Seamless.AI

RATING:

3.7

(148)

About Seamless.AI

Seamless.AI is a lead management solution that helps businesses streamline processes related to contact search, market research, lead conversion, data importing, and more on a centralized platform. With the pitch research tools, team members can conduct account research based on multiple parameters, such as email, domain, company, location, contact, and phone. Seamless.AI enables staff members to automatically add and update the built-in address book with details, such as contact name, company, designation, email address, and phone number. It lets employees identify prospects' marketing efforts across multiple channels, including PPC, content, social networks, mobile, and SEO. Additionally, users can access common connections to generate B2B referrals based on relavan...

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Seamless.AI contact validation
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Seamless.AI Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Seamless.AI

1 - 5 of 148 Reviews

Brandon

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2023

Good product with some flaws

User Profile

Steve

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Seamless is fantastic for SDR's

On a team of Sales Development Representatives, we are searching for the best clients to work with and for contacts at those companies that make marketing budget decisions or influence those. While LinkedIn is the best place to search for those contacts, Seamless makes it incredibly easy to locate their contact info and get it properly imported into Salesforce.

PROS

Seamless makes the process of finding a leads contact info and entering it into our CRM (Salesforce) as easy as two clicks. And you can bulk-import an entire list (from a saved search in LinkedIn Sales Nav for example), or just select one person at a time.

CONS

Sometimes (very seldom) emails are not found or are not correct. But they are more correct and in there more often than any other product of its type I've used (hunter.io, Rocket Reach, etc).

Reason for choosing Seamless.AI

Better contact database, better AI, more frequently updated, and solid customer service.

David

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2021

Great tool, very poor customer service

The tool itself is quite good, even if it does have some accuracy issues when it comes to its data. I will admit its not the same tool as zoominfo, and so its unfair to compare the two, so for what it is it works really really well. My biggest gripe is the customer service. I have five licenses right now, and I would imagine that for someone spending a fair bit of money with the company, that I would have a customer success manager reaching out occasionally to make sure everything is going well with the platform. I never have that, even after 2 years as a client. In fact, I sent an email to seamless just last week about that very subject, and of course I get no response which is par for the course it seems. I've heard similar stories from the recruiters in my community as well. I get the strong oppression that they care more about client acquisition than client retention, and when they get you as a client they pretty much forget about you as long as you're on recurring billing. I think if they improve their customer service significantly, they'll have an unbeatable tool. As it stands right now, I'd say it's a great tool with poor customer service and support, which is why I've stopped recommending it in my training programs.

PROS

I would say the biggest strength to seamless is going to be the speed at which you could build list off of LinkedIn. The tool is super fast, and that's a huge help when you're scraping big list.

CONS

Do you provide some context to this answer, I use seamless for two of my companies - The Kineta Group (a recruitment firm) as well as The Digital Headhunter (a training company for search firms). I also run a Facebook group of about 10,000+ recruiters (the Headhunter & Executive Recruiter Community)where we frequently recommend tools to the recruiter community. I say this because it seems the accuracy of the data has been a bit off as of late, and I'm hearing that not only within my organization but also from comments and posts from others within the recruiter community that I run. Now that said, I'm under no illusion that a tool as fast as seamless is going to be as accurate as some of the tools out there (like Zoominfo and Chatterworks which I also use), but it does seem to be a common theme as of late.

Reason for choosing Seamless.AI

Not applicable… I use Seamless along side other similar tools as well

Ben

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

If you like wasting money, get seamless.

Terrible, signed a year contract, they lock you in and you have to give 60 days notice or they re-up you again. So you can’t get out. They also lie and frequently make changes to their TOS and are shady when they sell it to you. They make promises they don’t intend to keep and when you bring up the issues they treat you like garbage. One support rep named [SENSITIVE CONTENT] in particular. My recommendation is to STAY AWAY! Off to leave more reviews. Already found several alternatives that I’ll be switching too. Biggest issue, in an entire year not one of their leads worked, it’s bogus bad OLD data. Not one response! Other platforms I’ve used have yielded far better results and actually leads and sales. Seamless Ai is a scam company. Plain and simple.

PROS

I liked that it integrated with LinkedIn, but once it got my LinkedIn account flagged for using automation. So be careful. They also have super shady “bait and switch” sales tactics. They promise you one thing then switch on you after you sign up by “updating their terms of service” and removing language. I could definitely sue them if I want to. They sold me an Unlimited plan and then throttled my account. Max you can research per day is 2,000 contacts then the software locks up. It’s now way less now.

CONS

Shady and arrogant sales & support staff. They lied right to my face and told me it’s unlimited, that I have no throttles and they lied. It’s now throttled and they quickly updated their TOS to reflect that when I brought the issue up several times. They don’t listen to Terri customers and I’ve been in the marketing game for over 25 years. Trust me when I say this, stay away… I’ll be making sure everyone knows my experience as well and warn everyone what they do.

Reason for choosing Seamless.AI

Google Seamless.Ai alternatives and you’ll find this site and all the alternatives, many that offer true unlimited options and work better. I’ll be cancelling my seamless account shortly. I’m still not sure if I’m going to sue them or not, but if they give me more crap Best believe I’ll sue them into retirement!

Bryan

Staffing and Recruiting, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Seamless is a standout product.

I have known about seamless for quite some time and have recommended it over and over again to many clients and business owners across the states. I was thrilled to get an opportunity to leverage it for our business. Due to our very niche offering, we couldn't fully utilize the value of the intent feature. After some exploring, we discovered it was not a seamless issue. Aside from that small hiccup, i have to say the best part of seamless was the customer care they provide. Special shout out to [sensitive content hidden] for taking a lot of time to work with my organization to provide not only training, but best practices to generate the best results possible with the features that did pan out for us. That experience is what will keep me shouting the good graces of seamless. If the Seamless leadership checks these comments, please know you have gems with these two gentlemen.

PROS

Ease of use customer service innovation customer service (deserves to be mentioned twice)

CONS

Great product, did not work well for us as a very niche business.