ChartLogic EHR vs Dicom Systems Unifier Platform

RATING:

3.9

(62)

ChartLogic EHR has 62 reviews and a rating of 3.88 / 5 stars vs Dicom Systems Unifier Platform which has 21 reviews and a rating of 4.95 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (62)
5.0 (21)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
October 16, 2023
May 8, 2023
Pros/Cons
  • Pros

  • This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
  • Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
  • Cons

  • Too much is going on on the screens at once, and your eyes have trouble adjusting.
  • Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.
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  • Pros

  • Excellent customer service. The support team is very responsive and always provides solutions to resolve the problem.
  • Product is easy to use and configure. The product runs well and has a small foot print.
  • Cons

  • The price of the products caused some sticker shock.
  • Scripting can be difficult to use if not familiar with LUA. Logging categories could be better defined, difficult to find specific logs if unfamiliar with structure.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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78 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos