# SOCi Software Reviews, Demo & Pricing - 2026 > Review of SOCi Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marketing/soci-profile --- [Home](https://www.softwareadvice.com/) / [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/) / SOCi Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/soci-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/soci-profile/alternatives/) # SOCi 2026: Benefits, Features & Pricing Wondering if SOCi is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SOCi 4.5 [(251)](https://www.softwareadvice.com/marketing/soci-profile/reviews/) Pricing Pricing available upon request ### About SOCi SOCi is a cloud-based marketing solution that enables businesses to streamline processes related to campaign advertisements, online reputation, content management, customer engagement, and more. Professionals can utilize the platform to store social media content including videos, images, or messages in a centralized repository, create posts and configure workflows to improve team collaboration. SOCi allows organizations to maintain brand listings, create a single source of truth (SSOT) through various application programming interface (API) integrations and manage localized advertising campaigns across multiple locations. Marketers can utilize the machine learning and natural language processing (NLP) - enabled chatbot to interact with website visitors. Additionally, it lets administrators gain visibility into performance metrics through analytical reports. SOCi provides mobile applications for Android and iOS devices, which helps marketing professionals manage online reviews, track social media trends across corporate pages and receive push notifications about new reviews or assigned tasks, even from remote locations. Pricing is available on request and support is extended vi... a live chat and other online measures. Wondering if SOCi is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. ## SOCi User Interface ## Popular SOCi Alternatives Main Product SOCi 4.5 [(251)](https://www.softwareadvice.com/marketing/soci-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.32Value for money - 4.43Customer support - 4.27Functionality Pricing Available upon request Get Price Alternative Product [Zoho Social](https://www.softwareadvice.com/marketing/zoho-social-profile/) 4.7 [(3429)](https://www.softwareadvice.com/marketing/zoho-social-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.54Value for money - 4.51Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Publer](https://www.softwareadvice.com/marketing/publer-profile/) 4.8 [(935)](https://www.softwareadvice.com/marketing/publer-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.73Customer support - 4.64Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) 4.4 [(3797)](https://www.softwareadvice.com/collaboration/hootsuite-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.14Value for money - 4.18Customer support - 4.27Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Agorapulse](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/) 4.6 [(713)](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.36Value for money - 4.70Customer support - 4.26Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Cloud Campaign](https://www.softwareadvice.com/marketing/cloud-campaign-profile/) 4.9 [(161)](https://www.softwareadvice.com/marketing/cloud-campaign-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.87Value for money - 4.91Customer support - 4.65Functionality Pricing Starting at $49.00 per month Get Price ## SOCi Pricing and Plans Starting price: $30,000.00 Free Trial Free Version Enterprise Plan $30,000.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SOCi Features - Popular features found in Social Media Analytics Tools Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Lead Attribution Multi-Channel Data Collection Post Scheduling - More features of SOCi Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning AI Writing Assistant Alerts/Notifications API Approval Process Control Audience Targeting Automated Publishing Automated Scheduling Benchmarking Brand Guidelines Brand Tracking Calendar Management Campaign Management Campaign Scheduling Chatbot Chat/Messaging Click Tracking Collaboration Tools Commenting/Notes Competitive Analysis Contact Management Content Library Content Management Conversion Tracking CRM Customer Engagement Customer Experience Management Customer Segmentation Customizable Branding Dashboard Data Visualization Digital Asset Management Dynamic Content Email Alerts Filtering For Marketing and Advertising Generative AI Geo Rankings Image Library Impact Measurement Influencer Tracking Keyword Filtering Keyword Rank Tracking Landing Pages/Web Forms Listing Management Live Chat Marketing Automation Marketing Management Mobile Alerts Monitoring Multi-Account Management Multi-Campaign Multi-Channel Campaigns Multi-Channel Management Multi-Channel Marketing Multi-Location Natural Language Processing Negative Feedback Management Performance Metrics Personalization Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Reputation Management Response Management Review Badge Management Review Monitoring Review Notification Review Request Review Sharing Reviews Management ROI Tracking Role-Based Permissions Search/Filter Sentiment Analysis SEO Audit SEO Management Single Sign On Social Advertising Social Listening Social Marketing Social Media Integration Social Media Monitoring Social Performance Management Social Promotion Social Sharing Survey/Poll Management Surveys & Feedback Tagging Third-Party Integration Third-Party Integrations Tone Selection Trend Analysis Visual Analytics Website Integration Workflow Management ## SOCi Integrations LinkedIn for Business Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review Google My Business Post Scheduler Integration rated undefined from -1 review Salesforce Service Cloud Integration rated undefined from -1 review See all 15 integrations ## SOCi User Reviews Overall Rating 4.5 Ratings Breakdown 5 61% 4 29% 3 8% 2 2% 1 1% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.4 Functionality 4.3 CJ Chad J. Verified reviewer Building Materials 2-10 employees Used daily for less than 2 years Review source Reviewed November 2023 Awesome 4 Ratings Breakdown 4 Ease of use Previously 5 4 Value for money 4 Customer support Previously 5 4 Functionality Previously 5 Pros: We use this platform through our corporation and is amazing. Cons: When the system is down it down. No use at all. Read More CM Courtney Belew M. Verified reviewer Retail 201-500 employees Used daily for less than 6 months Review source Reviewed June 2019 Soci for multiple locations 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I like that the platform allows you to create multiple groups for posting. Once scheduled, the post is available on the independent store pages, which makes it easy to create a custom blanket message that can be adapted for each specific location. I also love the ability to create an image and content database. Cons: There is not an app platform available to our group of retailers, restricting my use to the desktop platform only. Reasons for switching to SOCi Our corporate entity is paying for us to use the Soci platform, so there is no cost to me as a retailer. Vendor Response Thank you for your review! Please connect with your CSM to learn more about our app and mobile version of the platform. Replied June 2019 Read More DM Dee M. Verified reviewer Retail 51-200 employees Used daily for less than 2 years Review source Reviewed December 2020 Awkward at best 1 SOCi is almost awesome. For some businesses, perhaps smaller ones, SOCi would make posting across apps simplified. For my multi-location purposes, however, SOCi doesn't quite do all of anything, resulting often in frustration. Ratings Breakdown 1 Ease of use 1 Customer support 1 Functionality Pros: I manage Social Media for 4 stores, in 2 states. SOCi makes it easy to create 1 post and have it deploy on a certain date/time to either one store, or the stores in a state, or the entire group. Customer Service inquiries are always timely and polite. Cons: SOCi is NOT a one-stop shop for social media management. You can post to Yelp, but not respond to reviews. You can respond to reviews on GMB, but not post. Emojies do not exist in posting anywhere. Conversations are clunky. Reporting is unreliable. Any posts made natively aren't captured in any way, but you HAVE to post natively sometimes because there is so much SOCi can't do. It would be great to even have 1 point of contact, like a dedicated customer service rep, but instead you email the onboarding team, and get a different person each time. Vendor Response Dee, Thank you for taking the time to provide us with feedback. We are disappointed to hear that you've had difficulty with the platform and sincerely apologize. We would love to connect with you further on these issues and invite you to contact your customer success manager or onboarding to do so. Replied January 2021 Read More BS Briana S. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 6 months Review source Reviewed October 2019 It's Improving 4 I love my rep. She's very responsive and helpful, but we have had trouble with the techs in the past. Features improve every month or so, so I'm still hopeful. I don't know how much SOCi costs, so I can't judge the value. Ratings Breakdown 5 Ease of use 4 Customer support 2 Functionality Pros: I like the organization of all the clients and all the platforms. Cons: There are still a lot of kinks and there are not enough features. I still need to use the platforms themselves for too many things. Reasons for switching to SOCi I'm not sure, they switched about a month before I was brought on. Vendor Response Thank you for your honesty, Briana! Your feedback is vital to our success so we appreciate you taking the time to leave us a review. Replied November 2019 Read More JN Jessica N. Verified reviewer Events Services 51-200 employees Used weekly for less than 12 months Review source Reviewed November 2019 Easy to schedule Social Media Blasts 4 Overall positive! I think the more we work with it the easier it will be and more efficient. Ratings Breakdown 5 Ease of use 5 Customer support 3 Functionality Pros: It's easy to set up a schedule and map out your social media blasts for specific dates & times . It streamlines and keeps you on track. Cons: I wish you could post to Instagram Stories or Live versus only on your feed - needs a bit more specific directive. Reasons for switching to SOCi Corporate wanted to streamline what all our properties were using so we had a consistent goal and message. Vendor Response Thank you for the feedback, Jessica! Happy to hear that SOCi has streamlined your social media strategy. Replied November 2019 Read More AB Apryl B. Verified reviewer Building Materials 51-200 employees Used weekly for less than 12 months Review source Reviewed February 2020 Soci review 3 Able to automate social media information (to be posted) Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: The dashboard view sows all metrics upfront Cons: The calendar and scheduler seems a little rigid Reasons for choosing SOCi Because Ace Hardware corporate pays for Soci account for the company Reasons for switching to SOCi Because Ace Hardware corporate pays for Soci account for the company Vendor Response Thank you for taking the time to leave a review, Apryl! Replied February 2020 Read More MW McKinley W. Verified reviewer Events Services 11-50 employees Used weekly for less than 12 months Review source Reviewed November 2019 Does What It Needs to Do 4 Very helpful to be able to schedule everything at one time instead of having to remember to post to social media daily or weekly. Ratings Breakdown 5 Ease of use 3 Functionality Pros: Easy to drop images onto the calendar. Able to post to multiple social sites at once. Cons: Difficult to see what images you have used and haven't used. Doesn't post well to Instagram. No options to filter or crop the images. Reasons for switching to SOCi I did not make the decision to switch our corporate did. Vendor Response Thank you for your honest feedback, McKinley. We will be sure to pass your comments along to the team and look forward to improving. Replied November 2019 Read More JP Jenna P. Verified reviewer Real Estate 201-500 employees Used weekly for less than 6 months Review source Reviewed March 2020 SoCi Review - Beginning Use 5 This has been a great experience so far, it makes me want to publish posts in advance due to ease of use. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Ease of use and plenty of materials available. Cons: Nothing that I have noticed yet! It took me a while to tell the difference of hashtag areas but now that I understand what that area is there, for I love it! Reasons for switching to SOCi Site was down ALL the time and customer service was less than helpful. Vendor Response Thank you for the exceptional review, Jenna! We look forward to partnering with you for years to come. Replied March 2020 Read More CB Candace B. Verified reviewer Real Estate 51-200 employees Used weekly for less than 6 months Review source Reviewed March 2020 Soci Is Amazing and User Friendly 5 I am able to reach out to resident and prospects better with Soci and reply to their ratings about my property easier. My team is able to advertise with ease now and they love using this. Ratings Breakdown 5 Ease of use 5 Functionality Pros: I love are user friendly Soci is and how easy it is to use. Cons: I have not found any cons while using Soci as of yet. Reasons for switching to SOCi Company made the switch due to Soci having a more user friendly site as Reputation did not. Vendor Response Thank you for the rave review, Candace! Replied March 2020 Read More Veronica R. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Review source Reviewed July 2019 What did I do before SOCI?? 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The range of abilities is unmatched. I was able to drop 3 other service providers and save 25% on monthly expenses by switching over to SOCI. Cons: In comparison to other softwares, SOCI is still newer so waiting for certain features to come available was an earlier issue but not anymore. This software has fully matured. Vendor Response We are so glad to hear our software saved you so much, thank you! Replied July 2019 Read More Showing 1 - 10 of 251 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/soci-profile/reviews/) ## SOCi Popular Comparisons [Zoho Social vs SOCi](https://www.softwareadvice.com/marketing/soci-profile/vs/zoho-social/)[Publer vs SOCi](https://www.softwareadvice.com/marketing/publer-profile/vs/soci/)[Hootsuite vs SOCi](https://www.softwareadvice.com/collaboration/hootsuite-profile/vs/soci/)[Agorapulse vs SOCi](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/vs/soci/)[Cloud Campaign vs SOCi](https://www.softwareadvice.com/marketing/cloud-campaign-profile/vs/soci/)[Sprout Social vs SOCi](https://www.softwareadvice.com/marketing/soci-profile/vs/sprout-social/)[Sprinklr vs SOCi](https://www.softwareadvice.com/marketing/soci-profile/vs/sprinklr/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/soci-profile/alternatives/) ## Other Top Recommended Social Media Analytics Tools Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3009) Recently recommended **5** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **4** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6234) Recently recommended **3** times [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6051) Recently recommended **0** times Stuck Between Options? 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