--- title: "TAMI Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TAMI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TAMI is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/salesoptimize-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / [TAMI](https://www.softwareadvice.com/marketing/salesoptimize-profile/) / TAMI Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/salesoptimize-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/salesoptimize-profile/alternatives/) # TAMI User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 131 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 65 reviews (50%) - 4 stars: 51 reviews (39%) - 3 stars: 15 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - My job is much easier with TAMI, and allows for conversation to flow more fluidly through use of the information available. - Tami has assisted me in my daily job to understand prospective client opportunities and the relevant people within that company. - TAMI give us access to rich customer data, verified and reliable, to maximise the chance of successfully reaching our target customers. ### Most mentioned cons - Sometimes info is outdated or incorrect due to people having incorrect info on their LinkedIn - this obviously isn't TAMI's fault but is a an unfortunate occurrence due to the nature of this type of data. - sometimes numbers are out of date or incorrect - While generally easy to understand the concept there are many exceptions and workarounds that require support und explaining from customer service, Company names in exports are often times too detailed and extensive and therefore not appropriate for mailings that are supposed to sound personalized ## TAMI customer reviews Showing reviews 1-25 of 131 (page 1). ### EVRi review - Overall rating: 5/5 - Reviewer: Howard D. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered excellent, especially customer service response #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I requested a way to split email contacts and the response to able to achieve this was done in a day, excellent customer service #### Cons the ability not to be able split email contacts, however this is being looked at --- ### Great source for contact data - Overall rating: 4/5 - Reviewer: Katie M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The amount of contact data available is impressive and regularly updated. The customer service is impeccable - they are quick to respond to any issues and work diligently to resolve them. Lastly, the development team is constantly working to make improvements to the software. #### Cons The filtering capabilities could be improved and there is no sortation option available currently (i.e., you cannot sort a list of contacts by country). --- ### Needs work - Overall rating: 3/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered I have used better software out there. Using TAMI as the sole lead generation is somewhat of a chore compared to others. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros Gets basic company info and sometimes decent contacts #### Cons No way to filter by state or range (ei: 250 miles of X/zipcode/business etc). Also has very little useful filtering metrics for my purpose to understand eCommmerce companies and marketplaces with sales volume and channels. #### Reasons for switching to TAMI Switched companies that forced me to switch --- ### Great tool! - Overall rating: 4/5 - Reviewer: Pablo L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This app helped me connect with multiple companies and contacts from different makets. #### Cons There was some companyes or contact details that did not appear or where not righ validated. --- ### Great product, simple and easy to use and a must for any sales team - Overall rating: 4/5 - Reviewer: Nick D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered The team at Tami have been great, helping us maximise our use and effectiveness of the tool. Quick to respond on questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Depth of data and ease of use, allows technology focused lead generation #### Cons Not much, hard to modify a search once set but easy to create a new one #### Reasons for choosing TAMI The user interface and completeness of the solution, easy to use as a standalone tool or integrated to Salesforce. --- ### Needs to improve - Overall rating: 3/5 - Reviewer: Héctor I. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy to use, easy interface and the industries are well clasificated #### Cons the informatio of contacts are wrong with a lot of wrong mails --- ### Flexible solution to work with CRMs - Overall rating: 5/5 - Reviewer: Alexander G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Quite happy with the integration - the team has been very responsive and worked very hard on the implementations for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and quite flexible to cater for any CRM systems you might use. It does allow integrations with Salesforce as well as Hubspot #### Cons Regular updates that would indicate the new values added to the database. This is something that would be more welcome as otherwise with existing implementations you run into a risk of not have your end of data up to date and not all values might pull across (especially when using pick lists etc) #### Vendor response Thanks for leaving us the review! We are now implementing more communication to keep our users aware of any updates we make to the platform. We hope this solves any inconvenience on your end! Replied January 2021 --- ### Good tool to find good leads - Overall rating: 4/5 - Reviewer: Pedro B. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I enjoyed the experience and will continue to use but I hope it can get more customised to find ecommerce stores that match what i'm looking for. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It's a tool that's very easy to use and work with. Big leadpool and many filters to apply which gives us many options to find the best leads. #### Cons Personally, I would like it to have a filter regarding Google Shopping and if the store has products listed there. There are also a lot of contacts that no longer belong to a specific company for many months and sometimes years. #### Vendor response Thanks for sharing your experience! We were told you can internally identify merchants using Google Shopping? All confirmed contact data has a small "c" beside the email or "r" for rejected. Please reach out and we can solve both of the above! Replied February 2021 --- ### Useful for my job - Overall rating: 5/5 - Reviewer: Clémence A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Good experience using it, couldn't do my job without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy accessable information that is relevant for my job. #### Cons Could be more eye catching, a bit boring format. --- ### Great - Overall rating: 4/5 - Reviewer: Dan W. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Very useful to find the relevant contact and the correct details. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use this mainly to find the relevant contact and the correct details. If I have any issues, [SENSITIVE CONTENT] is on hand and is always helpful. #### Cons Sometimes emails are confirmed, but still bounce back for various reasons. --- ### Tami is great - Overall rating: 5/5 - Reviewer: antonia a. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For business use, TAMI’s market intelligence platform is great. It gives you all the available latest information about businesses that you may struggle to find elsewhere. TAMI offers tools for lead generation, real-time contact updates, and CRM integration, which make it so much easier to find solid sales leads and strengthen existing relationships. Having access to accurate data improves the overall sales experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use - great for getting info you cant find elsewhere #### Cons sometimes can be issues with the downloading of info --- ### TAMI Review (The Delivery Group) - Overall rating: 5/5 - Reviewer: Callum G. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered I have found that lead generation has become a much shorter process after using TAMI, instead of using up a full day it can be done in less than an hour and the leads are much more tailored to my needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is excellent, ease of use is almost perfect but the thing I like the most is the support from the customer care team ([SENSITIVE CONTENT]) Every time I have had a question/query [SENSITIVE CONTENT] has been there almost instantly to assist. #### Cons If I had to pick something I dislike about the software it would be that sometimes the contact details for leads can be outdated and/or incorrect. This is literally the only thing I could pick to have an issue with but with the wide range of leads available this isn't too much of a problem. --- ### I'm not sure where I would be without Sales Optimize ! - Overall rating: 5/5 - Reviewer: Matthew C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Sales Optimize enabled our team to access contact information such as emails, phone numbers, LinkedIn profiles, and much much more to assist us in our outbound sales and marketing efforts and download them into a clear and concise excel file for use in email campaigns and cold calling campaigns. It saved our team hours upon hours of searching for correct email formats and suitable companies for the verticals we want to target. An incredibly useful and helpful software and couldn't recommend it anymore! What's better is that it is still in its infancy so I'm excited to see how this product will improve even more with time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sales Optimize was critical to our sales and marketing efforts for the last 6 months. It enabled us to establish accurate company sizes and contact information in order to pick outbound leads carefully coupled with second to none customer service [SENSITIVE CONTENT HIDDEN] #### Cons The only fault I found with Sales Optimize was that of the fact that every so often an employee from a particular company may have just left and the email address I was provided with had been terminated. This was updated though extremely quickly generally so you could always be sure that 99% of the data was accurate on a weekly basis. --- ### Excellent for generating new companies to contact - Overall rating: 5/5 - Reviewer: Alex D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Definitely one of the best tools for qualifying and identifying companies that aren't found in other databases. Excellent for cross-referencing with other tools.Strong tech information too. #### Cons The UX is a little outdated but this is a small factor. --- ### Sales Optimize working well for our sales team. - Overall rating: 5/5 - Reviewer: Vickie P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered The service we have received from Sales Optimize has been amazing, They are always available if there are any issues or any training needed. The prospects that we have exported from the platform have been of a good quality and have contibuted to the success of our internal sales team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with Sales Optimize ran extremely smoothly. The most important feature for SmartFreight is being able to search specific verticles. #### Cons Incorrect contacts can be a slight issue, However this is not a fault of Sales Optimize, this is due to information that has not been updated by the company or the individual. #### Vendor response Thank you so much Vickie. We love working with you and your team. We are constantly improving the data qualify and you are on point that a user may add a contact that is incorrect. We are enhancing our data validation procedures to pick up these errors. Replied January 2021 --- ### Tami Review - Overall rating: 4/5 - Reviewer: George C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Positive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Love the contacts feature - many contacts listed from high to low importance. As well as the search bar with multiple boxes to whittle down search such as estimated online sales is a game changer. #### Cons Not all merchants i search are on Tami. Especially the more niche verticals like crypto and forex. However i like the fact they say they will add them. --- ### Amazing tool for sales leads - Overall rating: 4/5 - Reviewer: Martha j. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered great database #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, fast searches, extensive amount of email address/ contact available #### Cons Some contacts out of date or irrelevant, certain emails unconfirmed or rejected --- ### Great Product for Lead Gen. - Overall rating: 5/5 - Reviewer: sam b. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered really positive and really easy to use. the filters are perfect for me within my role. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most that i can build lists of clients and export that directly into my sales force. #### Cons After a period of time the system logs off. you can use the history button to get back to where you were except it takes you to page one rather then the last known page you were on. for example page 16 --- ### Great profiling and lead generation tool - Overall rating: 4/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Great service snd a good tool for contact data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and filter through businesses. #### Cons Some contact data returns non confirmed and some emails bounce back. #### Reasons for choosing TAMI Good support throughout the process. --- ### Great tool! - Overall rating: 5/5 - Reviewer: Mateo H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It is very easy to use and my favourite feature is the search bar, where you can paste in a URL and instantly receive data. This data makes life in sales a lot easier! #### Cons There could be more features and analytics --- ### Best tool ever, if you work in SALES you need TAMI - Overall rating: 5/5 - Reviewer: Gerardo B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use, generate contacts in seconds, importing features to CMR is also very great. #### Cons I think the platform is spot on, nothing to be improved --- ### Simple to use and accurate data - Overall rating: 5/5 - Reviewer: Tony M. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility, being able to search for data from a variety of businesses. We need to be more targeted when searching for leads and this allows us to do so. #### Cons No postcode look up, we have sales guys in areas around the country and would be handy to search for leads in their area. #### Vendor response Thanks for leaving the review, we really appreciate feedback and how we can improve our product! Our platform now allows users to pinpoint companies in any industry or sub-industry and we have released our postcode look up! Replied January 2021 --- ### Review on TAMI - Overall rating: 4/5 - Reviewer: Laila K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It feels nice to be able to find at least some email adresses out there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The email adresses that are correct are very useful! #### Cons Sometimes, most of the time the email adresses are not accurate especially companies in the Nordics. --- ### TAMI in the transport industry - Overall rating: 5/5 - Reviewer: sean r. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The specification of service providers detailing our competitors #### Cons The credit terms were difficult to manouvre --- ### unlock "unknown" prospects - Overall rating: 5/5 - Reviewer: Thomas P. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros thanks to salesoptimize our sales team are able to find new prospects and find the relevant decision makers for each account. You can apply different filters to unlock the right account. #### Cons we still have a bounce rate of around 10% but this is improving month on month #### Vendor response Thanks for taking the time to share your review! Please keep us up to date with your bounce rate and we'll make sure we bring it down to sub 5%. Replied January 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/salesoptimize-profile/reviews/?page=2) --- TAMI Reviews, Pros and Cons - 2026 Software Advice