--- title: "SOCi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SOCi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SOCi is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/soci-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Brand Management Software](https://www.softwareadvice.com/marketing/brand-management-comparison/) / [SOCi](https://www.softwareadvice.com/marketing/soci-profile/) / SOCi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/soci-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/soci-profile/alternatives/) # SOCi User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 251 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 152 reviews (61%) - 4 stars: 72 reviews (29%) - 3 stars: 20 reviews (8%) - 2 stars: 5 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - SoCi has made it incredible easy to manage multiple social media accounts at one time and has made promoting the small business I work for an incredibly easy task. - How easy it is to connect all of our social media platforms and post to each of the platforms. - I am able to devote my time and energy to other tasks throughout the day because it is all done for me in one location. ### Most mentioned cons - We had a lot of problems with set up and poor customer support from the SoCi team. - It often had problems where it would switch between dats or social media platforms. When this happens you can not just switch it over you have to start totally over and it gets really annoying. - I dont like the limitations on live pictures / videos and limitations on images that are useable ## SOCi customer reviews Showing reviews 1-25 of 251 (page 1). ### Awesome - Overall rating: 4/5 - Reviewer: Chad J. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use this platform through our corporation and is amazing. #### Cons When the system is down it down. No use at all. --- ### Soci for multiple locations - Overall rating: 4/5 - Reviewer: Courtney Belew M. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that the platform allows you to create multiple groups for posting. Once scheduled, the post is available on the independent store pages, which makes it easy to create a custom blanket message that can be adapted for each specific location. I also love the ability to create an image and content database. #### Cons There is not an app platform available to our group of retailers, restricting my use to the desktop platform only. #### Reasons for switching to SOCi Our corporate entity is paying for us to use the Soci platform, so there is no cost to me as a retailer. #### Vendor response Thank you for your review! Please connect with your CSM to learn more about our app and mobile version of the platform. Replied June 2019 --- ### Awkward at best - Overall rating: 1/5 - Reviewer: Dee M. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered SOCi is almost awesome. For some businesses, perhaps smaller ones, SOCi would make posting across apps simplified. For my multi-location purposes, however, SOCi doesn't quite do all of anything, resulting often in frustration. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I manage Social Media for 4 stores, in 2 states. SOCi makes it easy to create 1 post and have it deploy on a certain date/time to either one store, or the stores in a state, or the entire group. Customer Service inquiries are always timely and polite. #### Cons SOCi is NOT a one-stop shop for social media management. You can post to Yelp, but not respond to reviews. You can respond to reviews on GMB, but not post. Emojies do not exist in posting anywhere. Conversations are clunky. Reporting is unreliable. Any posts made natively aren't captured in any way, but you HAVE to post natively sometimes because there is so much SOCi can't do. It would be great to even have 1 point of contact, like a dedicated customer service rep, but instead you email the onboarding team, and get a different person each time. #### Vendor response Dee, Thank you for taking the time to provide us with feedback. We are disappointed to hear that you've had difficulty with the platform and sincerely apologize. We would love to connect with you further on these issues and invite you to contact your customer success manager or onboarding to do so. Replied January 2021 --- ### It's Improving - Overall rating: 4/5 - Reviewer: Briana S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love my rep. She's very responsive and helpful, but we have had trouble with the techs in the past. Features improve every month or so, so I'm still hopeful. I don't know how much SOCi costs, so I can't judge the value. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros I like the organization of all the clients and all the platforms. #### Cons There are still a lot of kinks and there are not enough features. I still need to use the platforms themselves for too many things. #### Reasons for switching to SOCi I'm not sure, they switched about a month before I was brought on. #### Vendor response Thank you for your honesty, Briana! Your feedback is vital to our success so we appreciate you taking the time to leave us a review. Replied November 2019 --- ### Easy to schedule Social Media Blasts - Overall rating: 4/5 - Reviewer: Jessica N. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall positive! I think the more we work with it the easier it will be and more efficient. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's easy to set up a schedule and map out your social media blasts for specific dates & times . It streamlines and keeps you on track. #### Cons I wish you could post to Instagram Stories or Live versus only on your feed - needs a bit more specific directive. #### Reasons for switching to SOCi Corporate wanted to streamline what all our properties were using so we had a consistent goal and message. #### Vendor response Thank you for the feedback, Jessica! Happy to hear that SOCi has streamlined your social media strategy. Replied November 2019 --- ### Soci review - Overall rating: 3/5 - Reviewer: Apryl B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Able to automate social media information (to be posted) #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The dashboard view sows all metrics upfront #### Cons The calendar and scheduler seems a little rigid #### Reasons for choosing SOCi Because Ace Hardware corporate pays for Soci account for the company #### Reasons for switching to SOCi Because Ace Hardware corporate pays for Soci account for the company #### Vendor response Thank you for taking the time to leave a review, Apryl! Replied February 2020 --- ### Does What It Needs to Do - Overall rating: 4/5 - Reviewer: McKinley W. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very helpful to be able to schedule everything at one time instead of having to remember to post to social media daily or weekly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Easy to drop images onto the calendar. Able to post to multiple social sites at once. #### Cons Difficult to see what images you have used and haven't used. Doesn't post well to Instagram. No options to filter or crop the images. #### Reasons for switching to SOCi I did not make the decision to switch our corporate did. #### Vendor response Thank you for your honest feedback, McKinley. We will be sure to pass your comments along to the team and look forward to improving. Replied November 2019 --- ### SoCi Review - Beginning Use - Overall rating: 5/5 - Reviewer: Jenna P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has been a great experience so far, it makes me want to publish posts in advance due to ease of use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use and plenty of materials available. #### Cons Nothing that I have noticed yet! It took me a while to tell the difference of hashtag areas but now that I understand what that area is there, for I love it! #### Reasons for switching to SOCi Site was down ALL the time and customer service was less than helpful. #### Vendor response Thank you for the exceptional review, Jenna! We look forward to partnering with you for years to come. Replied March 2020 --- ### Soci Is Amazing and User Friendly - Overall rating: 5/5 - Reviewer: Candace B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to reach out to resident and prospects better with Soci and reply to their ratings about my property easier. My team is able to advertise with ease now and they love using this. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love are user friendly Soci is and how easy it is to use. #### Cons I have not found any cons while using Soci as of yet. #### Reasons for switching to SOCi Company made the switch due to Soci having a more user friendly site as Reputation did not. #### Vendor response Thank you for the rave review, Candace! Replied March 2020 --- ### What did I do before SOCI?? - Overall rating: 5/5 - Reviewer: Veronica R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The range of abilities is unmatched. I was able to drop 3 other service providers and save 25% on monthly expenses by switching over to SOCI. #### Cons In comparison to other softwares, SOCI is still newer so waiting for certain features to come available was an earlier issue but not anymore. This software has fully matured. #### Vendor response We are so glad to hear our software saved you so much, thank you! Replied July 2019 --- ### Soci review - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall branding has benefited from the design features that SOCI offers. However, almost weekly I have had to relink a channel and have experienced error message or posts have failed to schedule. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the feature of being able to edit pictures in Soci, it saves me a lot of time not having to open photoshop to put a logo on. SOCI customer service responds quickly, and the process is intuitive. #### Cons I previously used Hootsuite and I miss the dashboard that allowed me to see all of the scheduled posts across all channels. I also do not like that I can not schedule the same post across two separate locations. #### Vendor response Thank you for taking the time to share your review! We're pleased to read that you are saving time and enjoy the customer service SOCi provides. Please reach out to your CSM to show you the workflows we have for posting to multiple networks and viewing all network posts in a calendar view. Replied June 2019 --- ### Still a Great Partnership - Overall rating: 5/5 - Reviewer: Jeremy L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered As a long-term client, my team continues to be impressed with their vision and their responsive and nimble attitude. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As the localized social marketing space changes strong partnerships are key and SOCi is that partner for us. As our needs grow, SOCi has as well. We are happy to have this partnership and a team that listens and responds. #### Cons As the platform grows and enhances, it is important that our teams keep up on these changes. This is a common challenge but their support team has never let us down. #### Reasons for switching to SOCi Our previous partner was unable to keep up with trends and necessary enhancements. #### Vendor response Jeremy, We are humbled by your compliments and appreciate you taking the time to share your experience. We look forward to partnering with you for years to come! Replied November 2019 --- ### SOCi Review - Overall rating: 4/5 - Reviewer: Terrie D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The people at SOCi have been great to work with. Our requests have been taken into consideration and some have even been implemented. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Being able to see reviews from several sources from one place is great. The option to see competitor data by facility is helpful as is having permissions by location, group, division for who can see the information. The charts and graphs help us see at a glance how we are doing month over month. The initial setup was not too difficult, thanks to the help of the SOCi team. #### Cons It is difficult to pull the reports that are actually helpful to our team. We still have to manually pull reviews from other platforms - Trustpilot, Consumer Affairs, etc. that SOCi does not work with. #### Reasons for choosing SOCi This was our first venture into 'review software'. #### Vendor response Thank you for the stellar feedback, Terrie. We are happy to hear that you have seen some of your suggestions implemented as it is our mission to ensure that our customers can fully utilize our platform to their benefit! We look forward to keeping up the great work! Replied November 2019 --- ### Social media posting and scheduling made easy! - Overall rating: 5/5 - Reviewer: Emma U. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered We wanted to use SOCi to make it easier for locations to post local content to each of their social platforms. SOCi made it easy for us to get each community involved and subsequently boosted our page engagement and reach for the locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SOCi is the best social posting tool for businesses with multiple locations. We were able to bring people in at the location level and let them create posts that we are able to review before scheduling. The boosting tool and review tracking is also a HUGE plus. Seriously one of the best tools out there if you have multiple locations trying to post on social media and you want to keep everything on brand! We're very happy with SOCi! #### Cons The login process is a bit complicated the first time you log in but other than that I have no complaints. #### Vendor response Thank you for your glowing review, Emma! It's wonderful to hear that SOCi has provided you with the tools to schedule and post to your social networks with ease. Replied November 2019 --- ### Great tool in the Multi Family Industry - Overall rating: 5/5 - Reviewer: Paris Y. - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy using Soci. I think once you really see what the use is you can use it to your advantage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The feature I like most about SOCI is how easy and user friendly it is. I have had different co workers from different generations who found it to be useful and easy to navigate. #### Cons Honestly, I can't really pinpoint anything because I do find it to be perfect for the reason we use it. It helps us ease the task of reputation management and gives us flexibility. #### Vendor response Your support means the world to us, Paris! We look forward to partnering with you for years to come. Replied March 2020 --- ### Hopeful Pessimist ๐Ÿ˜– - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I love Soci. This is my second property I have used it on but the second time around has not been as flawless. #### Cons They get our amenities wrong despite requests to change, post reviews before I can tweak and never respond on my instagram login info therefore, making my social media presence very small. ๐Ÿ˜– #### Vendor response Thank you for taking the time to share your experience. We are concerned by your review and invite you to contact your CSM so we can get to the bottom of this issue. We appreciate your time and look forward to a resolution! Replied November 2019 --- ### Success at scale - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SOCi allows management of large numbers of accounts from one place. The access to multiple social channels is amazing. I love the access to Yelp and Google My Business. #### Cons It's not the prettiest interface but I see impovements. --- ### Tradehouse Review - Overall rating: 5/5 - Reviewer: Lindsay T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been very helpful #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the posts feed over to multiple platforms. #### Cons I don't like the suggested posts of current events. I think it would be helpful if they formatted the posts without including the website links in the description so that it would format for Instagram. It would also be helpful if the suggested events would be formatted to locations for more local ideas. #### Vendor response Thank you for your honest feedback, Lindsay! Your input is instrumental to our success so we truly appreciate the suggestion. Whenever you feel we can improve, we'd love to hear about it. Please reach out to your CSM with any other items you may think of. Replied September 2020 --- ### Multi Family Community Feedback - Overall rating: 5/5 - Reviewer: Carly B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. I enjoy the ease of the process in assisting with marketing and helping respond to comments in social media #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a property manager of a 522 unit community i have a lot of tasks . Soci makes a great handful of my task load a lot lighter. #### Cons I canโ€™t say I have a negative thing to say. Once I finally put myself to learning it #### Vendor response Thank you for the glowing review, Carly! We appreciate you taking the time to share your experience with us. Replied September 2020 --- ### Review - Overall rating: 4/5 - Reviewer: Christi R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is good. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Posts corporate wide material for me. East to see what is coming. #### Cons That I have to check it as a entirely separate entity. Wish these posts just appeared in my scheduled posts on facebook and I could edit. Not notified when there is a problem- so a week or two can go by before I realize something is wrong. I wish it were 1 integrated system instead of something else I have to monitor. Sometimes a negative sounding word is tracked as negative response - not necessarily what is actually happening. #### Vendor response Christi, Thank you for your thorough feedback. We appreciate your insight and will be sure to keep these items in mind when making changes. We look forward to improving! Replied November 2019 --- ### SoCi is wonderful! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely wonderful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SoCi is a very strong tool for companies that focus in social media marketing and social media platform management #### Cons There is not much i dislike about SoCi, they keep adding additional features that make it better and better. --- ### A Good Hub for All Your Social Media - Overall rating: 4/5 - Reviewer: Dan M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It makes social media posting easier and having everything in one place. The customer service team is very supportive and tentative to your needs and questions when they arise and always follow up (sometimes weeks after to make sure things are still going well). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The software is a great place to bring all your social media together, and I do like that you have access to libraries of photos and videos. I also like how it grades your posts and gives you guidelines to try and make the post successful. #### Cons I'm not sure if this is related to the software or not, but suggested posts would be helpful sometimes. Also, possibly being able to upload more than one picture in an Instagram post would be helpful. I also, don't know if this is related to the software or Ace Corporate, but more images and videos in the library so you have a variety would be helpful as well and keeping up with the times (changes of seasons, holidays, etc.) #### Vendor response Thanks for sharing, Dan! In regards to suggested posts, we have content calendars with suggested posts for you to utilize, please visit our customer portal to download! Replied March 2020 --- ### SOCi pros and cons - Overall rating: 4/5 - Reviewer: Samantha E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that SOCi integrates so much of our business presence online in one place. From reviews, social media, calender's and more its a one stop shop. #### Cons I wish it would alert us when reviews are written. We have a policy to respond to them within 48 hours and we do our best to check daily but being that it isn't software we have to check daily to complete our tasks it can go beyond the 48 hours in response time. #### Vendor response Hi Samantha, Thank you for taking the time to leave us a review! We invite you to check out our customer portal for information on how to set up email subscriptions so you have full visibility on all new reviews. Replied March 2020 --- ### So easy to use! - Overall rating: 5/5 - Reviewer: Melanie R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've worked with other social media managements platforms and of all of them, SOCi is my favorite. It has the most features and the most functionality. It's pretty quick to learn and easy to navigate. The ability to create posts from the calendar, from your dashboard or other spots within the platform is the best part. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros When scheduling content, itโ€™s helpful to be able to look at the month at once, and pick and choose the days that you want posts to go out. In SOCi, I can look at the whole month and click any day and schedule a post. From that window, I can choose the post I want to use. Once scheduled, I can drag it around to a different day if I want. This is my favorite feature in SOCi. #### Cons Searching for and filtering content is a little confusing. Unless you type in an exact tag, or even if you do type in the correct tag, it doesn't always find what you are looking for. #### Vendor response Thank you for taking the time to leave your positive feedback around the Scheduler feature. We love to hear about favorite features! Replied February 2020 --- ### Makes Life Easier - Overall rating: 4/5 - Reviewer: Misty B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm not in there daily, but the tool is very simple to use and makes my social media look consistent. I love that! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that our franchise can set this up for us and schedule. Then we can modify and supplement as needed. Now that we're able to add in Ads Plus and Boost Plus is awesome! Being able to manage everything in one central place is convenient. #### Cons I wish the "giveaway" feature was more robust. I like it, but would like to do more with it around criteria. #### Vendor response Thank you for the stellar review, Misty! We are delighted to hear that SOCi Boost, as well as Ads Plus, have proved to be huge time savers! Replied November 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/soci-profile/reviews/?page=2) --- SOCi Reviews, Pros and Cons - 2026 Software Advice