--- title: "myClubhouse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of myClubhouse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if myClubhouse is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/myclubhouse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Club Management Software](https://www.softwareadvice.com/club-management/) / [myClubhouse](https://www.softwareadvice.com/membership-management/myclubhouse-profile/) / myClubhouse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/membership-management/myclubhouse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/membership-management/myclubhouse-profile/alternatives/) # myClubhouse User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 72 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 49 reviews (68%) - 4 stars: 20 reviews (28%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - We can easily manage a club with separate Adult & Junior sections, provide coaches the exact level of access they need and track any outstanding payments. - Excellent platform to manage membership and beyond of our sports club with 400+ members. - We're now entering our second year of use, planning to extend the users to our sport section leaders to give them contact and event management capabilities they simply didn't have before. ### Most mentioned cons - I find it difficult to navigate, difficult to add an event, but then I have had no practice as others have taken over the duty, so although I’m supposed to help with events I really couldn’t add anything to the website without help as it’s been so long since I was initially shown. - Bulk operations are clunky and need refinement particularly for data cleansing to keep in compliance with GDPR - The only downside is the website has so many features it can be a bit of a steep learning curve to get started and learn how to implement what you want. ## myClubhouse customer reviews Showing reviews 1-25 of 72 (page 1). ### My Clubhouse - Overall rating: 5/5 - Reviewer: Carolyn G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered My clubhouse allows the tennis club to have an online presence and as an information and storage system for members. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to navigate the site as a user to find out information about events; contact details of other members and send emails. As someone who holds a role in the tennis club that requires me to upload and review policies I can use the options available to select the categories of members who should have access to particular policies #### Cons The number of screens you need to move through can be a bit cumbersome --- ### myClubhouse is ideal for grassroots Football clubs - Overall rating: 5/5 - Reviewer: Calum C. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our experience has been excellent. We implemented the solution from a non-existent/incomplete spreadsheet based approach previously and we know with a high degree of certainty who our members are, the membership they possess and whether any subscriptions are in arrears etc. The degree of control the solution has given us has enabled us to grow the club and make informed investment decisions in assets for the club. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highly modular, flexible solution for sports or other club management that worked for us right out of the box pretty much. Outstanding technical support #### Cons Effort is required for building custom pages or club sections but that's no different for any customisable solutions that a club may want. A small degree of technical skill is helpful in using the tools, clarity of what you are trying to achieve and a determination to achieve that is far more important. #### Reasons for choosing myClubhouse Similar pricing for non advertising based versions but a far greater degree of modules available in myClubhouse and customisability at the time we looked at these solutions. #### Vendor response Dear Calum, Thank you very much for taking the time to review us. We are delighted myClubhouse has worked out so well for your football club. Kind regards, Joanne Replied May 2022 --- ### The Beadnell Sailing Club - Overall rating: 3/5 - Reviewer: Carol H. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Whilst I look at it and use it, a lot of members don’t , because mostly people find it difficult to join and pay for events. I don’t find it particularly user friendly. Also the whole years events should be on the events page and they are not, so people don’t look. Sailing events are available but most people still use their handbooks! There is no way for members to communicate with each other on the website, e.g to ask for crew #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros It’s lay out is good. But it is not easy to add information #### Cons I find it difficult to navigate, difficult to add an event, but then I have had no practice as others have taken over the duty, so although I’m supposed to help with events I really couldn’t add anything to the website without help as it’s been so long since I was initially shown. --- ### Best Membership/Website solution, even for smaller sports clubs - Overall rating: 5/5 - Reviewer: Ross H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I selected myClubhouse after doing a vast amount of research into various online membership solutions. It was definitely the most sensibly priced, and the fact that it can serve as your full organisation website also is a huge plus. We are now effectively managing our whole club via the website and its functions. The vendor support team are just amazing. Response times are sometimes almost instant, even at odd times of day, and they are very willing to help with any problem you have - even if it was self inflicted! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Simple to understand and implement (you do not need to be an IT person). - Intuitive for end users. - Great support from vendor - Value for money #### Cons None really identified yet. I sometimes feel that I am limited in customisation options - but that's what keeps this simple and friendly to use. #### Reasons for choosing myClubhouse We saw some examples of other sports clubs using it, and got in touch with them directly (not via vendor) to get honest views. It was overwhelmingly positive. That endorsement sealed the deal for us. And to be frank, the costs are very reasonable so it wasn't hard to justify (we are non-profit), whereas some other options seemed quite pricey. #### Reasons for switching to myClubhouse We lacked the technical skills to achieve via wordpress plugins what we can achieve via myClubhouse, and wouldn't have had support in the way we needed it. #### Vendor response Dear Ross, Many thanks for your review, it's great to hear how happy you are. Kind regards, Joanne Replied August 2019 --- ### A learning curve..but a good one! - Overall rating: 4/5 - Reviewer: yvonne b. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very helpful and supportive. They really listen to me when I have issues of "fit" and are aware of the need to develop functionality and work on new features to improve user experience. Moving it forward is v important to us and they understand that I believe. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We needed booking and payment online in these restricted times and i researched many products before recommending this on on functionality, price and support accessibility. Like best: as a market researcher in my other life..I like the logic and filtering functionality to drill down for information or interrogate the system. #### Cons Because it wasn't written specifically for our sport there are challenges in the "fit". It is restricted on terms of multiple costs for a single facility and shared payment. Maybe some YouTube tutorials would be useful. #### Reasons for choosing myClubhouse The assistance offered in setting up the website, the responsiveness of [SENSITIVE CONTENT HIDDEN] to queries, recommendation, the feeling that it wasnt a case of " take it or leave it ..it is as it is " rather "we hope you will choose us and we will do our best to understand your needs and respond with solutions/develop new functionality so the site works for you". #### Vendor response Dear Yvonne, Thank you very much for taking the time to review myClubhouse. We are delighted it is working well for you. I think when you refer to "multiple costs for a single facility" you are referring to the new Booking module, which is very much in development and will expand with the direction of wonderful clients! We look forward to continue working with you. Kind regards, Joanne Replied September 2020 --- ### Great new system for our club - Overall rating: 5/5 - Reviewer: Rebecca O. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really good - particularly the support to help us get set up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really flexible and intelligent system with loads of options. #### Cons Bit more techs and complicated to set up #### Reasons for switching to myClubhouse Webcollect had not made any upgrades or improvements to the product in all the years we had used it. And the support was non existent #### Vendor response Dear Rebecca, Many thanks for your review of myClubhouse for your athletic club. We are delighted you are getting off to a great start and that our support in helping you get set up did not disappoint. We hope you continue to be impressed. On our Service Desk, you can make suggestions for improvements, e.g. on how the set-up could be made less complicated, and we are always gateful to hear them. Kind regards, Joanne Replied February 2023 --- ### Badminton Club Membership Management System - Overall rating: 5/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent and friendly support - especially during on-boarding. New features and functionality frequently added. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Broad range of features. Excellent support. Broad range of user payment options. #### Cons No mobile app, but I believe this on the roadmap. #### Reasons for choosing myClubhouse Hosts club website.Can process cash as well as credit card payments.Broad functionality. #### Reasons for switching to myClubhouse GroupSpaces was discontinued. #### Vendor response Dear Mark, Thank you so much for your positive review of myClubhouse for your badminton. Good to hear you are pleased with the features and support. And yes, I can confirm that an app is on its way - we have the first version in testing already and will be rolling it out soon. Kind regards, Joanne Replied February 2023 --- ### The definitive tool to manage my club efficiently and without complications - Overall rating: 5/5 - Reviewer: Raul Antonio Z. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Once set up, I was amazed at how easy it was to customize my website to my club's needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I can fully customize my club website according to the needs and preferences of our organization. From member and event management to booking and payment management, everything is in one place and organized. #### Cons So far I haven't found anything I don't like about this platform. It has exceeded all my expectations and has provided all the tools I need to run my club efficiently. --- ### Great Product and Great Company - Overall rating: 5/5 - Reviewer: Gordon W. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EXCELLENT - could not ask for more #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software does all we want it to do ... and a lot more besides. It has every feature that you could think of ... and many that you have not thought of. We use it for pretty basic functions and have not got into all the details (yet). Best bit - friendly and amazing support - always on hand to help you - quick and friendly. #### Cons I did find it a little hard to get my head around it - always the case with new software - and as this is only a 'part time' thing for me (volunteer members club) the learning curve was as expected. Best bit was the great support. #### Vendor response Dear Gordon, Many thanks for taking the time to review myClubhouse, we really appreciate your feedback. We are delighted you like all the features we offer. myClubhouse is very much customer-driven so all those features you hadn't thought of were probably requested by one or more customers! We do appreciate that due to the level of detail in the system, it can take a while for new customers (on the administrator side) to get to know it. This is something we are actively addressing e.g. by offering Simple and Advanced options on some features and we will also be working on some 'Getting Started' training videos. In the meantime we always encourage any new client (even on a free trial) to book in with us for a live online demo to get them up and running as quickly as possible. We look forward to continuing to work with you and your watersports club for, we hope, many years to come! Kind regards, Joanne Replied February 2019 --- ### I love it! - Overall rating: 5/5 - Reviewer: Leah J. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Meeting people in my industry has been awesome. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is like FB for musicians, (in my case at least) The ability to connect and collaborate with people into similar niches as you is definitely there. I see this app getting much more popular than it even is now. #### Cons It took forever to send me the text inviting me onto the platform, like, a week. Aso the moderation of groups isn't quite there yet. --- ### MyClubhouse for Penguin Cruising Club - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very user- friendly and is UK based so reinforces a strong connection with the product and a sense that they understand our requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In the space of three years our cruising (sailing) club have migrated all our membership data to MyClubhouse and members can now sign in to their accounts, manage their data and subscriptions, and complete on-line application forms to attend our events. The system is the main conduit of our communications with members and has improved the professional look of our organisation such that we have grown significantly since its introduction. Our events are all now administered through the platform and we can create web content, blogs and discussion forums specifically targetted at event attendees. Far from beng centralised around one administrator, we have several committee members contributing to this content. Our next step is to incorporate e-commerce, which is a out of the box feature withing the system so should be plain sailing (if you pardon the pun!). The developer team have been excellent in providing support where needed (though we have found the process to so user-friendly they are doing themselves out of a job!). #### Cons So far we've not been able to identify any limit to what we might achieve with MyClubhouse. If you are reading this from the perspective of a sailing club and wondering whether this would suit your purpose, I would recommend you contact the developers about the facility for managing berths. It would appear they have developed similar solutions for other bespoke organisations, so I'm sure they will be able to advise on what can be achieved. It would be well worth is as we've not looked back since we signed up for this service. #### Reasons for choosing myClubhouse The free trial enabled us to thoroughly test the systems we were comparing and with MyClubhouse we made the most progress in the shortest time. #### Vendor response Dear Michael, Thank you for your review. I'm glad to hear myClubhouse is working so well for your cruising club. Kind regards, Joanne Replied May 2022 --- ### Feature rich software. Great flexibility. Easy to use and great support. - Overall rating: 5/5 - Reviewer: Roy P. - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After looking at many alternatives it was decided to use myClubhouse as the database for our sailing club. We have been using the software for 18 months now and have just completed our second renewal period. Renewal notices were sent out automatically and members renewed noticeably quicker than in the past with 80% of these paying on-line, the fees being automatically credited to the club bank account. Fantastic! Relevant data can now be made available to specified club officers - not only useful for the day to day management of the club but also to provide the committee with valuable information for use in monitoring and planning future developments. During the second year we migrated our website across to myClubhouse. This was very easy to do and has been very successful. We have just used the Event Manager for the first time to enable members to sign up for the Annual Dinner. Once again this was very easy to do. Members were able to pay on-line and during the sign-up process were able to select their menu choices. A terrific help to our Social Secretary. During the coming year we will be piloting the use of the Club Shop for the sale of club merchandise. myClubhouse is extremely flexible and can be adapted to fit any club set up. They really do seem to have thought of everything. I have no reservations whatsoever in recommending myClubhouse. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and feature rich. Terrific support from myClubhouse from the initial set-up and importing of historical data to very responsive day to day help. New members can sign up easily on-line Auto renewal and on-line payment means that in most cases the process is automated saving the Membership Secretary a huge amount of time and avoiding the need for club mailings. Included website functionality provides a one stop shop for members. Event Manager with on-line sign-up and payment. #### Cons There is a steep learning curve initially and on-line help screens and FAQs would help. However, as mentioned previously, the support provided through the service desk is very good. #### Vendor response Dear Roy, Many thanks for your very helpful review. We are delighted that myClubhouse has saved you time and enabled you to collect membership fees more quickly. We do appreciate there is a steep learning curve for administrators at first and we are doing our best to address this. We are gradually putting in place more guides and simplifying processes as much as possible. In the meantime we are always on hand to offer live demos, telephone and email guidance as well as a free set-up and data import service. It has been a pleasure working with you and your colleagues at Dittisham Sailing Club over the past 18 months and we are delighted you are dipping your toes into some more features such as Events Manager and Club Shop. Kind regards, Joanne Replied February 2019 --- ### A Great and Very Powerful Tool - Overall rating: 5/5 - Reviewer: Dan S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were looking for a 21st century solution for our association that had been run analogically for the last two decades. The idea was to have more efficient processes and one single platform for everything. MyClubhouse is our "One Stop Shop", where our members can sign up, manage anything to do with their membership including payments, find relevant information and documents and can also book and pay for events and training courses. It was also important for us to have a solution that is easy to use since many of our members have not grown up with technology. Many of our members find myClubhouse very easy to use. It all works great for us and we have started to use additional features of myClubhouse in the meantime, which have helped us to simplify another complicated process that had been very time-consuming in the past. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Generally, myClubhouse is very easy to use and not complicated to set up. Importing initial data is easy too: Set up a spreadsheet according to the instructions, add your data and import it - done. myClubhouse is customisable to a very high degree, which allows us to keep things personal. It comes with so many great features that have made life a lot easier for us. We really like the events feature that allows us to organise and run our events much more efficient than in the past, also due to the integrated bulk email and payment systems, which are simple to use and work very well. We use the software to manage our documents and our annual CPD process, for which we are using the "Certifications" module. It did not take much effort to set this up and we are saving so much time compared to the way this was handled in the past. We also run surveys amongst our members by using the forms feature. These forms are entirely customisable, so is the initial sign-up form, which really helps us to get the information we need from our members with a simple, structured approach. Keeping member’s data up to date has also become much easier and outdated spreadsheets are definitely a thing of the past now. #### Cons Not much to say here. Would be great though if the landing page was more customisable, so that we had an external and internal version. #### Reasons for choosing myClubhouse We did some extensive web research and had a look at the available platforms. myClubhouse won since it seemed very easy to customise and it was also obvious from the website that the people involved in its development had done their homework and put a lot of thought into it. We also liked the simple and transparent pricing. #### Vendor response Dear Dan, Thank you so much for taking the time to review myClubhouse, we really appreciate it. It is always a pleasure to work with you. Kind regards, Joanne and Matthew Replied August 2020 --- ### Good overall solution for a club of our size. - Overall rating: 5/5 - Reviewer: Nick M. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was a new administrator coming in after the site being well established. A bit daunting at first but bybtrial and error have managed to master most functions. A very responsive tech support from [sensitive content hidden] has been a great help. Some of the coding seems to be temperamental when setting up spaces, in particular our meet the committee page where details change. The formatting can fall apart sometimes needing to be fixed by HTML which to a non coder is daunting. Overall, great for the membership management and payment through the website plus online shop. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Membership directory, payment taking through the website with differing payment types, event diary, online shop #### Cons Interface isn’t particularly user friendly for a lot of our users. A GUI refresh would be great. Bulk operations are clunky and need refinement particularly for data cleansing to keep in compliance with GDPR #### Reasons for switching to myClubhouse Professional feel, online shop, payment through website, Event calendar #### Vendor response Dear Nick, Thank you for reviewing myClubhouse for your running club. We are glad it is working well for you and will do our best to address the issues you have seen when editing the CMS pages ASAP. I look forward to continue working with you. Kind regards, Joanne Replied February 2023 --- ### myClubhouse - Overall rating: 5/5 - Reviewer: Lindsay W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Always happy to take suggestions for improvement Since purchasing the software the style and functionality has improved/been built beyond recognition Developers are excellent to work with Our members really like using it, find it easy to navigate recent improvements have meant that we now have a single interface rather than having to have a separate website Most common comment from our users is - "no idea how we managed before we purchased Clubhouse" #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Customised to suit our organisation and its activities Has made our volunteer roles simpler and less time consuming Ensures equal access for all our members Easy to use Supports our financial processes and audit trail Ability to tailor access levels easily in line with roles being carried out within our organisation In recent months the software has been crucial in helping to ensure compliance with Covid secure requirements #### Cons Some sections not quite as joined up with others as they could be, but this is a work in progress When upgrades are made there always release notes to refer to so that we know what changes have been made Whilst support is is excellent, the respond times have lengthened recently #### Reasons for choosing myClubhouse Excellent interaction with the developers, who we were able to work with to put in place a customised programme to suit our activities #### Vendor response Dear Lindsay, Many thanks for your review, it is a pleasure working with you. We are sorry response times have been down a bit whilst we all cope with the pandemic, but we are picking up the slack now! Kind regards, Joanne Replied September 2020 --- ### Great easy to use system - Overall rating: 5/5 - Reviewer: wendy t. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive . Has made all our renewals and membership issues easy to deal with as well as running our open events . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping everything a club needs to run in one place- very easy to use and great support on setup and afterwards #### Cons Very email heavy! Three emails for every transaction. Also very easy for a member to create duplicate records when they enter events open to non members #### Reasons for choosing myClubhouse Looked at some member only packages - they were cheaper but didn’t keep everything in one place. #### Reasons for switching to myClubhouse Didn’t deal with membership data - this was all on excel #### Vendor response Dear Wendy, Thank you so much for reviewing myClubhouse for your running club. It is great to hear how well it is working for you. We are working hard on ease of use, especially for the less common usages such as event sign-up for non-members, so if you can send us any specific examples where you have received duplicate registrations we will definitely examine our processes to see if we can come up with any improvements. It has been a pleasure to work with you. Kind regards, Joanne Replied February 2023 --- ### Excellent club membership system and fantastic customer support - Overall rating: 5/5 - Reviewer: Stuart B. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The myClubhouse tool provides everything we need to enable our not for profit children's football Little League organisation to: - manage our members in a GDPR-compliant fashion, removing our old paper-based systems - streamline our registrations process - provide a much more reliable audit of payments made by members - dramatically improve our communications to our members #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is excellent at managing members, and in being flexible enough to be able to mould its processes to suit our organisation. Many other systems that we reviewed did not fit with our registration process or membership model, and were very rigid. myClubhouse enables us to tailor everything exactly the way we need it to be. An additional key point - not specific to the software, but the customer support is unbelievable. Every request I have ever made to the team at myClubhouse has been picked up immediately and dealt with thoroughly. I wish every software tool that I use was backed by such a dedicated team. #### Cons The one issue we have faced with the system is that making payments for their memberships by our members is not very intuitive. It does successfully deal with some complex challenges, for example grouping payments for totally separate members into a "Family Group" so that a parent can manage all of their children's memberships in one place. However, this has proved to be the one major area where we find ourselves having to give a lot of technical support to our members. #### Vendor response Hi Stuart, Many thanks for your detailed review. We are delighted to have helped you to make so many improvements to your little league. Your feedback on the Family Groups has helped us to improve the process so we hope you will not have so many requests for guidance next season. Kind regards, Joanne Replied March 2019 --- ### A big step forwards in club management - Overall rating: 4/5 - Reviewer: Phil K. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good software and the capabilities it gives us allowed us to navigate through Covid and beyond. A large time saving in administration with the automation of membership and renewals as well as the payments integrating into the Finance software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to integrate our membership and payments into one system that is GDPR compliant. #### Cons The web content part is a little basic needing some knowledge of HTML. #### Vendor response Hi Phil, Thank you very much for your review. We will continue working on new features for the CMS in order to reduce any need for HTML knowledge. We are glad our system has saved you so much time and helped you to stay GDPR compliant. Kind regards, Joanne Replied March 2023 --- ### Charity review - Overall rating: 4/5 - Reviewer: Julie B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. the support when queries are raised is timely and effective #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros as a small charity the fact that myclubhouse offers a range of services in one package is very helpful. #### Cons it has taken time to fully understand the system but the support has been very helpful #### Vendor response Dear Julie, Thank you very much for your review of myClubhouse for your district nurse association, it is very important to us. We are glad myClubhouse is helping your charity and if you every need assistance with anything do not hesitate to contact us view the support desk. Kind regards, Joanne Replied February 2023 --- ### Clubhouse Management - Overall rating: 5/5 - Reviewer: Harry B. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The software allows us to record any data - and there can be a lot in a sports club, and provides a central hub for it to be used - rather than multiple people having multiple spreadsheets which invariable leads to data lost over the years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides a central hub through which all aspects of managing, organising and recording of absolutely any type of data can be done by a group of volunteers running a very large and busy rowing club. #### Cons It can take people a little while to understand the way data is recorded, but the developers are very responsive, are constantly improving the software and new updates come through seemlessly. #### Vendor response Dea Harry, Many thanks for your great review, we are delighted to be helping such a vibrant rowing club. Your ideas for improvement are always welcome, thank you. Kind regards, Joanne and Matthew Replied August 2020 --- ### Great product - Overall rating: 5/5 - Reviewer: Colin M. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Enabled us to eliminate cash payments for training sessions Centralised our membership management databases and processes Simplified the task of setting up bulk events over a long period of time Made it much easier to start the annual renewal process of our membership #### Cons None really. We might find the odd bug but they are typically fixed very quickly on discovery. #### Vendor response Hi Colin, Thank you very much for taking the time to review myClubhouse. Great to hear you are so happy with the product and service. We look forward to continuing the good work with you! Kind regards, Joanne Replied March 2019 --- ### My Club House review - Overall rating: 4/5 - Reviewer: Tanisha T. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent technical support #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The shop, being able to sign members up and have add OJ’s #### Cons No Application. Would be easier to use for young people and on the go. #### Reasons for choosing myClubhouse Most things we wanted all in one place #### Reasons for switching to myClubhouse Couldn’t do all we wanted #### Vendor response Hi Tanisha, Thanks for your review, I am glad things are going well. Although we don't have an app, the site is responsive so works well on mobile phones and we are constantly striving to improve mobile.usage. We look forward to continue working with you. Kind regards, Joanne Replied November 2020 --- ### A great Membership tool - Overall rating: 4/5 - Reviewer: Dominique B D. - Industry: Sports - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It allows you to easily manage the membership of your club: you can search for individuals, categories, you are reminded when renewals are due, you get alerts when potential members ask for information #### Cons It can have temporary glitches but the executives are always helpful #### Vendor response Dear Dominique, Many thanks for your review! It has been a pleasure to work with you and other committee members at Sutton Churches Tennis Club for so many years and we hope to continue for many years to come! Kind regards, Joanne Replied February 2019 --- ### Super easy to use, great to have so much functionality in one place - Overall rating: 5/5 - Reviewer: Patricia A. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and straightforward to use. Can see upcoming events at a glance. Lots of useful features such as being able to pay directly for events, and with a clear history of what events I’ve attended. Easy to change your communication preferences. Good club directory so I can easily contact other members. Good to have all documentation in one place for everyone to be able to access. #### Cons I haven’t encountered any problems as a user of the software or any features that I feel are lacking. #### Vendor response Hi Patricia, Thanks for your great review! We are so happy you are enjoying myClubhouse. Hope we can continue to make your life easier for many years to come. Kind regards, Joanne Replied February 2019 --- ### Excellent membership platform for sports club with high level of customisation - Overall rating: 5/5 - Reviewer: Florian M. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good Support team, help is usually available within just a few hours! Very open to feedback and new feature requests/improvements. Small bugs are fixed rapidly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent platform to manage membership and beyond of our sports club with 400+ members. Very high level of customisation available within the platform, we were able to tailer it specifically to our needs. Members have generally found the platform easy to use and liked the good overview of their payment status, renewal options and event bookings. We can easily manage a club with separate Adult & Junior sections, provide coaches the exact level of access they need and track any outstanding payments. For what our club needs, myClubhouse is the perfect solution at a reasonable price point. #### Cons Small learning curve at the beginning but lots of great resources available and very easy to maintain long-term once everything is configured and up and running! #### Reasons for choosing myClubhouse Level of customisation options, ease of use, scalable platform, integration with GoCardless which offers low payment fees ## More reviews [Next reviews](https://www.softwareadvice.com/membership-management/myclubhouse-profile/reviews/?page=2) --- myClubhouse Reviews, Pros and Cons - 2026 Software Advice