About Office Practicum

Office Practicum by Connexin Software was built by physicians to provide an integrated electronic health record (EHR) and practice management solution. The system offers appointment scheduling, clinical documentation management, comprehensive exam room functionality and billing.

It's noteworthy how many aspects of the system are geared towards the treatment of children, including several growth chart options, such as Down’s Syndrome and preemie-specific growth curves. Templates are included for school and camp forms, with over 175 templates for "sick visits." Vaccine forecasting allows doctors to keep track of when vaccines are due for their patients, with prompts and notifications to schedule appointments in advance.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

270 Reviews of Office Practicum

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(79)

79

4 stars

(136)

136

3 stars

(43)

43

2 stars

(9)

9

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 270 results

February 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

"This EMR was designed by a pediatrician, and works beautifully for the way pediatricians practice.

Pros

Simply the best and most comprehensive features available anywhere, OP  comes loaded with over 200 pediatric-specific "sick visit' templates, immunization forecasting, electronic school and camp forms along with pediatric developmental assessments, surveys and disease-specific action plans. I've used OP for 16 years, and can say with confidence that  it is designed specifically for pediatrics , with tools pediatricians need to both keep kids healthy and improve quality of care."

Cons

Hands down the best of the best for pediatric offices. OP is so user friendly and works around your practice.

December 2020

Theresa from Dr. Anne Pediatrics

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Well Thought Out EMR

Overall, Office Practicum works great for our office. We have been able to streamline our clinical and office processes and actively engage our patients. This has resulted in increased visits to our office which definitely affects the bottom line. [SENSITIVE CONTENT HIDDEN] actively engages OP users and helps us with industry questions and updates to OP. The Managers ListServ has also been a wealth of information and finally OP has one of the best customer service teams I have worked with. They are knowledgeable, easy to reach and can resolve questions/solve problems in one contact. I enjoy working with this product, and know you will too!

Pros

This EMR is very user friendly and helped us streamline our work processes. The layout is very easy to navigate and like everything from the charting to the billing functions, including the clearinghouse and patient bill pay to the the referral process, the integrated lab and immunization registry capabilities and the ability to engage our patients/parents in their care via the Patient Portal. I also really like the vaccine management capabilities. This has helped us manage our vaccine inventory. I love the robust reporting capabilities and the ability to do appointment recalls. Everything is pretty seamless and helps us focus on patient care and engaging our patients.

Cons

The thing I liked least which I imagine is the case with most EMRs, is the inability to be able to communicate electronically with other providers who do not have a Direct e-mail address.

Reasons for Choosing Office Practicum

It was Pediatric specific and we liked the functionality and the layout better and that it included functionality that would help us document and meet Meaningful Use.

Reasons for Switching to Office Practicum

Needed more functionality and liked that Office Practicum was Pediatric Specific and had a well thought out product with great features

March 2021

Charles from Charles R. McCormick, MD

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

March 2021

Perfect for those who are entranced with fussing with bells and whistles

While my own program was 90% designed to be useful and friendly for me, and 10% useful for outsiders, I realized that OP was designed to be 1/3 useful to me, 1/3 useful to the bean counters, and 1/3 useful to lawyers and government statisticians., and consequently, it is simply not very user friendly. When there is a complex issue to be documented in the medical record, I elect not to try to use a template, but rather sit down at my desk and use Dragon Naturally Speaking to write a lengthy text note describing what is really important for my patient. I use a generic lab requisition for the several labs to which I may send patients, and I use the X-ray requisitions provided by the several radiology groups when I need imaging rather than trying to use the requisitions internal to OP. It is simpler and faster.

Pros

When I first purchased a license for an older version, I noted that the pediatrician/originator was married to the designer/programmer, and having engaged in an emr design process years earlier assumed that there would be a logical, fluid flow to the program. It was OK, but not close to what I had designed years before for myself. As I became more aware of the short-comings and complexity of an emr that would fulfill the fed's meaningful use criteria, I became frustrated. Well child templates for younger kids do work well, but data entry for anything not routine is cumbersome.

Cons

The program in its many subsequent iterations, tweaks and upgrades has become gratuitously complex and fussy with rather erratic logical flow, non-ergonomic positioning of buttons that could/should have been effectively arranged and color coded, unnecessary shifting of positions and redesigns of working fields and enough ongoing problems to require such frequent calls to OP help that we are now on a first name basis.

Reasons for Choosing Office Practicum

I assumed that a practicing pediatrician would design a logical system, but that was limited by the federal meaningful use strictures. Programmers now seem to be disconnected from users.

Reasons for Switching to Office Practicum

I thought that a federally approved emr would be required in the near future and federal dollars were offered to make a switch. I was happy with my previous emr, but did not think it could survive into the future at that time.

December 2020

DEB from PEDIATRIC PARTNERS, LLC

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2020

BILLING MANAGER

THE SOFTWARE IS VERY USER FRIENDLY BUT OF EVEN GREATER IMPORTENCE IS THE STAFF. THEY ARE ALWAYS FRIENDLY, AMAZINGLY CAPABLE & READY TO HELP! THAT IF OF UTMOST IMPORTANCE TO ME WITH ANY COMPANY/PERSON WITH WHOM I DEAL. I HIGHLY RECOMMEND OFFICE PRACTICUM TO ANY MEDICAL PRACTICE LOOKING FOR A USER FRIENDLY SYSTEM THAT IS EASY TO CONVERT (OP HANDLED THAT, AS WELL!), FEATURES ARE VERY WELL LAID OUT & AN ALWAYS-AT-THE-READY CUSTOMER SERVICE DEPARTMENT!

Pros

REPORTS ARE EXCELLENT & ALWAYS EVOLVING-THE IMPLEMENTATION TEAM ACTUALLY LISTENS & TAKES STOCK IN USERS CONCERNS & NEEDS & WILL WORK TO IMPROVE THE FEATURE! ALL REPS ARE EXCEPTIONALLY WELL TRAINED & CAN USUSALLY SOLVE ANY ISSUE WITH JUST A PHONE CALL! THEY TAKE THE TIME TO ACCESS THE SYSTEM THRU A BUILT-IN PORTAL TO SEE THE PROBLEM WE'RE HAVING & SHOW US HOW TO FIX! OP HAS CUSTOMIZED SO MANY FEATURES SPECIFICALLY FOR OUR PRACTICE & THAT MAKES INCOME INCREASE! ALWAYS THE BOTTOM LINE!

Cons

COULD CONTAIN A BETTER ACCOUNTING SYSTEM. WHILE IT IS EASY TO ENTER CHARGES & POST INSURANCE & PATIENT PAYMENTS IT IS NOT QUICK BOOKS!! THE DATA IS ALWAYS THERE & CORRECT BUT SOMETIMES THE METHODS ARE 'CLUNKY'. YOU JUST HAVE TO KNOW WHAT TO LOOK FOR.

Reasons for Choosing Office Practicum

ALL ANSWERS GIVEN ABOVE

Reasons for Switching to Office Practicum

NEEDED MORE FUNCTIONALITY WITH CHANGES IN MEDICINE CONSTANTLY OCCURING. OP HAS 6 PROVIDER SPECIFIC REFERENCE AREAS SUCH AS AAP RED BOOK, PDR, PEDIATRIC PATIENT EDUCATION, ETC. ALL WITH ONLINE INTERNAL LINKS WHICH ALL 26 RPOVIDERS DEMANDED.

December 2017

Suzanne from McKinney ABC Pediatrics

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Functionality

5.0

December 2017

Office Practicum delivers

This overall is a great program.

Pros

This is a pediatric software. The designers have built-in designs that are tailored to meet the demands of many pediatric offices. As times and requirements from multiple agencies change, the designers are quick to meet these new challenges. It is easy to use. We have trained new doctors, nurses, front office with no problems. It also has ways to keep confidentiality matters under control. We are able to do everything that we need to do on the software. The designers are prompt to handle problems and prompt to respond to new requirements including requirements, it seems, from the state level for each of the states. We also use the program for billing purposes, and have had no problems with the billing end of things. You can have your own design features added easily and make your own templates for almost everything. Plus, making templates is very user-friendly

Cons

Some of the things we need to do on the software comes at an additional price. For example, if you want to be storing on the cloud or you want the software to send emails of upcoming appointments to patients. Sometimes there are a lot of clicks that seem could be decreased. Extra clicks is time consuming. There are other things that could improve workflow as well which would also improve time consumption.