All Snapchat Reviews

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Glenn

Telecommunications, 501 - 1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Great Social Media Platform

User Profile

Shahryar

Verified reviewer

Environmental Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2021

SnapChat. Just Snap and Share..

I love snapchat for sharing content with my specific friends and to talk gossips as it do not allow snapshots and auto delete stories and messages.

PROS

SnapChat is one of the most popular social media app especially among the youth. You can share your photo and video stories on it with your friends either from gallery or shot in app which auto disappers after 24 hours. It has a huge variety of filters through which you can modify your photos and videos. Apart from friends stories, it also host public channels with interesting content under discover tab. You can subscribe to a channel that you like to get regular updates of their stories. You can also see stories of people who made their stories public, and that too by choosing location on map to view public stories from a specific region. Its messenger offers a high degree of privacy to your messages and the messages auto disappears after being seen. Also you get notification if someone takes a screenshot of your stories ir messages.

CONS

Though its very popular among youth, still you don't find a lot of your contacts on it to connect with. Also though it alerts in case of a screenshot being taken, it fails to notify if a user start screen recording and then open it.

Reasons for switching to Snapchat

Facebook became a hub for spammers and you get to see more uninteresting content than posta of interest from family and friends.

User Profile

Ali

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Creative platform suitable for advertising and campaign creation

Snapchat is a multi-purpose platform that is both used for advertising and can be used for election campaigns. You can also follow the page of your favorite brand or celebrity. Overall, it is good for advertising a product or service, but you can not expect a serious professional business platform or professional messenger, and its facilities are very good in itself.

PROS

Reaching audiences from specific demographic and desired locations for advertisement and campaigns is unique feature for this range simple platform. It has more of the capabilities of a social media platform than just being a messenger. Advertising facilities and launching advertising campaigns in geographical areas and specific areas, as well as attracting audiences based on data are also good. Sending temporary stories with 24-hour credit is great, users have an ID and no need to share a mobile number. For example, for an event or concert, you can easily target the audience in a specific area and send them ads.‌ The same is true for election campaigns. Using powerful and creative filters for images and videos is very attractive and good.

CONS

The disappearance of messages and the possibility of sending and receiving disposable messages is very childish and unprofessional, and this is the only reason why it cannot be used for new commercial purposes. Due to its design and structure, most of the real audience of this application are people under 18 years old, and fewer adult and business audiences work with this app, and therefore the market has a limited and specific target, and I wish to include these features in a separate version with commercial capabilities. To add a serious adult and business audience.

Reason for choosing Snapchat

The ability to select audiences, based on demographics and location data with cost rates is much better than another similar platform.

Reasons for switching to Snapchat

For a low-cost and budget advertising campaign with a specific audience, we needed Snapchat and its special features to help our team to promote our products and services.

Shenuka

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Snapchat review

Great app with lots of Great filters and love it.

PROS

Interface is simple and easy to use. Easy registration and it was super easy to me. Availability of lots of filters are I'm most loving feature. Also I was able to find my contacts through Snapchat without searching them like others. Love it.

CONS

Nothing. Snapchat is an amazing social media tool that I'm still using

Lionne

Construction, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Snapchat sire

Overall it is more for the young people or scollars that will use snapchat

PROS

Only die funny faces you can make with this platform

CONS

Not very user friendly for me and the age that I am in

Jessi

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

FUNCTIONALITY

2

Reviewed June 2018

Eh. Used to be great, but now they've overcomplicated it

PROS

Ever since the redesign of the app, it has really gone downhill. Especially now that you have some of the same capabilities on Instagram, which is their competitor. Pros is that there are over a million users watching billions of snaps everyday. If your company doesn't at least have an account, you're missing out on an audience. Another pro is it’s fun. The filters and editing options are out-right silly and creative. You can warp your head, add a hat and mustache, or swap faces with a friend, which you can't do on Instagram, their competitor.

CONS

Not very user friendly. Even for someone who's job is in social media, Snapchat takes some getting used to. Another con, is while they have a million users, not as many people use Snapchat as other apps so its not as cost effective as say marketing on Facebook or Twitter, for example. Basically I wouldn't put all your eggs into Snapchat and nothing on Facebook or Twitter, if you're starting out with social media marketing. Test the waters and see if it's the right app for your business. The app is very popular with younger teens and adults, and therefore if your audience base is an older crowd, in terms of marketing, I'd stick to something that matches your marketing demographic better. One of my personal biggest pet peeves with the new redesign is that I don't like that the app mixes in ads with stories in the inbox.

Nesreen

Pharmaceuticals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Snapchat app

So interesting and I love it and I use it daily .

PROS

I like everything in Snapchat such as : take photos by filter and sharing streaks with friends .

CONS

Deleted any messages within 24 hours only.

Reasons for switching to Snapchat

Sharing memories and buying anything I want .

Frank

Computer Hardware, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2024

Snapchat review

PROS

I've been using Snapchat since 5 years ago and I love it. Easy to use because of the simple UI which I love about. Sharing snaps with others also great feature. Availablity of filters are perfect and great.

CONS

Nothing have to say any dislike features about this perfect app. But I hope, they will add more filters in future.

Jéssica

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Best Social Multimedia App

I recommend Snapchat, it's very practical for those who love social media and editing photos at the same time, saved stories last for years and every year there's a reminder of photos from the past, it's wonderful

PROS

The gallery, photo editing, music on photos, has the best filters And sharing stories that stay for a short time with other people.

CONS

Nothing against me, everything is perfect

Autumn

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Good Marketing for Millennial Market

PROS

They are a trendy way to market our business and appeal to younger members of our clients' families. We especially like having location-specific filters for people to use. The implementation is fairly easy and the results are true to what we preview.

CONS

The audience is primarily younger people, which isn't necessarily our target demographic.

Alqama

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best app I have ever used since last 2 years

It was really wonderful using this app as this helped me in making friends

PROS

I like the filters that it uses for every festival and important dates that are very close to us

CONS

I didn't like the paid system for the things that should be free

Maria

Public Relations and Communications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Increase brand presence with Snapchat

Snapchat's social media marketing features offer a powerful platform for my clients to elevate their online presence, engage with their audience, and get meaningful results. We will definitely continue to use!

PROS

With a mix of editorial content, original programming, and branded partnerships, the Snapchat Discover feature offers my clients a unique opportunity to showcase their products and services.

CONS

There was nothing I disliked about Snapchat

alaa

Information Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

. I'm thoroughly pleased with Snapchat and consider it a valuable part of my online experience."

Snapchat offers a unique and dynamic social media experience for its users.

PROS

Nope, I haven't switched from another product.

CONS

one common criticism of Snapchat has been its user interface changes over time, which some users found confusing or unnecessary. Additionally, concerns about privacy and data security have been raised, although Snapchat has made efforts to address these issues.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Snapchat Review

I enjoyed using Snapchat it is a cool and playful application to use from time to time.

PROS

The filters bring a new look or portray some fun overlay over the original image. This is not possible on most android devices. The platform is cost-efficient and can reach multiple users across the globe within different age groups since it is relatable and its functionality relates to everyone regardless of the age difference. Some of the features are amazing to put into practice, such as one can chat, start a live video, send money, share snaps, etc.

CONS

Since messages disappear, some restriction is required in terms of the languages used and the mode of communication projected to children between the ages of 15-18 who might be on the platform. Should one want to report a child offender there is no proof available for this. The customer care service needs to address issues reported adequately as opposed to using the artificial intelligence (robot) to address conflicts or problems that may arise.

Reason for choosing Snapchat

I wanted a platform that I can use both playfully and in an official work environment where colleagues at work could perform their tasks adequately and still be in-depth with their playful side.

Reasons for switching to Snapchat

I felt that Instagram is more appropriate for my age group.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Snapchat - the program that is popular among teenagers

It's a fantastic platform to explore during a lockdown. I prefer snapchat over Instagram since I only keep my closest friends on there. Also, due of the vanishing aspect, I am concerned that not just the worst of adults might send offensive texts to youngsters without leaving long-lasting evidence to show their guilt. Pictures, which are more vibrant than messages, allow you to rapidly catch up with pals. Social media is solely about sharing photographs and videos. However, when it comes to publishing formats, it is not as broad as other social networking platforms. Snapchat is only used by very young individuals.

PROS

Because messages and data self-destruct, information security is extremely high. You may easily change the picture message format. Because Snapchat does not keep data like Facebook Messenger or Zalo, the access speed is fast. A sizable user base.

CONS

Snapchat is a dangerous app for children under the age of 18 to use since snaps are swiftly removed. This makes it very hard for parents to monitor their children's activities in the app.

Reason for choosing Snapchat

I need the security of Snapchat to be able to delete things I need in a short time. That way my work will be safer when communicating with customers.

Reasons for switching to Snapchat

I need the security of Snapchat to be able to delete things I need in a short time. That way my work will be safer when communicating with customers.

Kunal

Legal Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

Lot's of promise, but a long way to go

The overall experience with Snapchat has been very good. If you are looking to engage young audience, there cannot be a better medium than Snapchat.

PROS

Snapchat is used by young audience which is the main target for my business or for that matter most businesses. I like it because it's users are highly engaging and would usually influence their peers, it has also helped me in generating new leads.

CONS

Reporting and analytics could improve. In my opinion it will be good to have other metrics that businesses can evaluate to see where there campaign is going.

Reason for choosing Snapchat

Snapchat was catering to young audience which was my main target audience for the study abroad business.

Reasons for switching to Snapchat

Google ads were not working for me. I wasn't getting the results that I wanted, so I had to make the switch.

Anam

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Grow your business as well as entertain yourself !

I spend my Quality time on it. It's really easy to make new friends on Snapchat and the consistency we need to maintain is by sending a daily streak. It is a good platform for Marketing your business without investing. you can advertise your products or even make business-related products video free of cost. Overall my experience is good. snapchat is complete entertainment as well as helpful for your business marketing.

PROS

The most like feature in Snapchat is sending notifications of someone who is secretly safe videos or taking a screenshot without permission, posting stories, a huge collection of snap filters, and the streak feature which makes every snap friend connect.

CONS

I can't able to send pictures or videos to my all group at one time. It makes it difficult and time-consuming to capture pictures every time and send them to all groups. Snapchat introduces a feature to add at least 1500 people in one group which makes it easy for us.

Reasons for switching to Snapchat

Snapchat is easy to use and has more features than TikTok. A huge collection of filters and sending streaks on daily basis makes your friends more connected. The new feature makes it easy to work to advertise the product.

Mellen

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Snapchat: Shot in a Snap

Snapchat is indeed one of the best mobile camera applications. Moments with families, friends, and even acquaintances, are easily captured in just a snap. It is also a great way to market business since it can be shared with other Social Media accounts. Such wonderful software!

PROS

What I really like about this software is its Geofilters. Users can edit photos and videos just by adding filters, effects, stickers, and even images. I also like how Snaps can be shared to other social media accounts. This allows me to post my snaps to a wider audience.

CONS

What I like the least about this software is that I can't download it on my blackberry phone. However, it doesn't bother me that much, since I have Android and iPhone, which totally works.

Reasons for switching to Snapchat

Snapchat and Instagram have similar features. However, Snapchat filters are more attractive and popular.

Eric

Apparel & Fashion, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

How snapchat help out my business out

We I do like it can come it handy for more way get brand out there and so on it can be a lifesaver at time they do need some updates is all

PROS

I like I can share pic of my product and up date and sales aswell get me more out there since use theam

CONS

Need more features to help get your info out more better with side help and updates and so on to improv much better for us user

Reason for choosing Snapchat

To give a mother platform to use for geting my business out there

Shiraz

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

My Experience with Snapchat

I use Snapchat primarily to communicate with friends and family, particularly those who live out of state. I have the impression that it is significantly more private than other social media platforms such as Instagram or Facebook. I also briefly used Snapchat for my blog business. I created a separate account in order to communicate with followers more personally and to demonstrate a more private side of myself. I prefer Instagram for this purpose, but I have friends who are influencers who are extremely successful on Snapchat.

PROS

Nowadays, with everyone becoming involved with a plethora of brands and products, this application helps to keep things positive. Snapchat enables you to share your life experiences and stories with others. There is no better application for promoting your products than this one. Another advantageous feature of this application is the ability to apply filters via GEO-Filters. By doing so, you can ensure that potential clients are aware of your brand. The thing I like the most about this application is when you click some photos on the day you click your photo it will remind you when it passes a year.          

CONS

As with any application, there are both positive and negative aspects. That Snapchat encourages bad behaviour, like a large number of users have been caught using Snapchat while driving, resulting in road accidents and taking pictures of meals before eating them. It should be regulated with the assistance of technical experts.

Anonymous

5,001-10,000 employees

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

Great Advertising Outreach for Younger Audiences

My overall experience with Snapchat has been quite decent from both a business and personal perspective. The service does pretty much all that it is intended to do, but mostly from the lens of the younger demographic of individuals. I would suggest the service, but would do so with a bit of caution if the product or service intended for advertisement is primarily targeted for middle or older aged individuals.

PROS

What I like most about Snapchat is the simple deployment of whatever material that is desired onto the platform. The material for business use is mostly in the form of advertisement, which works phenomenally, but primarily for those in the younger demographic, as shown by experience. The service is quite popular among a wide range of individuals and attracts more and more as time passes by, thus promoting a great audience for whatever product or service is trying to be promoted. Overall, the service does what it is intended to do, and that is really all that matters as it relates to the bottom line.

CONS

What I like least about the software is the aforementioned somewhat limited audience outreach as it relates to middle aged or older demographic. The service does not really appeal to that array of individuals, so if some sort of campaign can be launched in order to attract that audience, I think it would turn out great for both the software company and their consumers, on all fronts.

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2021

Really Fun App!!!

PROS

I have never been too keen use social media platforms but when my girlfriend introduced me to Snapchat, I could not get enough of it. It's fun to use and quite entertaining. The different filters and bitmojis are the absolute funniest. I have tons of videos and pics of different filters. I really like that the filters change with the various seasons. For instance, during the holiday season, there are several Christmas themed filters. Same goes for other celebrations such as Halloween, Thanksgiving, etc. Other social media platforms like Instagram and Facebook have tried to copy this filter feature, but it's not as fun and entertaining. Snapchat is also a great way to share moments with family and friends, and allows persons to experience an event or moment vicariously through another. I also like that it reminds you of snaps you took a year and more ago. One of the best feature for me is that your posts are only visible for 24hours, after which they disappear. This coupled with the fact that unlike Facebook, Instagram and Twitter, Snapchat does not allow for re-sharing/reposting of content, makes Snapchat a more comfortable and secure arena for posting personal content. Even if you share a picture with someone, it disappears immediately after you've viewed/opened it.

CONS

Honestly, my only con is that unlike other social media apps, it isn't easy to add persons. With apps such as Instagram and Facebook, you can simply look up someone using their name and add them. However with Snapchat you must have either someone's Snapcode; or Snapchat ID; or their contact information (phone number) saved to your phone before you can add them.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

"Low-Budget advertising campaign"

Snapchat and its special features enable our team to market our products and services to potential customers with low-cost and budget advertising campaigns.

PROS

It's great because it's free and easy to use. Snapchat may also be sent as a message, which is more convenient than MMS, It's great that you can store your tales as well as modify images and videos to share on other platforms, such as Facebook and Instagram. I've been able to improve my social media visuals by using Snapchat to edit my photographs and add various stickers and effects.

CONS

You'll need to spend a lot of time and effort if you wants to add your own graphics and other elements to the site. Selecting and saving a message is required at every stage.

Salim

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Best Video Enhancer Experience

I’ve used Snapchat ever since it’s early stages some time around 2013. It’s a great app to interact with close friends via video. I also now use it to promote our Hotel events. We have yet to create a business account but it’s greatly happened attract several clients and customers through just posting public clips of our hotel.

PROS

This software application has so much to praise about. It offers various channel subscriptions such as celebrities, to daily news and trending clips/videos from around your area to all over the world, and your private friends you follow content. I love most about Snapchat is it’s filters basically the different face filters that I can choose from. It’s very exciting that makes one’s videos long more appealing to look at.

CONS

Ilthe only problem I have with the software is it’s location feature whereby both you and your friends that follow can precisely pinpoint where your located on the Snapchat map. Your bitmoji avatar can be seen and tells exactly how long you’ve been at a particular area. I feel like it an extreme invasion of privacy and not necessary to begin with. I have yet to find a way of switching off that feature. Please remove it if possible.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

One of the best social media apps!

Apart from losing all my pictures because I forgot the password to 'my eyes only', this app is great for pictures and videos because it provides you with on-the-spot, REAL content. I would suggest you guys to not use the 'my eyes only' feature, and just make a separate secured folder on your phones, because the setback is huge. Other than that, snap away!

PROS

What I like most about this software is that everything is just one click away. It is wholly media-oriented with minimal complications. I really love the map feature where you can view stories of locals in different areas of the world. Instead of filtered and tampered posts, Snapchat gives you a spur-of-the-moment kind of thing. You take a snap of whatever it is you're doing and you upload it which makes it that much more authentic and REAL!

CONS

What I like least about Snapchat is its 'My Eyes Only' panel. I have had a LOT of pictures saved in that folder for so many years, but I had the misfortune of forgetting its password. And since there is no way it can be recovered, all of those pictures are gone with the wind. I've tried so many ways and watched so many videos on how to recover it, but I've accepted that it just isn't possible.

Showing 1 - 25 of 1,031 Reviews