon that I did! As this app just gets better and better! This is designed by people that use email!

CONS

It’s a very small thing I’d just like the reminders to be date aware so I get a prompt for my ageing brain to do things!

Reason for choosing Postbox

It’s simply done better!

Reasons for switching to Postbox

I had become increasingly annoyed with how glacial Outlook was becoming! Once I switched I loved it so much I bought an extra copy for my best mate!

Mick

Internet, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Postbox mail client

No issues at all, in fact fixed issues I had with other clients.

PROS

Switched to Proton Mail and used with Thunderbird, emClient, Mailbird, all had issues. Discovered Postbox and worked perfectly with Proton. Not only that but blown away by just how good this client is, best of the best in my opinion.

CONS

Nothing except would like an 'Undo Send' option (delay for say 20 seconds), have submitted as a feature request... pretty pretty please!

Reason for choosing Postbox

As stated above, solved all my issues I had with the other clients and just works great, Proton Mail + Bridge in my case

Reasons for switching to Postbox

Issues with all other mail clients

Robert

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5