SocialPilot Software


 

SocialPilot is a cloud-based social media marketing and analytics solution for businesses of all sizes. It offers calendar management, branding, scheduling, client management and reporting functionalities within a suite. Android and iOS apps available.

SocialPilot integrates with social media channels such as Facebook, Twitter, LinkedIn, Google+, Instagram and Pinterest. The software features bulk scheduling, which allows users to create and schedule posts across different social media accounts from a single portal.

SocialPilot also offers a calendar feature, which allows users to track social media posts on a daily, weekly and monthly basis. Users can apply filters to the calendar and view posts by accounts and groups. The calendar interface allows users to drag and drop posts to reschedule them.

Users can also track metrics for the performance of social media campaigns for each website, such as content engagement, audience growth, demographics, influencers and competitors.

 

SocialPilot - Invite client
 
  • SocialPilot - Invite client
    Invite client
  • SocialPilot - View marketing suggestions
    View marketing suggestions
  • SocialPilot - Create post
    Create post
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

161 Reviews of SocialPilot

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Pooja from PlexusMD
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Really Good Experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have used SocialPilot for Email Marketing and Running Social Campaigns for my previous organizations and It always gave a good ROI. I'll recommend to all social media marketing professionals to always try SocialPilot before making any decision for social media marketing applications.

Cons

As of i am really not sure if it has any cons but it is on the expensive side. Always go for free trial and then make decision whether it will be good for your company or not.

Review Source
 
 
 
Showing 1-20 of 160


July 2018

July 2018

A multi-client multi-account social media dashboard with great analytics and a few quirks

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The multiple client dashboard feature is affordable compared with other solutions, and this one has LinkedIn analytics. That almost makes it a unicorn in the forest.

Pros

I looked forever for a social media management tool that would give me a wider range of accounts than other dashboards, with great analytics, and the ability to handle each client's accounts as part of a "group" of accounts. Social Pilot meets all these criteria.

Cons

The need to create the client account groupings has to happen for every person who uses the software. The administrator can't just create the groups and go. Also, it's almost a default to log endlessly repeating posts on all platforms. I'd like a better preview function that shows how to optimize each post for each platform. You really have to play with it for a while to figure out all the quirks. I'd say the free trial isn't quite long enough.

Review Source: Capterra
 

Margaret from Margaret Sulapas

July 2018

July 2018

Simple and cheaper alternative to Hootsuite!

Ease-of-use

Functionality

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Pros

I think its main edge over its competitors is the cheaper price:

Cons

We choose to try its free trial because of its Instagram integration but noticed that you can't publish the post right on the dashboard. You need to confirm it from your phone which can be a hassle.

Review Source: Capterra
 

Emeka from Boston University College of Engineering

June 2018

June 2018

This is a great software to manage all social media account on one platform.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

This software really helps improve your social media efficiency. It is also very intuitive and user friendly.

Cons

Sometimes bulk uploads can be very frustrating. Apart from that, I haven't run into any other problems.

Review Source: Capterra
 


June 2018

June 2018

SocialPilot shows us through analysis that we are doing a good job.

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Functionality

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Pros

What I like most about using SocialPilot is that it shows me the engagement that has been generated through metrics analysis in all the company's social networks.

Cons

At first impression, it seems that the SocialPilot analytics are not easy to analyze, I would like to provide technical support to explain their functionalities from the beginning.

Review Source: Capterra
 

Sumant from Freelancer

June 2018

June 2018

I have experienced this amazing software for social media campaigns and it was positive.

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I learned about the social media monitoring in real scenario with advanced features.

Pros

This software provides all that facilities to monitor social media activities for a brand with enhanced reports.

Cons

As far as I have used this software I find it lacking in keeping a close eye on competitors otherwise I do not see any loopholes.

Review Source: Capterra
 


June 2018

June 2018

SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.

Ease-of-use

Functionality

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Value for Money

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Pros

It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?

Cons

If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).

Review Source: Capterra
 


June 2018

June 2018

Good customer service!

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Pros

Easy to use! I'm glad i used this tool! Can't think of an easier tool for my social media implementation

Cons

I don't have cons! One slight issue (on my hand) solved within 2 hours! I highly recommend this tool !

Review Source: Capterra
 

Josh from Garden Ridge Church Of Christ
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

A nice way of keep tabs on your Social Media Presence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors.

Pros:
-Schedule posts for your social media accounts
-Easily work with a team on assigning tasks and getting things posted
- Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule
- Less expensive than some competitors

Cons

This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy.

Review Source: Capterra
 

Kenneth from Treasure Cove Upscale Consignment

May 2018

May 2018

Has been a great help at expanding our presence on social media

Ease-of-use

Functionality

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Value for Money

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Pros

Very easy to repurpose digital assets across all social media platforms. The curated content section is a great benefit. This software saves a lot of valuable time by allowing scheduling of posts.

Cons

I don't have anything really bad to say about the software. Instagram can be a little difficult at times but other than that it is well worth the money.

Review Source: Capterra
 

Tim from The Circus School of Atlanta

May 2018

May 2018

Decent social media manager with good functions.

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Helped to reduce the time I needed to put towards running social media, allowing me to focus on other projects and hence - saving money!

Pros

I got the year long subscription and use this for about 6 months before switching. My Social media manager used it very well to post to all my accounts. I enjoyed a lot of the bulk uploading and scheduling.

Cons

IN the end I ended up getting a better deal with another Social media manager that made me swap. If I did not get that better deal I would have stayed with them.

Review Source: Capterra
 

Peter from Costrad

May 2018

May 2018

Simple one stop shop for all digital marketing for a small or medium sized business

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Pros

Possibility to add all necessary accounts and with good quotas. Simple to set up and to get started. To connect RSS feeds on subjects that matters were really easy

Cons

Price a bit too high for anything or anyone without an income bringing business. Also, the UI was a bit dull and not too inviting

Review Source: Capterra
 

Miguel from Gestão de Marketing Digital
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

A pretty good Social Media tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Excellent inexpensive social media tool.

Pros

- You can connect a lot of profiles from different social media accounts.
- The analytics are really useful
- quite inexpensive, compared with other similar tools

Cons

- no instagram posting
- in a team, you cannot comment on a post already made, to make exchanges
- I am having a lot of problems posting in facebook profiles.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: April 2018

April 2018

 

Hi Miguel,

Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot!
We are in communication with the Facebook team about giving us access to Direct Instagram Posting. We need to have the partnership to do that, there's a procedure to follow, so as soon as it's done, we'll get Instagram posting at SocialPilot.

About commenting on a Team-members post we'll surely add this to our suggestions list.

Also, I see that you are not very much happy with the customer support. Did you face any problem? I would like to amend of what difficulties you faced, please let me know!

Best Regards,
Jimit

 

Kristyn from Outfox Digital

March 2018

March 2018

Social Pilot is a great social media tool! Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far!

Pros

I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too!

Cons

My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: May 2018

May 2018

 

Hi Kristyn,

Thanks for an amazing review on SocialPilot. Really glad to know you find SocialPilot a great tool to use. We are always on the run to make SocialPilot a better tool to use each day, and comments like these gives us a boost to get better each day.

About tagging people on Facebook, Kristyn this feature will now not be available on any third party tool, as Facebook has made certain changes in their API policy recently and we unfortunately had to stop working on this feature as we didn't have access anymore.

But we are soon going to release some features which will interest you.

Best Regards,
Jimit

 

Denise from sandstonecastles
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Great value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SocialPilot is very straightforward, no frills in sight. It connects to all the major social media platforms and let's you share a post to several profiles/pages while still being able to customise the content for each channel. You can either add content to an automated schedule or you can define the time and day manually. It also makes it easy to post content several times over a longer period of time.

Cons

The user interface could be more intuitive, the most often used features are not always easy to get to.

Review Source: GetApp
 

Ayesha Tabassum from VoltusWave

March 2018

March 2018

Bulk Image scheduling saves a lot of time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Scheduling is easy, can reuse and re purpose digital assets across all social media sites. Helps improve our social media presence.

Cons

Sometimes Linked in scheduling doesn't work , Instagram scheduling gives trouble sometimes, logged in multiple times but had a lot of trouble.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: May 2018

May 2018

 

Hi Ayesha,

Thanks for your review on SocialPilot. Excited to know the Bulk Scheduling feature helps you solve your social media needs and saves you a lot of time. Glad to know you find it easy to schedule.

And if you are facing issues you can reach out to our support team anytime at support@socialpilot.co and we'll get you a solution asap.

Best Regards,
Jimit

 

Bethanie from Blind Pig Media

March 2018

March 2018

I love Social Pilot, It's the best I've found in a while.

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I saved money on it and get much better features from it.

Pros

I like the comprehensive calendar view of all the content going out and the fact that it's easy to add to. I also love the Curated Content section.

Cons

That it doesn't notify you when a queue is empty or when a contributor has posted something. I also don't like that I set up posting times but I never get a chance to use them. It seems odd.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: May 2018

May 2018

 

Hi Bethanie,

Wow, thanks for your wonderful review on SocialPilot. Excited to know you love SocialPilot and found it to be the best you have used so far!

We'll surely add in your suggestions to notify when a queue is empty. Also if a Content Scheduler has scheduled a post the Owner will receive an email saying to approve the posts your team member has scheduled.

Happy SocialPiloting! We are always on the run to make SocialPilot a better tool to use each day and soon coming up with some exciting features.

Best Regards,
Jimit

 

Suzanne from Self Employed & Freelancers

March 2018

March 2018

Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed.

Pros

Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors.

Cons

Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: May 2018

May 2018

 

Hi Suzanne,

Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily.

We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there.

Thanks once again!
Best Regards,
Jimit

 

Kelly from Fresh Start Virtual Assistants
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Time Saving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

Time saving, and help with curated content.

Pros

I like that you can post to many different sites from one place. It is nice to be able to integrate with Rebrandly and saves us time. The curated content is helpful when struggling to come up with content.

Cons

It seems to have a lot of errors when posting to LinkedIn and does not shorten the rebrandly links as well as it used to.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: February 2018

February 2018

 

Hi Kelly,

Thanks a lot for your review on SocialPilot. Glad to know you like it.

Can you please reach out to our support team at support@socialpilot.co about your errors? They'll look into your issue and resolve it asap.

Regards,
Jimit

 

Bob from Home Business Online w/Bob Swetz

January 2018

January 2018

I love the service, very easy to use.

Ease-of-use

Functionality

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Value for Money

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Pros

I like how you can set up a queue for each of your social media sites. I never have to worry about when my next content will be posted, it just follows along with the schedule I set up in my queue.

Cons

I wish the website had a visual designer like the mobile app has. This is a great feature that would make things much easier.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: February 2018

February 2018

 

Hi Bob,

Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot and the way scheduling works for each social media platforms.

We'll definitely add this up to our suggestions list of having a visual composer in the web version as well.

Regards,
Jimit

 

Soren from Soar to Success

January 2018

January 2018

Easy to plan out for a month.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

More time to actually do my job.

Pros

I love that I can use multiple social media accounts, and have to log in far less than I had to my social media accounts.

Cons

It was difficult to get Instagram to work on the program. I logged in multiple times and for some reason had a lot of trouble.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: February 2018

February 2018

 

Hi Soren,

Thanks for your review on SocialPilot. Glad to know you love SocialPilot and the features provided.

About Instagram it has a restricted API so it doesn't allow any third party tool to post directly to it. Please follow this step-by-step to know how SocialPilot works with Instagram scheduling: https://support.socialpilot.co/hc/en-us/articles/115004917145-How-Instagram-Scheduling-works-at-SocialPilot-

You can reach out to support@socialpilot.co for any further assistance.

Kind Regards,
Jimit

 
 
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