Upgrow

RATING:

3.7

(3)
Overview

About Upgrow

UpGrow is a social media analytics platform that helps users drive Instagram growth without the use of bots, fake followers, or passwords. With its patented AI algorithms, the platform allows users to target relevant audiences and engage with them in a meaningful way, resulting in increased followers, likes, and engagement. UpGrow caters to creators in the fashion, fitness, food, travel, beauty, art, music, sports, and many other niche and industries.

Upgrow Pricing

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

UpGrow – Instagram Growth Service
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Upgrow Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Upgrow

3 Reviews

Jack

Computer & Network Security, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Got the annual plan and never looked back! 10/10

I truly recommend Upgrow to anyone who wants to boost their business or online presence in an organic way. And (most importantly) attract followers who actually are interested in what you share! The Upgrow team definitely delivers on Instagram growth! As soon as I signed up, my dedicated campaign manager-[sensitive content hidden]-arranged a phone call to kick things off. The first piece of advice he gave was to start posting more stories. That same evening, I posted my first story and also posted the same video to my Reels. Within a few weeks that Reel gained over 2k plays! Over 3 months, my account grew from 21 followers to 1500+ followers. They're real people that are interested in my content; not bots.

PROS

The most positive aspect of Upgrow is their customer service. They always reply immediately and always are very very helpful. This level of communication is priceless. Also I want to mention that my IG account is thriving and I haven't had any issues whatsoever. I need to mention this because in the past I've hired people to do this kind of work - but even then it would sometimes result in my account getting blocked. Because of over-activity basically. Or fake followers. Upgrow has worked it out very nicely. It's clear they know what they're doing. I'm happy I stumbled upon them this year!"

CONS

1) Had some trouble getting started cause of a glitch in their system right after I changed my IG handle. To their credit, they didn't charge me for the first month 2) Sometimes I feel like their analytics are almost too advanced for what I need. It's a bit of an overkill for someone who's not a major social media guru. I mean, it's cool to see all that detailed data, but it can be a bit much.

Anton

Media Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

My experience using Upgrow

PROS

We're a digital marketing agency that manages over 100+ client accounts and we're in need of software to help with growth on our pages. After trailing all products out there, Upgrow performed the best overall and has a superior program for agencies. Strong niche-based growth on all our client accounts for the past 6+ months and easy to track everything from one dashboard.

CONS

Compared to other options, Upgrow is highly priced but well worth it. I wish they offered more discounted pricing for large volume customers.

Bart

Furniture, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed April 2024

great people; AI not working for us

PROS

the idea sounds great a lot of useful add ons customer service people are supportive and do what they can

CONS

the result was just not there; support to get to the objective was not in place.

Vendor Response

Hi Bert, I'm sorry to hear that the results haven't matched up with your expectations, despite our team's best efforts. It's important to us that we address your concerns and work towards a better experience for you. We strive to ensure that our AI tools and customer support work in tandem to meet your goals, and it sounds like we've missed the mark this time. It could be helpful to review your account settings and the specific objectives you're aiming for, as there may be adjustments we can make to better align with your needs. Since we couldn't find a valid account with the info provided, could you please reach out to us directly? This will allow us to look into your situation more closely and provide personalized support to get things on track. Your satisfaction is crucial to us, and we're eager to make things right. Thanks for your patience and for giving us the opportunity to improve your experience. Warm regards, Jessica from UpGrow

Replied April 2024