Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.5 / 5
Customer Support
4.0 / 5
Functionality
3.5 / 5
Pros
"The ease of operation and the excellent Electronic Health Records. Customer support is excellent."
"It's easy to use once you learn it. It formats well once you print it out."
"Easy to learn, navigate, document, search for information and print out. "
Cons
"Generally very happy. Small issues I have had previously with scheduling have been corrected."
"More times than not did not messages and appointments were not scheduled. I would end up calling the office to find out the appointment schedule"
"Occasionally the software responds more slowly than I would like."
Therapractic Management Systems Reviews
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February 2019
Anonymous
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
All-In-One Support
Pros
The software provides us with a confidence that we are making the best decisions we can to maintain HIPAA compliance.
Cons
There have been times when we were concerned about the lack of ongoing training, but after review found there was nothing new needed. It might be nice to have reassurance that things haven't changed periodically so that we know that they are still monitoring needed updates.
July 2019
George from George D. Woodward, Ed.D.
Company Size: 1 employee
Industry: Mental Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Review of Therapractic Management Systems
In addition to convenience and speed, I think the most important advantage with the use of this software is peace-of-mind that I am staying current and in compliance with Medicare requirements and guidelines. I think its nearly impossible for a sole practitioner to keep up with all of the regulations and changes. I have confidence that Therapractic Management Systems is doing the needed research to stay on top of these kinds of changes.
Pros
1. Cost-effectiveness 2. Flexible. I use it for office practice and off-site practice. 3. Interfaces with my billing service and scheduling. 4. Pre-filled from previous note. 5. Confidence that the software is up to date with current medicare guidelines. 6. Excellent support for my question and problems.
Cons
Generally very happy. Small issues I have had previously with scheduling have been corrected.
July 2019
Keith from Florida Department of corrections
Company Size: 10,000+ employees
Industry: Program Development
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
July 2019
Therapractic Review
Still in the process of learning the system. It's getting less complicated
Pros
I like the way the TCU Psychosocial Assessments are set up in the system.
Cons
The least thing I like about the software is it doesn't have all the information lined up.
July 2019
David from David Hooten Consulting
Company Size: 1 employee
Industry: Mental Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Excellent Product
I have been in practice for over 20 years. Records management has always been an issues. The electronic health records with this company are outstanding. From initial “consent to treat” through “progress notes”, the process is seamless. My practice is virtually paperless.
Pros
The ease of operation and the excellent Electronic Health Records. Customer support is excellent.
Cons
Occasionally the software responds more slowly than I would like.
August 2020
Rhonda from Gateway Foundations & Corrections
Company Size: 10,000+ employees
Industry: Mental Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Excellent management system to use for the purpose of recording medical information in this field.
I would recommend this system to former colleagues in this field.
Pros
Easy to learn, navigate, document, search for information and print out.
Cons
The software is easy to use once you learn how to navigate through it.
July 2019
Donita from Gateway Foundation
Company Size: 10,000+ employees
Industry: Mental Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2019
Feedback
Overall it's been okay.
Pros
It's easy to use once you learn it. It formats well once you print it out.
Cons
Adding to Treatment Plans is a challenge because is will require one to recreate the plan instead of allowing one to add an addendum.
July 2019
Steven from Gateway Foundation Corrections
Company Size: 11-50 employees
Industry: Mental Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
July 2019
review of therapractic
Difficulty in putting in groups that are specific to draw information from. Categorizing groups.
Pros
Easy to use in placing data into it. Easy to add clients.
Cons
Difficult to pull data in an organized manner. Difficult in putting clients into groups.
February 2019
Walter from Pitts Davis Counseling Services
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2019
Excellent Integrated Management System
Pros
The ease with which I can use it as I like, the way I can make it fit my practice.
Cons
The length of time it took me to get use to using it. I started as a paper note person, so going totally electronic was difficult for me.
July 2019
Greg from Florida Department of Corrections
Company Size: 10,000+ employees
Industry: Law Enforcement
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Functionality
2.0
July 2019
Non-User Friendly
It is better than nothing, and provides transparency and accountability; however the overall functionality leaves much to be desired. It is very difficult particularly from an auditor's perspective to review the file, and takes far too long to do a thorough file review. It is cumbersome compared to other electronic records from my experience.
Pros
The search bar, which allows you to find the notes you are looking for more easily.
Cons
It is very difficult to navigate, having to open a pdf file for each separate note, rather than having a chronological view of the file. I also don't like that it does not have a built in que to notify supervisors when something needs review and signature.
March 2019
Bonnie from West Texas Medical Center
Company Size: 201-500 employees
Industry: Hospital & Health Care
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
March 2019
Therapractic
Not impressed with the software too many errors
Pros
When it worked it was a help in scheduling
Cons
More times than not did not messages and appointments were not scheduled. I would end up calling the office to find out the appointment schedule
July 2019
Connie from Gateway Foundation
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
4.0
July 2019
Treatment Plan Issue
The procedure to scan, save to file and upload outside documents could be less time intensive if we could do the ASI /ASAM on Therapractic instead of using DENS or paper documents.
Pros
I really like the ability to upload documents, date and label them.
Cons
I am unable to open up the treatment plan review until the master plan is closed now. My treatment plan reviews are due, and I cant do them until my supervisor signs off on the master treatment plans and closes the plan.
Reasons for Switching to Therapractic Management Systems
Transferred to a facility where Therapractic is used.
July 2019
Joe from Gateway Foundation Corrections
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
July 2019
Time Saver???
Pros
That you didn't have to input client info each time
Cons
Too much time going through each client on big caseloads
February 2019
carrie from Medical Practice
Company Size: 1,001-5,000 employees
Industry: Medical Practice
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
February 2019
therapractic systems
they are there to help find therapist that accept the qualifiying insurnces
Pros
it is very is to use, it is user friendly.
Cons
there was nothing that I didn't really like