Freshservice vs Syxsense Manage

Freshservice has 386 reviews and a rating of 4.53 / 5 vs Syxsense Manage which has 60 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (386)

4.65 / 5 (60)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 10, 2021

December 22, 2020

Pros/Cons

  • Pros

  • It's powerful and easy to use It's fast and stable It works well with all major browsers It's updated frequently with new functionality The support is very responsive and effective

  • I like the ease of use - It has been really easy to roll out to the userbase

  • Cons

  • The project management part in Freshservice is okay for small companies, but lacks a few features you need when managing bigger projects.

  • Automation rule are restricted in what they can use (eg you can't use tags on any rules). Project management has clearly been dropped, which is disapointing.

  • Pros

  • I like the ability to see statuses at a qucik glance and this product provides that. No time wasted searching. Easy to use. Many, many features and more keep getting added

  • We really like the user friendly interface. It gives us a quick view of all of our devices and access to them using the remote control element.

  • Cons

  • Not much, it works really well, sometime when they have new features they might break some tasks and support is not fast in fixing them but that does not happen very ofthen

  • The only thing I'd love in an update would be the ability to remotely deploy multiple software's to one or many computers.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux