WebDAM Software


 

WebDAM is a cloud-based digital asset management (DAM) solution that helps businesses streamline workflows by consolidating visual content on a central platform.

WebDAM enables users to organize, share and track the content, thus helping them manage the content's potential.The solution’s open API allows users to move files to and from their DAM system. The solution provides access to digital assets via integration with Adobe Creative Cloud, Shutterstock, Dropbox, Hootsuite, WordPress and more.

Users can manage and share files, consolidate the media library and manage productivity using third-party databases and marketing platforms. Users can also monetize assets with the integrated e-commerce capabilities.

WebDAM provides industry standard security features to protect all assets. It is available in over 11 languages and offers mobile access from multiple devices to help users scale their business across the globe.

WebDAM offers support through an online knowledge base.

 

WebDAM - Asset management
 
  • WebDAM - Asset management
    Asset management
  • WebDAM - Images
    Images
  • WebDAM - Gallery
    Gallery
  • WebDAM - Security
    Security
  • WebDAM - Operation Flow Chart
    Operation Flow Chart
Supported Operating System(s):
Web browser (OS agnostic)

72 Reviews of WebDAM

Showing 1-20 of 72

 

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Denise from Talking Rain Beverage Co.

January 2018

January 2018

Great tool to get assets to our internal and external customers.

Ease-of-use

Functionality

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Organized and easily distributed assets.

Pros

Ease of use to organize and manage assets. Like the admin tools are reports and metrics that can be produced.

Cons

The occasional lag time. There is not a lot from an administrator's stand point that has been difficult.

Review Source: Capterra
 

Andrea from Sun-Maid Growers of California

January 2018

January 2018

It has been a learning experience. The system is not as user friendly as I expected.

Ease-of-use

Functionality

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Pros

It can be adapted to all types of users. Whether you are sending a single file or many it can be accomplished.

Cons

When you set up a user you must know what all they will need, sometimes when setting up you don't realize you have so many steps to adapt to one user, then you end up going back to see why they can not see or use a particular item. This is very time consuming. Perhaps if we were asked questions when setting up we could do it right at the beginning.

Review Source: Capterra
 

Jason from IHS

January 2018

January 2018

I love WebDAM and so do all of my users

Ease-of-use

Functionality

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brings all of our assets together under one system and allow access to all users across the company

Pros

Sharing directly from the system is amazing, along with folder permissions this makes the system extremely powerful

Cons

sometimes the functionality does not always work reporting and uploading tends to go in and out and when a new version is added to the system any previous sharing links contain the old asset

Review Source: Capterra
 

Aaron from social media

January 2018

January 2018

I utilize WebDam to manage the organization of my company's image collection for multiple teams.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I greatly appreciate the ability to maintain group permissions, as it allows me to ensure that proper controls are in place to prevent improper use of imagery.

Cons

There are occasions in which the connection between Shutterstock and WebDam takes more time than I would like. There is often a delay between the purchasing of the image and the appearance of the image in WebDam

Review Source: Capterra
 

Dennis from The University of Texas at Dallas

December 2017

December 2017

Webdam is an image and asset repository online.

Ease-of-use

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Great image asset manager that allows teams to share assets and control access to those assets company-wide.

Pros

It let's you share assets with a team or company. I was the admin (in my previous position) for a Webdam install for about 300 users at a university. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.

Cons

The permissions were tricky to setup and sometimes had to be setup numerous times to actually work. The search was also a bit tricky to get good results.

Review Source: Capterra
 

Travis from Young Living
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Learning and loving this DAM software

Ease-of-use

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Our teams save time, energy, and frustration on a daily basis.

Pros

We love WebDAM's ability to organize and display our marketing team's assets. They are searchable and there are so many flexible options for downloading, sharing, and collaborating. WebDAM is more flexible to our needs than I ever expected it would be.

Cons

There is a lot to learn to make this software work for your needs, but anyone who has served as an admin for this should expect that. The Brand Portal is awesome but more difficult to implement. I wish there was a bit more support around that.

Review Source: Capterra
 

Alex from Brother International Corporation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Much Potential but a Little Ways To Go

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Functionality

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I am a big fan of the User Interface and the familiarity of the platform since it is much like shutterstock in terms of dashboard. However certain features have been wonky and other features that feel like should be their out of the box may lack at times. Given time though I know the company will improve the platform dramatically.

Pros

Clean modern and present day looking interface. Very similar to stock websites creating a familiar environment in which to browse. Company works with many other large companies leading to new integration and features often.

Cons

The process to import large quantity of data and tagging them is a Herculean effort. Search has been a little weird as well.

Review Source: Capterra
 

Haley from NOV
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Great Experience, Start to Finish

Ease-of-use

Functionality

Product Quality

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Value for Money

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We evaluated many DAM solutions and are so glad we chose WebDAM. They're incredibly responsive and down to earth people, which makes it so much easier to partner with them. The software is pretty user-friendly, and they're always adding new features. Even after we were all set up and on our way, they continued to check in and are always available to us. It wasn't a "take your money and run" scenario like you see all too often.

Review Source: Capterra

  Response: Webdam, WebDAM Solutions

Date: April 2017

April 2017

 

Appreciate the review Haley! The feeling¿s mutual. We¿re happy to be partners with you!

 

Jade from Edwards Lifesciences
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Webdam Life

Ease-of-use

Functionality

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Value for Money

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Webdam was chosen to be our DAM system because of the ease of use and affordable pricing. The task of migration was a bit tricky. We hired an outside company to transfer assets from MediaBin to Webdam. Transferring metadata and some of file types were a bit challenging. We just about have all of those issues solved. We rolled out our training of Webdam to employees and vendors. The system has been well received and folks are using it and love how smooth it is. Uploading assets is a breeze, drag and drop...voila! Very easy to add metadata and organize the folder structure. Overall, Webdam is an amazing DAM system!!

Pros

Ease of use. It works well. Company is open to suggestions for improvement.

Cons

Lack of folder functionality...not being able to email, download, upload or have folders populate a search.

Advice to Others

Keep evolving it. It is a great product.

Review Source: Capterra

  Response: Webdam, WebDAM Solutions

Date: April 2017

April 2017

 

Glad to hear your team was able to easily adopt Webdam!

Increased folder functionality is a feature that¿s high on our radar. In the meantime, while lightboxes aren¿t the same as folders, they are great for batch actions like emailing, downloading, etc.

 

Jenn from GuideWell Connect
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Highly versatile interface and GREAT product!

Ease-of-use

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Ease-of-use
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We have pushed BrandConnect "to the limit" a few times, and have experienced nothing but positive customer service and a "what can we do to make this happen?" attitude from the WebDAM team. They continue to evolve the interface so that it is becoming a fully-customizable portal, which is adaptable for different client needs. Dynamic Templates are the perfect way to allow users to customize marketing collateral, while still maintaining the approved messaging and Brand attributes we need, as well as Legal and regulatory requirements. Users have easy, organized access to all approved materials, and can customize and download from anywhere at any time - on their schedules! This has been a game-changer for us as a marketing tool and I look forward to leveraging all the enhancements they have on this year's roadmap. I gave it 4 instead of 5 stars for features only because these have not yet been released but the fact that they are working on the updates and that this product will soon surpass all our expectations is AWESOME!

Pros

Versatility, all the main features we need

Cons

It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.

Review Source: Capterra

  Response: Webdam, WebDAM Solutions

Date: April 2017

April 2017

 

Thanks for your detailed review Jenn. Great to hear we¿ve been a game-changer for your team! We definitely have some awesome features and products launching this year, we hope they exceed your expectations.

 

Kristin from Montana Office of Tourism and Business Development
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Making the most of Webdam

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I've been working with Webdam for the past 6 months and have received great customer service from Chris Marshall. In those 6 months, our organization activated our Brand Connect site and Chris was very helpful in making that happen. The ease of editing at the parent folder level is great. The only issue that I've experienced has been when I submit tickets that are never answered.

Pros

Brand Connect, Ease of editing

Cons

Search function - seems very old school

Review Source: Capterra

  Response: Webdam, WebDAM Solutions

Date: April 2017

April 2017

 

Thanks for recognizing our CSM, Chris! Glad you¿re enjoying working with him as well as Brand Connect.

Apologies for the unanswered tickets, we try to get to all tickets in a timely manner. If this happens in the future, please don¿t hesitate to escalate your issue to your CSM so we can get it resolved quickly. Additionally our help site, www.damsuccess.com, may be useful also.

 

Brigitte from Just Born
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Easy place-it, easy find-it.

Ease-of-use

Functionality

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WebDam is very friendly user. We have a multitude of users from various groups with different needs and capabilities. WebDam allows us to put security in place so we do not share our intellectual properties with just everyone.

Pros

Drag and drop to upload assets

Cons

The light box is cumbersome. The assets needs to stay in there until they are downloaded from the people we share with but WebDam wont alert us when the files are actually downloaded by the end user.

Review Source: Capterra

  Response: Webdam, WebDAM Solutions

Date: April 2017

April 2017

 

Thanks Brigitte! Glad to see Webdam is helping you keep your content secure.

Regarding your feedback on lightboxes, have you tried watching those particular assets or checking the download reports? If neither accommodate to your workflows, contact your CSM for additional help.

 

Gord from Leo Burnett
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

WebDam - Leo Burnett

Ease-of-use

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From the set up to the support after the installation the process has been made very easy by the WebDam team - Christi and Scott.
The site was put up in record time which was a big help converting over from the previous system.

Pros

ease of use. very intuitive

Cons

some items are a little counter intuitive - i.e. checkmark instead of an x on the lightbox.
each bar is fixed

Advice to Others

overall - very happy

Review Source: Capterra
 

Joe from CustomInk.com

September 2013

September 2013

DAM for CustomInk Artists

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Support

WebDAM is helping the artists here at CustomInk grow our process significantly by removing cumbersome, cobbled-together software solutions that we've relied on for far too long. We are finally able to quickly and easily access nearly a decade's worth of archived assets. It makes it even easier for our artists to WOW our customers, which is a huge win for CustomInk.

Review Source: Capterra
 

Maribel from American Media Inc.

September 2013

September 2013

Review of Web DAM Service

Ease-of-use

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My name is Maribel Dato and I work with American Media, Inc.
We recently signed up with Web DAM to create a full e-commerce website solution to our syndication and licensing needs, so in other words, this site helps other clients that are typically business media to license or purchase rights to our content through the site that Web DAM solutions has created for us.

Overall the experience has been very good. We had the website up and running within 7 weeks which is what we expected as a development time. Our customer success rep has done a stellar job in assisting us with setting the account properly. One of the pros to having our website developed by the web DAM team is that we not only got the training from our account success manager but we also got videos and other interactive tools to learn the site systems.

The only issues I've experienced are that when specific functionality questions or issues have come up, I don't always get an answer within the same day and sometimes I need to wait for the next upgrade of the Web DAM system or rollover in order for it to be fixed, which is not as practical as we'd wish when it comes to doing business with our own clients with the website.

I hope to see many improvements from your services and in general we are very satisfied as customers with our new DAM site.

Review Source: Capterra
 

Emilia from UCEAP

September 2013

September 2013

Great for streamlining processes and growing digital archives

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Support

More than just a technology or product, WebDAM and it's various support resources really helped us think through our internal digital asset management uses and operating procedures. We've been able to streamline and better structure internal tasks while setting up a manageable and sustainable process. As a large and dynamic organization, it's been a great way to centralize our photos and better serve our colleagues, partners and customers - who all have various needs for sharing and using digital content. We really want to be able to take advantage of WebDAM's full range of features and expand our digital archives - we know we've only just scratched the surface.

Review Source: Capterra
 

Roy from Lawrence Berkeley National Laboratory

September 2013

September 2013

WebDam usage for the past 3 years

Ease-of-use

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WebDam has been a godsend for Lawrence Berkeley Nat'l Lab, assisting us into getting our Science images distributed worldwide. Classic example is aI get an e-mail from WIRED magazine Editorial offices in London, when they discovered my photo of the anti-neutrino detector at Daya Bay, China on WebDam and expressed a desire to run the photo as a 2 page spread in their next issue. Well after the issue came out, we then proceeded to get requests worldwide for that photo which eventually ran in over 50 publications worldwide.
Overall, WerbDam has run very efficiently for us. Whenever there is a glitch or an issue that may arise, the WebDam team is fast to respond and the problem is resolved quickly.
I use Lightboxes all the time to send collections to various clients and have had nothing but praise from users of WebDam. There are many here at the Lab who feel that the money spent on the WebDam product was one of the best investments the Lab has ever made.
Couldn't be more pleased with the product.

Review Source: Capterra
 

Alex from Rain Bird

September 2013

September 2013

Excellent DAM system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Been using WebDAM for a couple of years now and love it. Helped us consolidate our product and beauty photography and other marketing assets into a single place and saved a ton of money and time. Previously, we had multiple agencies and marketing staff across multiple global business units continually looking for photos. Agency requests were expensive and time consuming, often for the same images. Now everyone can get to the same repository for the latest product and beauty shots. No more need for multiple copies all over the organization and we can see at a glance all the latest photos. Great search engine too.

Pros:
Very cost effective and scalable. Easy to use interface on both front end and back end, powerful meta tagging and search. Like the ability to set up permissions and give discrete access to certain assets for different groups and users. Also ability to download smaller size JPGs from high res source images. Company is actively improving their system and recent changes are making it easier to use and more powerful.

Cons:
Began as an image management tool so the workflow is still geared toward images. Not using it for managing all our digital source files (i.e. InDesign source with links). We are beginning to put video files in our WebDAM system, but there's still some work to be done on video management.

Not really a pro or con, but setting up all the proper meta data is a major task if you haven't already done so. But once you do get all your tagging and taxonomy in place, the system gets even more powerful.

Review Source: Capterra
 

Neil from Lake Forest Graduate School of Management

September 2013

September 2013

Useful tool

Ease-of-use

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Ease-of-use
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We purchased webdam to store and help find the articles, design documents, assignments and presentations that comprise our curriculum. While it can do that, I wish that the ui was more intuitive. One major issue is its inability to preview Word docs. Another is the restriction on length of item name that can be displayed.

Review Source: Capterra
 

Amanda from ShurTech

September 2013

September 2013

Good experience

Ease-of-use

Product Quality

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Ease-of-use
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Support

The user interface is intuitive and it's easy to locate assets with the search system. It would be ideal to be able to edit keywords, metadata, etc. at the time of upload. Hopefully this is something we'll see in the future.

Review Source: Capterra