Overall our organization seems to be fully satisfied with this software to streamline our grant management process for over 5 years now. Training is always available and customer service is amazing.

Great tool to manage grant data and streamline the overall grant process. We issue grants to multiple organizations in a year so this eases the process on both the reviewer and applicant side. Customer service is very responsive and helpful. Online applications and registration are user friendly and very helpful tools. Exceptional grant management software for any size company. Fairly easy base for learning and offers a pretty intuitive platform.

Report features and customer management tools need to be improved or implemented.

Using the GMS for our foundation has been very helpful in keeping our documents organized and available for all to view; the grantees love the ease of the application we have developed within the system and it's streamlined the whole process of evaluations.

We chose the GMS from Foundant due to the ability to customize our platform to how we use it. We were not locked into a specific format.

As of now, I do not see any area that would need improvement. We are a small foundation and may not use all the capabilities that the GMS provides, as other larger foundations would. But I know that if there was something that I thought would be a good addition to the produce, Foundant would either let me know it already exists and direct me to it, or put it in their 'suggestion' area.

I like that applicants have to create accounts in order to apply, and that I can include descriptions for various kinds of applications.

I don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end. I don't like that once you "close" an application you can't "hide" it also. This makes managing the program on the back end overwhelming.

I have had a very positive experience with Foundant from the beginning. They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.

The Foundant software was easy to learn thanks to a great onboarding program with tutorials and a dedicated Client Success Manager. In addition to my CSM, there is a support team that can be reached by phone, email, or chat. My questions have always been answered promptly. Foundant also listens to their clients and makes changes/upgrades based on client needs. Educational webinars are offered on a regular basis.

Some features are not available with the standard license.

I compared over 10 different sites and software programs before partnering with Foundant. By far, Foundant had what we needed. They have enough bells and whistles to do what we need, but not so many that I get overwhelmed or bogged down. Foundant has a great training program that enabled me to build the site and maintain it - which says a lot since I am not a computer wizard. I have updated our application and processes annually and was able to very easily add a process for our COVID work. The best thing about Foundant is their people. Whether I call, chat or email the response is always quick and efficient. In addition to using the site to do grant management work, we have also extended it to receive PRI applications. I love that the system is adaptable.

Nothing. If hard pressed, I would say it took more than a minute to figure out how to do reports. But once I understood the building blocks, I was able to create reports for different audiences.

Our manager [SENSITIVE CONTENT HIDDEN] has been great and very responsive. She helped us sort through the most efficient way to get our processes up and running and anticipated some things we might want to do in the future so that we could incorporate them even before we might need them. We also did a large data migration project with our legacy data and our migration manager Taylor was extremely helpful.

I liked that after the in-depth training, our CSM was able to easily and relatively quickly recreate our previous grant application into the Foundant system

The training in the beginning that we do as self study takes a bit to grasp onto but once I got through the first few modules it all started to be intuitive and make logical sense.

Using Foundant has organized our grant-making process substantially. We are able to ensure accurate and up to date reporting and collect consistent and useful data. Setting up automation for reporting has taken a lot of work off our hands, and made everything much easier. It also allows us to have all important information and documents related to specific grants stored in the same place, which is easy for all users to access. Overall a really great product.

The pricing of this software compared to others is very reasonable, especially for a small nonprofit where cost is crucial. I would recommend that you already have your grant-making process pretty organized before starting to work with the system - though signing up and getting everything in the system definitely forced us to work everything out as far as process goes, which was helpful. The support that we received from our account manager as well as support staff via chat was extremely helpful, I used the chat almost daily in the beginning! The chat feature is really great because you rarely have to wait for assistance. We really love the reporting and customization options, especially being able to set up automatic emails for when reports are due, past due, assigned, etc. This system has helped us collect consistent data across various projects, which makes reporting much easier. There are a ton of reporting options available, though we have yet to use a lot of that section. Also love that we can have multiple people reviewing and giving feedback on applications. They are always making updates which are useful, I recommend reading the update highlights when they come out, I always learn something new! Overall this is a wonderful product that has exponentially improved our grant-making and management.

It did take us a little while to figure out how best to use the software, but I think this was because we also had to set up our processes. After a month or so of using it we were pretty comfortable. The only issue we run into is when we accept applications from organizations as well as individuals, because the system is really only designed for organizations to apply. We were able to work around it, but it would be nice if the system was designed to include both types already. We also have had a few issues with duplicate organizations being created, despite setting up a warning message to users, but deleting the duplicates are easy enough. It would also be helpful to be able to move grants between processes, right now you have to delete the entire application and re-enter it manually in another process. But overall, the pros far outweigh the cons.

We have the Standard license and it easily handles all aspects of grant making. The software is logical, intuitive and easy to learn. All applications, grant and payment history, evaluations, emails sent from within the system, and follow up reporting are kept in one system and are easily retrievable. This helps me work very efficiently. The Shared Documents feature is very useful to make information available to groups of users. Foundant is a huge time saver compared to how we handled grants in the past. Because it is online, you can access the system from anywhere and work anytime. Their customer support is consistently outstanding, always friendly and happy to help. I have also gotten lots of very favorable comments from our users who say that Foundant is easier to use than many other systems they have to deal with. A great feature is Guidestar, which allows me to verify an organization's IRS status instantly and maintains a record of these verifications. I am completely happy with Foundant and wholeheartedly recommend it.

I really have very little that I don't like. A minor drawback is that the system cannot fully integrate our board meeting process, because we have a very set process. Using Shared Documents, I am able to still maintain and preserve our board meeting material in the system.

If you have a grant that your organization gives our every year, thus is definitely for you. Everything is in one place and it makes everything you ma have to do so much easier. You send out applications through the software and everyone completes them online. You can track how many applications you have and how much you have that are completed. Reviewers can look and receive applications online, and you can assign any follow ups. the best thing is that all of their organizations information is now on the site, so it also is a library for anyone who has ever applied for your grant/application. And an additional perk is that you can email people from the site and you don't have to connect to your outlook/email to do so. *Great support!

If an applicant wants to change their organization information, they have to contact you and you have to do it on the back-end, this goes for resetting/changing applicants passwords as well. It sometimes gets a bit annoying that they can't change simple tings like the address or telephone number an you have to do it.

The flexibility. It's not a "one and done" software as it is ever evolving and expanding with new updates regularly. The community of Foundant GLM users are heard. Feedback is encouraged and incorporated into each update. My company utilizes the Foundant GLM software for several different funding programs, and it meets the specific/individual needs of each one without compromising the quality of the software or the value to our applicants and evaluators.

There's still some features I'd like to see considered/added to a future update, but they're not deal breakers. Overall, it's hard to find any "cons" to this software.

I chose this software 6 years ago over several others that we reviewed. It is perfect for our foundation size and the staff and support team are awesome. The support response time is very fast and if needed, I can get a live body on the phone which was not available from our previous software provider.

The ability to customize applications, evaluations, and follow up reports is great. Most of our grant awards are not a One Size Fits All.

As a data nerd, the reporting feature is not as strong as I wish it to be. The ability to design reports is limited.

When I am recommending Grant Lifecycle Manager to other county agencies, I specifically mention your customer service because it is so rare to find such outstanding service at every stage in the process from sales to finance to training. [SENSITIVE CONTENT HIDDEN], our training rep, is consistently exceptional. She is courteous, knowledgeable, and responsive. I miss her now that our regular sessions are done.

This software is user friendly, and has allowed for a more efficient grant management process. We especially like being able to generate reports within the system, and that there's no more paper applications or evaluations is a big plus.

In the past we had a one-page paper contract that we mailed to our grantees for completion/signature and then forwarded onto Purchasing as support material when entering the purchase requisition. When we switched to the new system, naturally we wanted to create an online contract. However, because of the new layout, each contract was multiple pages. Since we have 40 grantees, this was too much to print out, scan and email to our Purchasing Dept. In the end, we were able to work around it by creating a modified information one-pager that served our purpose.

My work at GreaterGood as the Grants Administrator requires me to work in Foundant all day. I find it to be easy to navigate and user friendly for our applicants and partners. Whenever I have questions, Foundant Support is excellent in assisting me. Our Client Success Managers, [SENSITIVE CONTENT HIDDEN] and now [SENSITIVE CONTENT HIDDEN], have been excellent.

Foundant is very user friendly for both our staff and applicants. All of our grants are by invitation only. We provide detailed instructions to our applicants to register in Foundant and apply. We have separate processes for the many grants we provide. I like that the processes can be customized for each type of grant. We take the Follow Up Reports very seriously. We share the reported info and impact with our donors.

My only struggle is sometimes with Reports. Foundant Support is always very helpful with helping me figure out what to do.

Our overall experience has been a positive one. Both Applicants and Reviewers seem to have no issues with the system.

I love the fact that you can copy a process. This saves so much time - there is no need for re-creating. The somewhat new feature of the option of chatting is fabulous! Again, a time saver. It allows me to multi-task. The system is user friendly.

I would say the only piece that I cannot give the most accolades to would be the reporting. It seems to be a little clunky or it could just be the user, me. I was a little disappointed to learn that there is not a good fit for all of the roles that we need to assign to our staff members that are involved in an RFP process. Specifically, we have a someone who needs to create and edit reports but I did not want to give him full admin rights, which is what I ended up doing. Something in between would be nice. We have not utilized integration with other apps so far, but if possible, it would be nice to have the following directly connected: https://apps.irs.gov/app/eos/ and https://www.fdacs.gov/. Also, it would be nice if we could have the ability to create 3 evaluation forms since a lot of our RFPs involve a 3rd evaluation phase.

I have been EXTREMELY pleased with our overall GLM experience. The support Foundant offers is beyond amazing.

This software is very user friendly. We surveyed our grantees after implementing GLM and received all positive reviews.

Reporting and Data Sets continue to be challenging. It makes sense when I'm at training classes but when I sit down to create a report the confusion sets in. Even though reporting is challenging I still prefer Foundant GLM over any other software product out there!

GLM is a fairly intuitive tool for managing grant workflow. If you are having trouble, Foundant supplies a vast knowledge base to learn how to use the software step-by-step. Their customer service is outstanding. Foundant listens to user feedback and incorporates requested features into the software development pipeline. Recent improvements, such as track-able automatic emails, have resulted in increased efficiency in my workplace.

At it's core, GLM is a database and subject to certain restrictions. That said, there are very few elements that are 100% fixed in the system-- I have no complaints.