Office Practicum Software


 

Office Practicum by Connexin Software was built by physicians to provide an integrated electronic health record (EHR) and practice management solution. The system offers appointment scheduling, clinical documentation management, comprehensive exam room functionality and billing.

It's noteworthy how many aspects of the system are geared towards the treatment of children, including several growth chart options, such as Down’s Syndrome and preemie-specific growth curves. Templates are included for school and camp forms, with over 175 templates for “sick visits.” Vaccine forecasting allows doctors to keep track of when vaccines are due for their patients, with prompts and notifications to schedule appointments in advance.

Office Practicum has been used for more than 20 years in small to large medical practices, as well as integrated health systems. Office Practicum has received several awards, including Complete EHR Certification for 2014 Meaningful Use, 2011 PCMH Prevalidation by NCQA, and the Surescripts White Coat of Quality in 2011 and 2013.

 

Office Practicum - Down Syndrome Growth Chart
 
  • Office Practicum - Down Syndrome Growth Chart
    Down Syndrome Growth Chart
  • Office Practicum - Vaccine Forecast
    Vaccine Forecast
  • Office Practicum - Queue Structure on One Screen
    Queue Structure on One Screen
  • Office Practicum - Patient Chart Showing Hyperforms
    Patient Chart Showing Hyperforms
  • Office Practicum - Medication History Checking
    Medication History Checking
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

252 Reviews of Office Practicum

 

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Software Advice Reviews (245)
More Reviews (7)

Showing 1-20 of 245

Maziar from CourseNetworking
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to learn. The learning curve is way better to compare to its competitors. Simple, easy to use, user-friendly, fast and efficient.

Cons

Need more support articles and better tech support. They are doing okay but compared to the actual product it deserves better support system.

Review Source
 
 

Alonso from HealthCompany
Specialty: Hospital
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Office Practicum

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I do not recommend it

Pros

All of your medical records and patient information will be in one place, you can also look up charts and graph.

Cons

Technical support is bad, they never know how to solve your issue, they close the tickets without giving a solution to your problem.

Review Source
 
 

Chela from Spectrum Electric Inc.
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Absolutely phenomenal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I worked a while back at a small pediatricians office and had the chance to work with this great software! Me, being new, I was a little terrified when It came to this sort of things but this is as simple as it gets. It's very user-friendly program and eventually I caught on pretty fast!

Cons

The only issue I encountered at the beginning was the tech department wasn't as resourceful as I thought it would be. I had a glitch on my user account and had to wait a while for them to get back.

Review Source
 
 

Debbie from Woods Mill Pediatric and Adolescent Medicine, LLC
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Office Practicum is really a user friendly EHR!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it is user friendly and it is specifically pediatric based. The support has been good however busy at times. I love the great tips and helpfulness from our rep, from the physician listserv and the conference. I feel like the software makes it easy to keep track of what you have outstanding and to follow up on messages, labs, superbills, etc.

Cons

I do think it is hard sometimes to get the support on more involved issues. When I call for something simple (to IT but not to me) the are quick to get it fixed but when I have a long standing issue I feel like I don't hear back for awhile. That being said I can usually get help when needed.

Review Source
 
 

Gale from Kevin B. Norowitz MD
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Pediatric Bliss

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using OP for about 20 years now and have watched it grow and change like any child from infancy to adulthood, and this program has matured to an invaluable tool for pediatric practices across the country.

Pros

This is one of the easiest programs I have ever used. The point and click on most screens has made a computer dummy like me a genius when it comes to doing my job, or even helping out in areas of the program that are not in my every day job description. Entering payment, doing diagnostic testing in house or sent out to the lab, exam notes and prescriptions have become easier and quicker plus more legible. The program helps track tasks which need to be done when children come in for visits so nothing can be forgotten, vaccines history is available so appointments can be made within the correct time frame to the child to receive them so visits are not lost on early scheduling. This program, if used to it's fullest potential can be a doctors' dream come true.

Cons

There are very few cons to this program, but with all computer generated software, there is the occasional update that doesn't go well. When that happens, support at OP is usually on top of it and a fix is done asap, after all computers are only as good as the programmer and we are all human.

Review Source
 
 

Suzanne from McKinney ABC Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Office Practicum delivers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This overall is a great program.

Pros

This is a pediatric software. The designers have built-in designs that are tailored to meet the demands of many pediatric offices. As times and requirements from multiple agencies change, the designers are quick to meet these new challenges. It is easy to use. We have trained new doctors, nurses, front office with no problems. It also has ways to keep confidentiality matters under control. We are able to do everything that we need to do on the software. The designers are prompt to handle problems and prompt to respond to new requirements including requirements, it seems, from the state level for each of the states. We also use the program for billing purposes, and have had no problems with the billing end of things. You can have your own design features added easily and make your own templates for almost everything. Plus, making templates is very user-friendly

Cons

Some of the things we need to do on the software comes at an additional price. For example, if you want to be storing on the cloud or you want the software to send emails of upcoming appointments to patients. Sometimes there are a lot of clicks that seem could be decreased. Extra clicks is time consuming. There are other things that could improve workflow as well which would also improve time consumption.

Review Source
 
 

Peter from Pens
Specialty: Pediatrics
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Woefully under designed and full of quirks that are not documented. Very poor if you want to do Meaningful Use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple
Low cost fee for software and installation
Adequate training materials
Friendly staff
Adequate support

Cons

Weak product with many glitches that surprise you at every turn.
Lacks many features that most larger companies provide.
The low cost of the software and install will be offset by large amounts of time to make it work.
We had to add staff when transitioning off a state-of-the-art system
Beware of internet glitches

Review Source
 
 

Fred from Bainbridge Pediatrics
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Review of Office Practicum - Pediatric EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1) OP is designed specifically for outpatient pediatrics and thus is the best pediatric EMR on the market.
2) Best Immunization algorithm and always quickly updated to reflect ACIP recommendations.
3) Have found support very responsive and continued improvements on support response as OP has grown

Cons

Challenges with integration to hospital based systems / clinically integrated networks, but I don't think this is unique to OP and is something that OP is working on.

Review Source
 
 

Susan from Pediatric Associates of Fairfield
Specialty: Pediatrics
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Pediatric friendly software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customizable to your practice. Easy to train new employees. User friendly by our large office no matter their computer experience.

Cons

Printing is sometimes a hassle due to process of it sending to a webpage. Sometimes the report building isn’t as easy as it could be.

Review Source
 
 

Lisa from HARBOR PEDIATRICS
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Nursing and vaccines

Ease-of-use

Functionality

Product Quality

Customer Support

OP doesn't forget about their clients!!

Pros

Simplicity of learning use of system and ease of building on knowledge acquired while using system.

Cons

I really get frustrated with updates that at times are not fixed to problems and each year when putting in new flu vaccine.

Review Source
 
 

Stephanie from Downers Grove Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

A Program Catered to Your Practice

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I love that OP is for pediatric practices only, so the focus is solely on ways to help our office function better. The program is easy to use and is constantly being updated with new features.

Cons

Occasionally, updates are released too quickly or without being tested and they may contain glitches which cause temporary issues.

Review Source
 
 

Tatyana from Candlewood Pediatrics
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

software is nice but implementation process, technical support and sales team transparency are very questionable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Be very clear of what you want and have it penciled into the contract.
Would not use their RCM-they take percentage and your staff still has to do a lot of work.
Prepare to pay, it's not cheap.

Pros

like the immunizations layout.
General flow is nice while you have your templates prepared.
Interfaces are nice when they work.

Cons

Tech support is a total disaster.
Different people are responsible for different parts of the program and have no or minimal knowledge of all of it.
You have to be very specific of what you want and have it put into the contract otherwise they will find a way around it.

Review Source
 
 

roshni from Pear Pediatrics
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

best pediatric software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

pediatric based software makes it easier when you are only seeing pediatric patients....

Cons

needs more pre-made templates so gives us more time to finish charting faster......

 
 

Sandy from tanque verde peds
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

OP is a great pediatric EMR!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The portal is a great way to communicate with parents, save A LOT of paper and allow parents/patients to access their own medical records. It has saved us man-power hours and a ton of hassle. A great feature!

Pros

To have an EMR that specifically is tailored to pediatrics is key. The responsiveness of the OP staff, all the way up to the CEO, to their clients is unprecedented and so appreciated. We don't even use some of the features (yet) and we are so happy. It has made billing more efficient, chart documentation more complete and appropriate and has helped our practice immensely. We would highly recommend it for any peds practice!

Cons

The scan review feature needs tweaking - it takes a few clicks to go through scans. But even that is better than the paper system that we used prior.

 
 

Danette from Mercer Island Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

They have thought of everything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does seem the team at OP has thought of everything I would want in an EHR. Very specific to primary care.

Cons

Like all EHR it still takes longer to chart. I am left to put each detail in its bucket. Brain to EHR connection?

 
 

Jeffrey from Kindercare Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Robust pediatric software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Extremely robust, functionality includes everything a pediatric office would ever need. Emphasis on pediatric specifics including weight based drug dosing, growth charts, and immunizations.

Cons

It is so complex that it is difficult to learn how to use all the modules, and to teach it all to staff

 
 

Sue from Downers Grove Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Office Practicum

Ease-of-use

Functionality

Product Quality

Customer Support

We have been using OP for almost 4 years and we are very happy with it. We did a lot of research before we chose OP and we are glad we chose this product. OP is very "user" friendly for pediatricians; whereas, the other products out there were not. This made the transition for paper charts to EMR a much smoother process than we anticipated. No regrets!!!

Pros

Ease of use. Support at OP is fabulous...very quick to respond and solve issues.

Cons

Not happy with the speed of retrieving messages. wish it were quicker. Not sure if this is just our system or a glitch with OP. OP is looking into it.

 
 

Alan from Alan COIT, MD
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great combination of templates and free form notes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've had EMR since 2000. This is a well organized company with great support.

Pros

Ease to make templates
Work flow
Support

Cons

Presently does not have an ability to automatically add a fee to overdue patient accounts.

 
 

Louis from Sunnyside Peds
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had a private practice for 30 years and had paper charts. Two moths ago I closed my practice and joined a group using OP. I had some trepidation about it but found it easy to learn and use.

Pros

Ease of use.

Cons

It is an EMR

 
 

Debbie from Woods Mill Pediatric and Adolescent Medicine, LLC
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

I love OP!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I feel like this is the best of the best when looking for an EHR.

Pros

Easy to use. Easy to train incoming staff. Always improving.

Cons

We have had a bigger problem with a change in our practice and have had a ticket open for months without hearing anything.

 
 
 
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Showing 1-7 of 7

Jennifer from Ormond Pediatrics.
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Horrible. You will Loose money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None. I really like VERY VERY little about this software.

Pros

I do like the fact that you can drag and drop an appointment on the scheduling screen. That is really about it.

Cons

I HATE the call center for your issues. They LITERALLY never know how to fix a thing. They will close a case without an actual answer. You will get a link to a description of what the report is. Not how to fix an issue. The amount of clicks it takes to get anything printed is absurd. The rx writing is absurd. Your nursing staff should be able to send a refill on a chronic med without an issue but this system makes it impossible. They have LOTS of glitches that they NEVER know how it happened or how to fix it. They will say " well we need to see your work flow to recreate the problem". Its a glitch you can't recreate it. The owner is extremely rude and hard to deal with. We have had this system for 6 months and are still not seeing a good number of patients. The billing portion of this system is a complete nightmare. They have sooooo many places to look for charges and so many reports that are all completely different with completely different information on them that should overlap. I can't warn you enough to STAY AWAY!

Review Source: Capterra
 


February 2018

February 2018

"This EMR was designed by a pediatrician, and works beautifully for the way pediatricians practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simply the best and most comprehensive features available anywhere, OP  comes loaded with over 200 pediatric-specific "sick visit' templates, immunization forecasting, electronic school and camp forms along with pediatric developmental assessments, surveys and disease-specific action plans.
I've used OP for 16 years, and can say with confidence that  it is designed specifically for pediatrics , with tools pediatricians need to both keep kids healthy and improve quality of care."

Cons

Hands down the best of the best for pediatric offices. OP is so user friendly and works around your practice.

Review Source: Capterra
 

Imran from OceansAlive.co.uk

February 2018

February 2018

Great product, however could do with more functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Stable and secure platform. The platform gives you a springboard but needs a bit of tweaking and configuration to get it right. It is the amount of fixing and configuration. But this could be a good thing in the sense it is tailored to needs.

Review Source: Capterra
 

Keith from Asun

January 2018

January 2018

Good for my front office staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the this is so great for my staff to speak with my clients. Having a streamlined product helps us get people in and out, but most of all, happy.

Cons

Nothing really, just like that it works, as always the price could be lowered, but that's always the case.

Review Source: Capterra
 

Lindsey from Paw prints around town

January 2018

January 2018

I use this software for our pediatricians office.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that our records are all safely in one place. I can look up charts and graphs easily. I can see changes and comments from the staff.

Cons

It is hard to navigate and a little clunky. It is very basic and not pleasing to the eye. Otherwise, it serves its purpose.

Review Source: Capterra
 

Nathan from UCSF

January 2018

January 2018

Office Practicum is an integral part of our daily work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The functionality of this system allows us to integrate all facets of what we do on a single platform.

Review Source: Capterra
 

Jamie from HIH Inc Medical Billing Service
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Pretty software lacking functionality and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software looks nice but it difficult to use. Lots of set up, constantly changing and no customer support. Reports are difficult to read and don't drill down deep enough to really see what a practice is doing. Not good for practices with multiple locations.

Pros

There is nothing I like about this software.

Cons

Time consuming to use, lacks details, no customer support

Advice to Others

Please think twice before purchasing.

Review Source: Capterra