Supported Operating System(s):
Web browser (OS agnostic), Windows 10About TL Connects
TL Connects Marketing & Loyalty Program is a marketing and communication solution designed for businesses of all sizes. It offers targeted campaigns, autoresponder, customized branding and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options, and it features mobile apps for both Android and iOS devices.
TL Connects features campaign management, which allows marketers to create targeted campaigns based on customer spending, frequency and behaviour. Users can also consider other parameters such as store location and keywords.
TL Connects also offers ROI tracking, where users can track campaign performance metrics, such as number of opt-ins, customers, offer...
14 Reviews of TL Connects
Average User Ratings
Overall
4.5 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2017
Mark from Best Practice Partners
Verified Reviewer
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
If I owned 20 locations, I'd have a kiosk in every one
Pros
Ease of use; great communications tool to create meaningful dialogue between merchant and customer. Merchants who use all the features will be amazed at what this platform can do for them. The ability to recapture lapsed customers is reason enough to buy in.
Cons
Wish there were more of these around town. What merchants don't realize is how much demand there is from customers for an easy to use, non-invasive texting tool. Also, merchants misunderstand the concept of loyalty, thinking they need to GIVE AWAY product when actually they are GETTING more sales due to the enhanced relationship.
March 2018
Cindy from The Cee Bee Food Store
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
This software is very user friendly. No complaints here
Pros
An economical way to reach out to the customer and simlpe enough that it is not intimidating to less computer savvy customers. This software seems to be very flexible and can be designed to meet the needs of different establishments.
Cons
I can not think of anything that I am unhappy or dissatisfied about. I have not come across anything that I would say I wish this software could do .....
March 2018
Erica from Kernels Gourmet Popcorn
Company Size: 1 employee
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
March 2018
Easy start-up, frequent trouble with ipad
Able to move product better and market
Pros
Able to move product with offers. The offers are easy to put together and easy to send out. Great marketing tool.
Cons
A little expensive, hard to be consistent with sending out text. Not many cons with the software, very user friendly and straight forward.
October 2017
Leslie from Rafferty's Inc.
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
TL Connects helps us easily connect with our guest! This company is great to work with!
We can track our guest activity daily if we wish too. We can see activity from checkins to redemptions and offers. Everything is easy to use and seamless.
Pros
Easy communication with guest and the company. Customers have simple steps to sign up for great offers and communication with us. TL Connects makes it simple to contact them and fast response to answers if we need them!
March 2018
Sandra from Gas Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Easy to use and customers love it
repeat customers. New customers. and loyal customers.
Pros
you don't have to keep track of anything, it does it for you. I like that it also don't text you all the time.
Cons
sometimes the connection goes down. but other than that it is a good product. I have suggested it to other companies too.
