SocialPilot
SocialPilot
About SocialPilot
SocialPilot Pricing
Professional: $35 /month Studio: $75/month Agency: $150/month
Starting price:
$35.00 per month
Free trial:
Available
Free version:
Not Available

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Showing 1 - 5 of 352 reviews
Dan
Company size: 2 - 10 employees
Time used: Free Trial
Review Source: Capterra
May 2021
Content Curation Without Limitation
Cindy
Verified reviewer
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2019
SocialPilot Review
SocialPilot is amazing! What is really brilliant about this software is that it can generate fresh content for me to post to my social media pages, as if I was the one that came up with it! The curated content that SocialPilot software provides even includes blogs, which are already written up by various different authors on the subject of my choosing, so I can use those blogs as a form of advertising for my business products and services. I usually line up and schedule my content to my social feeds for when I know that I will either be stuck in a meeting or for the hours in which I know I will be asleep. So the fact that SocialPilot makes postings for me on my behalf even when I am too busy to do so, counts very much in their favor! I love how SocialPilot does most of the work for me!
Pros
What I like most about SocialPilot software is that it saves me time! I have connected my Facebook, Twitter and LinkedIn social media accounts to SocialPilot and I manage my accounts directly from the dashboard! This software is smart and easy to use. It is designed in such a fantastic way that anybody can learn to use it. It is so easy to schedule posts to my various social media platforms ahead of time I just love the efficiency of SocialPilot!
Cons
What I like least about SocialPilot software is that it does have such an immense amount of control and visibility into my social media accounts. This software frees up my time immensely, even providing me with analytics for each one of my social media accounts which is great. I can even add a team member who can create content for me to my accounts which I don't really like. I simply don't trust anyone else enough to let them do postings to my social media accounts and make it seem like I was the one that posted it. I do need to approve all those posts first which does eliminate the worry to some degree, but I dread the day that a disgruntled employee or an ex could still slip through the cracks and post to my social pages. Nevertheless, I love it and I highly recommend SocialPilot!
Response from SocialPilot
Dear Cindy, thanks for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot smart and easy to use software; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again
Replied May 2020
Brian
Verified reviewer
Company size: 2-10 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
October 2019
Can't go wrong with this Great Bang for your Buck!
I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!
Pros
In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.
Cons
The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.
Reasons for choosing SocialPilot
Price for the number of accounts.
Reasons for switching to SocialPilot
I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great!
Response from SocialPilot
Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.
Replied May 2020
Mayank
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
December 2022
Excellent tool for streamlining the social media management process.
The overall experience with SocialPilot is very satisfying. I have been using SocialPilot since the first month of Blogging and still use it from time to time. It is one of the best social media management and scheduling tools, especially for beginners and starters with an affordable pricing structure.
Pros
One of the best things about SocialPilot is it is user-friendly and can be operated by a beginner who hasn't used any social media management tool before. The reporting presentation, calendar view, and management structure is way too easy to access and use.
Cons
One of the frustrating things about SocialPilot is its mobile app. Also, they have minimal functionality with Instagram as it doesn't offer reel scheduling.
Sarah
Company size: 1 employee
Industry: Individual & Family Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
March 2019
Social Pilot Crashes and Burns
At first I loved it, then I saw that it just didn't do what I needed it to do or expected it to do. Even as a paying client, there were constant problems with the app crashing while in the middle of trying to compose visual posts.
Pros
I loved the apps connection to Unsplash photos to help with visual posts and I liked that I could schedule posts.
Cons
The app contstantly crashed or would not bring up photos. There was no way to go back to edit a visual post, you have to start completely from scratch. Many times, my scheduled posts wouldn't post. If editing a verbal post after you schedule it to go on multiple accounts, you had to make the edit for each of the accounts. A lot of time was spent editing one post for 3 different accounts. The visual posts also weren't compatible with instagram as far as size goes. So, I had to cut out much of many of the pictures because they were too big for instagram
Response from SocialPilot
Dear Sarah, Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better. Please feel free to reach out to support@socialpilot.co. We want the opportunity to investigate your feedback further and would love to make things right if you give us another chance. Thanks, Jimit
Replied May 2020