It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

Working with everyone at ESX has been a great experience.

There was no user manual, update releases, or knowledge database for admins of the system to reference.

I wish I had gone with them from the get go because the extra cost was WELL worth it compared to the nightmare that was Timberlake. But you get what you pay for.

LCA is not a company; it is a professional organization. That has made this review form difficult to complete becasue many of the questions do not relate to us.

The guy is so smart and helps makes recommendations to us, great to talk to, really knowledgable.

Customizing certificates and course development/cloning is limited.

The system performs very well and while there is a bit of a learning curve has performed very well for us.

Their CS team did not instill confidence in our team that our issues were taken seriously or that the problems were being addressed.

This software was budget friendly for our non-profit association. We were informed that all of our needs and wants for the system were doable.

Customer Service is superior. The company will work with any idea or project we want to undertake to help make it happen.

The part of ESX tht is most important to me is the support  given by the team. There has not been a time that I have asked for help that ESX was not there to help.

Flexible, intuitive, and adaptable to any work flow.

All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.

The Committee module allowed for multiple committees and roles within them. It was easy to see what members had paid their dues in a certain date range.

Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful.

The LCA website is interactive; our members are able to join or renew their membership and register for events.

Depending on urgency, timeliness and budget constraints, the ESX team is able to recommend multiple options for incorporating new requirements.

System performs wonderfully. Customization of ANYTHING is possible.

But if you forgot something then its an assumption on both sides and that can lead to errors. But  thats understandable.

Expansive different options and great customer support.

Able to set up a rather complex process that is unique to my company. The staff is helpful *whenever* needed - even when I ask the same question a couple times.

And because there is more than one way to navigate the system, users are able to work comfortably in their own independent processes and flows.

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Mac OS

Web browser (OS agnostic)

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Sales Cloud

In Person

Live Online

Webinars

Documentation

Videos

xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, faith-based ministries, international organizations, and others can customize the solution to suit their needs.


Key functionalities of xCatalyst include fund accounting, donor management, nonprofit marketing and outreach, grant management, event planning, volunteer management, association and membership management, and fundraising. Users can control their websites to benefit member utilization. Discussion forums, photo/video galleries, online calendars, new and blog tools, and online polls are available features. Foundations can also set up online stores to sell product and accept donations. A membership portal is available for online enrollment and renewals, payment processing, and committee management.


xCatalyst is browser-agnostic. The solution can be accessed remotely via both desktops and mobile devices. It is available for a monthly subscription and offers support via phone and email.



Salesforce Sales Cloud vs xCatalyst

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