About SocialPilot

SocialPilot is a cloud-based social media marketing and analytics solution for businesses of all sizes. It offers calendar management, branding, scheduling, client management and reporting functionalities within a suite. Android and iOS apps available. SocialPilot integrates with social media channels such as Facebook, Twitter, LinkedIn, Google+, Instagram and Pinterest. The software features bulk scheduling, which allows users to create and schedule posts across different social media accounts from a single portal. SocialPilot also offers a calendar feature, which allows users to track social media posts on a daily, weekly and monthly basis. Users can apply filters to the calendar and view posts by accounts and groups. The calendar interface allows users to d...

SocialPilot Pricing

Individual: $10/month Professional: $30 /month Small Team: $50/month Agency: $100/month

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

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SocialPilot User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 325 reviews

User Profile

Nicolle

digital raspberry marketing

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2019

Simple and east to use with all the functionality

Pros

I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts.

Cons

Nothing I don't dislike , they are upgrading the software all the time.

Reasons for choosing SocialPilot

The amount of accounts I could connect and the value for money

Reasons for switching to SocialPilot

It was recommended and after the trial I decided social pilot was better

Response from SocialPilot

Dear Nicolle, Thanks for leaving us such a wonderful review. We are thrilled that you find setting up accounts in SocialPilot really easy.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Replied May 2020

User Profile

Brian

HEALTHandMED.com

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

4

Customer support

4

Functionality

4

Reviewed October 2019

Can't go wrong with this Great Bang for your Buck!

I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!

Pros

In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.

Cons

The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.

Reasons for choosing SocialPilot

Price for the number of accounts.

Reasons for switching to SocialPilot

I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great!

Response from SocialPilot

Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.

Replied May 2020

Samuel

Omnigo.ca

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2021

Would recommend if on a budget

Linking with Google My Business posts can be a little clunky. Interface is due for a redesign, looks old school.

Pros

The price is super competitive, interface is quite simple.

Cons

Sometimes problems with tagging and account posting (rarely). I don't like the analytics since it misses some info sometimes.

Reasons for choosing SocialPilot

good price for a startup.

Stephen

Convex Studio Ltd

Verified reviewer

Company size: 2-10 employees

Industry: Media Production

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

1

Value for money

1

Customer support

1

Functionality

1

Reviewed June 2021

Total Let Down

Tons of bug that will waste your time.

Pros

When it works it works it works well. But trusting this service will deliver your content is risky because it won't and lose your work wasting your time.

Cons

I have been a loyal customer since SocialPilot started. Lately, they have really dropped the ball on trust. I can't trust that they will deliver my content as scheduled or not lose the content that I've scheduled. If you're a marketing company or a manager, you're the one that looks like a fool because you trust this service to deliver as scheduled. I am currently looking to find a more reliable service since they have endless excuses why their service doesn't deliver. Total BS! I'm totally pissed.

Shari

SRPR Consulting Firm

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Social Pilot is GREAT for Content Management and Campaigns!

Overall, my experience with Social Pilot has been very satisfactory!

Pros

What I like most about Social Pilot is its ability to handle all of your social media posts effectively and at a cheaper cost than other social media management platforms! Its platform is simple enough for an extreme beginner to use but professional enough for large businesses!

Cons

So far, there is nothing that I like least about Social Pilot! It does everything that I need for it to do!

Reasons for switching to SocialPilot

I switched from Hootsuite due to Hootsuite increasing their price and changing the limit to how much you can post on their free plan. Very disappointing and will not be returning to Hootsuite due to this. Super inconvenient for those who are on a budget and was using their platform for this very reason. Very inconsiderate.

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