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> Reviews of Bonterra Apricot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bonterra Apricot is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/apricot-profile/reviews/

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Bonterra Apricot Reviews

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[Overview](https://www.softwareadvice.com/nonprofit/apricot-profile/)

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# Bonterra Apricot User Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(110)

4

(83)

3

(18)

2

(7)

1

(8)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.1

Value for money

3.9

Functionality

4.1

* * *

### Pros

"The client management allows to build documents in a manner that flows well and offer great data as far as when updates and files were managed."

"It makes it easier when my job is able to make adjustments to how we manage our clients documents when we say we like one way or if we don't like it they are able to make changes."

"It was easy to adjust the backend of Apricot to ensure client privacy and still ensure our staff had access to all the relevant data they needed to do good work."

### Cons

"The software logs you out randomly, causing issues with workflow and data saving, trouble properly loading sections and data in various reports, trouble exporting reports, and difficulty creating reports due to the size of the toolbox (the text is extremely small and does not display full report titles or fields; there is no way to enlarge or modify this)."

"The native reporting is fairly weak and limited."

"At times the software will freeze up and provide an error message stating a client does not exist when they have already been registered with Bonterra."

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Bonterra Apricot Reviews, Pros and Cons - 2026 Software Advice