Donorbox Software
FrontRunners
About Donorbox
Donorbox is a cloud-based fundraising and relationship management solution that caters to non-profit organizations and helps them to manage their fundraising activities and interactions with donors.
Donorbox allows users to embed a popup widget on their website via built-in APIs, list pre-filled custom amounts with descriptions and accept monthly recurring donations from donors. The solution enables users to accept payments via cards, Apple Pay, bank transfers and PayPal through their website or a dedicated facebook page.
Donorbox encrypts interactions with donors via industry-standard SSL and TLS encryption technologies. Credit card information is encrypted, tokenized and stored with the Stripe payment processor. It also offers users a donation goal meter and...
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Donorbox User Reviews
OVERALL RATING
Showing 1 - 5 of 132 reviews
Pam
Company size: 11 - 50 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2022
Can't get along without Donorbox!
Zach
Verified reviewer
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
NGO Donation Platform
It has been good. We have used since 2018 and they have rolled out more and more features. It has accomplished the couple things we needed it to do successfully. Beautiful forms that are customizable. I didn't see need for use of WP plugin even though we use wordpress, it didn't really add much there.
Pros
We loved giving donors the ability to login to recurring gift management. It also allows donor to cover processing fees (and they use it if it's there!).
Cons
Still being developed out dashboard. I've been wanting to see on receipt how much donor paid (like a split) of donation fees. Not able to do that yet.
Reasons for choosing Donorbox
Pricing at the time.
Reasons for switching to Donorbox
Better forms.
Response from Donorbox
Thank you so much for your awesome review of Donorbox! We're thrilled that you're enjoying your experience with us and we appreciate your feedback! We'll be sure to share this with our product team. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Replied April 2021
Joslyn
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Review Source: Capterra
May 2022
Love this!
Overall this has been a great experience. I used the help/support and they were fantastic too.
Pros
I really like the texting for donations. It's so easy and convenient.
Cons
So far I have no complaints and therefore nothing I like the least
Reasons for choosing Donorbox
The free trial
stan
Company size: 501-1,000 employees
Industry: Information Technology and Services
Review Source
This review was submitted organically. No incentive was offered
May 2022
you need to think many times , before using this software
don't like it ,
Pros
only nice sofeare on't like it ,
Cons
pretty easy to set up on't like it , after the money I realized that fee was 3,7% - its very huge , I thought it will be only 1.5% fee , but instead of this after transaction they charge 1.5% fee and paypal also charge 2.2% fee . I do not get it why should I pay donrbox , instead of this I can work with aypal for 2.2% fee
Reasons for choosing Donorbox
on't like it , after the money I realized that fee was 3,7% - its very huge , I thought it will be only 1.5% fee , but instead of this after transaction they charge 1.5% fee and paypal also charge 2.2% fee . I do not get it why should I pay donrbox , instead of this I can work with aypal for 2.2% fee
Reasons for switching to Donorbox
on't like it , after the money I realized that fee was 3,7% - its very huge , I thought it will be only 1.5% fee , but instead of this after transaction they charge 1.5% fee and paypal also charge 2.2% fee . I do not get it why should I pay donrbox , instead of this I can work with aypal for 2.2% fee
Jacque
Company size: 1 employee
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
April 2022
Best Choice| Best Price | Easy to Use
Pros
As a nonprofit, DonorBox is the best choice for my organization. It checked all the boxes and makes my accepting donations, designing the donor form, providing auto-generated receipts, and record keeping, a seamless process. As a start-up, this frees up so much time to devote to running the programs.
Cons
No issues at all so this far. Donorbox offers other features I will incorporate in the near future as we grow.
Reasons for choosing Donorbox
Donorbox allows me to use Stripe, PayPal, and Venmo at the same time, which ultimately gives my donors more options to give.
