Best Tech support I have ever had from a shopping cart.

I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

Big Commerce has built a fabulous eCommerce engine that integrates with many important providers of inventory, POS, shipping, tax calculation, etc. They offer all this at a reasonable fee.

I like that this software is easy to use and all the features for listing your products are wonderful.

Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc.

It's a pleasant and delightful experience. It is a robust e-commerce solution for B2B, B2C and Wholesalers.

Very good site builder and systems. I woudln't go back to hosting our own site as you can get everything you want for a better price and with great support.

Support is excellent and you can actually call them up and find a very helpful and knowledgable person at the other end.

Its also secure as it does not allow the access to PHP files. Its very easy to use and understand.

In general, I am very satisfied with the product. It serves its purpose for a reliable and easy to set up ecommerce platform with lowmaintenance cost.

Their support staff has been instrumental in our ability to adjust when a problem arises, and find a long term solution to ensure our ongoing success.

There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available.

BigCommerce is a very dynamic company and I enjoying watching their progress.

I struggle to make changes to the content of the site, it's hard to find various sections (eg the header, footer etc) in order to make the changes I want to make.

Overall BigCommerce is a great tool for experienced ecommerce marketers or stores that want to build their stores on a platform without having to pay for many add-ons or features.

Big Commerce have done an excellent job of identifying and integrating the components necessary for a very robust large scale online store.

Best online platform for start-ups and beginners to innovate business.

Entry-level features aren't barebones like you might see w/ other alternatives. Excellent customer support staff - helpful, timely, & efficient.

The ease of using Bigcommerce was a huge plus for our business. It was easy to navigate and program the software to fit our business needs.

It feels bulletproof and everything is very secure. We are excited about the new WordPress integration.

They also refuse to assign us an account manager even though we’re an enterprise customer. I beg you, DO NOT sign up for one of their plans.

Among the best ecommerce solutions for growing businesses.

We had a delightful surprise to see that BigCommerce is one of the most complete platforms out there, that is extremely user friendly whilst being robust and complete.

The entry-level plans are way worth the cost and allow many businesses at any size level to utilize BC to their advantage.

It has advanced pricing controls and other B2B features. The templates are great and we really saved a lot of time with a customization.

Because the dashboard of BigCommerce is really awesome, easy to learn and understand.

The tool is great but the support team and the client centric focus is what sets the tool apart from the competition.

Profitero is a software, correct. However, it is also a talented team that is striving to help it's customers gain greater understanding of the eCommerce landscape.

The UX & ease of use, when switching between the elements is super quick and easy. Additionally, the daily scrapes make the platform up to date.

Their solution is very good especially for a couple key retailers but expanding it to more retailers and UPCs quickly was a bit cumbersome/costly.

Their customer account management investments have improved significantly and are a true strategic partner keeping pace & constantly priorioritizing based on VOC via multiple leadership councils.

Ease of use, updated on regular basis. Does exactly what we need it to do.

Great experience with support above and beyond from our Profitero partners.

Easy to learn and figure out each dashboard. Data is available at a good rate.

Profitero is definitely an expert in the space and provides a robust and detailed tool to help with -commerce management.

Excellent customer service and setup from the account team.

That was best in class and very useful early on in expanding Ecommerce with our company.

The team is super helpful. The training they provide and ongoing assistance with questions or reports is best in class.

Profitero is a great partner. We chose them 2+ years ago for capabilities, value, and scale of retailer coverage.

Insight services excellent as engaged into business discussions and come with innovative ideas that I am happy to support internally.

Hard to scale to many retailers and stores without big costs and long lead times.

My use of Profitero is most valuable in sizing the category and competitors. Additionally, I have leveraged the software to understand optimal pack sizes and price points for products in my category.

Improved images an d conversion. Amazon changes meant the tool paid for itself quickly.

Profitero has been a great strategic partner. Beyond the tool and unique data capabilities, they are integrated into the dynamic digital commerce ecosystem and are thought leaders in this space.

The pricing and promotions tab was always a bit confusing for me. I found the data to be inconsistent with what was live on site which is problematic when the algorithm is constantly shifting price.

Difficult to combine insights across multiple categories/brands.

However, this is because we have a large product catalogue and it can be difficult to identify issues straight away.

The tool is great but the partnership is extremely valuable. From [SENSITIVE CONTENT], I am extremely pleased with the critical thinking from the team.

US Dollar

BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces.


BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner.


The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, Infusionsoft and MailChimp, centralizing orders and increasing checkouts through platforms like PayPal One Touch.



LongDescription

Cataloging/Categorization

Multi-Channel Marketing

Tax Management

Newsletter Management

Electronic Payments

Bulk Ordering

Multi-Channel Management

SEO Management

Data Synchronization

Customer Segmentation

Templates

De-Coupled Front & Back Ends

SSL Security

For B2B

Real Time Editing

Pre-built Templates

Marketplace Integration

Product Configurator

Customer Touchpoints

Order Management

Credit Card Processing

Reviews Management

Customer Accounts

Refund Management

Shopping Cart

Payment Options

eCommerce Management

Shipping Management

Template Management

Content Publishing Options

Data Import/Export

Promotions Management

Inventory Optimization

Content Management

Preview Functionality

Multi-Currency

Online Store Builder

Email Marketing

Mobile Access

Data Security

Channel Management

Mobile Commerce

Shipping Labels

Email Management

Activity Dashboard

Multi-Store

Reporting & Statistics

Chat/Messaging

Returns Management

Customer Management

Multi-Language

Website Management

Discount Management

Ratings/Reviews

Inventory Control

Reporting/Analytics

Reordering

Website Publishing Options

Order Processing

Tagging

Third-Party Integrations

Abandoned Cart Saver

Kitting

Inventory Management

Loyalty Program

Search/Filter

Design Management

For Small Businesses

Document Management

Inventory Tracking

Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. 

Plus: $79.95/month
Pro: $299.95/month
Enterprise: Contact BigCommerce for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BigCommerce

In Person

Live Online

Webinars

Documentation

Videos

Profitero is a leading eCommerce analytics company trusted by over 4,000+ of the world's leading brands. With Profitero - measure your digital shelf performance and gain actionable insights anywhere you sell online. 

Real-Time Analytics

Engagement Tracking

Product Catalog

Customizable Reports

Activity Tracking

Ad hoc Reporting

Site Search Tracking

Multi-Campaign

Sales Trend Analysis

ROI Tracking

Multi-Location

Conversion Rate Optimization

Sales Reports

Dashboard Creation

Real Time Data

Pageview Tracking

Performance Metrics

Visual Analytics

Alerts/Notifications

Data Visualization

Customizable Templates

Visualization

Conversion Tracking

Keyword Tracking

Dashboard

Customizable Branding

Goal Setting/Tracking

Monitoring

Campaign Analytics

Trend Analysis

Stock Management

Supplier Management

Product Data Management

Campaign Management

Customer Journey Mapping

Website Analytics

Access Controls/Permissions

Real-Time Monitoring

Multiple Site Management

Real-Time Notifications

Alerts/Escalation

Real Time Reporting

Book your demo to see how brands sell more, save time, and scale their eCommerce growth with Profitero.

BigCommerce vs Profitero

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Product Demo & Screenshots

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