Grant Lifecycle Manager
About Grant Lifecycle Manager
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Most Helpful Reviews for Grant Lifecycle Manager
1 - 5 of 50 Reviews
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Outstanding grant software
Overall our organization seems to be fully satisfied with this software to streamline our grant management process for over 5 years now. Training is always available and customer service is amazing.
PROSGreat tool to manage grant data and streamline the overall grant process. We issue grants to multiple organizations in a year so this eases the process on both the reviewer and applicant side. Customer service is very responsive and helpful. Online applications and registration are user friendly and very helpful tools. Exceptional grant management software for any size company. Fairly easy base for learning and offers a pretty intuitive platform.
CONSReport features and customer management tools need to be improved or implemented.
Vendor Response
Thank you for your review! We appreciate the time you took to share your thoughts on Grant Lifecycle Manager. We'll share your thoughts on tools with our team, as we're always working to improve based on client feedback.
Replied January 2019
Patricia
Philanthropy, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Foundant Grant Management System
Using the GMS for our foundation has been very helpful in keeping our documents organized and available for all to view; the grantees love the ease of the application we have developed within the system and it's streamlined the whole process of evaluations.
PROSWe chose the GMS from Foundant due to the ability to customize our platform to how we use it. We were not locked into a specific format.
CONSAs of now, I do not see any area that would need improvement. We are a small foundation and may not use all the capabilities that the GMS provides, as other larger foundations would. But I know that if there was something that I thought would be a good addition to the produce, Foundant would either let me know it already exists and direct me to it, or put it in their 'suggestion' area.
Reason for choosing Grant Lifecycle Manager
Honestly, it was the people. Not only was my sales rep so friendly and knowable about the product, he was eager to give me every answer to all my questions. Additionally, I loved that many of the employees at Foundant were previously in the foundation world, had used either this or other products and would be 'speaking the language' of grant makers.
Vendor Response
Thank you for your review, Patricia! We are happy to know that Grant Lifecycle Manager has allowed you to customize your platform to fit your needs!
Replied April 2021
Symone
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2017
It's Ok at best.
I like that applicants have to create accounts in order to apply, and that I can include descriptions for various kinds of applications.
CONSI don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end. I don't like that once you "close" an application you can't "hide" it also. This makes managing the program on the back end overwhelming.
Peggy
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Foundant Technologies has the best customer service!
I have had a very positive experience with Foundant from the beginning. They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.
PROSThe Foundant software was easy to learn thanks to a great onboarding program with tutorials and a dedicated Client Success Manager. In addition to my CSM, there is a support team that can be reached by phone, email, or chat. My questions have always been answered promptly. Foundant also listens to their clients and makes changes/upgrades based on client needs. Educational webinars are offered on a regular basis.
CONSSome features are not available with the standard license.
Reason for choosing Grant Lifecycle Manager
Personal service is what sets Foundant apart. They want their clients to succeed and it shows!
Reasons for switching to Grant Lifecycle Manager
We wanted to start online applications.
Vendor Response
Thank you for your review, Peggy! We are happy to know that Grant Lifecycle Manager was easy to learn and that you're happy with our customer service!
Replied April 2021
Laura
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Easy to work with
I compared over 10 different sites and software programs before partnering with Foundant. By far, Foundant had what we needed. They have enough bells and whistles to do what we need, but not so many that I get overwhelmed or bogged down. Foundant has a great training program that enabled me to build the site and maintain it - which says a lot since I am not a computer wizard. I have updated our application and processes annually and was able to very easily add a process for our COVID work. The best thing about Foundant is their people. Whether I call, chat or email the response is always quick and efficient. In addition to using the site to do grant management work, we have also extended it to receive PRI applications. I love that the system is adaptable.
CONSNothing. If hard pressed, I would say it took more than a minute to figure out how to do reports. But once I understood the building blocks, I was able to create reports for different audiences.
Reason for choosing Grant Lifecycle Manager
1. Ease of creation and management of site 2. Ease of greatness to enter information and upload documents 3. Customer support provided 4. Price for what we receive
Vendor Response
Thank you for your review, Laura! We're happy to see that GLM is easy to work with and that you have enjoyed working with our people!
Replied April 2021