---
title: "SmarterSelect Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of SmarterSelect. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SmarterSelect is a good fit for you!"
source_url: "https://www.softwareadvice.com/nonprofit/smarterselect-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Scholarship Management Software](https://www.softwareadvice.com/scholarship-management/)

/

[SmarterSelect](https://www.softwareadvice.com/nonprofit/smarterselect-profile/)

/

SmarterSelect Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/nonprofit/smarterselect-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/nonprofit/smarterselect-profile/alternatives/)

# SmarterSelect User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 227

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.5/5
- Value for money: 4.5/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 117 reviews (52%)
- 4 stars: 94 reviews (41%)
- 3 stars: 12 reviews (5%)
- 2 stars: 4 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- SmarterSelect allowed our company to move from countless emails to a streamlined grant application process that allows for far greater efficiencies for both the grant applicant and grant reviewer.
- The Evaluator options are also extremely useful, especially when one has a board of 20+ and needs to keep reviews and scores organized in one location. While the export features need a bit of an upgrade, this software has made streamlined our grants management procedures.
- Over the past year, the team at IAAQLI was able to successfully build out the grant request platform with 6 different application forms for Round 1 of our inaugural grant awards which yielded more than 140 applications.

### Most mentioned cons

- We had major issues with code breaking when we copied over the applications last year that then created many other problems for our users.
- Sometimes upload is difficult for applicants to use, they have problems as the platforms that they use are not compatible to the systems that can be used.
- It can be difficult to manage applications when you want to take into account multiple evaluations

## SmarterSelect customer reviews

Showing reviews 1-25 of 227 (page 1).

### Smarter Select Review

- Overall rating: 4/5
- Reviewer: Ashley H.
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are using Smarter Select for Scholarship Applications. It is a great system for this which stores all the applications and information for us until we are ready to process them. We have also branched out a little more this last year to use this software to collect the Scholarship Acceptance Forms, too. Very easy to print them (when necessary) and collect all the information we need to process the scholarship checks!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of copying a program to use again next year (with a few date changes, etc.) This is a great benefit and saves the user a lot of time!

#### Cons

Sometimes it is difficult to find exactly where to change the wording on a section or page. I have to fumble through this every time but I eventually find the right section to click on to change the information.

---

### Switched from emailed applications to SmarterSelect - saved us a ton of time!

- Overall rating: 4/5
- Reviewer: Laura M.
- Verified reviewer: Yes
- Product usage: Used other for more than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Soooo streamlined! I love that I can customize the application to meet my needs. Students say it's a much better process on their end, and I get better results because the parameters of the app require them to upload certain file types, require answers to some questions, and flag if they miss any questions. A huge time saver on the administrative time for me - and there are reports I can pull throughout the application period to keep my finger on the pulse of things. Plus, my evaluators can quickly review the apps and rank them without needing to open and download lots of files - and again, easy to pull reports. Huge timesaver and brings us into the 21st century!

#### Cons

The learning curve is there - it takes a while to get the knack of things. And setting up the application and revising it to be exactly what you want can be cumbersome. There's not a great way to test the application other than creating "fake" applications to ensure everything works smoothly. That said - it works very well for our needs and allows me to process more apps in less time with much less frustration for both me and our candidates!

---

### Submitting a help request

- Overall rating: 4/5
- Reviewer: Victoria R.
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

Generally the product works fairly smoothly. I wish there was an easier way to find a student than clicking on applicants and ALL applicants have to appear before I can search for the one applicant I need. If there are many applicants, the process takes several minutes.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I did receive an answer fairly quickly. I don't know why I can't get to the next page of this review.

#### Cons

It was difficult to find the help feature

---

### Beyond excellent, especially for a beginner!

- Overall rating: 5/5
- Reviewer: Olivia C.
- Verified reviewer: Yes
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SmarterSelect is so easy to use. If I can't figure something out by simply trying different things, I can quickly and easily find helpful tutorials in the library. If something is so hard that I still can't figure it out-- which I don't recall ever happening-- customer support is super fast and responsive when i put a ticket it.

#### Cons

I wish I could archive deleted programs so that I don't have to sort through them, without losing the applications completely. I would just like to move the ones I know I will probably never need again out of the "disabled" section and only keep the ones from the past year or two in that section.

---

### My daily go to

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use SmarterSelect for our grants and scholarships. It is easy to pull analytics, create applications, approve and share with evaluators.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it is to pull up reports and customize data

#### Cons

Unable to search a single person across multiple grant applications.

#### Reasons for choosing SmarterSelect

n/a

---

### SmarterSelect

- Overall rating: 4/5
- Reviewer: Chris M.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Having applicants that can apply online and have all of their information readily available makes our lives so much easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is very easy to learn even if you are not the most tech savvy individual. Being given the option of customizing applications is a great way to be able to get straight to the information that you are looking for in applicants. No more worries about manually inputting data for hours!

#### Cons

When switching from one application to another, I sometimes find that it takes longer than it should. Other than this, I am completely satisfied with SmarterSelect.

---

### User friendly platform that streamlines application management

- Overall rating: 5/5
- Reviewer: Sara L.
- Verified reviewer: Yes
- Industry: Education Management
- Product usage: Used other for more than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's a much easier to manage our EMERGE application process. It's easy for students to use and for staff to use.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a professional, more streamlined way of managing applications, especially the review of applications.

#### Cons

It can be difficult to know about all of the features. For example, on Google Forms, I can easily customize questions to take people to a different page based on a response. I don't know how to do that in Smarterselect, but I'm sure there's a way.

#### Vendor response

Hi Sara, Thanks for your review! I'll have our Support reach out to you with info on how to use App Rules. Thanks, Robert

Replied November 2017

---

### Very easy to customize and great customer support!

- Overall rating: 5/5
- Reviewer: Darla S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

I am very pleased with SmarterSelect. It saves us time by having the matching questionnaire that allows for scholarship matching.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked the free trial to set up unique programs with the help of customer support. All free set up work was saved and usable after purchasing the product. It is very easy to customize the unique programs and link to a common application. It allows for scholarship matching.

#### Cons

I'd like it if unique program dates such as deadline dates could be synced with common application deadline dates so I would not have to edit all of the uniques annually.

#### Reasons for choosing SmarterSelect

More inexpensive.

---

### Grants and Scholarships

- Overall rating: 4/5
- Reviewer: Katie L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We track, review/evalutate and export all of our grants and scholarship applications.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The exporting feature, and being able to compile all evaluator feedback.

#### Cons

I wish there were some different features for viewing each application and being able to see each evaluator comment. It takes a lot of work after the export to compile all responses and would be nice to bring up each application and see the review from each evaluator on one screen without having to do the export.

#### Vendor response

Hi Katie, Many thanks for your feedback! We like your suggestions regarding viewing application and evaluation data. We'll incorporate that in future releases. Regards, Robert

Replied November 2018

---

### One of the best decisions our Scholarship Program ever made!

- Overall rating: 5/5
- Reviewer: Angela H.
- Verified reviewer: Yes
- Industry: Philanthropy
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Efficient, can be accessed from anywhere. The SmarterSelect online platform has made the work of scholarships far less cumbersome. I am able to streamline the process and app rules and matching has enhanced our ability to assist applicants and make their process easier.

#### Cons

I honestly cannot think of anything I don't like other than as features have been added I need more time to catch up. However, they offer frequent online training and that helps a great deal. I hear from IPAD users that on occasion scoring doesn't show up later.

---

### Great software with some room for minor improvements

- Overall rating: 5/5
- Reviewer: Jessica H.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 5001-10000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall the experience has been a positive one. Customer Service is always helpful and responsive. I wish that it were possible to speak with CS over the phone sometimes though, because instant messaging or email isn't always the fastest. I enjoy the software and it's capabilities. We also use the software for purposes outside of scholarship and it's been a great asset there as well.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

There are a lot of great things about this software. I enjoy the ability to customize the site easily, even for those without any sort of web-design knowledge. Being able to send reminders from within the platform is a great time-saver and helpful. The applicants who've used it seem to be able to operate it without much trouble, including from mobile devices. The reports feature is critical for us to track and make notes outside of the platform via Excel. Being able to amend the applicants records and attachments is also simple and helpful when they're running into issues or user errors.

#### Cons

The reminder feature for scholarship applicants could be clearer. In my experience, in order to send reminders to those on "incomplete" statuses and "pending" statues you have to go to two separate parts of the site. It's not the most clear. There's almost too many features. I wish there was a bit more simplicity. It can be very time-consuming. When our reviewers (independent scholarship committee) go into do their part, we've found that the software sometimes will not hold their ratings even though they are saving as they go. This results in a 0 being given in certain categories which was really mess up the metrics. This also requires additional time being spent reviewing the scores to catch any software errors.

---

### DCF Review of Smarter Select

- Overall rating: 5/5
- Reviewer: Cheryl W.
- Verified reviewer: Yes
- Industry: Philanthropy
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Smarter Select has streamlined our grant and scholarship work which is very important with a small staff.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The application creation and design is very easy. The autoscoring, bulk e-mail messaging, data export, copying of existing programs for the next year, application review are all great features that make the grant and scholarship application very smooth. We use the common application for our scholarships which eliminates duplicate data entry for the same questions on the part of applicants.

#### Cons

It would be nice to be able to import applications into other software. It looks like in the last question in the survey askes about integrating with other products. I would like more information on that. Also while the e-mail support works sometimes it would be nice to be able to speak to someone in person.

#### Reasons for choosing SmarterSelect

Very easy to use and also cost effective.

---

### Great product for the price

- Overall rating: 4/5
- Reviewer: Jessica P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's incredibly user friendly and easy for applicants to use. Our evaluators are also happy with product's ability to be so user friendly. Their customer service is phenomenal, fast, friendly and useful.

#### Cons

I would love to be notified, per program, of evaluators completing their evaluations. The logic of some questions could also use some improvements. I also wish there was a way to copy a question so I didn't have to repeat the work multiple times.

#### Reasons for choosing SmarterSelect

price

---

### DCF review

- Overall rating: 4/5
- Reviewer: Erika M.
- Verified reviewer: Yes
- Industry: Philanthropy
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Generally, it's very good. Support is helpful and the application is easy to use.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

We love that the forms are customizable and are easy to set auto-calculation and autoscoring features. That is by far the best thing about SS! It is also easy for most of our evaluators to use, even first timers.

#### Cons

Okay, sorry, a few things. Firstly, although the evaluation is easy, having to scroll through the evaluations is inconvenient for our reviewers. I think drop-downs or a side-by-side review interface might be more practical. Secondly, the delete feature should be able to be canceled within a few seconds/minutes to avoid any permanent issues. Also, it would be great for us to be able to customize the css somewhat to adhere to our branding.

---

### Smarter Select Review by NCHSAA

- Overall rating: 4/5
- Reviewer: Karen D.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have used the Smarter Select platform for over 6 years and find it to work well for our various programs. There are numerous capabilities within the platform which we are still learning as staff turns over or duties shift but we are quite pleased with the Smarter Select platform.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This software is very customizable and allows us to create applications for a number of programs including recognition programs, scholarships, grants, weekly submissions for performance recognition. The simple sign in process is great, too, for new users. The filters are great and allow you to segment the data according to your needs. Customer service has always responded promptly to any questions I have and the online support information is fairly comprehensive.

#### Cons

Learning how to set up applications, how to filter data, and getting a basic feel for how to use the platform is essential and requires some time to navigate through all of the features.

---

### The Initiative

- Overall rating: 5/5
- Reviewer: Willis B.
- Verified reviewer: Yes
- Industry: Philanthropy
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The Initiative was able to experience its first round-Request for Proposal to grant awards with no major flaws, customizatiobs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product was easy to use by the applicants to our initiative, by the evaluators who reviewed the proposals submitted and by Initiative staff who managed the process and who had to extract data for our management review and decision making. This was our maiden experience and we had no system breakdown.

#### Cons

Grant management team would need to supply this answer.

#### Reasons for choosing SmarterSelect

Seemed to have the features we needed. We also had several comfortable conversations with SS staff, sales and system design, before our unanimous choice.

---

### Two years and going strong!

- Overall rating: 4/5
- Reviewer: travis c.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was rather simple process. At times though do to the change over in my office my partners have trouble watching the videos and learning how to utilize the program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We really like that we can open and close the scholarship process just by setting up the dates ahead of time. We like that with our common application students can fill out one application but be eligible for multiple scholarships. It is easy to set up an additional requirement if scholarship committees choose to do so.

#### Cons

I don't like the tiers you need to buy just to add the Spanish language. When everything in our education system is setup to support Spanish speakers it seems lame a program that cost so much cannot support Spanish speakers unless we upgrade. Our reviewers have said it would be nice if the scholarships were separated into two files completed and incomplete rather than having to go through and separate them one at a time. I think there may be a setting to send completed ones to the reviewers but they like getting them all but would prefer the program separate them rather than lump them all together.

#### Reasons for choosing SmarterSelect

Ease of use and financial commitment.

---

### SmarterSelect Review

- Overall rating: 5/5
- Reviewer: Amy H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, we have been very happy with the product and the customer service has always been prompt and helpful. Thank you!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the ability to customize the questions to what I need and I like being able to manage all the applicants in one place.

#### Cons

I export my data and then manipulate it in Excel but reporting may be a better way to do this. I need to look into that more. Also, we ask so many questions in our scholarship application that our calculations are sometimes slow that they don't always calculate without refreshing the calculations.

---

### SmarterSelect Helpful Tool

- Overall rating: 4/5
- Reviewer: Enrique G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Juggling multiple grants, I am glad we had a software that could help us collect the data we needed, while remaining current on compliance requirements. I can't wait to learn more about its other capabilities.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I started with my organization and jumped into using SmarterSelect by the second day. My supervisor explained the software, which turned out to be extremely easy to understand and use. I was able to pick it up relatively quickly. SmarterSelect provides you many tools for best practices that have helped me throughout my time with my organization.

#### Cons

SmarterSelect sometimes glitches in terms of permissions. Occasionally, since I am a user and administrator, I get an error indicating I am not allowed to access certain things. This can be remedied by logging out and back into the system.

---

### We will keeping on using Smarter Select

- Overall rating: 4/5
- Reviewer: Stephanie M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Smarter Select has helped us expedite our goals with the OSV Challenge and that has been wildly beneficial.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

We were able to design and customize each of our applications. The onboarding for the program was easy. We also liked the features that we would use with the evaluators as well.

#### Cons

There are a few components of the exporting system that aren't as intuitive as the rest of the system.

#### Reasons for choosing SmarterSelect

We were able to onboard the program quickly and easily

#### Reasons for switching to SmarterSelect

Fluxx was difficult to navigate and use

---

### It works

- Overall rating: 4/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

It works for what we do.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 1/5

#### Pros

It was available in the time line we wanted to deploy it. The cost was not out of range for us.

#### Cons

It's kind of clunky and feels like one step above a green screen. Menus and navigation inside the programs feels confusing.

#### Reasons for choosing SmarterSelect

Cost and ability to quickly deploy.

---

### Great Price to Quality

- Overall rating: 5/5
- Reviewer: maria m.
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2016
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I've used this for 5 years and the experience has been excellent. Unlike other programs, the price is terrific for the quality of the program and ease of use. They have only expanded their features. While lacking a bit in the matching side, they have so much that can be implemented behind the scenes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to Use, Great price to quality for the program. Unlike others, they don't raise prices dramatically every year and have kept the prices down, which is great for smaller budgets. Also While keeping prices down they've added more and more features. All problems I've ever had have been user error and not with their program. With the mid-level package there's SO MUCH you can do behind the scene to evaluate and rank (although matching still remains elusive). Any service to the site they've given plenty of notice so we can let students know the site will be down. Site stability and speed has been great.

#### Cons

No number to call right when you're having a problem-you have to send an email. To be fair, this is responded to promptly, but still... Once you know how to use the program it's very easy but there's no manual. Videos/support site and the topics are ok and expanding. Webinars help but can sometimes lose focus.

---

### Amazing platform for what we need

- Overall rating: 5/5
- Reviewer: Kristine W.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience has been a success. Applications are easy to set up and export to our website or whatever platform we need them to export to. Students have an easy way to apply for the different scholarships and grants we offer and we are able to track very easily who has applied, and been awarded for our reporting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This platform is easy and manageable for both staff and students

#### Cons

We do not really have anything we do not like about this software/platform

---

### It works for scholarships, grants and more

- Overall rating: 4/5
- Reviewer: David F.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use SmarterSelect in conjunction with our parent organization who uses it for scholarships. We use it to track conference submissions. While it is more designed for scholarship and grant use, it serves well for what we do.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

The best part is the ability to download PDFs of all submissions to work with offline.

#### Cons

Menu system is clunky until you get very comfortable navigating it.

---

### Great option for smaller organizations

- Overall rating: 4/5
- Reviewer: Lauren S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Smarter Select is flexible enough to meet all of our needs and the technical support is always so helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love that it is online and that users can have multiple roles, which is key in our small town and organization

#### Cons

The reporting after someone receives a grant is not integrated into one grant application. It would be nice to be a one, stop application.

## More reviews

[Next reviews](https://www.softwareadvice.com/nonprofit/smarterselect-profile/reviews/?page=2)

---

SmarterSelect Reviews, Pros and Cons - 2026 Software Advice