I would recommend GiveSmart 100. They are professional and have a great product.

The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.

There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.

It has been a great relationship for us. We had onsite support for our first event and she was fantastic (and kept me sane).

The account managers are really fantastic and willing to help you through any questions or customizations you want to try.

I love how user friendly it is. It is professional looking and I love that I can manage from my phone.

The customer service at Give Smart was great. Whenever I had issues, placing a call to them was very easy and they were very responsive.

This is a great way to keep your guest up to date with auction information and send text to encourage them to donate.

Overall we have had a very good experience and recommended to others for events.

They have a great costumer support team as well as on site team. Have had nothing but good experiences with their software and team.

Seems to be missing some basic options for customizing.

Give Smart is easy to use and has a great support staff to help you through the entirety of your event and use of the software.

The seating chart functionality is very difficult and inconvenient to use.

We recommend GiveSmart to all of our clients. Overall the experience has been a good one.

Clean presentation and good aesthetics. Great functionality and quick to respond.

We have been looking for a mobile auction software service for a long time and finally found a good one within our price range.

My nonprofit ended up eating the tax that should have been charged to the purchaser (according to the law) and we lost over $1000 having to pay that bill ourselves.

Sad to think they are willing to lose a customer rather than even attempting to work with us.

Similarly, their on site staff for night of events were fantastic and super helpful - they made the service even more valuable.

We are grateful for the ease of pulling comprehensive reports. This allows to easily and accurately move the data into our data collection system.

GiveSmart is an easy way to integrate fully functional auction and bidding management software in any organization.

We enjoy the ease of use and the fact that there are Give Smart team members at our event to assist the guests.

The customer support team is fantastic. I am excited to use the new Champions feature for peer-to-peer fundraising.

Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission.

It has benefited our nonprofit in many ways;  ease of use, reaching more supporters, and great record keeping.

Great text-to-give feature. Quality customer service.

And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed.

As an organization that turns over every year, this software has been instrumental in helping us keep the continuity for a successful event.

What I like most about this software is the customization capabilities and just how easy it really is to use.

Reporting is easy, POS/refunds are a dream, and I really like how easy it is to set up every year.

The support team is knowledgeable, responsive and dedicated to our success.

In many situations , I waited 2 months to get a response!!! usually it's weeks. I have complained many times, but the response was that we can pay for faster response time.

I also find there are some traditionally standard BO operations that can't be done, which frustrates me. I don't think the system should dictate how we do business.

We also like the ability to clone donation forms (non-complex ones) ourselves, to customize them for specific purposes.

Plus, it's on the Salesforce platform which means it's secure, fast, and reliable, as well as scalable and configurable.

Love that we can customize almost anything to meet our unique needs. Ease of reporting, either using pre-made reports that come built in, or by customizing our own for specific details.

That staff person should learn as much about the software as they can to troubleshoot minor problems in-house so you won't need their support system for small things.

Patron manager makes for easy training. We have a new staff every summer, mostly college age people and it's got to be something that is straightforward, simple, and easy to retrain and reteach.

It's the most robust integrated crm/ticketing solution for businesses below a certain sales threshold; the best of a bad lot.

Their customer service and online help is world class, and keeps getting better each year with additional webinars and added content.

Overall Patronmanager is a good product for the price. Great for mid-size organizations.

Truly an integrated CRM system that allows us to see what our members and non-members are doing.

PatronManager is a comprehensive CRM that lacks the ease of use that comparable programs have.

Overall this is a great program. The CRM aspect is important and of course useful, but the most impactful part of the program for our organization is reporting.

There are some nice features that makes some set ups easy and quick.

Any customizations bring hidden fees. The software is only marginally accessible for blind users.

Plus, it is stored by a major corporation on highly secure systems. All in all, the system delivers incredible features and the price is great.

This is an excellent, robust ticketing system that lets us run our entire company in Salesforce, the world's leading CRM. All our data are in one place.

They are extremely helpful and knowledgeable. They are great teachers.

US Dollar

GiveSmart is the easy-to-use, innovative, and modern online fundraising and donor management platform that elevates any fundraiser. 

From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, we’re the solution to turn your mission into something that moves donors. 

We’ve helped thousands of nonprofits, schools, and associations raise $5.7+ billion. Our full suite of solutions and expert support helps you exceed your fundraising, event, and donor management goals. 

LongDescription

Cataloging/Categorization

Electronic Payments

Customer Data Management

Payment Processing

Live Auction

Mobile Alerts

Activity Tracking

Watch List

Contribution Tracking

Sponsorship Management

Credit Card Processing

Attendance Management

Mobile Ticketing

Communication Management

Registration Management

Onsite Ticketing

Proxy Bidding

Shipping Management

Promotions Management

Contact Management

Online Ticketing

Email Marketing

Mobile Access

Buy Now Option

Ticketing

Bid Management

Mobile Giving

Membership Management

Silent Auction

Absentee Bidding

Event Scheduling

Social Media Integration

Real-Time Notifications

Event Ticketing

Email Reminders

Email Management

Image Editing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Attendee Management

Seating Map

Reverse Bidding

Event Management

Auction Management

Billing & Invoicing

Pledge Management

Website Management

Real Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Contact Database

Summary Reports

Visitor Registration

Social Promotion

Point of Sale (POS)

Gamification

Online Bidding

Online Auction

Donor Management

Campaign Management

Inventory Management

Online Catalog

Confirmation/Reminders

Web browser (OS agnostic)

Contact GiveSmart for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

GiveSmart

In Person

Live Online

Webinars

Documentation

PatronManager’s event ticketing and CRM software allows organizations to manage every aspect of their shows with a single solution. Built entirely on Salesforce, PatronManager (a solution of Leap Event Technology) offers features for fundraising management, robust box office, dynamic reporting tools, and client community. Powering a notable roster of theatres, operas, museums, dance companies, and more, PatronManager is the standout ticketing and CRM solution for arts organizations.

GiveSmart vs PatronManager CRM

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