It's a great product which is fully supported 24x7 both by email and speaking with a live support.

The installation time take the lead as it is pretty straightforward and less complicated when compared to other softwares  have used.

I've recovered several customer files that were inadvertently deleted with very little trouble.

It was easy to setup for office 365 and easy to recover items in 365. It was easy to locate and restore files in server backups.

Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts.

The load of functions can be overwhelming, especially with all of the cryptic abbreviations. Honestly though, this is not a real con, but rather my own problem.

Backing up my work is very easy to do. The software is especially good with office 365.

Tried this tool to have it integrated with other SolarWinds products and its a pretty decent solution.

Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent.

Solar Winds Backup reasonable price a the secure backup.

Data is easily accessible from everywhere and backups are generated automatically and efficiently. The ability to access old versions of backups is especially helpful to never lose progress.

Software is easy to use, set up, and administer. Also the cost is so much better than competing localized products.

This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work. The web interface is simple to use and the support has been fantastic.

Easy of install and setup, ease of Use, accuracy, recovery option.

Must recommended flexible and reliable product for SMB or Enterpraise.

No local only option for backups, and relatively expensive complete product.

I've used other backup software in the past and I can say this is the best one I've ever used, hands down.

Very good customer support, and useful online backup function.

Branding of clients is one feature i find intriguing and useful plus the entire process is easy to do.

Overall is being great, a few glitches but support try there best to meet your expectations.

It is fully integrated into N-Central, SolarWinds RMM product. This allows for centralized management from the RMM console and easy templating and monitoring of the backups themselves.

Backups are reliable and easy to implement at any time. You can store multiple weeks or even months of backups at a time, and restoring data when needed is a snap.

I had to contact support multiple times to trouble shoot why the software wasn’t working with my surface pro. They cater more to Apple products.

Occasionally I have trouble with the remote printing function.

My users, as well as myself, enjoy the simplicity and ease of use of this software and how it gets out of the way and allows us to concentrate on our workflow.

I love it because I can wander the classroom, keep a better eye on what my students are doing while going over the notes. My classroom management has improved and the student engagement has improved.

Easy to purchase, easy to deploy, easy to use, great price.

I've been very happy to find such a good tool at a reasonable price.

It is lower cost than other leading similar software, and the support is excellent.

Overall, I've been extremely happy with Splashtop Business Access. It is well worth the minimal fee for the time it has saved me and the convenience it has provided.

My experience has been great. Was having speed issues at first, call customer service and they weren't as helpful as I would have liked.

Installation was quick and easy and the program is super simple to navigate.

Ability to access multiple computers is great. Customer support very accessible.

So far, I have not had any experience that I would say was a negative experience.

It can be a little confusing to install at first but, do one and after thats, it's a breeze.

This software is very easy to use. You just send an invite out to the computer you want to remote into, they click on the link and that is pretty much it.

Some of the directions in the beginning were a little confusing regarding whether it was referring to the host or the outsider we wanted to give access to.

Splashtop can be choppy which can be frustrating if you were to use it all the time.

I also like the resolution when connecting and ability to switch the remote monitors as needed.

Copy and paste feature between screens is fantastic. Every update is a major step forward and keeps getting better.

Seamless integration and use - it is as if I am sitting at workstation at the office. Two monitor setup works great.

The only major downside is that, by default, when connected remotely, Splashtop allows for simultaneous mouse control between the admin and site user.

Easy to deploy, low resources comsuption, low bandwidth, easy for no technical users and most important quality for not expensive software solution.

Splashtop is extremely simple to set up and use. It's been extremely reliable so far in terms of connection speed and quality and is superb for the price.

Very easy to use with a simple interface. When the user is ready for remote support, just a few click/tap away and an agent can rapidly see the user's screen and help them out.

I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch.

US Dollar

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. 

Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide.

LongDescription

User Management

Status Tracking

Data Retention Management

VM Backup

Email Alerts

Customizable Reports

Access Controls/Permissions

HIPAA Compliant

Data Synchronization

Storage Management

Backup Scheduling

Task Scheduling

Web Access/Restoration

SSL Security

Multi-OS

Single Sign On

Secure Login

Web Archiving

Disaster Recovery

Scheduled/Automated Reports

Continuous Backup

Scheduling

Self Service Portal

Version Control

Data Dictionary Management

Historical Reporting

Data Security

Two-Factor Authentication

Encryption

Role-Based Permissions

Local Server Options

Activity Dashboard

Alerts/Notifications

Deduplication

Multiple Data Sources

Bare-Metal Restore

Automated Scheduling

Cloud Backup

Multiple Format Support

Backup Log

Data Recovery

Incremental Backup

Alerts/Escalation

Compression

Automatic Backup

Monitoring

Data Migration

Backup and Recovery

Differential Backup

Secure Data Storage

Multimedia Archiving

Archiving & Retention

Search/Filter

Reporting/Analytics

Contact N-able for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Cove Data Protection

Live Online

Webinars

Documentation

Videos

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant.

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Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.

Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.

Pricing: Starts at $5/month.

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Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.

Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.

Pricing: Starts at $17/month.
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Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.

Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.

Pricing: Starts at $40/month.
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Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.

Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.

Pricing: Contact us for Splashtop Enterprise pricing.

File Management

Activity Tracking

Remote Printing

Communication Management

Screen Recording

Print Management

Collaboration Tools

Data Import/Export

File Transfer

Remote Monitoring & Management

Screen Sharing

Mobile Access

Authentication

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Remote Access/Control

Employee Activity Monitoring

Summary Reports

Multiple Monitor Access

Drag & Drop

Remote Support

Multiple User Accounts

Live Chat

Real-Time Monitoring

Event Logs

Configuration Management

Real-Time Updates

Dashboard

Real-Time Notifications

Reporting & Statistics

Customizable Branding

Third-Party Integrations

Maintenance Scheduling

Task Management

Inventory Management

Security Tools

Anti Virus

Remote Update/Installation

Support Ticket Management

Two-Way Audio & Video

Session Recording

Unattended Access

File Sharing

Troubleshooting

Session Transfer

IT Reporting

$5.00 per month for Business Access Solo (billed annually at $60/year)
$8.25 per user, per month for Business Access Pro (billed annually at $99/user/year)

Cove Data Protection vs Splashtop

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