ShippingEasy

RATING:

4.8

(1130)

About ShippingEasy

ShippingEasy is a cloud-based shipping and inventory management solution suitable for small to midsize e-commerce businesses. Key features include order management, label customization, integration with multiple seller channels, rate comparison and returns management. ShippingEasy is able to integrate with UPS and FedEx accounts as well as a variety of marketplaces, shopping carts and e-commerce platforms. The solution downloads orders from all selling channels and automatically maps custom shipping preferences, rates and delivery options. ShippingEasy enables users to customize shipping labels and packing slips to match branding. Labels and slips can then be set to print in batches or individually. The solution is able to automatically send emails with tracki...

ShippingEasy Pricing

Starter - Free Growth - $19.99/month Basic - $29.99/month Plus - $49.99/month Select - $69.99/month Premium - $99.99/month Enterprise - $159.99/month

Free trial: 

Available

Free version: 

Not Available

Inventory management

ShippingEasy Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ShippingEasy

1 - 5 of 1,118 Reviews

Heather

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Great for International Shipping

User Profile

Andrew

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

A major game changer for a small business

ShippingEasy is a huge game changer for our small business. Time saver, highly organized and functional.

PROS

Ease of use, connectivity, for both our shipping needs and marketing are all incredibly important aspects of ShippingEasy. In the 5 years we've been using SE, it has saved us countless hours in creating shipping labels, return labels and tracking packages. We've also begun using their email marketing and have found it easy to use and very functional with the ability to segment customer's buying habits. Very useful. Their customer service is also top notch.

CONS

Honestly, we don't have much to say in the negative category for ShippingEasy. Before finding SE, we created every label individually on the USPS web site. SE took a daily multi-hour process down to minutes. A huge time saver.

Brian

Package/Freight Delivery, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Shipping Easy really is the easiest

the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.

PROS

Very intuitive UI and easy for my employees and clients to use with very little learning curve.

CONS

the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.

Reason for choosing ShippingEasy

Shipstation is very limited and the inventory management component is downright awful. 3pl central is a terrible platform that is very outdated, very overpriced, and not user friendly at all. Also looked at building a platform in house and a couple of other options, but SE provided the best functionality and value combination.

Reasons for switching to ShippingEasy

Endicia on its own was too limited and other platforms were either way over priced, klunky, insufficient, or all of the above.

Ricardo

Verified reviewer

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: GetApp

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2017

It saves time but it needs work, but it seems it is not in their plans to revamp it

PROS

Paste and copy addresses to make labels right away, ability to import / sync records. Other features to automatize the process such as import rules, etc.

CONS

The system has 2 major flaws that we have brought to the attention of ShippingEasy but it seems that is not something that is in the works: 1. You cannot do multiple packages. If an order has more than 1 package you can't do it without having to duplicate the shipment for each label. This is an inconvenience and when we have multiple packages we just make them in FedEx directly. 2. Their address verification for Residential / Commercial is linked to USPS not to FedEx. USPS does not charge differently for Residential / Commercial and their methods are different than FedEx so we found out that we were paying more money because ShippingEasy will assign orders to be residential when they were not. This is a major flaw because it creates double work to verify addresses, at that time we just can do it in FedEx.

Vendor Response

Hi Ricardo, Thank you for your review and feedback. We're so glad that you've been able to utilize our software to quickly print the shipping labels you need! Though, we're sorry to read that you experienced difficulty with the residential/commercial verification and multi-box shipments for FedEx. In regards to the multi-box shipments, there may have been some confusion on exactly what you were looking for as we do support multiple package shipments for both FedEx and UPS (the process for USPS shipments is duplicating like you mentioned). There's more information about how to add multiple packages to your FedEx and UPS shipments in our Knowledge Base article here: https://support.shippingeasy.com/hc/en-us/articles/204353525-How-to-Add-multiple-packages-to-a-shipment We hope this information is helpful. Thank you again for sharing your feedback. -The ShippingEasy Team

Replied May 2017

Brandy

Arts and Crafts, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Must have 4 shipping

PROS

I like that it's easy to use has great features, gives u great prices 4 shipping ur packages. I love that it's free up 2 premium subscriptions n even the free is worth having. They have lowest prices, it's easy 3 track shipments. Great 4 inventory management, marketing 4 future uses, & let's me know the habits of my customers . Custom labels w options 2 fix or refund if error. Plus u can save addresses I love it it changes shipping

CONS

None really so far it can crash some times n a few features could be updated but nothing major