Makes it easy to communicate with clients through video calls. It integrates with an extensive range of other external apps.

As I mentioned, this is absolutely a great and innovative tool to help connect people with each other through video calls.

The only thing that needs to be fixed is the recording functionality for iOS because due to that we are losing out on a lot of customers.

Without any registration we can join in any room with the known room name and password. Best for real time meetings.

I love using this platform as it is extremely easy and niche.

It is very easy to use click and play and no hassle for customers. Ease of access from any platform.

Experience has been awesome. Gruveo is just what we required.

If for whatever reason you miss the call it doesnt give you any info to track the call or person.

It is easy to use with a simple interface. Also, the quality of voice is good.

It's so easy to use and has a lot of friendly features like storage and download videocalls.

I like most about this software because it's very easy to send the link and connect with the customer. Soon as they click the link they are tuned in.

Gruveo - A Great Option for Business Related Video Calls.

Should be more in order to developer. Please review the pricing policy for the developer and practice lighter pricing.

It constantly gets stuck and multiple transient issues arise constantly with no explanation and get resolved on it's own.

Fantastic - it has really helped us reach our customers and become more efficient.

Occasionally, clients would have an issue with the link that we sent them and I'm not sure if that was a user error or a software error.

I don't like how the audio cuts out when flipping the camera around on phones. Sometimes will be in conversation with customer and miss part of convo when camera is flipped.

It was not the easiest to use and the billing is confusing.

Customers get confused with the camera and microphone.

We use Gruveo for telehealth counseling, and our therapists report that it has worked well for clients to connect. Transitioning to Gruveo went smoothly with great support.

Since that time I've come to love how easy it is to use, the fact I can use it from any computer without having to install it each time, and the affordable price.

Limited time for free users, it irritated me till buy the full version.

The ease of use is fantastic for both the technical and non-technical.

It's the best videocall on the fly platform that I've tryed! very simple and realible.

Once installed, gruveo is easy to use and has a very fluid interface that makes navigating easy.

Being able to send them a link they can use on their phone to join the meeting room is huge. This saved us recruiting during the pandemic.

Very limited storage, only 5gb. Does not work on all browsers.

As with any platform, it is difficult to know if this is an internet bandwidth issue, a user (client) issue, or the platform.

Super Simple Video Solution for Customer Contact.

The quality of the product is great. Easy to use with just one click.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

I had a great experience with this software. It is user friendly and save time and money.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

The ability to connect to other PC remotely and control it is just amazing, the live chat  is also good.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

It has been great to use it. It is very user friendly which gains more confident we are using it right.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

Gruveo is a web-based video conferencing solution designed to help organizations manage video and voice calls. Features include secured calling, customizable branding, alerts, screen sharing and call recording.

The application enables hosts to communicate with clients by generating and distributing call room links to attendees or allowing visitors to connect via call buttons embedded on the website. Agents can handle customer queues using call waiting functionality, manage group calls and share links/text messages with team members during calls. Moreover, the solution enables operators to monitor the caller’s location, referral website and associated device on the incoming call screen.

Gruveo offers integration with multiple third-party applications such as WordPress, Slack, ScheduleOnce, SimplyBook.me and more. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via email and documentation.


LongDescription

Two-Way Audio & Video

Video Management

Brainstorming

Call Recording

Presentation Streaming

Private Chat

Recording

Screen Sharing

Internal Meetings

Real-Time Chat

Chat/Messaging

Two Way Audio & Video

Customizable Branding

Video Call Recording

Conferencing

Video Conferencing

Third-Party Integrations

SSL Security

On-Demand Recording

HD Audio/Video

Mobile Access

Reporting & Statistics

Reporting/Analytics

Live Chat

Virtual Backgrounds

Lock Meetings

Meeting Management

Collaboration Tools

Gruveo offers a 14 day free trial for new users. Pricing starts at $29 per month per user for 1 link and scales with number of users/number of links. Contact Gruveo for further pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

Gruveo

Not Offered

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Commenting/Notes

Whiteboard

Surveys & Feedback

User Management

Personalization

Presentation Tools

Access Controls/Permissions

Session Recording

Remote Printing

Communication Management

Calendar Management

Assignment Management

Scheduling

File Transfer

Contact Management

Meeting Room Booking

Two-Factor Authentication

File Sharing

Alerts/Notifications

Attendee Management

Diagnostics Tools

Monitoring

Prioritization

Troubleshooting

Remote Access/Control

Drag & Drop

Session Transfer

Document Management

For Nonprofits

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


Gruveo vs TeamViewer Remote

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Pricing

Product Demo & Screenshots

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