--- title: "Dr. First Software Reviews, Demo & Pricing - 2026" description: "Review of Dr. First Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [e-Prescribing Software](https://www.softwareadvice.com/medical/e-prescribing-comparison/) / Dr. First Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/alternatives/) # Dr. First Review From $799/year 1 plan Wondering if Dr. First is right for your practice? Our e-Prescribing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Dr. First 2.4 [(27)](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/reviews/) Pricing Starting at $799.00 per feature per year ### About Dr. First DrFirst, the medication management leader in the industry for over 21 years pioneered EPCS with DEA, myBenefitCheck (Real-Time Benefit Check), and artificial intelligence in the field of medication management. DrFirst is always innovating, evolving and diversifying while staying hyper focused on improving patient safety and health outcomes. DrFirst addresses care coordination gaps that lead to readmissions and ADE’s that negatively impact Star Ratings and patient outcomes. DrFirst enables care team collaboration and patient connectivity including telehealth outside the hospital walls without the need to download an app or sign into a portal. As a result, DrFirst customers have experienced an 85% improvement in clinicians to physician communication and a 70% improvement in communication with clinicians to patients/caregivers resulting in less readmissions and better patient care. Wondering if Dr. First is right for your practice? Our e-Prescribing Software selection experts can help you in 15 minutes or less. ## Dr. First User Interface ## Popular Dr. First Alternatives Main Product Dr. First 2.4 [(27)](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/reviews/) Ratings Breakdown - 2.85Ease of use - 2.32Value for money - 2.18Customer support - 2.54Functionality Pricing Starting at $799.00 per year Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Treat](https://www.softwareadvice.com/product/410573-TreatRx/) 4.4 [(73)](https://www.softwareadvice.com/product/410573-TreatRx/reviews/) Ratings Breakdown - 4.38Ease of use - 4.43Value for money - 4.27Customer support - 4.18Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price ## Dr. First Pricing and Plans Starting price: $799.00 per year Free Trial Free Version Basic $799.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dr. First Features - Popular features found in e-Prescribing Electronic Prior Authorization EPCS Compliant Medication History Prescription Renewal - More features of Dr. First Drug Reference Database EDI EMR/EHR E-Prescribing Formulary Management For Psychiatrists Healthcare Compliance Medication Alerts/Warnings Medication Management Monitoring Online Refills Patient Engagement Patient Records Management Practice Management Prescription Processing Reminders ## Dr. First User Reviews ## Dr. First customer ratings - Overall rating: 2.4/5 - Total reviews: 27 ### Rating distribution - 5 stars: 3 reviews (11%) - 4 stars: 7 reviews (26%) - 3 stars: 1 reviews (4%) - 2 stars: 3 reviews (11%) - 1 star: 13 reviews (48%) ### Secondary ratings - Ease of use: 2.9/5 - Value for money: 2.3/5 - Customer support: 2.2/5 - Functionality: 2.5/5 --- ### Best web based precription authorization software - Overall rating: 5/5 - Reviewer: Randy R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes it quite easy to write prescriptions for your patients. No more lost prescriptions by patients, no phone calls from the pharmacy trying to decipher your handwriting. Makes it quite easy do refills. Mobile app is very easy to use. Ask for a multiyear discount when subscribing. Lots of free training to use software. #### Cons The cost to port all the patient info is somewhat expensive, and does not include new patients. Other than that, it is a good product. --- ### Industry Standard - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Dr. First is intuitive and makes using e-prescribing easy. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Dr. First is easy to use for prescribing and for checking the controlled substance database. #### Cons Dr. First does what it needs to do. My next request would be to integrate checking controlled medication databases from neighboring states, which we need to do in my practice. --- ### Horrible-run away and don't use! - Overall rating: 1/5 - Reviewer: Melanie s. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing at all. They failed to deliver what we needed and fail to reimburse us for the cost of something that doesn't work #### Cons Our experience with this company has been deeply disappointing. We paid a significant amount of money for their e-prescribing services, specifically to support DEA-required features. Despite repeated requests and multiple attempts to resolve the issue, they never provided the necessary components for us to issue controlled substance prescriptions as promised. We reached out many times seeking clarification and support, but the problems were never fixed. Ultimately, we had no choice but to switch to another provider in order to meet our clinical and legal responsibilities. Even after the service was never delivered as contracted, we were informed that we could not receive a refund. This has been a costly and frustrating experience, and I cannot recommend this company to other practices seeking reliable e-prescribing support. --- ### Steer clear of Dr First if you are able - Overall rating: 1/5 - Reviewer: Alicia E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered There has been nothing good about it. The process is unnecessarily lengthy. Discouraging not better support #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There was nothing I liked about my experience with Dr First. My expectations were high-granted-but every other product I've used has been better and easier to use #### Cons Spotty customer support help available for providers going through the process to gain security to prescribe controlled substances (identity proofing)-which was very confusing and long. Not easy to use. Then with the final teams meeting, learned that their information and IP address did not match and the whole process needed to start all over again. Monumental waste of time. I had no choice about using this product as my place of business chose it. I am letting them know of this debacle as well. #### Reasons for switching to Dr. First Employer required and I am unsure why. The format we were using worked great --- ### EPCS Gold, the gift that keeps on taking. - Overall rating: 1/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Compared to other products in this space, it is the least efficient and most frustrating. If you are assessing and EMR/EHR that uses Dr. First, be sure to dig deep into the process as part of your product investigation to see the full process and know what you are getting into. The product better be excellent otherwise to justify the inefficiency of Dr. First EPSC Gold. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros In the end, the scheduled medications are sent. #### Cons The process is repetitive and inefficient. You have to select the medications to be sent by EPSC Gold/Dr. First, and then once in EPSC Gold, you have to select them again, one at a time. Then you have to enter a unique password, and then you have to enter a 6-digit passcode from Symantic VIP that changes every 30 seconds. My previous EHR used ID.me to verify identity to send scheduled meds. You selected the meds, once, clicked once to enter the password (which was held by the EHR for rapid access) and then a bar popped up on my phone, tapped it, and done/Rx's gone. Dr. First's EPCS Gold is much more tap and click intensive. It may have impressed providers coming to electronic to paper, in 2013, when is was released. But compared to the competitors now, it's antiquated. #### Reasons for choosing Dr. First Dr. First is used by our new EMR, AdvancedMD. I switched to AdvancedMD from DrChrono. AdvancedMD is superior to DrChrono with respect to their clinical record / EMR and billing module, but inexplicably, AdvancedMD uses Dr. First for the eScribing of scheduled medications. --- ### Horrible system - Overall rating: 1/5 - Reviewer: April J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered This has been the most time consuming horrible tedious process I’ve ever done. There is no phone number to call I get random emails from support early early in the morning when I’m still sleep. After two months of trying to set this up, it’s still not working! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Absolutely nothing has been positive about my experience #### Cons This system has been the worst thing I’ve ever worked with in healthcare. It’s been two months and I still don’t have my EPCS set up to prescribe controlled substances. I’ve literally given up --- ### DR FIRST review: - Overall rating: 1/5 - Reviewer: Vidhi G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Nothing ; used to be great when I joined 3years ago. #### Cons Worst customer service. No phone service: will not speak only chat. I did not know how to do the stuff I needed to fix my problem . Waited more than a week to get help with Iprescribe. Switched to MD TOOLBOX and love it. Never going back. --- ### Worthless time consuming program. - Overall rating: 1/5 - Reviewer: Georgia K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered they don't have contact numbers for a real person for a reason. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros When they were a part of our EHR it was easier but they don't respond to concerns and takes forever to fix things. #### Cons You sign in and have to go to email for verification # every time. To e-prescribe for the next patient you have to sign out, sign in again and put in another email verification number. So time consuming --- ### Dr. First is difficult and cumbersome with limited support; find any other system - Overall rating: 1/5 - Reviewer: Dave W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Painful. Almost every day is painful. Almost nothing works efficiently nor benefits our practice. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Electronic prescribing is required in our state and this system works (with difficulty) in getting a rx to the pharmacy. #### Cons The system is cumbersome and redundant. The addition of the one-time verification code is crippling and now requires an emailed verification code with every single log in. Imagine logging in to write 20-30 presriptions per day (we all do) and there is a requirement to check your email. Then once on you have two factor identification, endless boxes to check about warnings and doses and "did you know you prescribed..", etc... These systems are just additional crazy-makers that will push more and more physicians out. And to add insult to injury we are forced to pay for these systems. --- ### You need to do better. Way better! - Overall rating: 1/5 - Reviewer: Kim K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered No real time support or info about how to call and get a human to resolve your problem. I do not want live chats. I want a number associated with a human being who can resolve issues! You have room for much improvement, but seeing how mediocre is the new standard for health care you all fit right in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. It was a nightmare to get on and with issues it was a labyrinth of roadblocks to try and navigate a solution. Thanks for nothing! #### Cons Lacking in customer support . Put in a ticket. No call. Responded back with email. Four days later got an email asking what is the best time to call! How about when you get the message. #### Reasons for switching to Dr. First Pathetic customer service. Issue is still not resolved. --- Showing 1 - 10 of 27 Reviews [See All Reviews](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/reviews/) ## Dr. First Popular Comparisons [RXNT vs Dr. First](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/vs/rxnt-emr/)[Tebra vs Dr. First](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/vs/kareo/)[DocVilla vs Dr. First](https://www.softwareadvice.com/medical/docvilla-profile/vs/drfirst-rcopia-mu-medical/)[Treat vs Dr. First](https://www.softwareadvice.com/compare/1683-drfirst-rcopia-mu-medical/vs/410573-TreatRx/)[athenaOne vs Dr. First](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/drfirst-rcopia-mu-medical/) [Compare All Alternatives](https://www.softwareadvice.com/medical/drfirst-rcopia-mu-medical-profile/alternatives/) ## Other Top Recommended e-Prescribing Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **205** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **199** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **172** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1380) Recently recommended **106** times Stuck Between Options? 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