--- title: "RallyUp Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RallyUp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RallyUp is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/rallyup-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [RallyUp](https://www.softwareadvice.com/nonprofit/rallyup-profile/) / RallyUp Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/rallyup-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/rallyup-profile/alternatives/) # RallyUp User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 61 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 48 reviews (79%) - 4 stars: 10 reviews (16%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (3%) ### Most mentioned pros - I have multiple volunteers on the back end every time we do a raffle and all find it easy to use/manipulate the data, and make update on the site. - Setting up the auction items was a breeze – the interface was intuitive, and adding descriptions and photos was straightforward. - We would absolutely recommend RallyUp to other schools and organizations looking for an efficient and user-friendly way to host online silent auctions. ### Most mentioned cons - I find it very expensive; the fees make it challenging to keep all of the funds raised in your own pocket. - I've also heard from my colleagues that the payment processing takes a while and it takes long to receive the check. - Terrible communication and cohesion within the site. ## RallyUp customer reviews Showing reviews 1-25 of 61 (page 1). ### Best Raffle Platform Ever! - Overall rating: 5/5 - Reviewer: Donald C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Our non-profit uses RallyUp for fundraising raffles. We do multiple raffles each year, we’ve raised thousands of dollars and it hasn’t cost us a dime. How can you beat that? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s so easy to use, it walks you through the process step by step. Once you create an experience you can simply copy it and modify it to create your next experience. You’re up and running in minutes. #### Cons There’s really nothing I don’t like, it’s a great platform all around! It’s cost effective, easy to use and very powerful. --- ### First Time User to RallyUp - Overall rating: 5/5 - Reviewer: Jackie J. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It was seamless, easy to use and the support from our fundraising specialist was amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RallyUp is amazing! I had heard about the platform through word of mouth. I have never run a silent auction before or built a website like this and it was so user friendly and so easy to use! Everything from building the site to the support that I got from our Fundraising Specialist was incredible. She was able to answer every question that I had and hold my hand while I launched go Live! She was quick to answer every email with questions that I had and really made the whole process seamless. I 100% would recommend this site to anyone looking to build a silent auction site. #### Cons I don't have anything negative to say about RallyUp, I didn't have a con. #### Reasons for choosing RallyUp I had to wait 2 days for a phone call and in the meantime started playing around on RallyUp and had also submitted the information to also have a test site created. I was done building it before I even got the email from RallyUp and I never took the call for Handbid. It was so easy to use. --- ### Zero Customer Support - Overall rating: 3/5 - Reviewer: Carly J. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered After successfully running a few fundraisers they froze our current fundraiser with zero warning and zero explanation, I didn’t find out until users could not purchase tickets and I followed up RallyUp. Nobody is ever available on chat, they then show up in chat, say hello and disconnect immediately. After finally getting onto them via email they advised their legal team had flagged us, they claimed they sent us an email but this is false and after requesting that they re-send the email so we could send them all of our appropriate approvals to fundraise as requested it’s been crickets, no email, no response from customer service, they have now impacted our fundraising amount and deadline and made us look stupid to our donors and we now have to cancel the fundraiser, issue refunds and start over again - such an unnecessary headache just because they lack communication and customer service. This has hurt our charity and wasted a great deal of our time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros We ran a few fundraisers with no issues, the auto-draw for raffles is a handy feature. #### Cons Severe lack of communication and customer service. #### Vendor response Thank you for sharing your experience. We see you've run several successful fundraisers with us in the past, and we're sorry to hear that you were frustrated with your last campaign. Although we see that we responded quickly to all your inquiries, it clearly didn't feel like that to you. We'd love to connect and make sure we square this away so that you can continue to do the great work your organization does. The reason your campaign was frozen is that we are required to enforce compliance with raffle laws and regulations, and your raffle was in violation. The good news is that this is easily resolved! We would love nothing more than to get together and help you set up a raffle or other fundraiser. (We can only dream about joining one of your rallies one day.) Please reach out at your earliest opportunity. Sincerely, The RallyUp Team Replied March 2023 --- ### Smooth to work with - Overall rating: 5/5 - Reviewer: Saasha W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My experience will Rallyup was very smooth. I was ableFundraising is stress on it's own, Rallyup's platform made the process easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That the overall learning curve for adapting to the software was easy and that there was a back way to add outside donation. When working with older populations, they my not be as amenable to entering CC info. #### Cons Would have liked additional templates for campaigns. I felt like the options were limiting in regard to those of us that are not graphic design experts. --- ### Project Koru's review for RallyUp - Overall rating: 5/5 - Reviewer: Emma R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered I honestly couldn't say enough good things about this company! They are amazing people and so wonderful and helpful to work with. They actually came to us, because someone that works there used to volunteer at our fundraising event (Kiteboard 4 Cancer). They helped me set everything up, hopped on a meeting with me any time I had questions, they took our feedback seriously and changed some of the UX on the platform to make it easier for our users, they came to the event to help me run the raffle, they taught me how to use features I was confused about, and so much more. I have never felt as supported by a company as I have by RallyUp. If you're considering them for your event management, I would 1000x recommend - especially if you're looking for peer to peer fundraising functionality. That feature alone helped us to raise a ton more money, not to mention all the other awesome features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use as an admin and for our constituents Integration of many fundraising features in one place helped us to raise more money Fostered a healthy sense of competition between P2P fundraisers Access to tons of features and extreme customization without having to have any coding knowledge 24/7 customer support for admin + users #### Cons UX could be confusing to an older audience at times, some things didn't feel completely intuitive High amount of options + customization = a bit of a learning curve for admins, could be overwhelming to some #### Reasons for choosing RallyUp More functions and more centralized fundraising experience #### Reasons for switching to RallyUp More functions, centralized P2P fundraising / event registration hub #### Vendor response Hello Emma, Thank you for choosing the RallyUp platform! We are so happy to hear you had an amazing fundraising experience with us. We are constantly improving the product and think you will love the changes to the interface that are coming later this year. We hope this will make it easier to navigate in the future. We look forward to seeing your next campaign with RallyUp. Please don't' hesitate to reach out if you have any questions at all; our support is available 24x7. Mireilys Ramirez | Customer Happiness Manager, RallyUp.com Replied May 2022 --- ### Great for a school raffle! - Overall rating: 4/5 - Reviewer: Lynn R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we have had great experience. I have multiple volunteers on the back end every time we do a raffle and all find it easy to use/manipulate the data, and make update on the site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very intuitive; super easy to drop images in; we used it for a school wide raffle several years in a row and it was easy to use both on the back end and for users. #### Cons I find it very expensive; the fees make it challenging to keep all of the funds raised in your own pocket.I have used less expensive platforms, but I find myself coming back to RallyUp as it is worth the priced. #### Reasons for choosing RallyUp Professional look and feel, much more intuitive to use; can customize links to social media easily. --- ### Create professional raffle campaigns and home page in hours -- easy to replicate and repeat! - Overall rating: 5/5 - Reviewer: Karen K. - Verified reviewer: Yes - Industry: Wholesale - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I used the Chat feature 3 times during initial start-up. I was always provided with very timely and accurate responses. I was impressed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Creates very professional-looking and easy to use raffle and home pages. Extremely easy to "copy" previous campaign to start a new one (saves a lot of time). Our company just had a significant merger and changed logos / color schemes, so within 1 hour, I was able to update the home page and a campaign (copied from old one), so ease of use (once you get through the options) is VERY EASY! #### Cons The "con" would be the fee structure, but I guess RallyUp has to make money. We chose to allow the "extra donation / extra tickets" for users, so that is how RallyUp makes money. I am not real happy about it, because I do think it is cheaper than the alternative of a flat rate. The same feature is used by GoFundMe, but I personally do not contribute extra (and maybe because they do not offer anything in return). I just think it degrades the raffle experience, but we have not found anything else, so we live with it. #### Reasons for switching to RallyUp It was too cumbersome - Survey Monkey with Stripe attached. We could not tell if everyone would really "check out and Pay". There was a lot of manipulation of the Survey to customize for raffles. Not transferrable to new person after the initial owner of the product left the organization. #### Vendor response Hello Karen. Thank you for this amazing review! We understand your concern with the fee structure, we do offer two pricing plan options for you to choose from. As always, you can reach out to us at any time, and we can walk you through the best payment checkout options for your campaign. Thank you for being a valued member of the RallyUp community. Allison Winter | Customer Experience Manager, RallyUp,com Replied June 2022 --- ### Seamless, Engaging, and Impactful — RallyUp Helped Us Give Back in a Big Way! - Overall rating: 5/5 - Reviewer: Elizabeth S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We recently used RallyUp as the virtual fundraising platform during our National Sales Meeting in April 2025, and we couldn’t be more thrilled with the results. From start to finish, RallyUp provided a user-friendly, customizable, and visually engaging experience that energized our attendees and helped us raise meaningful support for our selected charity. What stood out most was how intuitive the platform was, both for our team on the backend and for our attendees participating in the fundraising activities. Whether it was the raffle setup, silent auction, or donation campaigns, every feature was easy to configure and ran smoothly during the event. The RallyUp support team was also fantastic—responsive, knowledgeable, and genuinely committed to helping us succeed. They guided us through the process and ensured everything was tailored and polished for a professional, seamless experience. While this event wasn't for profit, we’re proud to share that our chosen charity truly benefited from the generosity of our attendees, and RallyUp made it all possible. The ease of use and the ability to engage our group virtually added a new level of excitement and accessibility. We’re already looking forward to using RallyUp again for future initiatives. Highly recommend to any organization looking to create a meaningful, modern, and efficient virtual fundraising experience. #### Cons There is a small learning curve to use the platform, but if you've been around computers for the past few years its a simple task that takes under an hour. --- ### Fantastic Fundraising Platform - RallyUp - for Our School! - Overall rating: 5/5 - Reviewer: Lauren N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Our PTO used RallyUp for our recent school fundraiser silent auction, and we couldn't be happier with the experience! From the get-go, the platform was incredibly user-friendly for both our organizers and our bidders. Setting up the auction items was a breeze – the interface was intuitive, and adding descriptions and photos was straightforward. Thanks to RallyUp, we were able to run a highly successful and engaging silent auction that raised significant funds for our school. We would absolutely recommend RallyUp to other schools and organizations looking for an efficient and user-friendly way to host online silent auctions. Five stars! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What really impressed us was how easy it was for our school community to participate. We received so many positive comments about how simple it was to browse items, place bids, and even set up notifications for outbid items. This ease of use undoubtedly contributed to the success of our fundraiser. #### Cons We were very happy with the platform. It was so user-friendly and everyone really had a wonderful experience. --- ### Director of Development - Overall rating: 4/5 - Reviewer: Andrea M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, for my first time using Rally Up it went okay. I am guessing my second time around will be a little easier and I definitely have a better understanding of the platform. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The online chat was very helpful. The simplicity of the platform and it is free. #### Cons Punch-A-thon pledges not charged immediately when punches were entered. Reports when you finalize, it was challenging to find out those boxers that we have not entered in punches. Being the first time, I would have liked to speak to someone from the beginning on how the punch-at-thon worked. What goes well and challenges, therefore, I could have been better prepared. --- ### RallyUp- A+++ - Overall rating: 5/5 - Reviewer: Courtney G. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer service is phenomenal! When calling in you speak to very knowledgeable employees who will go out of their way to help. They are very responsive and they reply quickly. We have used RallyUp for several years and with each update the program gets better and better. RallyUp is the best value for the services and is definitely a step above the competition. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros RallyUp provides a platform for smaller organizations to hosts sales, keep track of fundraisers, and the costs are very reasonable. #### Cons We have a unique situation in that we sell multiple varieties of each item. The listing feature can be complex when adding multiple varieties. The site ends up getting very long when adding all the varieties. #### Vendor response Hi Courtney! Thanks so much for taking the time to leave us a review. Your feedback about the page length when you have many items is well taken. I'm happy to report that our team is currently working on a comprehensive update to the sale functionality in RallyUp. Included in this update is the ability to categorize items on your page. This will make it much easier for donors to find the items they're looking for, while still keeping your page length short. This update will also bring a whole host of new features and other enhancements to sale fundraisers that I think you'll like! We'll be announcing more about this in the coming months on our updates page: https://bit.ly/2UV7jyb Thanks again for your feedback! Jimmy Yao | Product Manager, RallyUp.com Replied June 2019 --- ### Quality Online Fundraising - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been really great! We’ve used the service the past (4) years and it not only helps the students fundraise online but also saves our sanity by keeping all the accounting straight! Good job RallyUp! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Individual crowdfunding flexibility for students. This allows them to individually fundraise and see where they stand towards their goals. Customizable campaigns and easy reporting. #### Cons Sometimes it can be difficult for people to sign up, depending on their technical aptitude. Suggestion: Mobile app credit card payments would be amazing! #### Vendor response Hi Scott! Thanks for taking the time to leave your review; I greatly appreciate the feedback. As you know, we're very focused on providing a simple user experience. In the coming months, we're releasing a new version of our team fundraising functionality that I think you'll find addresses your request for a cleaner member sign-up. A mobile app for on-site payments using credit card swipe/insert is very much on our radar! We're in the process gathering more customer use case information and evaluating technologies. We already added Apple Pay/Google Pay support as you know, and we want to add physical card support in a way that's just as useful. We are always working on improving the platform through monthly updates, so please feel free to send feedback any time. You can reach out to me directly at hello@rallyup.com. Thanks again! Kevan Mann | Product Manager, RallyUp.com Replied June 2019 --- ### Ease of Use for the Back End Administrator - Overall rating: 5/5 - Reviewer: Lydia L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I use the program mainly for the Sweepstakes software. The program makes it simple and easier to follow along. In addition they write the rules and guidelines for you to make your life easier and all according to the law. #### Cons We love the program, but we find that alot of customers have a hard time going through the steps to purchase. We hope that the check out process can be more custimizeable and easier for the Front End Consumers. We also had issues in the back end with deleting or changing data once published. But for the most part the Support Team was able to assist #### Vendor response Hi Lydia! Thanks so much for taking the time to leave us a detailed review. We really do review all feedback, so your points here are well taken. The platform allows campaign organizers to add steps to the purchase process by enabling features like custom fields, address fields, and additional donation amounts. Our team is currently working on ways to consolidate the checkout process into less steps when organizers enable these optional features. The ultimate goal is less clicks for your donors to complete checkout. We'd love to hear your specific feedback about the checkout process so that we can incorporate it into these future updates. Feel free to email me directly at hello@rallyup.com. Thanks again! Kevan Mann | Product Manager, RallyUp.com Replied June 2019 --- ### Our Fundraising go-to - Overall rating: 5/5 - Reviewer: Gwyn S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Easy to set up, appropriate level of detail up front validating our non-profit status and banking, and once set up works like a dream. We can effectively use this for almost any fundraising event. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is a very easy for a small fundraiser for our non-profit to manage big ideas. We have held two big events and once the set up was performed we have had little maintenance of that setup. #### Cons From the user side it was occasionally difficult for someone to locate a "team" to donate to, and for signing up for the event some had problems identifying a team to join. #### Vendor response Hello Gwyn! We are thrilled to hear you feel you can use RallyUp for any fundraising event! That is what we are here for. We are also excited to let you know that we are building a new Peer-to-Peer solution that willamongst other things---make it easier to find the right team right away. Please reach out 24x7 if you need any assistance with future campaigns. Allison Winter | Customer Experience Manager, RallyUp.com Replied June 2022 --- ### 2022 Cologuard Classic Review - Overall rating: 5/5 - Reviewer: Eli S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing! Would definitely recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the pledge and fixed rate donation features, the dashoard and the overall ease of the programming. For non website builders, it was fairly easy to use! #### Cons Some of the set up was a bit challenging and confusing - but with the help of [SENSITIVE CONTENT] and customer service, it helped! #### Vendor response Thank you for your review, Eli! We are sorry to hear the setup was a bit challenging but glad to hear that with our 24x7 support, you were successful. And we are glad you found the software easy to use! Since your review, we released an entirely resigned campaign set up to make fundraising even easier. Be sure to check it out, and we look forward to seeing your next campaign. Mireilys E. Ramírez | Customer Happiness Manager, RallyUp.com Replied June 2022 --- ### Couldn't Do It Without Rally Up - Overall rating: 5/5 - Reviewer: Lavonne M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellence would be my description of Rally Up. I liked that they are willing to negotiate pricing and that they give you lots of options. I also like that the team spent time with me understanding what we do as an organization, so they could customize things for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use, setting up a campaign can be done quickly. The support staff and sales staff are very supportive and helpful. Their response time is great. Getting reports is easy and fast. Like that I can personalize them. They are definitely willing to go the extra mile in helping you get set up and make changes midstream. #### Cons Would like to be able to maneuver the drop-down menus with the keyboard instead of the mouse. #### Vendor response Hi Lavonne! Thanks for leaving a review; we appreciate your feedback. I am happy to report that we added the ability to maneuver dropdowns with your keyboard in our April 16th release. I hope this helps both you and your donors! Thanks again, Leanne Bernat | Campaign Specialist, RallyUp.com Replied June 2019 --- ### Rally Up is great for non-profit groups! - Overall rating: 5/5 - Reviewer: Kelley H. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered We have completed 3 Raffles so far and love using RallyUp. The amount of time it saves our volunteers, including myself, is fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of set up, monitoring, updating, processing payment, and being able to reach a wider audience. #### Cons The hardest part was getting a Stripe Account set up and connected to Rally UP. #### Reasons for choosing RallyUp Rally Up appeared to be easy to use and willing to work with nonprofits. --- ### Wonderful experience, exceptional interaction with all team members! - Overall rating: 5/5 - Reviewer: Joyce P. - Verified reviewer: Yes - Industry: Public Safety - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered First time fundraising experience - exceeded all expectations! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, easy interface across all social media platforms #### Cons We would like to see better non-profit rates with Stripe. Their definition and terminology was murky. This was not a fault of RallyUp; strictly a suggestion to Stripe. #### Reasons for choosing RallyUp Great experience and referral from Keeping The Blues Alive Foundation [SENSITIVE CONTENT] #### Vendor response Hi Joyce! Thank you for taking the time to write this amazing review. We are thrilled to hear we exceeded all expectations for your first fundraising event. We look forward to your next campaign on the RallyUp platform. Please don't hesitate to reach out if you have any questions at all. Mireilys E. Ramírez | Customer Happiness Manager, RallyUp.com Replied June 2022 --- ### Rally up is the best! - Overall rating: 5/5 - Reviewer: Melinda A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered We're have run multiple fundraisers for diffrent teams and using rally up message them all much more manageable, even in a pandemic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so user friendly and they're are many options to meet every fundraising need. #### Cons It was somewhat time consuming to initially set up the non profit information but very much worth the time. --- ### Easy, cheap Fundraising - Overall rating: 5/5 - Reviewer: Kate S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered LOVE LOVE LOVE. Fundraising can be so exhausting and can have lots of upfront expense. Rallyup saved us money, time, and most importantly STRESS! I WILL be using them again. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I loved that it was all online so the fundraising could happen in people's homes if they preferred, yet there was still options for those old school people who don't fully understand the online world! Saves a lot of money and time using really up #### Cons I didn't like how it doesn't show a visual of the winner being selected for a sweepstakes campaign. But I did learn later that I could have chosen to do something that would've shown the winners name. But I was hoping for some kind of live like wheel spinning and selecting the name.... this is to avoid those that feel the winner is rigged and picked by the organizer! Lol --- ### Great for Raffles! - Overall rating: 5/5 - Reviewer: Regina R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Our organization used to setup a raffle for a fundraiser. Simple to setup and raffle went well. #### Cons Our organization was impressed. Didn't find anything we didn't like. --- ### Amazing 10/10 - Overall rating: 5/5 - Reviewer: Hope I. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was seamless to use the customer service is also great i would definitely use this again #### Cons Nothing. They made my auction very simple to do. Everything went really well. --- ### Would recommend - Overall rating: 5/5 - Reviewer: Tawnya T. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden], our customer representative was easy to work with and responded quickly. Once I got familiar with the website, it was pretty easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer service and easy to use. The platform form overall was super easy to use and their customer service got back to you almost immediately. #### Cons Overall, no complaints. I would recommend that when you upload the individual QR codes they also have a title with them. --- ### RallyUp for a school colour fun run - crowdfunding - Overall rating: 5/5 - Reviewer: Nikki B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered We are an Australian based primary school and by using RallyUp for our Colour Fun Run campaign. We have used other sites before but our profit margin using RallyUp greatly increased. They are amazing for non-profits. The site was very easy to manage, it was easy for users to navigate, the reports were excellent and the support was second to none #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product was VERY easy to use. It was very easy to set up. The most telling part of how easy this was that we got NO QUESTIONS at all from users about how to set up or that they were stuck on any step. We loved being able to export reports. This is not really software based, but the SUPPORT was also brilliant. The FAQs are very clear and there are a lot of them to get any answers you need. If you could not find your answer, it was very easy to email and the responses were very prompt and efficient. #### Cons I would like to see a report for registrations that were not completed. We had a drop down box for registrants to choose their class and this was an "optional" field and I would have loved to have made this "mandatory". #### Reasons for choosing RallyUp fundrazer : We didn't know if we could input cash payments. MyCause sent the donations MONTHLY, not daily! #### Reasons for switching to RallyUp They were taking out a 40% fee. (saying that, they did provide prizes and colour and sunglasses, which we were happy to spend the extra time doing this ourselves much more cheaply) --- ### The best online donation platform for nonprofits and charities (especially smaller ones) - Overall rating: 5/5 - Reviewer: Regina Y. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer and tech troubleshooting services are amazing - turnaround time is usually within 24 hours for small issues and within 1 week for bigger tech issues that need fixing. So if we are stuck etc, we never panic because we know RallyUp has our back and is there to answer questions and fix any issues! RallyUp is also always looking for ways to boost the fundraising efforts of small nonprofits and this in itself is unusual because in our experience, many donation processing providers would raise their platform fees, be unresponsive to smaller clients etc. Not RallyUp - they understand what small nonprofits need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Pixel Project is a completely virtual and digital nonprofit so we've always raised funds online. Based on our decade of experience dealing with online donation processing providers (including Razoo/MightyCause and Indiegogo), we can say without reservation that RallyUp is the best one that we've worked with because: 1. They provide every format we could possibly need on 1 platform. And it's easy to set everything up too - it's all designed to be used intuitively. 2. It's super easy to set up your fundraiser. Once it's all set up, it automatically tracks how the fundraising is going and also auto-creates a downloadable database (in Excel) of donor details. 3. It works seamlessly with Stripe so that payments are processed on time and accurately. #### Cons Unlike Indiegogo, there is no region-lock for listed treats/goodies/rewards in the crowdfunding format as yet which may cause minor issues for international nonprofits who need to restrict their treats/goodies/rewards to donors in a certain geographical region. However, we have made a request to RallyUp and they have listened to us and put it on their list of features to look into. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/rallyup-profile/reviews/?page=2) --- RallyUp Reviews, Pros and Cons - 2026 Software Advice