Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

It is very easy to setup and for our parishioners to use. Donorbox customer service is also awesome.

Compared to other similar platforms the fees are just about the cheapest, and most of our donors opt to pay these for us.

We have used since 2018 and they have rolled out more and more features. It has accomplished the couple things we needed it to do successfully.

Donorbox was extremely use to use for all of our staff, and was great at enhancing our donation revenue.

A very slick product that allows you to build your campaigns, your way. If you ever have any questions, their customer service team is amazing and replies back quickly.

Very easy to set up, manage and create donation capabilities on my website. Also, super easy integrations with my third party payment processor.

It is a great looking product, easy for the end-user and fits our tiny budget - it's free.

The interface is  elegant and modern, without being too clever. It's easy for us to set up and even easier for our contributors to use.

The ease of use and convenience of having an app that does everything for you successfully.

Donorbox Perfect Solution for Improved User Experience.

Donorbox turned out to be as easy to set up as promised, and it looks great on our website, which is built on a Weebly template and maintained by a volunteer webmaster.

Customer support was amazing, quick responses and very helpful.

Free use up to a certain price point. Excellent customer service for our small organization.

Business integration very good and easy process.

I liked the ease of use the most. I was able to get started and receive donation almost immediately.

We didn’t have to pay too much out-of-pocket, which was helpful. I think this is an appropriate platform for a small political races like ours.

Very easy to integrate on WordPress sites, where we built 70% of our client sites. Seamless integration with PayPal payment options.

Limited in features to be fully functional with more current needs.

They have been an incredible tool for our small nonprofit. The price points are awesome, we love the customer service and it makes sending out giving receipts easy.

Donorbox serves as a great all-in-one dashboard for donations, CRM and marketing for non-profits, and I would highly recommend it to anyone trying to increase revenue through donations.

Money was held for a long time, may have cost me the election as a small grassroots candidate. Stripe fees were also terrible.

Having to pay a few different monthly integrations and fees quickly adds up and eats into your budget, making the software itself quite pricey.

I like the ease of use for the product. It had been relatively easy to setup and implement within the rest of my internet ecosystem.

Donorbox is great for a basic integration to seek donations.

Now, my colleagues are thrilled and amazed to watch the donations pour in.

The customization options of the forms are a little sparse and basic. It was difficult to fully change the colors of the form to our organization's colors.

Because of you, my nonprofit now has a wonderful donation form that I feel confident using—and so do my donors.

Integration with Stripe did not go as well as I would have liked. I lost one supporter of this issue and I am hurting financially because of this.

We really enjoy using Donorbox for fund raising. The support is very good.

I loved the customer support and that was probably the best part. As someone new to Donorbox gave me excellent confidence in the product.

We love being able to manage our donors, as well as provide people an option to donate monthly through donorbox.

Donorbox was a great initial software that our non-profit used as we started. It was cheap, straightforward, and easy to integrate with out website.

I like that this software enables us to take donations online. It is inexpensive and easy to use.

We had that decision to make and are pleased we selected Donorbox after researching so many options.

US Dollar

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

LongDescription

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Social Media Integration

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Volunteer Recruiting

Event Calendar

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Summary Reports

Third-Party Integrations

Live Chat

Search/Filter

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

VolunteerMatters

In Person

Live Online

Webinars

Documentation

Videos

Donorbox is a cloud-based fundraising and relationship management solution that caters to non-profit organizations and helps them to manage their fundraising activities and interactions with donors.


Donorbox allows users to embed a popup widget on their website via built-in APIs, list pre-filled custom amounts with descriptions and accept monthly recurring donations from donors. The solution enables users to accept payments via cards, Apple Pay, bank transfers and PayPal through their website or a dedicated facebook page.


Donorbox encrypts interactions with donors via industry-standard SSL and TLS encryption technologies. Credit card information is encrypted, tokenized and stored with the Stripe payment processor. It also offers users a donation goal meter and supports multiple languages and currencies.


Additionally, Donorbox supports integration with various third-party applications such as Wordpress, Weebly, Squarespace, Salesforce Nonprofit Success Pack and more. Services are offered on a monthly subscription basis that includes support via FAQs and through an online knowledge base.



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