Healthcare Compliance Software vs ConnectWise PSA

RATING:

4.9

(23)

Healthcare Compliance Software has 23 reviews and a rating of 4.87 / 5 stars vs ConnectWise PSA which has 243 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (23)
4.1 (243)
Ease-of-Use
5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
May 20, 2024
May 30, 2024
Pros/Cons
  • Pros

  • Customer Service has been very helpful in setting up my company's platform and the platform itself is very user friendly.
  • What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice.
  • Cons

  • Pop-ups but i think that was more my computers fault. I don't believe there is anything that I dislike about this program or feature.
  • We have found no significant issues with the HIPAA Compliance Software.
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  • Pros

  • I love how it ties with Quickbooks, makes transferring invoices and data so easy. Also great that it is so multi functional.
  • The end of the ady when i can log out of Connectwise. The Contract part and some automation is good.
  • Cons

  • They literally just churn you out and get the next lot of sheep in. Sales team lied about how it would interact and sync with Xero.
  • The sales team had no sense of ethics and resorted to lying in order to make a sale. If ignoring the deplorable ethics of the company, the product itself has innumerable flaws.
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Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos