This site allows us to easily collect donations for our non-profit organization. We are in the process of exclusively using this site to collect donations in conjunction with Stripe because it is so much better than any other site we have ever used. One con is that donation form codes have to be completely updated on our website, rather than just updating them through Donately and having them automatically update on our site.

Extremely easy for our customers to use! Great customer service!

Not the best at allowing us to view all donors and donations at once. Sometimes the filtering is really slow. Form codes cannot automatically update on our website and have to be completely replaced after making a change to the form. You can only link one bank account to where the donations to go.

We use Donately for our donation form on our website and for fundraising campaigns. We have always found it the product very easy to use and functional, and the customer service fantastic.

The customer service is very fast, helpful, and friendly. The basic product is easy to use and has a lot of options that are useful for us. As a small non-profit organization, I appreciate the number of options that we do have using the basic service.

I do wish we had more options for developing the look and feel of campaign landing pages.

Overall Donately suits its purpose, but it is wanting for some additionally functionality to make it a more robust system.

The advantage of Donately is the simplicity of form builder! While the software is easy to use, it also contains almost all the essential functionality you could want form a donation form. Forms integrate easily into webpages without much hassle. Campaign management usually works well.

The donor reporting and management system is insufficient for most purposes. Integrations are not as robust as they could be for the product. Support can be slow moving.

I have enjoyed using the software and each time I have asked for help, I have received the response promptly.

Being able to see the recurring donations and the dates dates of effectiveness

The fact that there is no app for the phone.

Donately makes it easy for us to import our transactions into QuickBooks and manage payments received.

Donately allows our organization to track donors and helps us during the year end process for receipts.

There are no features that I feel are missing or could be improved.

Not very good, but this is also due to external factors

Cheap, easy to set up with many payment options. Monthly and single donation options was the deciding factor in choosing this platform

Difficult to get donations, not enough support

This software is intuitive for our website viewers and has just the right amount of detail for us.

We like that the ability to customize what our donors see and fill out is not complicated.

So far there is nothing we don’t like! It is easy to navigate.

It was easy to set up for our team, even for a rookie like myself. I had it easily set up and we started receiving donations almost immediately. The graphs and visuals really helped us to see how we were doing and to see where most of our money was coming from.

As convenient as this is, for us it still does not replace traditional fundraising, a lot of people in our community prefer good old cash donations so this program was not necessarily as useful to us as we had hoped.

Donate.ly lets you accept one-time and recurring donations using an easy to configure platform. Fees are a very reasonable 3-4% depending on your use-case. It's quick to customise a secure page which you can embed on your website. It only supports USD at the moment but look forward to international currencies becoming available.

It's quick to customise a secure page which you can embed on your website.

It only supports USD at the moment but look forward to international currencies becoming available.

They are great for setting up a donation page for your nonprofit that only charges a percentage fee.

I would like if they had a bit more functionality for white labeling and inserting into the website. The only way we were able to figure out how to insert the donation form into our wix website was by using a module that imported an html page. This worked fine but still had donately's branding so we had to put a white block over the top of the module to make it truly white labeled. All over it does the job though.

Donately allowed USARC to quickly stand up a peer to peer fundraising campaign when our old platform was retired.

ease of setting up account, campaigns and peer to peer fundraisers.

We wish there was greater ability to control features, like to turn off the Donate button on the events' landing page.

We were drawn to Donate.ly because we are rebuilding our online donation and for the volume of expected donations it made a lot of sense. Our backend CRM is salesforce and so we needed to use Zapier to create opportunities and contact records. Bryan Shanaver was quite helpful in getting that set up for us. I want to give features and functionality a 4 but no doubt it will get there with a more advanced recurrent donation logging and foreign currency, a 5 would be non-cash gifts. Make no mistake though it is great value for money, so as they grow I am sure it will be well made. I would recommend it for small to midsize non-profits at its current form.

Great value for money, awesome support.

Great if we can do multi-currency as we are a global org. Also if it can note down it is Xth recurrent donation somehow it can make our backend record keeping better.

Donately is an extremely user friendly platform and we are impressed with the UX as well as the customer service provided when needed.

It's simple to use and has a clean, but versatile presentation that suits our needs. It meshes well with the rest of our site, making the user feel as though they are interfacing with a trusted and safe donation platform.

Overall, donately lives on our website giving people an easy way to donate. They have an easy to use backend which allows you to create custom forms with unique giving options.

Donately is easy to use, easy to implement on a website, and even has options to set up individual donation pages for specific events. Plus, their customer service team is amazing!

They do take a bit of every donation, which is name for the game, but also hard to handle when you're a non-profit.

We have had a great experience with people at donately! We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great! The software is missing some functionality that would make it so much better. PayPal integration would be amazing but even Deeper integration with swipe would ok. A mobile app for events would kill all birds with one stone for us. After my experience with other platforms, we recommend donately all the time and are loyal customers.

Pricing!!! Simple interface

Lack of integration with PayPal.

Donately is so simple and straightforward that I can't imagine anyone having too hard of a time using it. It is also simple and straightforward on the front-end, making donating a cinch. It integrates well with Stripe, though I would like to see PayPal integration.

I've used this as the donations platform for several clients and they all love the ease of use and feature set.

Integration and powerful feature set.

Difficulty plugging in API.

I have never had any problems or difficulties and feel like it's a great interface for my nonprofit.

Easy to use and cost effective.

N/A

Before Donately - we were running all of our fundraising through several different systems that didn't integrate. Switching over to Donately made it possible to properly track our donors and fundraising campaigns.

Donor Profiles, ability to incentivize fundraisers.

Wish it would integrate with our ticketing software.

Customer service was great, but she was unable to ultimately help.

Easy to use. Customer service was also good

Not having a scroll of gifts that came into the fundraiser overshadowed all else. Seems impossible that’s not a feature. It’s basic, yet unavailable.

I love the fact we can create our donation form and in minutes embed it into our website. No other product offers this level of seamless integration. For small and medium-sized nonprofits with resourceful teams, Donate.ly is the perfect product. We don't need a lot of hand-holding. What we need is reliable, cost-efficient products that provides appropriate acknowledgments to donors. Donate.ly's product's do just that.

Cost. Integration. Clean design.

Considering price, none.

Rwanda Children, the nonprofit I serve, has been using Donately for almost two years. Like all nonprofits, we are always on the lookout for ways to stretch or donor's dollars... and Donately has helped us accomplish that. First and foremost, Donately initiated a reduction in their fees charged to nonprofits. This shows me I'm dealing with good-hearted folks! Secondly, they consistently deliver quality service to us by taking great care of our donors. And when our donors have encountered problems (and these have been few and far between) Donately's customer support has been outsanding. Rwanda Children is benefited by our partnership with Donately, and we look forward to that partnership continuing!

I really enjoy using Donately as a way for our supporters to donate directly to our cause. I love being able to see a list of people who have donated. I never have had any supporters complain about difficulty or anything of that nature!

It is easy

Donately has been very easy for us to use at Akola! We appreciate how it captures information and messages from the donors.

Not integrated with salesforce

As a startup nonprofit, Donatello helped us provide an avenue to secure funding easily with easy plugin integration. The small processing fees can't be beat which keeps our administration budget low (which everyone loves). The customer service is quick and personal. The only negative I've found is the campaign pages are limited in their design ability, which can also be a pro for those with little experience in design and coding.

Easy to use, analytics, exports data, plugin integration easily with Wordpress

Campaign pages - the formatting options a minimum.