SocialPilot is a cloud-based social media marketing and analytics solution for businesses of all sizes. It offers calendar management, branding, scheduling, client management and reporting functionalities within a suite. Android and iOS apps available.

SocialPilot integrates with social media channels such as Facebook, Twitter, LinkedIn, Google+, Instagram and Pinterest. The software features bulk scheduling, which allows users to create and schedule posts across different social media accounts from a single portal.

SocialPilot also offers a calendar feature, which allows users to track social media posts on a daily, weekly and monthly basis. Users can apply filters to the calendar and view posts by accounts and groups. The calendar interface allows users to drag and drop posts to reschedule them.

Users can also track metrics for the performance of social media campaigns for each website, such as content engagement, audience growth, demographics, influencers and competitors.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



255 Reviews of SocialPilot

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 255 reviews

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Benita from Expresslancer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

November 2018

Not the best social media management tool

I would describe this software as just okay, but not great. It likes a lot of features compared to the other popular social media mangement tools.

Pros

I like the layout and easy to use features.

Cons

This software lacks a lot of features compared to other social media management tools such as Hootsuite and Buffer.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

Simple and cheap, a decent starter program.

Pros

SocialPilot was a great foot in the door to the world of social media management. It helps to have a centralized location to manage all platforms.

Cons

Our organization quickly outgrew the simplicity of this platform. It seemed the more we utilized the program, the more issues we had with scheduling posts and interface connectivity.

Review Source: Capterra

Anthony from The Conversation Lab

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

November 2018

Review for SocialPilot

Average overall - not a great UX, but good social network coverage

Pros

Access to all social networks, including Pinterest for the same price as most others - decent value for money in comparison

Cons

1) Scheduling posts, especially the drag and drop functionality is SUPER messy - dates get mixed up, posts get switched, and the user interface is average at best.
2) Mainly a problem with Instagram, but manual posting for every post is painful

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Anthony, Sincere apologies for all the inconvenience caused Anthony. About the mixed up dates and posts getting switched, once you add things to queue they are set up for scheduling according to the times you have defined, so if you change/move it to another slot, the next posts are shifted one time up to fill up that time spot. We are in constant touch with the Instagram people to get direct publishing access are we are on it. We'll be soon getting that out. If there is something you'd like to discuss and know you can reach out to our support team at support@socialpilot.co Best, Jimit

Jess from Stepup Profits

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best Linkedin Personal Posting

Needed scheduled posting capability for our social media content management clients

Pros

Ability to post to personal profile for Linkedin users

Cons

Functionality lacking for other social media platforms, e.g. Instagram

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Jess, Thanks for your review. Glad to know you like SocialPilot and find it best for your personal LinkedIn posting. We are working on Direct Instagram Publishing and will be available soon. Best, Jimit

Guillermo from Amaris

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

October 2018

scheduling your post

Pros

good to manage everything in one place. scheduling, stadistics.

Cons

i dont like the price.. plus there are free software out there that can do more.

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Guillermo, Thanks for your review. That's sad to know you didn't like our pricing structure. There are definitely products out there at even better pricing may be but the features and support at SocialPilot is what our users stick for. Best, Jimit

Helen from sole trader

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy to use and useful software

Pros

I like to be able to load up all my social media posts in advance. Easy and intuative to use

Cons

Says it supports Google My Business but I found that functionality lacking

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Helen, Thanks for your review. Glad to know you like SocialPilot and find it easy and intuitive to use. Google My Business is available for all users. Can you please reach out to support@socialpilot.co to check what's wrong and why you are not able to see Google My Business. Best, Jimit

harry from Artist

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The best publisher of social network manager.

Although nothing is perfect in this life, it needs a few functions to be perfect. as a hashtag search engine, upload several images in bulk and that you could create several different publications among other things that would come to you very well.

Pros

It is very easy to use and intuitive. It has many functions that I can not find in other publishers, such as: it allows you to publish the same message for several days. allows you to search for content to cure, allows you to schedule publications of other feeds, allows you to make publications with links directly from the images, among many other great functions.

Cons

It is very easy to use and intuitive. It has many functions that I can not find in other publishers, such as: it allows you to publish the same message for several days. allows you to search for content to cure, allows you to schedule publications of other feeds, allows you to make publications with links directly from the images, among many other great functions.

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Harry, Thanks for such a wonderful SocialPilot review. It's cheering to know SocialPilot has made your social media marketing much easier and you find SocialPilot to be intuitive. We definitely agree nothing's perfect and that is the reason we are always on the run to make SocialPilot a better tool each day. Best Regards, Jimit

Luca from Top Deals Italia

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Definitely worth considering

Pros

I've really liked the user interface compared to other software like Hoostsuite. The best thing about SocialPilot is that it offers bulk upload and many other features at a lower price than the competition!

Cons

The content curation functionality could use a better user interface, but it gets better every day.

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Luca, Thanks for your awesome SocialPilot review. Glad to know SocialPilot is worth considering. Its nice to have such amazing users like you which also helps us to give better features each day. Thanks, Jimit

Pablo from Tattoos.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great tool for managing your posts.

I use it to upload my work and schedule post.

Pros

Simplicity, schedule. And queue . Is very useful.

Cons

No, Flickr.
I would like to be able to add my Flickr account

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Pablo, Thanks for your SocialPilot review. Pleased to know you find SocialPilot to be a great tool to manage your social media posts. We will definitely add your suggestion to our list and pass it on to our developers to see if this is something we can have or look into at SocialPilot. We'll keep you posted with updates. Best, Jimit

Chris from ZZYXX Shoes

Industry:  Retail

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Affordable alternative to higher priced social schedulers

Pros

Very affordable software that delivers solid results as long as you put to put in the appropriate amount of time into set up and maintenance.

Cons

This product has yet to stand out to me in comparison to every other similar product I have used in the past.

Review Source

Daniel from mentavio.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Great social marketing tool

Pros

Socialpilot allows me to post all relevant company updates and marketing content to a large number of Social Network. It comes with a large number of connectors and even supports networks like LinkedIn. That is the reason why we bought the tool.

Cons

The software could be more intuitive. However, everything works the way it should. Pricing could be more competitive.

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Daniel, Thanks for a wonderful SocialPilot review. Cheering to know you find SocialPilot to be a great marketing tool. We are always on the run to make SocialPilot a better place each day and keeping getting updates so that users like you get the full benefit of what you are paying. Best, Jimit

Logan from education

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Social media marketing

Pros

We definitely saw an increase in our viewers to our social media sites, works exactly like it should.

Cons

It was a little confusing to work at first but after a while I figured everything out.

Review Source: Capterra

Response: SocialPilot, SocialPilot

November 2018

Hi Logan, Awesome to know SocialPilot helped you increase your viewers. Thanks for your feedback. We have updated our first steps to use SocialPilot into a guiding tour. Hope that helps a user to guide themselves at initial times of using SocialPilot. Thanks for your valuable feedback. Best, Jimit

anthony from Next Gen Technology

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Great product

Organize and plan the week Manage multiple accounts

Pros

Well priced
Easy to use
The grouping feature

Cons

Can't drag and drop images
Gifs attached not always well displayed

Review Source: Capterra

Dragan from Your Health Tube

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

The Best Social Media Management Tool

Pros

User interface is very easy to navigate and understand.

Cons

I don't like twitter integration. Every time i try to copy scheduled posts from other profiles i get 0 scheduled posts on my twitter account.

Review Source: Capterra

Nina from Monmouth Montessori Academy

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great app for scheduling social media posts

I love being able to schedule posts in advance. I take a block of time and come up with content rather than doing it on the fly with less focus. I'm able to use it across multiple platforms for multiple clients without logging out. There are a few UX/UI things I wish were different, but overall I'm really happy with the functionality of the app and use it frequently.

Pros

It's really convenient that I can have multiple accounts hooked up. I use social media for multiple clients and personal projects, so it's very convenient to do it all from one spot. I also really like the calendar feature; it makes it really clear to be able to visualize it that way.

Cons

Finding posts that have just gone out or are scheduled is a little unintuitive. I know it's in there, but sometimes I can only find it on the calendar app. I think making a new post and viewing pending or recently posted posts are the most common uses and should be easiest to find without searching.

**Also, the Instagram feature is fine in theory (to have a notification pop up at the scheduled time with the post content, then to manually paste it into the post), but if I accidentally dismiss the pop up notification, I can't find the post anywhere. I understand if Instagram doesn't allow automated posting like FB does, but it's frustrating that I can't find an easy way to post on Facebook if I miss the notification on my lock screen.

Review Source: Capterra

Berndette from Cognitive Performance

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Missed Postings

okay. see above

Pros

layout, collaboration ability​, intuitive ease of use

Cons

did not post two of my critical post. We could not determine why. Switched platforms and will not use SP due to dependability​.

Review Source: Capterra

Nicci from artNSV

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

Pretty good

I found it very useful but overall cumbersome to use.

Pros

I like that SocialPilot allows me to organize posts ahead of time. I prefer the calendar view for organizing posts.

Cons

The social pilot app seems to have a high failure rate-by this I mean that the app does not always send me a reminder for my post. In addition when I miss posting at the designated time and resend myself the post (post now) there can be a lag time to actually receive the reminder. As an artist and IG user I am a highly visual person and wish that SocialPilot had the photo of each scheduled post integrated into the calendar view (without having to click on that post). This sort of view would give me a much better idea of what my feed looks like.

Review Source: Capterra

Inge from Inge Dowden Coaching

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

A great platform for small business owners

The biggest benefit of SocialPilot is saving time and money on Social Media by being able to schedule lots of posts at once, and reschedule very easily.

Pros

As a business coach, I'm always trying to find ways to help my clients save time and automate their business. SocialPilot is perfect for that, as it's easy to use and you can schedule lots of social media posts on various platforms with one click of the button. What I most like is the ability to add images to the scheduled posts. With Hootsuite I had to link them all individually every time I rescheduled posts, and this took up a lot of time. I always recommend SocialPilot to my clients (and of course I use it myself).

Cons

Like anything it does take a little while to get the hang of the exact way to post things (especially the date format) and it can take a while to get an answer from the helpdesk when you do have a problem, but they always get there in the end.

Review Source: Capterra

stefan from yourbeef

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

usable tool

quickly understandable and usable tool. you can easily post and plan posts on different channels life facebook, instagram, pinterest and others and keep easily control with the very smart calender that displays all posts. for tracking the posts you'll need the more expensive version.

Pros

easy to use, handsome smart software....

Cons

no specials in low budget version. Have to pay - for very small businesses maybe too much.

Review Source: Capterra

William from Wveen.com

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy and nice support

Super easy program. You don't need to write 1 be 1 on social media channels. 1 push and your message is send to all you social media chainels

Pros

Easly run all your socialmedia channels. 1 push and your social media channels are uptodate.
Also easy is the timeline to plan your social media channels.

Cons

You need to pay and i don't see the abbility to upload to youtube. No youtube channel avaible

Review Source: Capterra

Displaying 1 - 20 of 255 reviews