QuickBooks Desktop Enterprise vs SmartAdvocate
QuickBooks Desktop Enterprise has 20217 reviews and a rating of 4.51 / 5 stars vs SmartAdvocate which has 101 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I like the fact that it integrates with a bunch of other things and makes it super useful for invoicing.
- It had great tech support, excellent documentation, and superb online help. A great product for a very wide range of businesses.
Cons
- The update method and stability of the software is just poor. The file has to be repaired sometimes because it gets corrupted.
- It can be a pain when you make a mistake and try to fix it. For some things, there are too many steps to fix the mistake.
Pros
- With Smart Advocate's features, updates, support, and innovation, there is no other way but growth. It's a powerhouse of a tool for great staff, which gives clients the most significant outcome.
- I have a great snapshot of where our referrals are coming from and how much we spend on those campaigns. This generates a clear cost per case and cost per call.
Cons
- That said, when a dislike does arise, reaching out to SmartAdvocate usually remedies our dislikes. For example, the recommendation was to set up multiplaintiff parties under one case number.
- It is both a good and a bad thing how much information can be stored into SA.
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