WebDAM software


WebDAM is a cloud-based digital asset management (DAM) solution that helps businesses streamline workflows by consolidating visual content on a central platform.

WebDAM enables users to organize, share and track content, thus helping them manage the content's potential. The solution’s open API allows users to move files to and from their DAM system. The solution provides access to digital assets via integration with Adobe Creative Cloud, Shutterstock, Dropbox, Hootsuite, WordPress and more.

Users can manage and share files, consolidate media libraries and manage productivity using third-party databases and marketing platforms. Users can also monetize assets with the integrated e-commerce capabilities.

WebDAM provides industry standard security features to protect all assets. It is available in over eleven languages and offers mobile access from multiple devices.

WebDAM offers support through an online knowledge base.

Supported Operating System(s):
Web browser (OS agnostic)

75 Reviews of WebDAM

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  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    WebDAM provides one source for clients and agency archives and assets

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    One source of truth for assets. Ease of search for assets. Teammates can be trained quickly. One of our clients has 1000s of users with limited access to assets and templates with very minimal issues.

    Pros

    Easy to learn to use. Anyone who uses it learns its much easier than searching multiple locations to find what you need. Integration with stock sites is seamless.

    Cons

    There are challenges with using more than one portal. Reporting is minimal and involves support and extra cost if needed. Support is mixed - depends on who you get. Things that should be simple sometimes are challenging, like working with links or getting problems fixed. In some cases the platform is too complex, especially for new users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Whitney from Zillow Group

    Specialty: Software / IT

    Number of employees: 1,001-5,000 employees

    April 2018

    Good for simple use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I use WebDam to search our internal database of assets (logos, approved images etc.). For this simple use, WebDam is great. You can search by keyword or by organized folders. As someone who is simply searching (not the administrator) it's really easy and clear.

    Cons

    As a user, I don't have much use for WebDam outside of searching for assets. As I am not the administer, I don't have any complaints!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    March 2018

    The pricey enterprise solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    WebDAM makes it really easy to find your assets. Their biggest strength is numbers: they've got so many clients they probably have one like you, and they perform the initial migration, so if you have a ton of content that's poorly organized, they will work with you to figure out just the right metadata and folder structure, then magically put everything where you can find it.

    Cons

    The power comes with a huge pricetag, and they're not able to work with you if you have a lower budget - even if you're a nonprofit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Denise from Talking Rain Beverage Co.

    January 2018

    Great tool to get assets to our internal and external customers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organized and easily distributed assets.

    Pros

    Ease of use to organize and manage assets. Like the admin tools are reports and metrics that can be produced.

    Cons

    The occasional lag time. There is not a lot from an administrator's stand point that has been difficult.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andrea from Sun-Maid Growers of California

    January 2018

    It has been a learning experience. The system is not as user friendly as I expected.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It can be adapted to all types of users. Whether you are sending a single file or many it can be accomplished.

    Cons

    When you set up a user you must know what all they will need, sometimes when setting up you don't realize you have so many steps to adapt to one user, then you end up going back to see why they can not see or use a particular item. This is very time consuming. Perhaps if we were asked questions when setting up we could do it right at the beginning.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jason from IHS

    January 2018

    I love WebDAM and so do all of my users

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    brings all of our assets together under one system and allow access to all users across the company

    Pros

    Sharing directly from the system is amazing, along with folder permissions this makes the system extremely powerful

    Cons

    sometimes the functionality does not always work reporting and uploading tends to go in and out and when a new version is added to the system any previous sharing links contain the old asset

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Aaron from social media

    January 2018

    I utilize WebDam to manage the organization of my company's image collection for multiple teams.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I greatly appreciate the ability to maintain group permissions, as it allows me to ensure that proper controls are in place to prevent improper use of imagery.

    Cons

    There are occasions in which the connection between Shutterstock and WebDam takes more time than I would like. There is often a delay between the purchasing of the image and the appearance of the image in WebDam

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dennis from The University of Texas at Dallas

    December 2017

    Webdam is an image and asset repository online.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great image asset manager that allows teams to share assets and control access to those assets company-wide.

    Pros

    It let's you share assets with a team or company. I was the admin (in my previous position) for a Webdam install for about 300 users at a university. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.

    Cons

    The permissions were tricky to setup and sometimes had to be setup numerous times to actually work. The search was also a bit tricky to get good results.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Travis from Young Living

    Number of employees: 1,001-5,000 employees

    May 2017

    Learning and loving this DAM software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our teams save time, energy, and frustration on a daily basis.

    Pros

    We love WebDAM's ability to organize and display our marketing team's assets. They are searchable and there are so many flexible options for downloading, sharing, and collaborating. WebDAM is more flexible to our needs than I ever expected it would be.

    Cons

    There is a lot to learn to make this software work for your needs, but anyone who has served as an admin for this should expect that. The Brand Portal is awesome but more difficult to implement. I wish there was a bit more support around that.

    Review Source: Capterra
  • Alex from Brother International Corporation

    Number of employees: 1,001-5,000 employees

    April 2017

    Much Potential but a Little Ways To Go

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am a big fan of the User Interface and the familiarity of the platform since it is much like shutterstock in terms of dashboard. However certain features have been wonky and other features that feel like should be their out of the box may lack at times. Given time though I know the company will improve the platform dramatically.

    Pros

    Clean modern and present day looking interface. Very similar to stock websites creating a familiar environment in which to browse. Company works with many other large companies leading to new integration and features often.

    Cons

    The process to import large quantity of data and tagging them is a Herculean effort. Search has been a little weird as well.

    Review Source: Capterra
  • Haley from NOV

    Number of employees: 10,000+ employees

    April 2017

    Great Experience, Start to Finish

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We evaluated many DAM solutions and are so glad we chose WebDAM. They're incredibly responsive and down to earth people, which makes it so much easier to partner with them. The software is pretty user-friendly, and they're always adding new features. Even after we were all set up and on our way, they continued to check in and are always available to us. It wasn't a "take your money and run" scenario like you see all too often.

    Review Source: Capterra

    Response: Webdam, WebDAM Solutions

    April 2017

    Appreciate the review Haley! The feeling¿s mutual. We¿re happy to be partners with you!

  • Jade from Edwards Lifesciences

    Number of employees: 10,000+ employees

    April 2017

    Webdam Life

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Webdam was chosen to be our DAM system because of the ease of use and affordable pricing. The task of migration was a bit tricky. We hired an outside company to transfer assets from MediaBin to Webdam. Transferring metadata and some of file types were a bit challenging. We just about have all of those issues solved. We rolled out our training of Webdam to employees and vendors. The system has been well received and folks are using it and love how smooth it is. Uploading assets is a breeze, drag and drop...voila! Very easy to add metadata and organize the folder structure. Overall, Webdam is an amazing DAM system!!

    Pros

    Ease of use. It works well. Company is open to suggestions for improvement.

    Cons

    Lack of folder functionality...not being able to email, download, upload or have folders populate a search.

    Review Source: Capterra

    Response: Webdam, WebDAM Solutions

    April 2017

    Glad to hear your team was able to easily adopt Webdam! Increased folder functionality is a feature that¿s high on our radar. In the meantime, while lightboxes aren¿t the same as folders, they are great for batch actions like emailing, downloading, etc.

  • Jenn from GuideWell Connect

    Number of employees: 5,001-10,000 employees

    April 2017

    Highly versatile interface and GREAT product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have pushed BrandConnect "to the limit" a few times, and have experienced nothing but positive customer service and a "what can we do to make this happen?" attitude from the WebDAM team. They continue to evolve the interface so that it is becoming a fully-customizable portal, which is adaptable for different client needs. Dynamic Templates are the perfect way to allow users to customize marketing collateral, while still maintaining the approved messaging and Brand attributes we need, as well as Legal and regulatory requirements. Users have easy, organized access to all approved materials, and can customize and download from anywhere at any time - on their schedules! This has been a game-changer for us as a marketing tool and I look forward to leveraging all the enhancements they have on this year's roadmap. I gave it 4 instead of 5 stars for features only because these have not yet been released but the fact that they are working on the updates and that this product will soon surpass all our expectations is AWESOME!

    Pros

    Versatility, all the main features we need

    Cons

    It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.

    Review Source: Capterra

    Response: Webdam, WebDAM Solutions

    April 2017

    Thanks for your detailed review Jenn. Great to hear we¿ve been a game-changer for your team! We definitely have some awesome features and products launching this year, we hope they exceed your expectations.

  • Kristin from Montana Office of Tourism and Business Development

    Number of employees: 11-50 employees

    April 2017

    Making the most of Webdam

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been working with Webdam for the past 6 months and have received great customer service from Chris Marshall. In those 6 months, our organization activated our Brand Connect site and Chris was very helpful in making that happen. The ease of editing at the parent folder level is great. The only issue that I've experienced has been when I submit tickets that are never answered.

    Pros

    Brand Connect, Ease of editing

    Cons

    Search function - seems very old school

    Review Source: Capterra

    Response: Webdam, WebDAM Solutions

    April 2017

    Thanks for recognizing our CSM, Chris! Glad you¿re enjoying working with him as well as Brand Connect. Apologies for the unanswered tickets, we try to get to all tickets in a timely manner. If this happens in the future, please don¿t hesitate to escalate your issue to your CSM so we can get it resolved quickly. Additionally our help site, www.damsuccess.com, may be useful also.

  • Brigitte from Just Born

    Number of employees: 201-500 employees

    April 2017

    Easy place-it, easy find-it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    WebDam is very friendly user. We have a multitude of users from various groups with different needs and capabilities. WebDam allows us to put security in place so we do not share our intellectual properties with just everyone.

    Pros

    Drag and drop to upload assets

    Cons

    The light box is cumbersome. The assets needs to stay in there until they are downloaded from the people we share with but WebDam wont alert us when the files are actually downloaded by the end user.

    Review Source: Capterra

    Response: Webdam, WebDAM Solutions

    April 2017

    Thanks Brigitte! Glad to see Webdam is helping you keep your content secure. Regarding your feedback on lightboxes, have you tried watching those particular assets or checking the download reports? If neither accommodate to your workflows, contact your CSM for additional help.

  • Gord from Leo Burnett

    Number of employees: 51-200 employees

    August 2016

    WebDam - Leo Burnett

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    From the set up to the support after the installation the process has been made very easy by the WebDam team - Christi and Scott. The site was put up in record time which was a big help converting over from the previous system.

    Pros

    ease of use. very intuitive

    Cons

    some items are a little counter intuitive - i.e. checkmark instead of an x on the lightbox.
    each bar is fixed

    Review Source: Capterra
  • Joe from CustomInk.com

    September 2013

    DAM for CustomInk Artists

    Ease-of-use
    Quality
    Support

    WebDAM is helping the artists here at CustomInk grow our process significantly by removing cumbersome, cobbled-together software solutions that we've relied on for far too long. We are finally able to quickly and easily access nearly a decade's worth of archived assets. It makes it even easier for our artists to WOW our customers, which is a huge win for CustomInk.

    Review Source: Capterra
  • Maribel from American Media Inc.

    September 2013

    Review of Web DAM Service

    Ease-of-use
    Quality
    Support

    My name is Maribel Dato and I work with American Media, Inc. We recently signed up with Web DAM to create a full e-commerce website solution to our syndication and licensing needs, so in other words, this site helps other clients that are typically business media to license or purchase rights to our content through the site that Web DAM solutions has created for us. Overall the experience has been very good. We had the website up and running within 7 weeks which is what we expected as a development time. Our customer success rep has done a stellar job in assisting us with setting the account properly. One of the pros to having our website developed by the web DAM team is that we not only got the training from our account success manager but we also got videos and other interactive tools to learn the site systems. The only issues I've experienced are that when specific functionality questions or issues have come up, I don't always get an answer within the same day and sometimes I need to wait for the next upgrade of the Web DAM system or rollover in order for it to be fixed, which is not as practical as we'd wish when it comes to doing business with our own clients with the website. I hope to see many improvements from your services and in general we are very satisfied as customers with our new DAM site.

    Review Source: Capterra
  • Emilia from UCEAP

    September 2013

    Great for streamlining processes and growing digital archives

    Ease-of-use
    Quality
    Support

    More than just a technology or product, WebDAM and it's various support resources really helped us think through our internal digital asset management uses and operating procedures. We've been able to streamline and better structure internal tasks while setting up a manageable and sustainable process. As a large and dynamic organization, it's been a great way to centralize our photos and better serve our colleagues, partners and customers - who all have various needs for sharing and using digital content. We really want to be able to take advantage of WebDAM's full range of features and expand our digital archives - we know we've only just scratched the surface.

    Review Source: Capterra
  • Roy from Lawrence Berkeley National Laboratory

    September 2013

    WebDam usage for the past 3 years

    Ease-of-use
    Quality
    Support

    WebDam has been a godsend for Lawrence Berkeley Nat'l Lab, assisting us into getting our Science images distributed worldwide. Classic example is aI get an e-mail from WIRED magazine Editorial offices in London, when they discovered my photo of the anti-neutrino detector at Daya Bay, China on WebDam and expressed a desire to run the photo as a 2 page spread in their next issue. Well after the issue came out, we then proceeded to get requests worldwide for that photo which eventually ran in over 50 publications worldwide. Overall, WerbDam has run very efficiently for us. Whenever there is a glitch or an issue that may arise, the WebDam team is fast to respond and the problem is resolved quickly. I use Lightboxes all the time to send collections to various clients and have had nothing but praise from users of WebDam. There are many here at the Lab who feel that the money spent on the WebDam product was one of the best investments the Lab has ever made. Couldn't be more pleased with the product.

    Review Source: Capterra
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