---
title: "RallyUp Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of RallyUp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RallyUp is a good fit for you!"
source_url: "https://www.softwareadvice.com/nonprofit/rallyup-profile/reviews/"
page_type: "reviews"
language: "en"
---

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RallyUp Reviews

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Reviews

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# RallyUp User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 62

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.7/5
- Value for money: 4.7/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 49 reviews (79%)
- 4 stars: 10 reviews (16%)
- 3 stars: 1 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (3%)

### Most mentioned pros

- Setting up the auction items was a breeze – the interface was intuitive, and adding descriptions and photos was straightforward.
- We would absolutely recommend RallyUp to other schools and organizations looking for an efficient and user-friendly way to host online silent auctions.
- The ease of use and the ability to engage our group virtually added a new level of excitement and accessibility.

### Most mentioned cons

- I've also heard from my colleagues that the payment processing takes a while and it takes long to receive the check.
- I find it very expensive; the fees make it challenging to keep all of the funds raised in your own pocket.
- Terrible communication and cohesion within the site.

## RallyUp customer reviews

Showing reviews 1-25 of 62 (page 1).

### Best Raffle Platform Ever!

- Overall rating: 5/5
- Reviewer: Donald C.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Our non-profit uses RallyUp for fundraising raffles. We do multiple raffles each year, we’ve raised thousands of dollars and it hasn’t cost us a dime. How can you beat that?

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s so easy to use, it walks you through the process step by step. Once you create an experience you can simply copy it and modify it to create your next experience. You’re up and running in minutes.

#### Cons

There’s really nothing I don’t like, it’s a great platform all around! It’s cost effective, easy to use and very powerful.

---

### First Time User to RallyUp

- Overall rating: 5/5
- Reviewer: Jackie J.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

It was seamless, easy to use and the support from our fundraising specialist was amazing!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

RallyUp is amazing! I had heard about the platform through word of mouth. I have never run a silent auction before or built a website like this and it was so user friendly and so easy to use! Everything from building the site to the support that I got from our Fundraising Specialist was incredible. She was able to answer every question that I had and hold my hand while I launched go Live! She was quick to answer every email with questions that I had and really made the whole process seamless. I 100% would recommend this site to anyone looking to build a silent auction site.

#### Cons

I don't have anything negative to say about RallyUp, I didn't have a con.

#### Reasons for choosing RallyUp

I had to wait 2 days for a phone call and in the meantime started playing around on RallyUp and had also submitted the information to also have a test site created. I was done building it before I even got the email from RallyUp and I never took the call for Handbid. It was so easy to use.

---

### Recommending RallyUp for your next campaign

- Overall rating: 5/5
- Reviewer: Mira T.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

I have used RallyUp for two sweepstakes campaigns and have had a very positive experience both times. It is easy to use and I was very impressed by their support services when reviewing our campaign before publishing. Our first time around, I had confidence using RallyUp because they were available to answer my questions and the fee model made sense for my organization that was trying something new. It turned out to be very successful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

RallyUp is incredibly easy to use and looks very clean from a donor-view. Their team is quick to respond and very thorough.

#### Cons

I see no major downsides to using RallyUp. I wish it integrated with our CRM, but uploading gifts and donor data is still very simple.

---

### Zero Customer Support

- Overall rating: 3/5
- Reviewer: Carly J.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: Self-Employed
- Product usage: Used monthly for less than 12 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

After successfully running a few fundraisers they froze our current fundraiser with zero warning and zero explanation, I didn’t find out until users could not purchase tickets and I followed up RallyUp. Nobody is ever available on chat, they then show up in chat, say hello and disconnect immediately. After finally getting onto them via email they advised their legal team had flagged us, they claimed they sent us an email but this is false and after requesting that they re-send the email so we could send them all of our appropriate approvals to fundraise as requested it’s been crickets, no email, no response from customer service, they have now impacted our fundraising amount and deadline and made us look stupid to our donors and we now have to cancel the fundraiser, issue refunds and start over again - such an unnecessary headache just because they lack communication and customer service. This has hurt our charity and wasted a great deal of our time.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

We ran a few fundraisers with no issues, the auto-draw for raffles is a handy feature.

#### Cons

Severe lack of communication and customer service.

#### Vendor response

Thank you for sharing your experience. We see you've run several successful fundraisers with us in the past, and we're sorry to hear that you were frustrated with your last campaign. Although we see that we responded quickly to all your inquiries, it clearly didn't feel like that to you. We'd love to connect and make sure we square this away so that you can continue to do the great work your organization does. The reason your campaign was frozen is that we are required to enforce compliance with raffle laws and regulations, and your raffle was in violation. The good news is that this is easily resolved! We would love nothing more than to get together and help you set up a raffle or other fundraiser. (We can only dream about joining one of your rallies one day.) Please reach out at your earliest opportunity. Sincerely, The RallyUp Team

Replied March 2023

---

### Project Koru's review for RallyUp

- Overall rating: 5/5
- Reviewer: Emma R.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

I honestly couldn't say enough good things about this company! They are amazing people and so wonderful and helpful to work with. They actually came to us, because someone that works there used to volunteer at our fundraising event (Kiteboard 4 Cancer). They helped me set everything up, hopped on a meeting with me any time I had questions, they took our feedback seriously and changed some of the UX on the platform to make it easier for our users, they came to the event to help me run the raffle, they taught me how to use features I was confused about, and so much more. I have never felt as supported by a company as I have by RallyUp. If you're considering them for your event management, I would 1000x recommend - especially if you're looking for peer to peer fundraising functionality. That feature alone helped us to raise a ton more money, not to mention all the other awesome features.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use as an admin and for our constituents Integration of many fundraising features in one place helped us to raise more money Fostered a healthy sense of competition between P2P fundraisers Access to tons of features and extreme customization without having to have any coding knowledge 24/7 customer support for admin + users

#### Cons

UX could be confusing to an older audience at times, some things didn't feel completely intuitive High amount of options + customization = a bit of a learning curve for admins, could be overwhelming to some

#### Reasons for choosing RallyUp

More functions and more centralized fundraising experience

#### Reasons for switching to RallyUp

More functions, centralized P2P fundraising / event registration hub

#### Vendor response

Hello Emma, Thank you for choosing the RallyUp platform! We are so happy to hear you had an amazing fundraising experience with us. We are constantly improving the product and think you will love the changes to the interface that are coming later this year. We hope this will make it easier to navigate in the future. We look forward to seeing your next campaign with RallyUp. Please don't' hesitate to reach out if you have any questions at all; our support is available 24x7. Mireilys Ramirez | Customer Happiness Manager, RallyUp.com

Replied May 2022

---

### Great for a school raffle!

- Overall rating: 4/5
- Reviewer: Lynn R.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, we have had great experience. I have multiple volunteers on the back end every time we do a raffle and all find it easy to use/manipulate the data, and make update on the site.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very intuitive; super easy to drop images in; we used it for a school wide raffle several years in a row and it was easy to use both on the back end and for users.

#### Cons

I find it very expensive; the fees make it challenging to keep all of the funds raised in your own pocket.I have used less expensive platforms, but I find myself coming back to RallyUp as it is worth the priced.

#### Reasons for choosing RallyUp

Professional look and feel, much more intuitive to use; can customize links to social media easily.

---

### Create professional raffle campaigns and home page in hours -- easy to replicate and repeat!

- Overall rating: 5/5
- Reviewer: Karen K.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

I used the Chat feature 3 times during initial start-up. I was always provided with very timely and accurate responses. I was impressed.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Creates very professional-looking and easy to use raffle and home pages. Extremely easy to "copy" previous campaign to start a new one (saves a lot of time). Our company just had a significant merger and changed logos / color schemes, so within 1 hour, I was able to update the home page and a campaign (copied from old one), so ease of use (once you get through the options) is VERY EASY!

#### Cons

The "con" would be the fee structure, but I guess RallyUp has to make money. We chose to allow the "extra donation / extra tickets" for users, so that is how RallyUp makes money. I am not real happy about it, because I do think it is cheaper than the alternative of a flat rate. The same feature is used by GoFundMe, but I personally do not contribute extra (and maybe because they do not offer anything in return). I just think it degrades the raffle experience, but we have not found anything else, so we live with it.

#### Reasons for switching to RallyUp

It was too cumbersome - Survey Monkey with Stripe attached. We could not tell if everyone would really "check out and Pay". There was a lot of manipulation of the Survey to customize for raffles. Not transferrable to new person after the initial owner of the product left the organization.

#### Vendor response

Hello Karen. Thank you for this amazing review! We understand your concern with the fee structure, we do offer two pricing plan options for you to choose from. As always, you can reach out to us at any time, and we can walk you through the best payment checkout options for your campaign. Thank you for being a valued member of the RallyUp community. Allison Winter | Customer Experience Manager, RallyUp,com

Replied June 2022

---

### Smooth to work with

- Overall rating: 5/5
- Reviewer: Saasha W.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience will Rallyup was very smooth. I was ableFundraising is stress on it's own, Rallyup's platform made the process easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

That the overall learning curve for adapting to the software was easy and that there was a back way to add outside donation. When working with older populations, they my not be as amenable to entering CC info.

#### Cons

Would have liked additional templates for campaigns. I felt like the options were limiting in regard to those of us that are not graphic design experts.

---

### Seamless, Engaging, and Impactful — RallyUp Helped Us Give Back in a Big Way!

- Overall rating: 5/5
- Reviewer: Elizabeth S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We recently used RallyUp as the virtual fundraising platform during our National Sales Meeting in April 2025, and we couldn’t be more thrilled with the results. From start to finish, RallyUp provided a user-friendly, customizable, and visually engaging experience that energized our attendees and helped us raise meaningful support for our selected charity. What stood out most was how intuitive the platform was, both for our team on the backend and for our attendees participating in the fundraising activities. Whether it was the raffle setup, silent auction, or donation campaigns, every feature was easy to configure and ran smoothly during the event. The RallyUp support team was also fantastic—responsive, knowledgeable, and genuinely committed to helping us succeed. They guided us through the process and ensured everything was tailored and polished for a professional, seamless experience. While this event wasn't for profit, we’re proud to share that our chosen charity truly benefited from the generosity of our attendees, and RallyUp made it all possible. The ease of use and the ability to engage our group virtually added a new level of excitement and accessibility. We’re already looking forward to using RallyUp again for future initiatives. Highly recommend to any organization looking to create a meaningful, modern, and efficient virtual fundraising experience.

#### Cons

There is a small learning curve to use the platform, but if you've been around computers for the past few years its a simple task that takes under an hour.

---

### Fantastic Fundraising Platform - RallyUp - for Our School!

- Overall rating: 5/5
- Reviewer: Lauren N.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Our PTO used RallyUp for our recent school fundraiser silent auction, and we couldn't be happier with the experience! From the get-go, the platform was incredibly user-friendly for both our organizers and our bidders. Setting up the auction items was a breeze – the interface was intuitive, and adding descriptions and photos was straightforward. Thanks to RallyUp, we were able to run a highly successful and engaging silent auction that raised significant funds for our school. We would absolutely recommend RallyUp to other schools and organizations looking for an efficient and user-friendly way to host online silent auctions. Five stars!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What really impressed us was how easy it was for our school community to participate. We received so many positive comments about how simple it was to browse items, place bids, and even set up notifications for outbid items. This ease of use undoubtedly contributed to the success of our fundraiser.

#### Cons

We were very happy with the platform. It was so user-friendly and everyone really had a wonderful experience.

---

### Raffle Fundraiser for our choir

- Overall rating: 5/5
- Reviewer: Deborah F.
- Verified reviewer: Yes
- Industry: Music
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

I was extremely pleased with RallyUp. The ease of setting up the Raffle online was terrific and your customer service agent was so helpful and speedy with her replies. I had considered another fundraising platform but had to wait for the help desk to respond to a simple question for more than 2 days.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was so simple to set up online. When I did need help your customer service agent [SENSITIVE CONTENT] answered my questions immediately.

#### Cons

There was one photo upload feature that needed some adjusting. I had to have RallyUp help me with that.

#### Reasons for choosing RallyUp

As mentioned before the set up wasn't simple and slow response from costumer service.

#### Reasons for switching to RallyUp

too difficult to set up and lack of good customer service.

---

### Easy Non-profit fundraising

- Overall rating: 5/5
- Reviewer: Tanya L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

Excellent experience and good customer service support if you have an active fundraiser.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use software and your organization keeps much more money than other products on yhe market.

#### Cons

Better reporting features, like running reports by last name versus first name.

#### Reasons for switching to RallyUp

The other company had a large fee structure. Between 10-15% of what we raised went back to them.

#### Vendor response

Hello Tanya! We are so happy to hear you had an excellent experience with our platform! We are happy to let you know we are currently working on a new and improved design setup and experience. We hope this will make your next campaign run flawlessly and effectively. Please reach out 24x7 if you need any assistance with future campaigns. Tommy Garcia | Product Manager, RallyUp.com

Replied June 2022

---

### RallyUp Review

- Overall rating: 5/5
- Reviewer: Richard R.
- Verified reviewer: Yes
- Industry: Photography
- Company size: Self-Employed
- Product usage: Used other for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

9 out of 10. Excellent company and a great way to have fundraisers without the hassle. Thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I enjoy the ease of use. Set up is quick and once you've done before, the second and third times are a snap.

#### Cons

I wish there were more flexibility (options) in the looks and formatting, but all in all, I still like it. I missing having the option of speaking to a real person. It seems as if you have moved away from phone service to email and chat sessions. There are times I need to speak to a person, and you've made it harder to do so.

#### Vendor response

Hi Richard! We appreciate your feedback. It was a pleasure working with you on your annual sweepstakes campaign this year. While phone support is still available, we do find that we're able to respond to in-app messages and emails much more quickly since they are monitored by our entire team. We're also able to provide additional resources and links to our extensive help center resources when responding via email and chat. This has allowed our customers to have their questions answered quickly and get the resources they need to build and run successful campaigns on RallyUp. Please don't hesitate to reach out as you need us in the future! Linsay Chavez | Operations Manager, RallyUp.com

Replied June 2019

---

### Great for small non-profits, easy to use

- Overall rating: 4/5
- Reviewer: Micah G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used other for less than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I had a positive experience with RallyUp, I would recommend it to a small non-profit for some basic fundraising

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It's easy to use, simple and straight-forward, customer service is timely and super helpful.

#### Cons

It's limited in its functionality and customization options - it does a few things well, but all things created through RallyUp will look like RallyUp.

#### Vendor response

Hello Micah. Thank you for taking the time to write a review! I wanted to let you know that our product team recently added extensive new branding and customization options to the platform. These include using custom colors, fonts, headers, logos, URLs, page designs and more. Please know that the RallyUp platform was specifically designed to allow non-programmers to easily create great fundraising experiences. We realize that developers may want to dig into code. But our primarily focus is on ease-of-use for non-programmers. We have an offering for organizations that require development-level control including access to HMTL, CSS, JavaScript and other functionalities. We work with our Fortune 100 corporate clients on this basis extensively. But for most users, the customization options provide everything they ask for. We'd love to hear any suggestions for improvements that you have. Please reach out to us at hello@rallyup.com. Thanks again! Steve Bernat | Founder, RallyUp.com

Replied June 2019

---

### RallyUp Help us in a Pinch

- Overall rating: 5/5
- Reviewer: Scott G.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

We have needed a donation platform set up with 24 hours for a tragic event and RallyUp allowed us to get that set up ad take donations right away. We have continued to use it the last nine months and will continue.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of set up to collect donations in a quick turnaround was perfect for what we needed.

#### Cons

The lack of ability to customize a donations page. You have some flexibility, but more would be great.

#### Vendor response

Hello Scott! We're glad RallyUp was able to help you get your fundraiser up and running in such a short amount of time. We appreciate that feedback, and we are always looking for ways to add even more branding and customization options. If you'd like to share specific ideas or needs with us, please reach out to our support team any time (they're available 24x7). Thank you for being an awesome RallyUp community member! Mireilys E. Ramírez | Customer Happiness Manager, RallyUp.com

Replied June 2022

---

### Helping Me to Help Others

- Overall rating: 4/5
- Reviewer: Joey M.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Using RallyUp was a wonderful experience that helped me nearly double my planned fundraising amount!

#### Cons

The discussion of when and where the money was held/delivered was less than ideal. I would like that to be crystal clear to increase my confidence in using the solution.

#### Vendor response

Hi Joey! Wow, we are so excited to hear that you nearly doubled your planned fundraising amount! Thank you for choosing RallyUp, we look forward to watching your future successes. Thank you for letting us know where you would like to see improvements. We are constantly refining our user experience, and this is extremely helpful. Please reach out 24x7 if you need any assistance with future campaigns. Bryanna MacKay | Technical Success Manager, RallyUp.com

Replied June 2022

---

### Fritz & Friends

- Overall rating: 5/5
- Reviewer: Sarah K.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

We do a once a year pledge fundraiser that this has worked great for

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ease of use and flexibility of the platform to adapt to many types of events

#### Cons

The overall aesthetic could be modernized. The ease of the user, we had some confusion on how to make pledges/ how to be a team, or pledge for a particular team

#### Reasons for choosing RallyUp

Free and easy to use

#### Vendor response

Hello Sarah. Thank you so much for the review! We are so happy to be a part of your "Fritz & Friends" annual pledge fundraiser. We apologize for the confusion you encountered around pledging for a particular team. We are redesigning and making improvements to our Peer-to-Peer platform and our user experience, so we really appreciate the feedback. Please don't hesitate to reach out if you have any questions at all, our support is available 24x7. Tommy Garcia | Product Manager, RallyUp.com

Replied June 2022

---

### SCGA Junior Golf Foundation Review

- Overall rating: 5/5
- Reviewer: Kaila C.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software is extremely user friendly to both users and admins. The ease of experience creates a well-flowing donor experience that reflects positively on us. Additionally, the look and feel of this software is elevated.

#### Cons

I currently can't think of anything that I necessarily dislike about rally up.

#### Vendor response

Hi Kaila! Thank you so much for the review! We are so happy to hear you had a great experience and can't wait for the next SCGA Junior Golf Foundation Fundraiser. You are awesome and we love having you as a part of the RallyUp community! Please don't' hesitate to reach out if you have any questions at all, and if you ever want a free personal strategy session, we are happy to help. Our support is available 24x7. Mireilys E. Ramirez | Customer Happiness Manager, RallyUp.com

Replied June 2022

---

### St. James School Review

- Overall rating: 5/5
- Reviewer: francess s.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Great experience!

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was nice that that when I needed help anyone on the chat was very quick to respond.

#### Cons

Perhaps the percentage of cut? I've also heard from my colleagues that the payment processing takes a while and it takes long to receive the check.

---

### Excellent for Non-profits!

- Overall rating: 5/5
- Reviewer: Rachel L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent! Will continue to use for all of our sweepstakes and auctions!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, lowest prices, customer service is excellent!

#### Cons

Would like more customization options on the landing pages.

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### Review of RallyUp

- Overall rating: 4/5
- Reviewer: Katie S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 5/5

#### Pros

There is a free version available and different formats of fundraisers to use

#### Cons

Some features are behind a paywall (which is understandable)

#### Vendor response

Thanks! We're so glad you chose us for your fundraising. The entire RallyUp platform is free to use without any limitations or paywalls. If you have any questions about use in the future, please don't hesitate to contact our 24x7 customer success team. We'll be happy to help! Mireilys Ramirez | Customer Happiness Manager, RallyUp.com

Replied April 2022

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### Director of Development

- Overall rating: 4/5
- Reviewer: Andrea M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, for my first time using Rally Up it went okay. I am guessing my second time around will be a little easier and I definitely have a better understanding of the platform.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The online chat was very helpful. The simplicity of the platform and it is free.

#### Cons

Punch-A-thon pledges not charged immediately when punches were entered. Reports when you finalize, it was challenging to find out those boxers that we have not entered in punches. Being the first time, I would have liked to speak to someone from the beginning on how the punch-at-thon worked. What goes well and challenges, therefore, I could have been better prepared.

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### Amazing 10/10

- Overall rating: 5/5
- Reviewer: Hope I.
- Verified reviewer: Yes
- Industry: Design
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was seamless to use the customer service is also great i would definitely use this again

#### Cons

Nothing. They made my auction very simple to do. Everything went really well.

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### Would recommend

- Overall rating: 5/5
- Reviewer: Tawnya T.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

[sensitive content hidden], our customer representative was easy to work with and responded quickly. Once I got familiar with the website, it was pretty easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great customer service and easy to use. The platform form overall was super easy to use and their customer service got back to you almost immediately.

#### Cons

Overall, no complaints. I would recommend that when you upload the individual QR codes they also have a title with them.

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### RallyUp for a school colour fun run - crowdfunding

- Overall rating: 5/5
- Reviewer: Nikki B.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This review was submitted organically. No incentive was offered

We are an Australian based primary school and by using RallyUp for our Colour Fun Run campaign. We have used other sites before but our profit margin using RallyUp greatly increased. They are amazing for non-profits. The site was very easy to manage, it was easy for users to navigate, the reports were excellent and the support was second to none

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product was VERY easy to use. It was very easy to set up. The most telling part of how easy this was that we got NO QUESTIONS at all from users about how to set up or that they were stuck on any step. We loved being able to export reports. This is not really software based, but the SUPPORT was also brilliant. The FAQs are very clear and there are a lot of them to get any answers you need. If you could not find your answer, it was very easy to email and the responses were very prompt and efficient.

#### Cons

I would like to see a report for registrations that were not completed. We had a drop down box for registrants to choose their class and this was an "optional" field and I would have loved to have made this "mandatory".

#### Reasons for choosing RallyUp

fundrazer : We didn't know if we could input cash payments. MyCause sent the donations MONTHLY, not daily!

#### Reasons for switching to RallyUp

They were taking out a 40% fee. (saying that, they did provide prizes and colour and sunglasses, which we were happy to spend the extra time doing this ourselves much more cheaply)

## More reviews

[Next reviews](https://www.softwareadvice.com/nonprofit/rallyup-profile/reviews/?page=2)

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RallyUp Reviews, Pros and Cons - 2026 Software Advice