--- title: "Office Practicum Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Office Practicum. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Office Practicum is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/office-practicum-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) / [Office Practicum](https://www.softwareadvice.com/medical/office-practicum-profile/) / Office Practicum Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/office-practicum-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/office-practicum-profile/alternatives/) # Office Practicum User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 277 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.1/5 - Value for money: 3.8/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 143 reviews (52%) - 4 stars: 100 reviews (36%) - 3 stars: 24 reviews (9%) - 2 stars: 6 reviews (2%) - 1 star: 4 reviews (1%) ### Most mentioned pros - They review our KPI's and show us how we compare to other OP Peds practices and they keep us in the know for any new services that become available, updates on important issues that matter to us and they all have the experience and skills needed to assist with most questions. - It has helped us streamline operations, improve communication with families, and stay organized as a busy pediatric practice. - OP offers tools specifically for pediatric care—age-based dosing calculators, Bright Futures templates, vaccine forecasting, and well-child visit tracking. ### Most mentioned cons - Some of their vendor partners have not lived up to our expectations. - The program in its many subsequent iterations, tweaks and upgrades has become gratuitously complex and fussy with rather erratic logical flow, non-ergonomic positioning of buttons that could/should have been effectively arranged and color coded, unnecessary shifting of positions and redesigns of working fields and enough ongoing problems to require such frequent calls to OP help that we are now on a first name basis. - OP crashes with every update and every update causes multiple glitches. ## Office Practicum customer reviews Showing reviews 1-25 of 277 (page 1). ### Medical REcords ok, but the business, reporting and reliability a disaster - Overall rating: 3/5 - Reviewer: PETER H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Demos are very nice and promised features sound wonderful. Reality is different. Three years in still waiting for promised enhancements with no due date. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The medical record is adequate and tailored for pediatrics. #### Cons Fragile on the web- promised speeds do not happen Reporting is rudimentary and you must know ancient SQL language to get a report They nickel and dime you for anything you need to meet MU or reporting or other more advanced features. The revenue cycle is 1980's capability and was described exactly that way by the CEO. If going off mainstream software be prepared to add billing and registration staff. --- ### HIGH RECOMMENDATIONS FOR OFFICE PRACTICUM FROM AN EXPERIENCED USERtor/CEO - Overall rating: 5/5 - Reviewer: HOLLY V. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OP has been a tremendous investment for our practice overall. Our providers get done seeing pts at 5pm and are out the door by 5:15pm most days. OP listens to its users and continually make changes to better their products based on what OP clients need and ask for. The license prices are very reasonable compared to other big software companies. The support is the best I have seen and experience over any other company I work with. Excellent follow up on issues, you always know where your ticket is and they respond quickly for urgent issues. The entire team at OP are very professional, courteous and usually able to answer our questions the same day, if not the next day. [sensitive content hidden] in their tech dept has been great to work with and follows up quickly on all outstanding issues. Working with [sensitive content hidden] has been amazing through the years as they meet with us monthly to ensure all of our issues are resolved and if not, what the status is. They review our KPI's and show us how we compare to other OP Peds practices and they keep us in the know for any new services that become available, updates on important issues that matter to us and they all have the experience and skills needed to assist with most questions. We are extremely pleased with our partnership with OP and would highly recommend them to anyone looking to change software vendors to a peds specific solution. We are always available to share one on one feedback as well if needed and have done many shadow visits with prospective OP users. Feel free to request a reference from [sensitive content hidden] antime and I will be happy to assist. Thank you OP for all you do to help us keep our workflows going and for offering such an excellent solution for EMR! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We appreciate that Office Practicum is Pediatric specific software. I have seen too many other software programs that charge you for all the features that adult primary care and specialists use. We like the dedicated attention to Peds everyday issues. #### Cons I did not like that they did not have a collection module for many years, however, I am very excited that they have finally built one and we are setting it up now and its going to be great to help our collection efforts. #### Reasons for choosing Office Practicum Only Pediatric specific EMR software that met the needs of a busy pediatric practice. Pricing was excellent and checked all the boxes of our needs better than any other. #### Reasons for switching to Office Practicum Previous Peds software did not keep up with important and needed technological advancements like pt portals and many other features we needed to help maintain our PCMH status and take advantage of other incentive opportunities through the payers. --- ### Great for Pediatric Practices - Overall rating: 5/5 - Reviewer: Debbie A. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The pre training was great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros IT is extremely pediatric friendly, There is a lot of good support.There is a support staff that you can reach through telephone, email or chat along with a list serve with a lo of other offices to so how every one does things or is there is an easier way then what you are doing. The software is very user friendly and the report modules are great. We have not even used all that is available such as the MU product and the Portal which I have heard are good too. Yesaly conferences are a great way to meet others on the program and have great classes to pick up new ideas and learn of changes. #### Cons Billing reports were a little harder to get used to. Our billing person has no problem but did take a little training. --- ### Practice Administrator - Overall rating: 4/5 - Reviewer: Martin J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent overall experience with the entire organization . The account managers are amazing; the support team is knowledgeable and helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to generate excellent financial reports. Insurance reports. TRhe ability to maintain close contact with all parents and children especially those who are due or overdue for a vaccine or a well visit #### Cons Pediatrics Conference back in 2013, when we had a serious need for c customize software that can help us keep track of our patients. We also needed a tool to help us follow up in a timely manner with anyone who might be overdue for a well visit or for a vaccine #### Reasons for choosing Office Practicum OP is more cost effective adn does many of the things we need better than the other biguys #### Vendor response Thank you, Martin! We really appreciate the glowing review, and we’re grateful to have had your practice with us for so many years. It’s wonderful to hear that OP has helped you stay on top of financial and insurance reporting, while also making it easier to stay connected with families about essential care like timely well visits and appropriate vaccine administration. Supporting proactive, preventive care is at the heart of what we do, and we’re thrilled to know OP is making a meaningful impact for your team. We’re also so glad to hear your kind words about our account managers and support team — we’ll be sure to pass them along! Thanks again for your trust and partnership. We’re proud to be your pediatric EHR of choice. Replied July 2025 --- ### OP - Love it - Overall rating: 5/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our doctors love it. They expecially like the ability to prescribe control meds for ADHD electronically (patients love that as well). OP’s customer support is the best of any EMR that we have used. OP is our 3rd EMR and will be our last. They have helpful onboarding and interactive online training. They were very helpful during implementation and system transition. Runs Locally or in the cloud. We run OP in the cloud, but it can be run locally on a practice server. If you have more than one office, you are relying on your internet connection anyway for all ofices where you server is not located. We had local versions of EMRs before OP and that is why we chose the cloud version or OP. We felt they could protect patient data better than we could. In any case if you have multiple offices or are using the cloud version, you want an excellent internet provider and should probably consider having a back up provider in case your primary IP goes down as they all do from time to time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Office Practicum (OP) is a great choice for pediatricians who want a tailored EMR that handles the nuances of child healthcare well. The pediatric functionality is hard to match, highlighted below. Pediatric-Focused OP offers tools specifically for pediatric care—age-based dosing calculators, Bright Futures templates, vaccine forecasting, and well-child visit tracking. These features reduce manual work and improve clinical accuracy for our providers. Immunization OP handles immunization schedules well, including state registry integration, catch-up scheduling, and alerts for upcoming or missed vaccines. We are in Georgia and OP is interfaced with the GRITS system to automatically upload vaccines given into our state registry. We have 3 offices and moving vaccines from one office to another, if necessary, is a simple process within OP. Growth Charts & Developmental Tracking: OP has CDC and WHO growth charts allowing for seamless tracking of height, weight, BMI, and head circumference over time, which is important for pediatric care. Practice Management: Billing, scheduling, and reporting are integrated with clinical operations. We use our previous software for billing before we switched to OP in 2017, so I cannot comment on the billing package. Customization & Templates: Our providers customize templates to reflect their documentation preferences. The well-visit templates are thorough, with pre-set guidance for age-appropriate screenings and anticipatory guidance. We also created templates for lab batches that providers can layer into other encounter templates when seeing patients so they don’t have to order each lab individually. #### Cons Some of their vendor partners have not lived up to our expectations. However, I do prefer them looking for ways to enhance the features and letting me determine if I like the outsourced vendors enough to employ the features. #### Reasons for choosing Office Practicum Docs preferred the human interface and that it was tailored to pediatrics. #### Vendor response Hi Tom! Thank you so much for taking the time to share this detailed and thoughtful review! It’s great to hear that Office Practicum has been such a strong fit for your pediatric practice. Our goal as a pediatric-specific EHR is to support the unique clinical and operational needs of child-focused care, so we’re especially glad to know that features like age-based dosing, our vaccine management and invetory tools, developmental tracking, and customizable well-visit templates are making a meaningful impact for your team. We're thrilled to hear that your doctors (and patients!) appreciate features like ePrescribing for controlled substances, and that our support and training teams helped make your transition a smooth one. Knowing that OP is your third—and last—EHR means a lot. Thanks again for being part of the OP community and for trusting us to support your care across multiple offices! Replied June 2025 --- ### We love OP! - Overall rating: 5/5 - Reviewer: richelle z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great, from the initial transition up to currently as we continue to grow and learn. The support provided both when we have an issue and preventively is greatly appreciated. They are always coming up with new and improved ways to help us make our practice run smoothly and efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They go above and beyond during training and after with support. Issues are resolved quickly and they seem to truly want to help practices thrive. #### Cons So far (after 2.5 years) we don't have any, we switched from paper to OP as our first and hopefully last EHR system. #### Reasons for choosing Office Practicum Being pediatric specific is what drew us in and then after seeing how much it would improve our practice, nothing else compared. #### Vendor response Hi Richelle! Thank you for such a kind and thoughtful review! We’re so glad to hear that your transition from paper to Office Practicum has been a smooth and positive experience. As a pediatric-specific EHR, it’s our mission to help practices like yours thrive — with tools built for pediatric care and a support team that’s always in your corner. It’s wonderful to know that our ongoing support and continuous improvements are making a difference for your team. We truly appreciate your trust in OP as your EHR, and we’re excited to continue supporting your growth. Thanks again for being part of the OP community! Replied June 2025 --- ### Honest OP review - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered We have used OP for five years. I have never been this unhappy with any software. Customer service is nonexistent. There are never fixes to anything yet they continue to push upgrades that end up causing more problems. You pay for a product that does not work. This is the worst EMR I have ever used. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Absolutely nothing. I have nothing positive to say about OP #### Cons Everything. This is by far the worst EMR I have ever used. #### Reasons for choosing Office Practicum The option for cloud based services. #### Reasons for switching to Office Practicum The owner of our practice wanted a pediatric specific EMR --- ### Office Manager - Overall rating: 5/5 - Reviewer: Kristin C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Office Practicum has been very positive. It has helped us streamline operations, improve communication with families, and stay organized as a busy pediatric practice. The system continues to evolve, and we appreciate that OP listens to feedback and makes meaningful updates. From implementation through ongoing use, we’ve felt supported and confident in the platform. Our OP representatives, [sensitive content hidden], have been amazing—responsive, knowledgeable, and truly invested in helping our practice succeed. It allows our team to focus more on patient care while maintaining efficiency behind the scenes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Office Practicum is truly built for pediatric practices, which makes a huge difference in day-to-day operations. Scheduling, charting, immunization tracking, and recalls are all intuitive and tailored to pediatrics. The patient communication tools: especially texting, reminders, and check-in—have significantly improved our front desk efficiency and patient engagement. We’ve also seen a positive impact on workflow and patient flow overall. Their support team is responsive, knowledgeable, and invested in helping practices succeed. #### Cons Like any system, there is a learning curve during implementation, and some workflows require initial customization to fit your practice style. At times, certain integrations or features may take time to fully optimize, but the team is actively working to improve and enhance these areas. --- ### A journey of trust and Innovation - Overall rating: 5/5 - Reviewer: Rosa M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the past 18 years, my experience with this EMR has been positive and steadily evolving. As a pediatrician, I’ve found its pediatric-specific design to be invaluable, making everyday clinical tasks more streamlined and relevant to the care of children #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EMR Review – 18 Years of Experience I’ve been using this EMR system for the past 18 years, and it continues to be a cornerstone of my pediatric practice. One of the standout qualities is that it was specifically designed for pediatrics, which makes a world of difference in day-to-day clinical workflows. The pediatric-specific features—from growth charts to immunization tracking—are seamlessly integrated and truly support the unique needs of our young patients. What’s even more exciting is seeing how the platform evolves. I really appreciate the new features being introduced, especially those that harness emerging technologies to streamline documentation, enhance communication, and improve patient care. Overall, this EMR has grown with my practice, and I look forward to the continued innovation that supports both providers and families. #### Cons While the company's ongoing innovation and growth are exciting and bring valuable new features, it's understandable that some issues may take a bit longer to resolve during these transitions. However, the overall direction and commitment to improvement remain clear and appreciated #### Vendor response Thank you so much for the glowing review! We love hearing how OP has grown with your practice over the past 18 years and made a difference for the care you provide. Designing an EHR specifically for pediatrics has always been our focus, so it’s great to know that the built-in tools, such as growth charts and immunization tracking, continue to make a difference in your day-to-day care. It’s also exciting to hear that the latest features, like Opie AI and other enhancements are helping streamline documentation and strengthen communication. Feedback like yours fuels the work we do and helps us stay focused on what matters most to practices like yours. Thanks again for being part of the OP community and for sharing your experience with our pediatric EHR. Replied July 2025 --- ### Office Practicum has been invaluable for our development. - Overall rating: 5/5 - Reviewer: Mylai G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My practice is relatively new, but I have been working in pediatrics for many years. I used NextGen, Athena, and Epic. I consider myself fortunate because these electronic health records are all excellent; however, my favorite remains Office Practicum, which is dedicated to Pediatrics and follows very well what AAP recommends. The implementation of the system was very well-organized; it was entirely online, and the OP team was always on time and well-prepared on the subject matter. We didn't need an on-site visit. We have the RCM team from OP, and we meet regularly with them online. They have the same attitude: very organized, approachable, and efficient. We received certification as a Patient Centered Medical Home in March 2025, and using the OP system, we were able to generate the necessary reports. We appreciate that OP holds annual conference meetings, which we can attend. This allows us to meet with some of the OP staff, other private practice physicians, and staff who are using OP, learn from the OP conferences, and interact with other OP users. At these conferences, we gain a deeper understanding of OP's electronic health record, as well as the management of private practices. We have great admiration for the OP leadership, and I am thankful to God that I chose to utilize OP electronic health records. Nobody advised me to do it. I selected them after reading extensively about electronic health records, and I found that OP had everything I was looking for, which was later confirmed when I requested a demo. The person who presented the system was incredibly good at explaining it to me. I don't mention her name, because I don't want to leave the other OP members' team out. Office Practicum integrates well with Fl shot, as well as with pharmacies, and with my website, which Remedy Connect designs with our input. I also like Remedy Connect, which is under the OP umbrella. Ah! Now, Office Practicum also features Opie AI. With Opie AI, my life has become easier, and my consultation notes reflect my work better than ever. I can have a conversation in English, Spanish, or Spanglish with my patients, and the note generated by Opie AI will be perfect in English, excluding unnecessary words or subjects not related to medicine. This review is for Office Practicum, but Remedy Connect is now under Office Practicum. I learned about Remedy Connect before discovering Office Practicum, and I have the same feeling—no regrets with my selection. Again, I give thanks to God for both systems each day. I have patients from Turkey, Saudi Arabia, or Ukraine, for example, and because Remedy Connect has the option through Google Translate to switch to 246 languages. I could always refer my parents or teenage patients to the anticipatory guidance by age provided by the AAP in their preferred language. You can check at [sensitive content hidden]. If you are looking for an electronic health record, I hope my description helps you make an informed decision. Of course, do not expect everything to be perfect, but expect that if there is a problem, the OP team will work until they find the solution. Sincerely, Dr. Mylai Garofalo from Pediatric Dream Care. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have had Office Practicum from the first day we opened our pediatric practice, Pediatric Dream Care, in Palm Springs, Florida. We love that OP is designed for pediatrics and has been invaluable for our development. #### Cons Unable to combine WCV templates notes with the sick visit templates notes, but that is not a big problem. I am managing to open another window with the sick visit template and copy and paste on the WCV with abnormal findings, but it requires extra clicks. #### Vendor response Thank you so much for the thoughtful review, Dr. Garofalo! We’re glad to hear that our pediatric EHR has been a great fit for your practice, and that you’re seeing the benefits of both Opie AI, our new AI assistant for streamlined documentation, and RemedyConnect, our solution for patient engagement and practice marketing. We appreciate you sharing your positive experience so thoroughly. We did want to clarify one point you mentioned: OP does support combining well and sick visits within the same note. There’s no need to copy and paste between templates. Our system allows you to document both components in a single note and use the appropriate modifier when billing insurance to make sure you get paid for all of your work. We'll have a member of our team reach out to walk you through the workflow and answer any questions you might have. Thanks again for your feedback — and for being part of the OP community. Replied June 2025 --- ### Can not get support to call you back - Overall rating: 3/5 - Reviewer: Steve L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Software is usable as EMR's go but the support is killing it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Pediatric friendly for the most part. Doctors can learn their way around it. #### Cons Support virtually none. Put in a support request and get Emails staing this issue is closed when a call back was never received #### Reasons for switching to Office Practicum Epro went out of buissness --- ### Pediatric friendly software. - Overall rating: 5/5 - Reviewer: Susan S. - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customizable to your practice. Easy to train new employees. User friendly by our large office no matter their computer experience. #### Cons Printing is sometimes a hassle due to process of it sending to a webpage. Sometimes the report building isn’t as easy as it could be. --- ### Far and Away the BEST EHR for Pediatrics - Overall rating: 4.5/5 - Reviewer: David R. - Industry: Medical Practice - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros The product itself is incredible. I have been using it for over 11 years and am still thrilled with it! The updates are quick and the support is extremely helpful. As it is a Pediatric specific EHR, it is ALWAYS up to date with all the latest recommendations. I absolutely LOVE it! #### Cons Not really a criticism of Connexin software specifically, but I was used to the way things were when I first purchased it, You pay for the software, and get everything. Not a huge fan of now having to pay extra for all the additional "modules" but this is the way ALL software companies seem to be now. --- ### Best EMR that we have used to date - Overall rating: 5/5 - Reviewer: Wayne S. - Industry: Medical Practice - Product usage: Used unspecified for more than 2 years - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4.5/5 - Functionality: 5/5 #### Pros Our office has previously used 2 other EMR's and I have used 2 other and by far this is the most intuitve and easy to use EMR on the market. Easy to use and allows for work flow to be easy. Thinks the way pediatricains think. Can see where patient is in system from check in to check out Financial reports easy to use and find out what you need Easy to enter and keep inventory of vaccines #### Cons When you want to fine tune forms the process is very labor intensive. However this system allows you to fine tune any report you want once you learn the system. --- ### stay away from it.. BIG SCAM - Overall rating: 1/5 - Reviewer: Sameh E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered WORST EXPERIENCE WITH ANY SOFTWARE EVERE HAVE OVER MY 15 YEARS DEALING WITH EMR #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros NOTHING ON THIS SYSTEM OR THEIR STAFF CAN BE LIKED #### Cons VERY COMPLEX THEIR IMPLEMENTATION AND TRAINING TAKE FOREVER BECAUSE THEY KNOW ITS NOT GOOD #### Reasons for choosing Office Practicum UNFORTUNATLY A CO WORKER RECOMENDED ? --- ### The more prep work you do prior to going live, the better you are! - Overall rating: 4/5 - Reviewer: Kathy E. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4/5 - Functionality: 3.5/5 #### Pros It's pediatric-specific. I love the charge entry and the scrubbing part of it for billing. Messaging is great. It's a robust system. #### Cons It will definitely take your physicians much longer to do their job. Electronic is not quicker. Don't shortchange yourself with training and e-learning time in advance. Scanning paper, having consults, and creating legacies are tedious and a lot of work. We're still trying to work on this process. With paper, the providers could glance at it quickly and sign off on it. Now, you have to scroll down through everything, and it's a much longer process. Physicians are still spending additional time (hours) in the evenings doing messages and reviewing their scans. Billing statements are not user-friendly. They are hard to understand and explain to a patient. There's too much detail on them. There's no training on the upgrades. You have to figure them out yourself. --- ### A great tool for pediatricians everywhere - Overall rating: 5/5 - Reviewer: Stephanie M. - Industry: Medical Practice - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 5/5 #### Pros The vendor is very helpful and quick to respond with solutions to most issues our office has. The product itself is easy to use and has so many useful tools (like PCMH reports). #### Cons The thing I like the least is the updates. Usually there are great new features, but there is also the occasional glitch that disrupt the workflow until it is resolved. --- ### Easy to edit the templates and make it very practice specific. - Overall rating: 4/5 - Reviewer: Deborah N. - Industry: Medical Practice - Product usage: Used unspecified for more than 2 years - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Pediatric specific with embedded Bright Futures features. The vendor is always moving forward with innovation. Seemless conversion to SNOMED> Hopefully, the same for ICD 10! #### Cons Delays, delays, and more delays. Please adjust your timeframes to a more realistic date. Ex: OP 14--many months after it was promised. --- ### Good pediatric-specific product - Overall rating: 4/5 - Reviewer: Janice B. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: May 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4.5/5 - Functionality: 4/5 #### Pros It's pediatric-specific and able to be customized. It has a lot of ability if the practice is willing to devote the human time and money (not seeing patients) to build. I think all systems require building, but I expected that the templates in a pediatric-based system would have been more fully developed with editing capabilities. #### Cons Communication. I would have liked more specific instructions as we prepared to go live, such as dx list completed, how to view these templates, and developing a timeline. It would be scary, but they could have informed us that it would likely take x amount of time to review specific parts, such as templates. It felt like it was just go live, and then build. An alternative way is have a frame and then rearrange and get more. --- ### a user friendly program - Overall rating: 4.5/5 - Reviewer: Nancy A. - Industry: Medical Practice - Product usage: Used unspecified for more than 2 years - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4.5/5 - Functionality: 4/5 #### Pros OP is much more user friendly than other programs. Our local hospital uses Epic and I spend a lot of time searching for different items. OP is easy to navigate and has easy to find tabs for most items. #### Cons As with most computer programs, there seems to be glitches with every upgrade --- ### Was not happy with the product . - Overall rating: 2/5 - Reviewer: Eiman E. - Industry: Medical Practice - Product usage: Used unspecified for less than 6 months - Reviewed: November 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 1.5/5 - Functionality: 1.5/5 #### Pros pediatric specific templates and vaccine inventory. #### Cons The fact that OP is uni-directional with Florida shots vaccine registry dis-allowing exporting vaccines from florida shots . The general layout of the system has a very small font size making it hard to read, get your self a pair of glasses if you are planning to use OP . The system keeps freezing when I am using it from home and I was told its due to the speed of my wireless internet which means additional cost to upgrade both home and business internet. The schedule for implementation is based upon the availability and the convenience of the trainers, it took me more than 5 months to go live with them and its not because of the intensity of the training its just because they don't have enough trainers. The customer service is of limited help and is mainly for technical support, if you have an EHR question then you have to get in touch with the trainer. --- ### Excellent product - Overall rating: 4.5/5 - Reviewer: Dana B. - Industry: Medical Practice - Product usage: Used unspecified for more than 2 years - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros Consistent updates to help improve provider functions. Devotion to help making MU achievable. #### Cons Having to open multiple screens for patient information. Ex. When in a patient chart you have to then open demographics to see patient information. --- ### Office Practicum Review - Overall rating: 5/5 - Reviewer: Kristy J. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to utilize patient information regardless of which office you're currently at, to communicate from a patient's chart with providers, and to send RXs from a patient's chart. #### Cons After the most recent update, there seems to be difficulty utilizing the RX tab. For example, when you go into medication from a message, you now have to hit the update tab and then edit to renew a script. Extra steps are needed now. Also, you are unable to delete a medication when inside a message. You have to get out of the message, go to the chart, delete the medication, and then go back into message. Also, we have recently had a lot of problems with the program kicking us out every few minutes. --- ### Practicum review - Overall rating: 4/5 - Reviewer: Darien I. - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to use. Very helpful with tracking task that need to be done for doctors visits so you can be organized. #### Cons There is a Constant update is necessary to get the maximum affect of the application use in the whole program --- ### Are you down with OP15? - Overall rating: 4/5 - Reviewer: Ray M. - Industry: Financial Services - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros The level of responsibility taken by the customer support. #### Cons Not intuitive, cannot create a rules engine without assistance. Visually looks like it was made in the 1990's circa Windows 95/98 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/office-practicum-profile/reviews/?page=2) --- Office Practicum Reviews, Pros and Cons - 2026 Software Advice