--- title: "Donorbox Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Donorbox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Donorbox is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) / Donorbox Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/donorbox-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/donorbox-profile/alternatives/) # Donorbox User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 638 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 533 reviews (84%) - 4 stars: 87 reviews (14%) - 3 stars: 17 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It streamlined the way we collect and track donations, and having CRM and email engagement built in saves us time and helps keep everything in one place. - The platform also includes peer-to-peer fundraising, event ticketing, and some solid integrations with tools like Salesforce, QuickBooks, and Mailchimp. - Donorbox is a user-friendly and affordable platform that supports recurring donations, integrates easily with websites, and offers customizable forms. ### Most mentioned cons - The main downside is that some of the advanced features, like text-to-give or recurring gift upgrades, are behind a paywall. - Donor management and reporting are fairly basic; if you need robust segmentation or CRM features, you’ll probably outgrow Donorbox. - The only issue I've encountered is the widget on my website not reflecting the correct total listed in my DonorBox account. ## Donorbox customer reviews Showing reviews 1-25 of 638 (page 1). ### Intuitive and Easy to Set Up from Day One - Overall rating: 4/5 - Reviewer: Delaney A. - Industry: Veterinary - Company size: Self-Employed - Product usage: a free trial · monthly - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helping fundraise to support community cats in MN #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros I'm new but it's intuitive and easy to set up. #### Cons I can't say I have any complaints at this stage --- ### Great CRM tool - Overall rating: 5/5 - Reviewer: Randi P. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to track donors and their donations. Most of it is very easy to navigate. #### Ratings breakdown - Ease of use: 4/5 #### Pros Everything is right there for me and even when I am stuck, the customer service team is on the ball and help me right away. #### Cons I don't like when I receive a "pending" donation and once it clears - I have to then go back to the original date to capture the information rather than seeing it on the report for the day it clears. This causes more work for me. It is also harder to keep track of. I also do not like that they took off "Yesterday" as the choice for seeing the donations. I do not like that they changed it to "Last 24 hours" because that is not helpful to me. --- ### The best fundraising platform ever - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: a free trial · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very excited for what is coming ahead. this is one of the best idea that has ever been hatched to support in fundraising. keep up the good work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a first time user i loved every bit about donor box there were no hurdles in on-boarding process, the platform is very interactive and the dashboard is wow. The team is proactive to support and ensures that your account is safe. #### Cons Not much in-terms of negative experiences, probably you may provide a grace period of a few days try other levels in the package range. --- ### Rural Community Biogas Production Education and Skills Development for women and youth - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Environmental Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The initial experience is incredibly smooth. You can go from having no donation system to accepting secure global payments in minutes. The clean, modern layout makes it incredibly easy for donors to give, and features like donor-covered fees and native Apple Pay/Google Pay integration significantly boost checkout completion rates. For basic campaigns, recurring giving, and embedding forms into a website, it delivers a highly seamless, professional result with virtually no technical barrier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to access and the website is friendly. Effortless setup: Nonprofits and churches can create a secure donation form and start accepting gifts in just a matter of minutes. Recurring donation streams: Setting up weekly, monthly, or annual giving is incredibly straightforward, helping charities secure predictable revenue. Built-in add-ons: The platform effortlessly scales to support peer-to-peer fundraising, event ticketing, tracking goal thermometers, and processing in-person donations via mobile apps or kiosks. #### Cons Understanding, the values and they accept any organisation as long the organisation is realy doing the good job. Advanced features like Peer-to-Peer fundraising, Event Ticketing, Memberships, and native CRM integrations require paid premium monthly add-on fees that quickly stack up. --- ### An excellent source of funds for CareCuts, Inc., Knoxville, TN - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are very happy with Donorbox, with the steady flow of income each month. The dashboard makes it easy to track sources of donations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Donorbox is easy to use, and an excelltent value for the money, with some donors giving on a regular basis? #### Cons I can't think of anything I don't like. Perhaps I should say I don't like the fees, but I am looking int the PRO membership to compare costs. --- ### GREAT JOB DONOR BOX - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy for our organization to use, and allows us to both receive funds and accurately monitor giving and receipts #### Cons I can't think of anything. It is accurate, prompt, and reliable. I may be tired of these requests for response. --- ### Give Donorbox a try, you won't be disappointed! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great fit for organizations that need to process donations internationally as well as run campaigns and events throughout the year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, great customer service, overall value for money and ability to process donations internationally are all reasons we love Donorbox. #### Cons Donorbox is a basic platform but does include most of the event and campaign capabilities most need. --- ### More possibilities than I expected. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I got more than I expected. I just need to learn how to use all the features. Then everything might work as it should. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It offers flexibility: the option to pay via PayPal and the ability to enter payment information manually. #### Cons I couldn't set up the display of the amount already raised on my website. So I simply placed a banner. --- ### Donorbox Works Great for Political Campaign - Overall rating: 5/5 - Reviewer: Kim J. - Industry: Political Organization - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I set up Donorbox to send contributions to my bank account once per week, and that happens like clockwork. Through Donorbox, I'm able to see all the donors' information. I can export reports for my campaign filing requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the payment of processing fees is offered to the donors so transparently. There's no question about where their money is going. Almost all my donors have paid these processing fees, which greatly reduces the costs to my political campaign. #### Cons The hardest thing about Donorbox was the initial set up with the Stripe account. But, once that was done, everything has worked very smoothly. --- ### Highly Recommend Donorbox - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Donorbox has been a joy for The Ezekiel Group Ministry! I'm glad we chose to use it! It has paid for itself again and again! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Donorbox has a user-friendly interface and looks sharp! I appreciate their easy set up and the ability to add to your web page or create a giving page. In addition, the low cost per transaction was perfect for our small, upcoming non-profit ministry. Finally, the form allowed for set giving amounts and easily encouraged recurring giving. It's been a plus for our ministry this past year!! #### Cons Honestly, there's nothing that I would list here. It's been an easy set up and ongoing use. Questions were answered quickly and thoroughly. --- ### Webmaster - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Non-Profit Organization Management - Company size: 2-10 employees The reviewer appreciates how Donorbox allows donors to easily specify their gift designations, fulfilling a critical need for their organization. The addition of Venmo capability further enhances its functionality. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 2-10 employees The reviewer appreciates the simplicity of Donorbox for accepting donations, highlighting its ease of setup. This makes it an appealing option for those needing a straightforward donation management solution. Full review available after login on Software Advice --- ### Entrepeneur - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Fund-Raising - Company size: 2-10 employees The reviewer appreciates the ease of use for both campaign creators and donors, highlighting its intuitive design. Despite its strengths, the high fees associated with the service are a notable downside. Full review available after login on Software Advice --- ### Enjoying Donorbox for our Small NonProfit - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The customer service is very friendly. The site is easy to use and pretty easy to self-guide. Has been beneficial for our small nonprofit. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Free version works well for our Nonprofit and the customer support is wonderful! The site is very easy to use and is pretty user friendly. #### Cons Setting up some of the peer to peer campaigns can be a little tricky based on the user attempting to set up their page. --- ### EARN's review of Donorbox partnership - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Environmental Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience was good ut the payment processing using only Stripe and PayPal doesn't give room for global payment gateway. Donorbox could consider Electronic Funds Transfer(EFT) for expanded international operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Engagement, communication and support for partners and donors.Fundraising and campaign ability. Support team works and respond quickly and effectively. #### Cons Inability to coordinate activities of partners and processors of payment such as Stripe and PayPal Confusion in differentiating between donations and sales/purchases all lumped together. PayPal is more guilty in this confusion when it forcefully seized EARN 's donations claiming we purchased goods whereas we sre nonprofit Organization which doesn't engage in buy and sale. PayPal unethically seized our donation of $20 and refused to pay while Donorbox watched helplessly and couldn't settle or intervene. --- ### Want donations? DONORBOX is your answer. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I love Donorbox. I know which donors are giving to which campaigns. With Donorbox, not only do I receive the donations but I also have the information I need about my donors. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is so easy to create a donation landing page. My organization is international and being able to accept donations in so many currencies including Kenyan Shillings is extremely important to me. Each of my fundraising campaigns has its own page with its own link. One of the most recent things I did is to create a membership campaign. Every month I see the income go directly into my bank account! Thank you Donorbox! #### Cons I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to set the additional currencies for each campaign. --- ### Really easy setup and user friendly fundraising platform. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been great for tracking donors and for donations and promotions for the nonprofit. It is so easy for us to use the platform for our fundraising and it is quick and easy to set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is really easy to use donorbox and that ease of use is perfect for our team and our nonprofit needs. I like how easy it is to integrate this with events and with our website and it's easy to get team members involved. #### Cons I always want more options for customization. It isn't always easy to create receipts and I wanted a more connected thing for some stripe things, but overall it has been good. --- ### Happy With DonorBox - Overall rating: 4/5 - Reviewer: Adam V. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had to join DonorBox in a pinch, and it was very easy to set-up and use. It's been a very good platform for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Extremely easy to set-up Campaigns and Donation pages in the back-end Easy connectivity to Stripe and ability to have multiple payment methods is a plus Support has been very responsive and easy to work with 60% of our donors cover platform fees, which saves our organization money #### Cons Salesforce integration is very light-weight and doesn't function well with existing Contacts & Accounts There have been some glitches re: some form codes not behaving correctly on the website (without any indication as to "why") Branding is limited to the main organization on the Account; you can't do conditional logos based on a different 501(c)(3) that's under our same umbrella --- ### Many fees, but worth it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Donorbox has been very positive. The platform is intuitive, reliable, and helps streamline fundraising efforts. It saves time, makes it easy for donors to give, and provides the tools needed to track and grow support in a professional way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how user-friendly Donorbox is, both for administrators setting it up and for donors using it. The platform makes it simple to manage contributions, customize donation pages, and track progress in real time, which makes fundraising more effective and stress-free. #### Cons The least I liked about Donorbox was the processing fees, which can add up quickly for smaller campaigns. While the platform itself is excellent, it would be even better if there were more flexible or lower-cost options for organizations working with limited budgets. --- ### Donorbox is my favorite online fundraising tool. - Overall rating: 5/5 - Reviewer: Casey H. - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Donorbox is easy to use and has all the features most non-profts need. I build websites for a living and have used it with more than a dozen clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature set is great and I think the pricing is fair. It's also really easy to use on both the administrative side and for donors. #### Cons While Donorbox does a lot of things, it's doesn't do everything. For the price, though, it offers more bang for the buck than other tools I've come across. --- ### Excellent Product (Donor Software) for Non-Profits - Overall rating: 5/5 - Reviewer: Tammy T. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Text to Give feature. Easy-to-use platform. Donors can set up an account to track their donations. Free service is great for getting started. #### Cons Nothing at this time. Donorbox is a great product and has enhanced my non-profit without large processing fees. --- ### Donorbox is Dynamite - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After trying other providers I enjoy Donorbox greatly. My treasurer says the same. I always receive an email after every transaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It tracks donations into specific categories. Like rhe format of name and email. Unlike other providers who just provide email info. CS is also great. #### Cons I don't dislike anything. Donorbox is head and shoulders above what we had been using. Reports are readable and complete... --- ### Effortless Donation Tracking and Secure Fundraising. - Overall rating: 4/5 - Reviewer: Majorine N. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Donorbox has been very positive. The platform is secure, user-friendly, and makes online giving simple for donors and nonprofits alike. Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for accounting and donor management. Website forms are easy to customize and embed and recurring donations are handled seamlessly. Customer support has been responsive whenever questions arise. While fees and event tools could be improved, Donor box has greatly streamlined our fundraising process and strengthened donor trust. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Donorbox is a secure and user-friendly fundraising platform that makes donation tracking incredibly easy. The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting. Website forms are simple to embed and mobile-friendly, making it easy for donors to give. Customer support is responsive, and overall value is strong, though fees can add up at scale. Event features are basic but functional. Overall, it’s a reliable solution that saves time and builds donor trust. #### Cons While Donorbox is very effective overall, the main drawback is the transaction and platform fees, which can add up as donation volume grows. For small nonprofits like Maanyi Foundation, this can limit how much funding actually reaches programs. This limitations doesn’t outweigh the strengths of the platform, but they are areas where improvement would make Donor box an even more powerful and flexible fundraising solution. --- ### The Ultimate Fundraising Tool Every Nonprofit Needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Donorbox has transformed how I manage donations. I can easily track gifts, thank donors, and set up recurring support. Each campaign stays organized and clear, which saves me time and stress. It’s simple, effective, and a must-have for any fundraiser. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started using Donorbox for my fundraising efforts, and I can’t say enough good things about how much it helps my organization and how much it benefits everyone who gives. First off, what I love most is how it lets me track the donations. Whenever someone gives, I can see all the details clearly: who donated, how much, when, and whether it's a one‑time gift or recurring. That makes it so much easier to stay organized, manage my records, and know exactly where things stand. Another thing is how Donorbox helps me say “thank you” to donors. I really value showing appreciation, and this platform makes it simple for me to send thank‑you messages. It feels good to acknowledge every contribution, and Donorbox gives me the tools to do that without extra hassle. I also LOVE that donors can set up recurring donations. It’s amazing for building steady support, because people can choose to give regularly (monthly, quarterly, etc.). This feature means I don’t have to keep asking them again and again,it gives both of us peace of mind and consistency. Finally, I am impressed with how well‑organized everything is by each campaign I hold. Every campaign has its own dashboard or space: its donor data, its totals, its progress. I can easily see how one campaign is doing without it getting mixed up with another. That organization means less stress for me, more clarity, and faster decisions. #### Cons I currently don't have any available. I'll let you know as soon as I do or if anything changes.…………. --- ### Donorbox Review for Our Nonprofit - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Security We feel confident knowing that Donorbox provides a secure platform for processing online donations. Both our organization and our donors appreciate the peace of mind that comes with their strong encryption and fraud prevention tools. Value for Money For the features offered, Donorbox is an excellent value. It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software. Customer Support Their support team is responsive and helpful. Anytime we’ve had questions, they’ve provided clear guidance and solutions quickly. Website Forms Embedding forms into our website has been simple and seamless. The forms are user-friendly, customizable, and mobile-friendly, making it easy for donors to give. Donation Tracking We appreciate the detailed tracking and reporting tools. It helps us stay organized and gives us insight into donor trends, recurring contributions, and overall campaign success. Event Management The event management features are very useful, especially for ticket sales and RSVPs. It helps us keep everything in one place and makes event fundraising smoother. Staff and Volunteer Management While Donorbox isn’t primarily designed for staff and volunteer management, the donor and supporter database does help us keep track of important contacts and engage them effectively. Email Marketing The email features are a great addition. Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign progress. Overall Donorbox has been an excellent partner for our nonprofit. It combines security, usability, and powerful fundraising tools in one affordable platform, and we highly recommend it to other organizations looking to grow their impact. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our nonprofit has been using Donorbox to help manage donations, events, and supporter engagement, and it has been a very valuable tool for us. #### Cons While Donorbox has been very helpful overall, I’d say the area that could use improvement is The design customization for donation forms is somewhat limited; more flexibility with branding options would help match our website style. Overall, these are small things compared to the value Donorbox brings, but they are areas where we’d love to see continued development. ---