About RallyUp

RallyUp is a nonprofit solution that helps organizations streamline operations related to fundraising, donations, event management, campaign tracking, and more. It allows team members to create custom-branded fundraising pages with comment sections, custom URLs, campaign descriptions, social sharing buttons, verified badges, countdown timers, and progress bars.

RallyUp enables staff members to check-in event participants, create team lists, display leaderboards, send registration emails, and set up registration fees. The auction tool lets employees configure custom bid increments, categorize items, set up fair market value, create item sharing URLs, and manage multiple quantity auction items. Additionally, administrators can set up crowdfunding pages with flat ...


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20 Reviews of RallyUp

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

April 2019

Regina from The Pixel Project

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

The best online donation platform for nonprofits and charities (especially smaller ones)

The customer and tech troubleshooting services are amazing - turnaround time is usually within 24 hours for small issues and within 1 week for bigger tech issues that need fixing. So if we are stuck etc, we never panic because we know RallyUp has our back and is there to answer questions and fix any issues! RallyUp is also always looking for ways to boost the fundraising efforts of small nonprofits and this in itself is unusual because in our experience, many donation processing providers would raise their platform fees, be unresponsive to smaller clients etc. Not RallyUp - they understand what small nonprofits need.

Pros

The Pixel Project is a completely virtual and digital nonprofit so we've always raised funds online. Based on our decade of experience dealing with online donation processing providers (including Razoo/MightyCause and Indiegogo), we can say without reservation that RallyUp is the best one that we've worked with because: 1. They provide every format we could possibly need on 1 platform. And it's easy to set everything up too - it's all designed to be used intuitively. 2. It's super easy to set up your fundraiser. Once it's all set up, it automatically tracks how the fundraising is going and also auto-creates a downloadable database (in Excel) of donor details. 3. It works seamlessly with Stripe so that payments are processed on time and accurately.

Cons

Unlike Indiegogo, there is no region-lock for listed treats/goodies/rewards in the crowdfunding format as yet which may cause minor issues for international nonprofits who need to restrict their treats/goodies/rewards to donors in a certain geographical region. However, we have made a request to RallyUp and they have listened to us and put it on their list of features to look into.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

April 2019

The start to a great product

The overall experience was quick and positive. We learned a lot, we've only run the one campaign but we will likely run another online auction and potential other donation or sweepstakes types programs across the campus for various fundraising needs.

Pros

I loved that this product was so easy from a UI and marketing perspective. I was able to extensively brand the experience to look as close to our website and other event marketing materials with little to no direction. The support team was responsive, even on the weekend, when we were in a rush to make a campaign live. It did what we needed it to do, quickly and with little lead time.

Cons

From a bidder and donor perspective, it needs a little work. First the auction method it uses "proxy" which only matches the second highest bidder not what someone at the winning bid says they are willing to pay. For a non-profit there was a potential loss of revenue that we weren't truly getting all that someone was willing to pay for an auction item. Also, it asked the bidder to enter their credit card each time they placed a bid, even though they had an account. The product needs to recognize an account and someone that has already "entered the game" and simply increase their bid. Also, some of the confirmation email to bidders/donors were thanking them for their donation, but at this point, they were only a bidder so we had some panic calls. A few mixed message for those in the auction process. Also, the reporting was confusing and didn't give me, the campaign manager, a single view to see everyone that has bid by item and what the current highest bid was. I had to look in a few different places to piece together what I wanted to see.

Response from RallyUp

Replied June 2019

Hi there! Thanks so much for taking the time to leave us a review and feedback. I'm happy to report that in early July we're releasing an entirely new version of our Auction platform that adds features for every point you mentioned (plus much more). The new release includes a choice of English or proxy bidding, a streamlined bid checkout process, outbid notifications by text, entirely new reporting, and dozens of other improvements and new features. You'll be notified of the release in the update widget in the header of the site as well as in our monthly update email. If you want to learn more about the update or provide more feedback, please feel free to contact me directly by sending a message to hello@rallyup.com. Thanks again, Kevan Mann | Product Manager, RallyUp.com

August 2021

Melinda from Patriot booster club

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Rally up is the best!

We're have run multiple fundraisers for diffrent teams and using rally up message them all much more manageable, even in a pandemic!

Pros

It's so user friendly and they're are many options to meet every fundraising need.

Cons

It was somewhat time consuming to initially set up the non profit information but very much worth the time.

January 2020

Rodger from Gideon House Ministries

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

January 2020

Do not use this platform for online fundraising

Over all experience is Bad. Harder then it had to be.

Pros

Online platform for fundraising. Ability to incorporate other participants to help with fund raising

Cons

No customer service and fees charged by Rallyup that are not explainable. Beware When trying to short problems out it is almost impossible to get support.

Response from RallyUp.com

Replied August 2020

Mr. R. surprisingly left this review prior to contacting us with any questions. His fundraiser completed on Friday, the 24th, after successfully raising funds. He then received an email asking him to specify how he'd like to receive the funds raised (he opted not to receive them as they were raised). For reasons we don't understand, Mr. R. then posted this review. On the evening of the 24th, after posting this review, he contacted our client services staff and accused them of "stealing his money". Our staff spent 2.5 hours with him on Friday evening and Saturday walking him through every donation made on his campaign, line by line. Once we answered all Mr. R's. questions, he apologized for his anger and thanked us for our help. When we saw his review, we asked if he'd consider updating it to accurately reflect his experience. We learned that he was no longer with this nonprofit, however. Please feel free to get in touch with us any time. We're here and happy to help!

April 2019

Stephanie from Make-A-Wish Southern Florida

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

RallyUp is AWESOME!

Using RallyUp these past couples of years to facilitate our fundraising events has been an absolute breeze! With all of the current amazing features and all of the new features that keep evolving- It was almost as if this software was made and tailored specifically to what we needed! I think the GREATEST part of using the RallyUp software is the tremendous customer service from the RallyUp TEAM! [SENSITIVE CONTENT HIDDEN] and his team are AMAZING! They were there to guide us each and every step of the way, and were able to answer every single one of our questions (and there was a LOT)! THANK YOU RALLYUP!

Pros

The RallyUp.com software works PERFECTLY with our annual #HourPushUpChallenge fundraising events! Having the ability to completely customize all team and individual pages, AND collect monetary donations before, during and even after event day is SO important. All of the upgraded RallyUp features collectively help us to reach and surpass our fundraising goals, while also providing a, easy, step-by-step user experience!

Cons

Any/all feedback that my team and I had from our experience with using the RallyUp software was addressed and adapted as needed. The only downside we had, from being a non-profit and not being integrated with a Stripe account (due to accounting purposes) it takes a considerably longer amount of time to receive our fundraising money.