---
title: "Medesk Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Medesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Medesk is a good fit for you!"
source_url: "https://www.softwareadvice.com/medical/medesk-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Medesk Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/medical/medesk-profile/)

Reviews

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# Medesk User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 116

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 85 reviews (73%)
- 4 stars: 22 reviews (19%)
- 3 stars: 5 reviews (4%)
- 2 stars: 1 reviews (1%)
- 1 star: 3 reviews (3%)

### Most mentioned pros

- I mean you get what you pay for it's a little bit more inexpensive in comparison to other platforms and it's specific line of software.
- The software is so easy to use and keeps track of everything in the office!
- Software is very easy to use.

### Most mentioned cons

- They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups.
- We need more report, a little bit difficult to create for simple user as me.

## Medesk customer reviews

Showing reviews 1-25 of 116 (page 1).

### Capable yet still evolving

- Overall rating: 4/5
- Reviewer: Stacey S.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Wow capable yet still evolving there is a reoccurring theme that shows occasional glitches slower support response at times reporting limitations in extra setup work for customization making it really not the best fit for what's out there it just depends if you're a larger corporation it's going to be not as much of a good fit, but for a smaller company it would be a better fit. I mean you get what you pay for it's a little bit more inexpensive in comparison to other platforms and it's specific line of software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Strongest areas appear to be in scheduling patient records reminders telemedicine in administrative and organization with ease of use customer support in the value for money being also on the positive side when describing it where other software can be notoriously clunky.

#### Cons

The product still feels limited in areas of Enterprise depth it doesn't appear to have the same maturity or ecosystem depth as major healthcare platforms like Athena health or epic systems or eclinical works which will show up in areas of integrations advance reporting customization and specialty specific work-flows.

---

### Review Medesk

- Overall rating: 4/5
- Reviewer: Thomas v.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Generally excellent - we have high clinical and medical standards and includes keeping good safe records

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Web based Can sore documents and photos Can have an organised template upon which notes can be written Good templates Excellent for contaxting GP practices to update them on our activities and request input

#### Cons

1/ Medical Hx is not on one page that can be scrolled down 2/ Meds can be stored on a medications list page 3/ Problems and or diagnosis list page 4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration

#### Reasons for choosing Medesk

Cost and value for money

#### Vendor response

Hi Thomas! Thanks for the feedback and the positive review! We’re glad that you find our GP-related workflows so handy. We will continue to work on how diagnostic and medication-related information is displayed, and we’ll ensure we keep the platform as affordable as possible.

Replied October 2025

---

### Review of Medesk

- Overall rating: 3/5
- Reviewer: Christina C.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used monthly for free trial
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good, as it is an easy platform to use. I can see why business/doctors would want to use this for their patients.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Good for patients who want to see their appointments or access other information easily. Self-help is available through this app.

#### Cons

I have encountered some glitches when using this app, but I haven't used it long enough to determine if it is very problematic.

---

### Awesome medical software

- Overall rating: 5/5
- Reviewer: Kelli A.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have had nothing but a great experience with Med desk! The software is so easy to use and keeps track of everything in the office! I use it for scheduling and invoicing!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Software is very easy to use. Keeps track of everything in the office from scheduling to invoices. We can schedule Telehealth visits

#### Cons

Nothing! I love the software! Is so easy to use and everyone in the office loves it!

#### Vendor response

Kelli, un gustazo que formes parte de Medesk, seguiremos trabajando para cumplir sus espectativas

Replied August 2024

---

### Excellent product

- Overall rating: 5/5
- Reviewer: Robert L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.

#### Cons

They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.

#### Vendor response

Hi Robert! Thanks for the feedback and the positive review! We’re glad that you find Medesk so convenient to use anywhere you need, and we are pleased to hear that you’re satisfied with the efforts of our customer support team. We will continue to work on making the handling of addresses easier and more efficient.

Replied October 2025

---

### Medesk review

- Overall rating: 3/5
- Reviewer: Taylor C.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall this is a good software. It has the major features needed, customer service support response time can be lengthty.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Secure EHR, scheduling, online appointment booking, telemedicine, payment for services, prescribing AND reporting analytic all in one place! Makes my daily work life easier and my patients also have records and payments at their fingertips!

#### Cons

Seems to have less customization than similar programs.

#### Vendor response

Hi Taylor! Thank you for your feedback. We are sorry that you encountered difficulties while using the platform. We have recently made some significant changes to the way we handle support requests, offering a range of different communication options and much faster response times. We will definitely continue working on ensuring the platform is increasingly customizable, and we would love to hear your ideas. Please share your email address or get in touch at support@medesk.net if you would like us to confirm the presence of any specific features.

Replied October 2025

---

### medesk functionality ok but no support from the customer service

- Overall rating: 1/5
- Reviewer: Anish A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

very poor service and need lot of improvements

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

functionalities is ok not anything advnaced than cheaper options.

#### Cons

lack of support and not user friendly.sms functionlaity is outsourced and very cumbersome.whiotellable option is non-exiistent waited for over 6 weeks to get white lablelled portal with no help from team.

#### Vendor response

Hi Anish! Thank you for your feedback. We’re sorry that you encountered difficulties while using the platform. We have taken your feedback about SMS functionality on board, and we have significantly simplified the process of setting it up and using it. We strived to handle your needs as quickly as possible, and we prioritized the SMS functionality to ensure that patients booking online would receive their verification codes in a timely fashion. We have also overhauled our approach to customer support, speeding up response times, turnaround time, and the number of different ways you can get in touch for your convenience. If there’s anything else we can do for you, please share your email address or get in touch at support@medesk.net.

Replied October 2025

---

### A must-have solution for a healthcare clinic!

- Overall rating: 5/5
- Reviewer: Emil G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

Very happy, multiple functionalities. Will definitely continue using.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Support is fantastic, both chat support and direct zoom call.

#### Cons

It is so comprehensive that it requires someone familiar to do the initial setup and customisation.

#### Reasons for choosing Medesk

It is very relevant to the specific field of healthcare we operate in.

#### Vendor response

We really appreciate your kind words and we are thinking of how we can simplify the Medesk setup process in the future.

Replied October 2021

---

### My own experience

- Overall rating: 4/5
- Reviewer: Evelina P.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

On first days it scared me, but after 1 week working, my life get easier. Simple to use, quickly can find information, software is user friendly. Overall - very good experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Quickly to learn, easy to use. For our small company this is the best solution for now.

#### Cons

We had some troubles with additing contract, we need to have it on profile once, but still I have this issue. Also it was a little bit difficult with invoices, but after support, now is quick :) We need more report, a little bit difficult to create for simple user as me.

#### Vendor response

Hi Evelina! Thanks for the feedback and the positive review! We’re glad that you find Medesk useful for your small business, and we look forward to helping you grow. We will continue to work on making custom reports easier to make yourself, but do share your email address or reach out to our support team at support@medesk.net or via the live chat for any extra work you need done.

Replied October 2025

---

### Powerful App

- Overall rating: 5/5
- Reviewer: Nesley R.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

We used it in a lot of things like registration, scheduling, invoicing, patient que, task assignment and many more.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The navigation and features are fully packed. All you need are all there.

#### Cons

If you are a beginner, It's a bit confusing but you will appreciate it if you actually use it for patients.

#### Reasons for choosing Medesk

Because of the multifeatured offers, and the fast action of the team are so incredible. They solve the concerns in no time. They are all approachable, and response right away. I definitely recommend it.

#### Vendor response

Thank you very much for your kind review! It really inspires us to work hard and continue to improve the Medesk platform.

Replied September 2021

---

### Plataforma amigable y funcional

- Overall rating: 5/5
- Reviewer: Michel G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Ahora somos una empresa mucho más ágil y nos ha permitido tener mayor control de nuestros pacientes, así como mejorar la cercanía con ellos.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

La personalización de nuestros formatos de trabajo, la facilidad para agendar a los Pacientes. Es una plataforma muy completa y eficaz!

#### Cons

Falta mejorar la parte de resúmenes estadísticos, los cuales son de gran ayuda a la hora de pagar por comisión a los empleados o para la toma de decisiones sobre campañas de marketing.

#### Reasons for choosing Medesk

El costo era menor y me encantó la cercanía con la que puedes personalizar tus plantillas

#### Reasons for switching to Medesk

Principalmente porque podía digitalizar los expedientes de mis pacientes y mejorar mis bases de datos y la diferencia de precios.

#### Vendor response

Michel, no se puede pedir mas de un cliente contento.Su opinion llegara a todo el equipo de Medesk, les mejorara su dia. Un saludo

Replied February 2021

---

### SMPT Reseña medesk

- Overall rating: 5/5
- Reviewer: JESUS FELIPE G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ha sido muy buena, beuna aatencion al cliente

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

La facilidad de gestion de agenda y manejo de consultorios

#### Cons

la mala sincronizcaión , en laos alendarios no se sincroniza el nombre de paciente

#### Reasons for choosing Medesk

precio y caldiad , me parece que ofrece cosas muy buenas .

#### Vendor response

Gracias por tomarse un tiempo para valorarnos, ademas de motivarnos puede ayudar a sus colegas a tomar la decisión correcta

Replied December 2023

---

### Sistema Historia Clínicas Policlínico San Felipe Huaraz - Perú

- Overall rating: 5/5
- Reviewer: Peter Anyeluer G.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

En términos Generales MEDESK es un sistema completo, pero con cosas que se pueden mejorar. en particular para nosotros en la actualidad nos ha sido útil.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Que es muy fácil de usar adaptable a lo que nosotros hemos requerido y nos a ayudado mucho en la eliminación de el papel en día a día

#### Cons

que no hemos encontrado la solución de como unirlo con algunos servicios como por ejemplo ecografías que se pueda cargar las imágenes directamente del equipo, o ENDOSCOPIA. RAYOS X, Seria bueno que se pueda dar esa interconexión Que no se tenga una especie de triaje en el sistema, en donde la enfermera o personal que hace el triaje pueda precargar esos datos en la historia clínico del paciente que completara el día de la consulta el medico

#### Reasons for choosing Medesk

En ese tiempo que elegimos medesk es por que se adaptaba a nuestras necesidades de ese entonces y su precio - producto que ofrecían

#### Vendor response

Peter muchas gracias por tomarse un tiempo en valorarnos, lo apreciamos enormemente, hace que el día de su manager y programadores mejore)) Un saludo

Replied May 2023

---

### Medesk me resolvió mis problemas de administración de pacientes

- Overall rating: 5/5
- Reviewer: jose m.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Muy buena, el sistema es fácil de usar y de ajustar a mis necesidades, buena respuesta de soporte, me gustaría aprender un poco más sobre como programar para poder hacer algunas cosas a la medida.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

La implementación fue rápida, el costo beneficio es muy satisfactorio, y me quito el problema de buscar programadores locales para hacer un sistema a la medida

#### Cons

En México la facturación es timbrada por el sistema tributario y no es posible emitir una factura desde el sistema con estas características

#### Reasons for choosing Medesk

estaba mas completo y con más funcionalidades

#### Reasons for switching to Medesk

No nos atendieron a tiempo, la entrega no fue realizada y el costo de la renta mensual era muy caro

#### Vendor response

Muchas gracias Jose, seguimos trabajando en implementar la facturación electrónica en Méxica, cada vez está mas cerca Un saludo

Replied May 2024

---

### Opinión de Vitaloz sobre Medesk

- Overall rating: 4/5
- Reviewer: Jorge G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

En general estamos contentos con Medesk, creo que la gente de Medesk debe seguir trabajando en actualizaciones de mejora mas ágiles

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Control de citas y calendarios de trabajo

#### Cons

Los reportes son demasiado estandarizados y personalizarlos tiene un costo adicional, también, creo que debería haber planes mas económicos para poder agendar volúmenes de citas mas altos

#### Reasons for choosing Medesk

Lucía como el software mas amigable para el usuario y el que más funciones ofrecía

#### Vendor response

Buenos dias Jorge, increible review, se que me repito pero esimprescindible para seguir empujando y mejorando. Sobre el costo extra para generar reportes, por favor confirme esta información con su manager por que no se cobra ningún costo extra por la generación de reportes a medida, tal vez se refiere algún otro tipo de integración? un saludo

Replied June 2023

---

### Medesk es muy útil y fácil de usar

- Overall rating: 5/5
- Reviewer: Alexandra A.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mi experiencia es la mejor, es mu practico y llevo ka agenda conmigo a todos lados

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Todas las funciones el sistema es muy organizado y tienes todo a la mano

#### Cons

Me gusta todo del sistema es muy operativo

#### Vendor response

Alexandra, mil gracias por tomarse unos minutos de su tiempo en valorarnos y ayudar a sus colegas en todo el mundo, es un placer trabajar con profesionales como usted

Replied August 2023

---

### MEDESK UN SOFTWARE IDEAL PARA LA GESTION ENTRE MEDICO, PACIENTE Y ADMINISTRACION

- Overall rating: 5/5
- Reviewer: ANA MARIA V.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lo que mas me ha gustado es la facilidad para aprender todo lo relacionado con mi gestion; que tiene que ver con el proceso pre y post consulta. Es claro y facil de acceder a la informacion en el momento opportuno.

#### Cons

Hasta el momento no he tenido ningun inconveniente relacionado con mis funciones.

#### Vendor response

Realmente agradecidos por su opinión y tomarse un tiempo en valorarnos Un saludo

Replied June 2024

---

### Buen sistema de gestión

- Overall rating: 5/5
- Reviewer: Andres L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

El sistema permite resolver la mayor parte de las necesidad en la administración de personal médico y agendamiento de citas.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Con una sola herramienta es posible administrar al personal médico, pacientes, agendamiento de citas y control de historias clínicas.

#### Cons

Seria un muy buen complemento para el sistema la posibilidad de procesar la firma electronica de documentos el consentimiento informado.

#### Vendor response

Gracias por tomarse un tiempo para valorarnos, ademas de motivarnos puede ayudar a sus colegas a tomar la decisión correcta, seguimos agrergando características de manera incansable, en breves está función estará disponible

Replied December 2023

---

### El software más completo para gestión de pacientes

- Overall rating: 5/5
- Reviewer: Monica C.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Me pareció un software muy completo, desde el usuario gratuito, que incluye todas las funcionalidades que buscaba para darle posicionamiento a nuestro servicio.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Es una herramienta muy amigable, con un biblioteca digital amplia que te permite la consulta permanente y un manejo de la herramienta más ágil; cuenta con todas las funcionalidades que se requieren para un consultorio.

#### Cons

Los temas relacionados con códigos de programación no deben ser tan autogestionables, porque no todas las empresas contamos con personal en tecnología.

#### Reasons for choosing Medesk

Sus funcionalidades como la telemedicina integrada y la sugerencia de diagnósticos.

#### Reasons for switching to Medesk

Porque costo / beneficio era mejor Medesk que la otra plataforma, por sus funcionalidades.

#### Vendor response

Hola Monica, gracias por su comentario ademas de ayudar a otros usuarios, nos motiva increiblemente. Un saludo

Replied February 2023

---

### Muy recomendable.

- Overall rating: 5/5
- Reviewer: Luis Francisco P.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

Muy contento-

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Principalmente la atención y soporte que dan; el resto muy pacto y fácil e usar. muy completo.

#### Cons

En lo personal le falta la configuración para poder migrar la agenda que se ve a en google u otras plataformas, es por eso que no la puedo usar al 100

#### Reasons for choosing Medesk

Relación costo.

#### Reasons for switching to Medesk

Plataforma mas completa y practica; así como plan de crecimiento.

#### Vendor response

Increible review, se aprecia increiblemente, ayudará tanto a sus colegas como a nuestro equipo, Un saludo

Replied July 2023

---

### CITAS

- Overall rating: 5/5
- Reviewer: Francisca A.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Me ayuda a tener los datos de los pacientes de forma segura.

#### Cons

Visualizacion de los certificados de aptitud.

#### Vendor response

Gracias por su comentario y gracias por tomarse unos minutos para valorarnos, por favor contacte con su manager para que le explique como se visualiza cualquier certificado, prueba o evaluación médica

Replied December 2023

---

### Opinión software

- Overall rating: 5/5
- Reviewer: Milady Sofía V.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hasta el momento me ha parecido excelente.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Me parece un sistema de historias clínicas muy organizado, completo, cuenta con muchas funcionalidades que permiten brindar un proceso de atención clínica óptimo y seguro.

#### Cons

Considero que tiene muchas funciones y algunas no son muy claras pero a pesar de ello tienen un excelente equipo de soporte técnico que tiene un acompañamiento constante para resolver dudas.

#### Reasons for choosing Medesk

Por su reconocimiento y nivel de capacidad

#### Reasons for switching to Medesk

Porque consideraba que tenía aspectos muy básicos y necesitaba tener otras funcionalidades además me lo recomendaron mucho y cumple con los aspectos de norma también

#### Vendor response

Hola Milady, wooow increible valoración, se lo agradecemos increiblemente, nos motiva y empuja Un saludo

Replied August 2023

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### Medesk facil y rapido

- Overall rating: 5/5
- Reviewer: Jeanette Vanessa P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Visulización de expediente medico a cualquier usuario. Facil de entender y usar.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Es practico, fácil de usar e implementar

#### Cons

Es un poco lento al cargar la pagina. Pero desconozco si también es por el internet.

#### Vendor response

Hola Jeanette, que gustazo recibir este tipo de reviews, realmente motiva a todo el equipo y hace que mejoremos aún mas, sobre el problema de ralentización, por favor escriba a soporte para que revisen todo con usted, de todos modos ya he dado aviso para que le contacten Un saludo

Replied June 2023

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### Medesk como herramienta en clinica de rehabilitacion fisica

- Overall rating: 4/5
- Reviewer: German Z.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

muy buen, mucho mas practica la forma de guardar informacion que en otras plataformas

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fácil uso y buena adaptación del personal y facilidad en la recuperación de datos duros medibles

#### Cons

Algo de complicación en ajustarlo a nuestras necesidades,

#### Reasons for choosing Medesk

nos gusto el soporte e informacion que nos proporcionaron

#### Reasons for switching to Medesk

por ser un CRM mas completo y nos funciona para nuestro proceso de crecimiento

#### Vendor response

Muchas gracias German, todas las reviews son leidas en las reuniones semanales, es una de las cosas que mas motivan al equipo de Medesk Un saludo

Replied February 2023

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### medesk y su uso como psicologo

- Overall rating: 5/5
- Reviewer: lic Daniel L.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

buena plataforma intuitiva y estable, faltan detalles para agilizar algunos procesos nomas.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

agil e intuitiva a la hora de utilizar lo que permite agilizar las historia clincas

#### Cons

no se puede proyectar los turno a lo largo de las semans

#### Vendor response

Buenos dias Daniel, gracias por su valoración, por favor escriba a su manager para que le guie como se hace la proyección de los horarios y los turnos a lo largo de las semanas, se pueden extender, crear semanas específicas o crear horarios por meses Muchas gracias

Replied August 2024

## More reviews

[Next reviews](https://www.softwareadvice.com/medical/medesk-profile/reviews/?page=2)

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Medesk Reviews, Pros and Cons - 2026 Software Advice