--- title: "easyTithe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of easyTithe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if easyTithe is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/easytithe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / [easyTithe](https://www.softwareadvice.com/church/easytithe-profile/) / easyTithe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/church/easytithe-profile/) Reviews [Alternatives](https://www.softwareadvice.com/church/easytithe-profile/alternatives/) # easyTithe User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 181 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.8/5 - Value for money: 4.0/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 88 reviews (49%) - 4 stars: 50 reviews (28%) - 3 stars: 18 reviews (10%) - 2 stars: 14 reviews (8%) - 1 star: 11 reviews (6%) ### Most mentioned pros - Easy enough to set up and manage once it's going forward. - The ease of use and the ability to make donations online and by mobile are the things I like most about this software. - Having other options for giving besides in-person is so important. ### Most mentioned cons - I tried emailing support who would give me no answers other than “there is a monthly minimum and if you don’t meet it, you are charged $10.”After I sent the quote that I had been given I was told that the agent would “research this” and get back to me. - They were not upfront about their transaction fees from the beginning and just got worse from there. - She never did, so I messaged again and got the same response as before. ## easyTithe customer reviews Showing reviews 1-25 of 181 (page 1). ### Our church loves Easy Tithe - Overall rating: 5/5 - Reviewer: Dana B. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Especially during the c-19 shutdowns, EasyTithe was a blessing to our church. #### Cons I can't really think of anything we don't care for with EasyTithe --- ### Great software for smaller churches - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like that users can utilize this software through a computer, through an app and via text. It also gives users the ability to add pictures, link your children's/spouse giving records to yours and to run reports to see how much you've given through out the year. #### Cons I don't like that you can't tell it what you're giving into via text. For example, if I want to give tithe, I can't say tithe. I just text an amount and that's it. It defaults to tithe. Doesn't seem to have much flexibility in that area. --- ### easyTithe...brings "easy" to online giving! - Overall rating: 5/5 - Reviewer: Alan M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how simple easyTithe is to use. Set up was a snap, and when I had a question, customer service provided the answer I needed in a fast and efficient manner. Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation. #### Cons We implemented easyTithe approximately 5 years ago, and through the years the only negative I can say is I wish we had implemented sooner. easyTithe has given us a channel of giving that we didn't have before. #### Reasons for choosing easyTithe We chose easyTithe over the other alternatives because of the excellent reputation the company has for customer service. It's ease of use was also a huge benefit over the others. --- ### The Name Says It All - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been a great experience. It was easy to incorporate into the website and users seem to be able to pick it up simple enough to do their giving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The name definitely says it's all...very easy to use as a giver. #### Cons Maybe the cost. It seems like this one at some point became a little more expensive than another giving software I recommended to another church. --- ### EasyTithe Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this is a fantastic app that every church or organization should have. We could not rate it higher! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We were a new church and this tool made it extremely easy to begin. The customer service was extremely helpful and walked us through how to set up an account. We use this for almost every online donation and it is a must-have for every organization. #### Cons It would be helpful if there was a way to customize reports of giving. We have recurring givers and those that give after a special event or fundraiser. Having easier access to this capability would help us respond to them appropriately. --- ### Easy Tithe Company Continues to Take Money From Our Church - Overall rating: 1/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We have used Easy Tithe for a couple years. We have never been really impressed with their service. Recently (January), we have tried to have them close our account since those who used to use them to give to our church no longer attend. Each month I send a help ticket and talk on the phone with their staff and they tell me the account will be closed. Then each month they take more money out of our bank account. I'm sorry it has come to me having to publish this to try and get them to close our account. I would not recommend Easy Tithe to anybody. I view the difficulty of simply trying to get them to stop taking money and close our account as proof they are not honest with their business. Beware of this company. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is nothing I like about the company. #### Cons Not receiving the complete support from your donors. #### Vendor response Hello James, easyTithe continues to be one of the most trusted and used online giving platforms. I'm sorry your experience was not an exceptional one. As I have reviewed this case, I'm pleased to see we refunded any extra charges from January in April. The reason for the delay in cancellation was due to a security feature in our system that requires two-step verification. We did receive the second step from you in April. Thank you! Your feedback has helped us improve this experience. I did attempt to call and touch base and appreciate you trusting easyTithe with your online giving needs. Please feel free to reach out any time we may be of assistance! -Jeremy, Director of Support Replied June 2019 --- ### Works well when it works - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We still have a few parishioners who like to use the kiosk so it takes care of that. Support is really helpful but a little slow to respond. Overall, its a decent system but it needs to be fixed so iOS updates don't "break" it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros When it works, it works really well. Easy to set up events and categories. #### Cons Whenever iPad gets an update, kiosk software stops working and needs to be reinstalled. --- ### An EASY and CONVENIENT way to tithe! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is a product that my church uses. In this day and age, many people do not carry cash or checks on them. This is a wonderful option to promote tithing. #### Cons I really do not have any dislikes for the product. --- ### Simple easy to set up - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Easytithe will integrate with your website and even mobil giving. It will let people give one time or setup scheduled giving. Easy and simple to setup. #### Cons Forms are clunky feeling fees are a little higher than some, but they make up for most of it with ease of setup and use. --- ### Best On-Line Giving Platform - Overall rating: 5/5 - Reviewer: Jeremy E. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It is easy to use and very affordable. I like that they provide you with your own text-giving phone number. #### Cons Customization is a little tricky but once you get the hang of it, it's not bad! --- ### Excellent for giving but ChMS and customer service need work - Overall rating: 4/5 - Reviewer: Senja P. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Inexpensive solution that allows us to provide text giving, easy and attractive online giving, and child check-in. Needs work on check-in options, as well as integration with Android products and something better than Java to run printer application. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The giving software is SUPER easy to use and most of our people have completely switched over to text giving, now that we can offer it. We also love the integration with the ChMS software, though we are still working on getting our people to use it for more than child check-in. #### Cons The ChMS software has a lot of potential, but seems to still be so new that there are a lot of features that either don't work or are just convoluted. It hasn't quite reached the streamlined point, yet. We are unable to run check-in kiosks on android tablets (though it looks like someone has developed an app to run it on Apple products), and the printer software runs through Java which doesn't run on Android, so we are still limited to using a full-size computer for check in. Trying to figure out how to do things is difficult as their Help section is still VERY limited and customer service is always slow (though VERY friendly, once you actually get a hold of someone). Overall, I want to love this company, but we may still have to look into other ChMS options, simply because this one doesn't have the capacity for what we need. #### Vendor response Hi Senja! Thank you so much for taking the time to write such a detailed review. We're sorry to hear about your experience with customer support recently! We're continuing to improve our processes and reduce wait times so I hope you'll have a better experience in the future. We'll also pass along your feedback to the product team...it's really helpful! Grateful to serve you! Replied June 2018 --- ### USING EASY TITHE FROM BACK OFFICE PERSPECTIVE - Overall rating: 5/5 - Reviewer: DENISE N. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about the Easy Tithe software is that when developing the program they really made it user friendly. I feel like they kept things simple but also tried to incorporate as many features as they can. It can be really simple to find the monthly online giving, track someone's giving and even make necessary edits to a profile. I appreciate this as I am a busy person who doesn't have lots of time on my hands to fumble through a program looking for what I need. #### Cons I do wish there was more training offered. I feel like Easy Tithe has so much more I am unaware of but I'm not sure how to access it. It would be nice if they offered a training course. Also, I have data that I need to pull from Easy Tithe and input into another program called Excellerate, however Easy Tithe does not make a report that I can export into this program. Excellerate is one of the ones they have not yet added. Also, I am unable to find any sort of way to change the envelope numbers to match what we have for our members. --- ### Terrible Customer Service - Overall rating: 2/5 - Reviewer: Lisa L. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered It worked for awhile and the donors were happy 80% of the time. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The price was right and it was pretty easy to set up when we switched to EasyTithe 3 years ago. Seems to be pretty easy for the donors #### Cons Setting up Forms is not very user friendly. (though it has improved from first platform). Customer service for settlements and other issues is terrible. I have waited on for more than an hour a few times and support tickets take 7 days or more for response. Currently, they have not deposited thousands of dollars in donations made 2 weeks ago. (They have not responded to our support ticket on this) #### Vendor response Hi Lisa, There was a error that subsequently caused a backup in our customer service queue. We acknowledge that this is in no way acceptable and are dedicated to timely and consistent donation experiences along with providing easy-to-reach team members to assist you when you need it. Thank you for sharing your experience as we actively work to make this right with you. Replied January 2018 --- ### Love the Software - Overall rating: 5/5 - Reviewer: Amy C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing! It’s taken our church giving to a new level. Saw donations from people that rarely give the traditional way. When members set up automatic giving, being out of town doesn’t affect their giving. Gave order to our church finances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Most functions are easy to understand and use, organized church giving, synchronized with easy tithe plus, ability to connect to bank & QuickBooks, variety of report queries, assistance only a phone call away, etc. #### Cons Setting up QuickBooks sync, the errors that done allow for easy tithe plus sync even when the correct information was entered, limited technical assistance hours #### Reasons for choosing easyTithe Recommended by a respected colleague who praised the software. --- ### Verifying EasyTithe Contributions - Overall rating: 5/5 - Reviewer: Phyllis F. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience. I like that the money just appears in your bank account. The two new contributors in our church are young and they don't even want to buy checks. Now that they see how easy it is to contribute, I believe they will be more regular in their giving. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had two new EasyTithe Contributors when we introduced texting to our congregation! Both were several hundred dollars each. Actually, I was not even aware of the second member's contribution until I started looking to verify the first member's text contribution. The first person mentioned it to me and said, "It was so easy!" When I saw a deposit on my bank account that was unaccounted for, I wanted to verify it was that person that had mentioned it to me. Imagine my surprise when I saw another fairly new member had also made a text contribution of almost $500, that had not hit my bank account just yet! Once I understood that the User ID is your email address, I did not have any trouble getting into the system. Thanks so much for your help at EasyTithe! #### Cons I have not found any Cons so far. There were contributions from several years ago on the list of contributors still listed our account. I am not really interesting in prior years. Is there a way that the prior years could be listed, but not open unless you ask for them to be open by the year? I believe that would be an improvement. --- ### First Time Online Giving User - Overall rating: 4/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the program. It meets the many needs of our church. Some of our people were negative with online giving but once put into operation a lot of negative feelings about online have changed into positive feelings and ir is being used. I am excited about our current usage. It is not huge at this point but further along that I thought it would be at this time. We only began using the program at the end of February. I am excited to see what the future holds for our church and Easy Tithe. Thank you. P.S. I reviewed many online programs before selecting Easy Tithe. I am glad that Easy Tithe is the one we selected. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and use. Can set up the software for different funds that our church uses. Immediate confirmation of donation to user. Daily information available to administrator. Multitude of available available for use. #### Cons Difficulty with initial setup with setting up links on church web site. Needed customer support which was quick and helpful. The problem was with me and not with the software. #### Vendor response Thank you for your feedback, James! We're so grateful to have the opportunity to help increase and strengthen online giving at your church. We would recommend reaching out to our Success Team by grabbing a session on their calendar here: https://calendly.com/givingsuccess/coachingsession Our Success Coaches can walk you through best practices and offer tips and guidance on how to more quickly grow giving. Replied April 2019 --- ### Review - Overall rating: 3/5 - Reviewer: Lisa P. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to accept online and credit card donations and the donations are transferred directly into our account and recorded in the donors profile. I have been patient with the issues because I understand there are a lot of kinks to iron out when its a new thing, but for the price we pay, I hope the issues get cleared up quickly!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like to be able to have the contributions automatically put in the donors profile. #### Cons There is no batch for the online contributions and there is not the ability to transfer the deposits directly into the finance section, there have been some issues that I have called on and the customer service was unable to give me answers. Some of the tickets are unclear in their explanations and they do not make calls to discuss - would prefer the person that received my ticket, not just a random person. --- ### Easy Way to Tithe - Overall rating: 5/5 - Reviewer: April D. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy Tithe has given us options in giving that we wouldn't have otherwise. Members are able to give from the comfort of their own home or by clicking a few buttons on their phone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy Tithe is easy for our church members to use. We were easily able to put a link to Easy Tithe on our app and our website. Thereby making giving even easier #### Cons I dislike the 2-4 day delay in getting the donations transferred to our bank account. --- ### EasyTithe for Churches - Overall rating: 5/5 - Reviewer: Richard H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EasyTithe gave our church the ability to accept online or text donations, which helped move our church foward to be more in tune with today's cashless lifestyles. The EasyTithe team was very helpful and patient with us, as we researched our options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is intuitive to work with, with great, easy to contact support. EasyTithe takes care of all of the technical concerns, including security. #### Cons When setting up the option for a contributor to include fees, we can only choose to set up either a flat fee or a specific percentage. It would be really nice if the fees could be set up to reflect how we actually incur the fees, which is a specific percentage plus a specific fee per transaction. It seems like adding this feature should be easy, and it is frustrating that we do not have this option. Our larger contributors are paying fees much higher than we are actually incurring, which is very awkward to deal with. #### Reasons for choosing easyTithe The ability to customize our donation page to match our website, as well as the responsive customer service we received during our research. --- ### Very bad customer support - Overall rating: 2/5 - Reviewer: Emmauel C. - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered Both online and mobile collection of donations from church members #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros If your looking for an online giving tool this does the job Its easy to use , they give you a link to embed on your church's website and there is a mobile app to collect donation on the phone #### Cons Their customer support has gotten really bad over the past couple of months its currently the worst i have seen out there for a US based company its actually embarrassing we send out tickets and it takes over a month with no response and when you call in you could be on hold for over an hour with no response. we are currently shopping for over providers #### Vendor response Thanks Emmanuel. We did have some hiccups recently that affected the hold time for our support team. We recognize that this was unacceptable and have been striving to communicate the lengths we've gone to rectify this. Both our product and support teams are dedicated to providing you with the best donation experience possible and we accept that we did not provide that for you recently. Replied March 2018 --- ### Adequate software; Great customer service - Overall rating: 3/5 - Reviewer: Wendy R. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For an aging downtown church, the benefits so far are minimal. Most people don't use it, but we feel it is important to offer the option to any who might wish to be a little more progressive. We perhaps are not doing as good a job as we could to encourage online giving. I am relatively new to this software and was not involved in the initial choice, so I am not particularly well-informed about all the possibilities. Overall, it is adequate for our needs at this time. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer service is great and they are anxious to make the product work for your organization even if it means spending awhile on the phone with you. It does integrate with Servant Keeper which is the software our church uses to track membership and donations. #### Cons We have not yet found a way for one-time donors to specify what their gift is for, i.e. there doesn't seem to be a place to add a note to the donation. For example, they can choose a fund from the drop-down list, but not state that it is a memorial gift for a particular person. I end up emailing them to ask about their gift which is awkward. #### Vendor response Hello Wendy! I am thrilled to hear that your experience with easyTithe associates has been "great"! Being the largest giving provider for churches, ministries, and non-profits, we innovate constantly to meet our changing customer needs. We have a customer success team that would love to walk you through how to use easyTithe software more effectively. Please call or send us a message -- we will make sure to help you in any way. -Jeremy, Director of Giving Support Replied October 2019 --- ### A Bit Outdated but Good Priced - Overall rating: 3/5 - Reviewer: Brett C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the end, the cost savings weren't worth us staying with them. We switched our giving to Subsplash and haven't looked back. The cost is a bit more but completely justifiable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Our church used this product for years. It is very low cost and is a great first step for those churches just beginning to accept text-to-give or digital payments. #### Cons We has accounting issues with this product that became repetitive. Our financial adviser often had to check behind them to insure accuracy. When the latest Apple iOS came out, EasyTithe had an issue and users weren't able to give. This was our last straw. --- ### Easy Tithe Review - Overall rating: 3/5 - Reviewer: Keith T. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Great customer service. However, there is always a long wait time for connecting with an agent. #### Cons Waiting on hold to speak with customer service. However, once you reach an agent, the service is excellent. --- ### Love the app and customer service. - Overall rating: 5/5 - Reviewer: OJ T. - Industry: Railroad Manufacture - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Giving info #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the name of the software. We were moving to new technology and easytithe made it easier for members to accept it. Online giving is a new concept for many people. The services offered made it easy to explain it to the congregation. Easytithe has many handouts and flyers available for distribution. As questions arise, I was able to call support services for need. I love the quick notice of the payments submitted to our email and to bank. I love the charts to show months of giving and reports submitted. #### Cons I do not like the long wait to speak to a customer service representative. I think the forms to encourage members to sign up need to be updated. I think it needs to be easier to print off donor statements. I think it needs to be easier and customer friendly in signing up for the app and an explanation of how the process works. --- ### Very Good Software - Overall rating: 5/5 - Reviewer: Todd S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very positive. It is a solid software system with online access and great support. At present, we are having a problem that has escalated the trouble ticket to the System programmers. With no external changes, a donor's ACH was approved, then returned. This happened more than once, but only to this particular donor. We have had to have users delete and start their accounts over, but is more of an exception than a rule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is very convenient to make contributions for our members whether at home or on the go. #### Cons It does not have a seamless interface to accounting software; specifically, QuickBooks. ## More reviews [Next reviews](https://www.softwareadvice.com/church/easytithe-profile/reviews/?page=2) --- easyTithe Reviews, Pros and Cons - 2026 Software Advice