5
4
3
2
1
Ease-of-use
3.1
Customer Support
2.5
Value for money
2.5
Functionality
2.7
"It has patient medication, health history and does a good job at pointing out drug interactions between providers. It has easy, secure prescribing for controlled substances."
"Customer services was excellent when setting up new physicians. The department walked me through every step of the way."
"Great way to e-prescribe and track medications."
"Routinely does not work. Support is awful, when they do help it has taken up to 4 hours to fix."
"Virtual assist are rude and unable to assist or connect you with a supervisor or manager. On hold now for 1hr and 15 mins."
"And their answers were not helpful and did not solve my problem. This is very frustrating when you are relying on their service to prescribe medications to your patients."
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