--- title: "Ignition Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ignition. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ignition is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/practice-ignition-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Practice Management Software](https://www.softwareadvice.com/accounting-practice-management/) / [Ignition](https://www.softwareadvice.com/marketing/practice-ignition-profile/) / Ignition Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/practice-ignition-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/practice-ignition-profile/alternatives/) # Ignition User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 153 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 110 reviews (72%) - 4 stars: 38 reviews (25%) - 3 stars: 3 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - We have also used the platform to reissue letters of engagement for existing clients, helping us to get everything in one place. - It helped streamline our client onboarding and proposal process, making it easier to stay organized and reduce manual administrative work. - The proposal process felt much more streamlined and organized, and having everything in one platform reduced a lot of manual follow-up and admin work. ### Most mentioned cons - We also found out that our current project management software did not integrate with Ignition, so we could not use the software. - Do not do business with these people - They will take money they are not entitled to, and put as many barriers in place as possible to delay returning your funds. - The pricing structure is not as competitive especially when using it for smaller engagements. ## Ignition customer reviews Showing reviews 1-25 of 153 (page 1). ### Practice Ignition is makes service proposals with complex billing arrangements simple and easy. - Overall rating: 5/5 - Reviewer: Will M. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The three main things I like the most about Practice Ignition are: 1. It's ability to handle complex billing arrangements in a proposal. It is the only platform I have come across that can easily manage up front fees, with recurring billing for a fixed period, and display this easily on a proposal. 2. I love the fact that you can set the proposal to require a credit card or bank details before it is accepted. Practice Ignition then collects the funds for you. One of the most difficult parts of running a service business is getting paid, but with Practice Ignition it takes that all away because the upfront fee is billed on acceptance, then the recurring billable amount is billed as set out in the proposal. It couldn't be easier. 3. The integration Practice Ignition has with Xero and WorkflowMax (XPM) is incredible. Once a proposal is accepted, it creates the job in WorkflowMax based on the job templates you have setup in WorkflowMax, and creates the invoices in Xero. It literally takes all the administration out of running a professional services company. #### Cons There are a few features I would like to see Practice Ignition develop, but after speaking with them they are going to push it right up the priority list as they agree. These features are: 1. The ability to create a recurring rate on recurring jobs 2. The ability to set a due date on a job - at the moment this is picked up from the contract end date. My understanding is this will be sorted soon, so by the time you read this it may be sorted! --- ### Great at what they do. - Overall rating: 4/5 - Reviewer: Kaylee M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A streamlined proposal process that looks great and professional, and helps automate the engagement process #### Cons Pricing makes it unrealistic for small businesses. Being only one stage of the process makes it difficult to work between Ignition with another practice management solution to manage everything else like projects, tasks, etc. For many an all in one solution works better even though Ignition can integrate with many other PM platforms. #### Reasons for choosing Ignition Can offer client multiple proposal options. #### Reasons for switching to Ignition Can offer client multiple proposal options, able to sign right on the engagement letter to accept. --- ### Watch Your Chargebacks - Overall rating: 2/5 - Reviewer: Dwayne B. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered It's going to be easier and to be more in control of my clients since it doesn't matter there's no recourse once Practice Ignition chooses to believe the other person instead of the people paying for the service. I can do the same thing and work directly with any challenges instead of just sucking it up and losing thousands more. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Functionality: 2/5 #### Pros After getting used to it, it didn't seem bad at first but then the charge backs hit without any formal notice nor warning. #### Cons A former client said they didn't receive the services, Practice Ignition asked me to defend the potential charge back but then it was a waste of my time to do anything because they took back the entire amount, on top of already having charged me for the merchant fees. #### Vendor response Hi Dwayne, My name is Tom Maxwell and I'm on the leadership team at Practice Ignition. I'm truly sorry you had this experience but please allow me to clarify your concerns here: Unfortunately, your client disputed your charge which initiated an immediate reversal by the clients' bank. Immediate reversals are completely out of our control, which is no different to any payment processor, (including Intuit, as an example: https://intuit.me/2JNFyzg). As soon as we were made aware of the dispute, we immediately contacted you, and as a standard practice, we offered to submit evidence on your behalf. We also asked you to submit more evidence that the dispute had been resolved between you and your client, to strengthen your case. You declined to take up this offer. Dwayne, please know we are here to help in circumstances that fall outside our control. We are sorry your experience went this way and we hope that we have the opportunity to win back your trust again. Replied July 2019 --- ### Ignition - an important tool in my proposals and ongoing invoicing - Overall rating: 5/5 - Reviewer: Naomi R. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a gamechanger as far as preparing proposals and getting paid on time. I used to use a similar but cheaper product and it took a lot longer to prepare proposals and still meant I had to invoice customers directly. Ignition has absolutely made my life easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that I can send a proposal quickly and then my clients are invoiced and pay when invoices are due. it has reduced my chasing people to pay invoices and having to remember to send them which was always my issue. #### Cons If there was a way to get digital signatures that weren't part of the 'proposal' system that would be amazing. Also if there was a bit more personalisation of reporting so you could opt in to be notified when proposals were coming up for renewal etc #### Reasons for choosing Ignition I had looked at GoProposal quite some time before and felt that Ignition was a better fit for me. #### Reasons for switching to Ignition I like the functionality of ignition more and the set up of auto invoicing etc --- ### Our ONE platform for proposals, invoicing, and AR! - Overall rating: 5/5 - Reviewer: Savannah V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Coming from a different field, and needing to learn how to manage proposals/invoicing/payment collection quickly, Ignition has been incredible. We started around March of 2021 and have been extremely happy with the ease of proposal creation + sending (clear PDF versions, automatic reminders to prospect, visibility into when a prospect has viewed the proposal, multiple templating options and clear platform design), invoicing (I set up invoices to automatically run during the month and don't have to worry about collection unless I get an email that payment failed!), and payment collection. Ignition sends helpful emails like credit card expirations and payment failures! I really appreciate how I can utilize the different updates and changes they make to the platform, but I don't have to take courses to understand how to use Ignition! My concerns are promptly addressed, and meeting quarterly with our Key Account Manager has helped us tremendously! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of the features on one platform; integrates with Quickbooks #### Cons Sometimes the site VERY TEMPORARILY (1-5 minutes, every six months or so, has been my experience) unavailable! The pro is that the improvements have been awesome! #### Reasons for switching to Ignition Our accountant had Ignition! She recommended it. --- ### Time Saver, Bill Collector and Helps You Maintain Comliance - Overall rating: 5/5 - Reviewer: Axel T. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy and can recommend. I run a very small firm, so I originally thought the cost was prohibitive for my expected level of use. But the subscription is well worth it. I have used it more often than expected & for reasons I didn't initially envisage, and the time it has saved is well worth it's cost in relation to my time that has been freed up. Finally, as a small, newish firm, it has introduced a level of professionalism to client facing materials that was lacking with my earlier processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * Being able to collect client direct debit payment.* Being able to quickly draft a engagement agreement or authority document.* It's quite easy to use with a simple interface, and good customer client. This is excellent & very practical. #### Cons * They tried to change the pricing model (remove a discount) even though I was originally promised a particular discount in perpetuity. It must be noted though that when I made a point of this, they were understanding and happy to honour the original discount promise.* Some features were still lacking, e.g. the ability to change pricing without have to re-do the whole process. But again, it should be noted, I think this has been updated and now rolled out (although I haven't used it yet). #### Reasons for choosing Ignition * They were partnered with a bookkeeping association I am part of.* It appeared to be specialist accounting and practice software, and not just generalised eSignature software.* It appeared to have a greater deal of automation and secondary features that the others didn't. #### Vendor response Thanks Axel for your kind review. You do now have the ability to edit active services in the proposal editor and send notification to your clients. You can get info on that, and all of Ignition's latest updates here: https://www.ignitionapp.com/whats-new Replied January 2023 --- ### Keeping compliant and integrations! - Overall rating: 5/5 - Reviewer: Faruk B. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service and help is amazing. Instant replies and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integrations with Karbon and Xero.When a proposal is signed Ignition intelligently creates the predetermined job and contact in Karbon. This allows for a seamless experience and job management. Having engagement letters and the ability to manage payments are also very important and useful. #### Cons We would love to be able to automatically on charge bank and card processing charges without having to include this in our proposal. More integrations (without zapier) to software like hubspot. Also an improved integration with Karbon (where we can sync contacts and jobs without having the proposal being accepted). #### Reasons for choosing Ignition Ignition fit our purposes. The software overall looks better engineered (from functionality to integrations to over appearance and ease of use) #### Reasons for switching to Ignition A lot more functionality. --- ### PI for App Advisory Services - Overall rating: 5/5 - Reviewer: Kate G. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered The team at PI are really helpful, from our initial conversations with them, to onboarding and set up, right through to our firm-wide roll out. They are quick to response to emails and jump on Zoom calls as and when needed. The software itself is easy to use and the UI is intuitive. Its been a learning curve for us around setting up our service library but the team have been on hand to give direction throughout. We're now starting to look at the added extras like webconnectors, videos and expending our service library to include traditional compliance services too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software has helped streamline our service offerings for app advisory service, helped our outline exactly what is involved or included in the scope, and more importantly what isn't. We've had great feedback from our customers when receiving proposals, and we can now create and send proposal in minutes whereas it used to take an hour or more to draft emails explaining it all. The speed of response from clients is amazing, and the turnaround from offering a service to acceptance and deployment of a job is a game changer for us. #### Cons There has been some internal resistance to using the software as accountants like to rely on the old methods of sending out paper forms to get signed off. However, it the app advisory space, we were able to use this to our advantage and get some real traction with the product before starting to roll it out across the more traditional areas of the business. #### Reasons for choosing Ignition I had been aware for the product for some time and had been following their development closely for a few years, so knew a lot about the product and integrations. I just needed an excuse to start using it. The support I received and help with set up made it an easy choice as everything was made so simple. --- ### We would be lost without Ignition - Overall rating: 5/5 - Reviewer: Sharon P. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to use, the team are so friendly and supportive, clients find it very professional #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using Ignition since 2013 and find it very easy to use. Clients also like the experience, and find it very professional. It's very customisable, allows us to send quotes and proposals very quickly. #### Cons Would love pricing to be built into the software. We currently build fee quotes in a google sheet. #### Reasons for switching to Ignition Time saving, appearance, client experience, integrations --- ### An accountinf firm must - Overall rating: 5/5 - Reviewer: Veronica T. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic and the support team is stellar. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Versatility is key. We can send proposals for project bookkeeping and tax, monthly subscription bookkeeping, one offs for tax or specialty requests. We can edit the library of services and what each service entails. We can also customize our terms depending on the client. #### Cons I would prefer users did not have the ability to view all engagements. For general users I would like them to see only l what they have sent. #### Reasons for switching to Ignition Ignition has more robust features than other software options. --- ### Ignition is the Answer to Our Proposal Headache - Overall rating: 5/5 - Reviewer: Terri S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service has been great! They help to set us up for success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was to create a new proposal. Saved a lot of time. #### Cons Haven't found anything we don't like so far. It has been 4 months and we are very happy. #### Reasons for choosing Ignition Customer service, Referrals by colleagues --- ### Amazing Product for Accountants/Bookkeepers alike - Overall rating: 5/5 - Reviewer: Feroz S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My business has grown over 200% since i started this platform and the payment process has been smooth and very effective one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You have proposal , Document manage, and digital signature along payment system. it basically solved 4 problems in one platform #### Cons the time it takes money and distribute from banking of a client as opposed to credit card. --- ### We Love PI! - Overall rating: 5/5 - Reviewer: Deborah E. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered We love Practice Ignition it has been the platform we have built our business growth on for the past 4 years since implementation. We have grown 10% per year since then; and the fact that everything is streamlined from proposal to billing to collections to accounting in our QB company file has been a game changer. We are spending far less time doing administrative tasks and our accounts receivable has gone from over $80K per month to less than $20K at any given time. I would highly recommend this app to any practice that is looking to grow and sreamline! Five Stars! We love PI! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the interface to the client. Getting paid right away for our services and integrating into our firm's QBO so that we can easily track our clients' billing. The training and support offered are very valuable. #### Cons We would like to be able to issue refunds to our customers using PI but thus far we are not able to. Also we would like to build in a surcharge for credit card payments but that is not an option. --- ### Engagement letters on Steroid makes getting paid FUN! - Overall rating: 5/5 - Reviewer: Peter R. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great tool freat support its a value add, you know when the sales guys start talking ROI and comapring the time savings then your eyes glaze over cause you know obviously its not as good cause they have to work to sell it, ..... well Ignition app really does give an ROI without having to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros makes it easy to prepare, send and get paid, whilst making the client aware of exactly what you are doing and what is expebted of THEM #### Cons only like to be able to have 2 or more signatories but that is minor issue #### Reasons for choosing Ignition dont recall think it looked like it was fun to throw together the proposals and get the payemnt details --- ### The best tool for ready-made proposal templates. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered For me, Practice Ignition is really good software and has helped me a lot in uplifting my business and it has proved as a game-changer for me with its extraordinary features. By using its readymade proposal templates I have managed to save a lot of time thus giving it to my clients and I have seen a customer engagement prompt and simple too with practice ignition. Also by its automatic payment, we don’t have to bother our customers every month. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have seen it as a really good and helpful software that has eased my work as it has combined different objectives and tasks and provided them to me on a single platform thus making work more efficient and less time taking. I must admire its ability of Direct debit collection and invoices in soft. It has transformed the power of a single click as I can now send a large engagement with just a single click. It is structured and well organized and with it, I am not able to keep track of proposals which has helped me in modifying my relation with my clients thus resulting in client satisfaction. #### Cons The switching option between different templates is also missing in it and also a single proposal sent with a single option bothers me as I think there should be an option of multiple options in single. --- ### Thoughts on Ignition - Overall rating: 4/5 - Reviewer: Tracy E. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is an expensive product for a relatively small business but takes away the risk of missed bills and also looks after direct debiting without a third party product. The automatic weekly billing is gold. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The biggest pro for us is the automatic billing once a customer has signed and the fact that most customers do not ask about direct debiting they simply provide details and sign. This is wonderful as cash flow is never an issue. #### Cons Manual billing is our least favourite side. We understand why it is there but we could set this up directly in our accounting software rather than running it through ignition as it has little value. Having said that we do use it to keep the billing moving forward and to remind us it is yet to be billed. --- ### PI has been a game changer for our business in a period of growth - Overall rating: 5/5 - Reviewer: Diane d. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered We were spending a lot of time on engagements, especially as a growing practice. We also were making mistakes (as using word) and PI has proved invaluable. We started using it in 2017 and would highly recommend to businesses who need to engage clients / send terms of business etc. We link with XPM and Xero, and I think we need to iron out a few issues (mostly XPM related!), but could not be without it. What used to take a few hours and not look great, now takes 5 minutes and creates a great first impression. We attach our brochure and kick of the process of engagement / job set up / invoicing etc. Also better control over changes in terms etc - just one place to keep up to date. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A one stop shop for a great looking engagement letter that links to our job management system, creating the jobs and importing the client info. #### Cons I look forward to more features being added with the integration with XPM, so recurring dates can be more flexible, budgets imported against jobs. But I am confident this is advancing all the time which is great. --- ### Great Software Tool for Onboarding Clients - Overall rating: 4/5 - Reviewer: Rita K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ignition has made proposal process easy and fee collections as well. Allowing for budgeting and cashflow consistency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of having it all in one place and the ease of onboarding new clients and newing existing. #### Cons Expensive compared to my other digial software licenses. --- ### We love Ignition - Overall rating: 5/5 - Reviewer: Melanie K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything about ignition is user-friendly and geared to make life easier when moving a client through the process. Once we create a proposal in Ignition, it is set and forget it. The entire process from the client accepting the proposal to the payment being captured is automated through Ignition. We never have to chase down payments for monthly services from clients. #### Cons Nothing, the system works great and they are constantly improving it. #### Reasons for switching to Ignition Ignition is geared towards accounting firms. --- ### Software update - Overall rating: 4/5 - Reviewer: Peter N. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good - but I will keep reviewing as the project continues. We have not yet integrated any other products. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It links to Xero, XPM and to FYI. We are currently moving to the cloud for most software and a key criterion was to have as much automation of the back office as possible. #### Cons Not all templates are visible. This means that it is not always possible to reword a message that a particular client would find too informal. --- ### AR Automated - Overall rating: 5/5 - Reviewer: Wes H. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered First class experience with the whole PI team and the PI software. As mentioned above, it is a game changer for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Practice Ignition for over three years now. its a no-brainer and a game changer. Having my AR 100% automated has saved us a lot of time performing AR/Collection tasks. It also greatly helps with our cash flow as it auto charges each client each month at the begging of the billing period as opposed to the end. PI is easy to use and does it all. #### Cons It does take 5-7 business days to receive the deposit, but I believe this is beyond the control of PI. #### Reasons for choosing Ignition Ease of use AR Automation Customer Service Options and Features Professional Looking Proposals Customization --- ### Practice Ignition - Review - Overall rating: 4/5 - Reviewer: Tom P. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered Great product for Accountants and Bookkeepers looking to move to a package / upfront billing model. Particularly good for our firm, as it integrates into our client database, and deploys our job flow once a proposal has been accepted. It also has website connector, so we can sell our services on our website, and initiate the on boarding process from there. Provides analytics and internal notes which is also really helpful. Additional reporting would be nice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All in one solution. Client engagement documents, jobflow deployment, billing. #### Cons Can take a while to get your head around. --- ### The best - Overall rating: 5/5 - Reviewer: Naomi D. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ignition setup and integration were easy and it made my proposal process enjoyable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ignition has eliminated many steps from my work and created a unique way to interact with potential clients. #### Cons I'd like to see updating a current contract a little easier. If you have to add a service to a client with an existing contract. The process was a little confusing. --- ### Ignition - Overall rating: 5/5 - Reviewer: Adam V. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ignition helps with cashflow management with payment options built into the proposal. This ensures invoices are paid within payment terms. It also allows clients to pay weekly or monthly installments for work completed over the course of a year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and deploy in organisation. Easy for clients to use. Automated payments and collection from customers. Fully customisable to suit business processes and practices. #### Cons 5 days to receive money from a direct debit on a customer's bank account. 3 days would improve the experience. --- ### The BEST Payment Processor / Engagement software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered Great and their customer service is excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's saved me a ton of money in two instances where a client tried to back out of paying for work that was already in process or completed. I have an accounting firm with larger clients. I have the software set up to only accept ACH, which gives me more control over refunds / charge backs. I love that it has everything together: the engagement letter, the scope of work and the payment all in one. #### Cons The user design is just ok. It's not bad but there's a lot of manual data entry in the beginning. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/practice-ignition-profile/reviews/?page=2) --- Ignition Reviews, Pros and Cons - 2026 Software Advice