Amazon Pinpoint vs Fullstory

RATING:

4.5

(22)

Amazon Pinpoint has 22 reviews and a rating of 4.45 / 5 stars vs Fullstory which has 66 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (22)
4.6 (66)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 24, 2022
November 29, 2023
Pros/Cons
  • Pros

  • This product is really easy to use because I could just click the link in app just like that I highly recommend this app.
  • This could be to make fundraisers, gain attendance to art showings, or create a community with active communication between parents of students, students, and fellow educators.
  • Cons

  • Customer service is horrible if you need to talk to a live person on the phone.
  • Sometimes a third party seller ships you defective merchandise.
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  • Pros

  • It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.
  • Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.
  • Cons

  • This makes it difficult to determine which options the user is actually seeing. The way they portray the user zooming-in is also a little disorienting.
  • We don't rely too heavily on the product simply because we can't be sure it's capturing everything.
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Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos