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> Reviews of Eleo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eleo is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/eleo-profile/reviews

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Eleo Reviews

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[Overview](https://www.softwareadvice.com/nonprofit/eleo-profile/)

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# Eleo Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(152)

4

(18)

3

(2)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.9

Value for money

4.9

Functionality

4.7

* * *

### Pros

"Their onboarding process to import all data was very comprehensive and there are many ways to customize the platform to make it easier to access and grow donor support."

"There is a great capacity for making reports customizable and being able to filter just the right information for your needs."

"Being able to customize fields to collect specific information allows for great donor management."

### Cons

"From time to time I have researched other CRM's as we grow because a member portal could be useful for our organization and is not offered in Eleo, but it is always just a headache and I discovered that other companies don't really offer anything more than Eleo and are a lot more money per month."

"Unfortunately, Neon required using their payment processing and their software updates seemed to be targeted for mid to large size nonprofits."

"The duplicate check is odd- if I run the same search more than once, I often receive different results."

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Eleo Reviews, Pros and Cons - 2026 Software Advice