# The Databank Software Reviews, Demo & Pricing - 2026 > Review of The Databank Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/thedatabank-profile/reviews --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / The Databank Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/nonprofit/thedatabank-profile/alternatives/) # The Databank 2026: Benefits, Features & Pricing Wondering if The Databank is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview The Databank 4.4 [(35)](https://www.softwareadvice.com/nonprofit/thedatabank-profile/#reviews) Pricing Starting at $99.00 per month ### About The Databank The Databank is a cloud-based customer relationship management (CRM) database and communication system designed for non-profits. The Databank helps users manage relationships with donors, volunteers, activistsa and members from a single platform. The Databank integrates with user website for online giving, event sign-ups, action alerts and meeting registrations. The suite of applications includes fundraising and donor management, pledges, recurring gifts and soft credits. Email marketing, text messaging, mailing address labels, duplicate search and mapping are also part of the program. The PowerMail marketing tool helps users avoid downloading and uploading email addresses, and Databank Advocacy provides action alerts and encourages voter engagement. Report templates are included along with a report builder tool to compile customized sets of data. With The Databank’s various add-on tools and scalable models, the system can grow and change as needed. The Databank is a fit for organizations in community building, social services, the arts, civic engagement, environmental issues and more. Wondering if The Databank is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## The Databank User Interface ## Popular The Databank Alternatives Main Product The Databank 4.4 [(35)](https://www.softwareadvice.com/nonprofit/thedatabank-profile/#reviews) Ratings Breakdown - 4.20Ease of use - 4.33Value for money - 4.82Customer support - 4.26Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1438)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.52Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Funraise](https://www.softwareadvice.com/crm/funraise-profile/) 4.5 [(116)](https://www.softwareadvice.com/crm/funraise-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.47Value for money - 4.75Customer support - 4.22Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Sumac](https://www.softwareadvice.com/membership-management/sumac-profile/) 4.4 [(132)](https://www.softwareadvice.com/membership-management/sumac-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.25Value for money - 4.67Customer support - 4.05Functionality Pricing Starting at $109.00 per month Get Price Alternative Product [Blackbaud Raiser's Edge NXT](https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/) 4.2 [(418)](https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/reviews/) Ratings Breakdown - 3.88Ease of use - 3.71Value for money - 4.08Customer support - 4.08Functionality Pricing Available upon request Get Price ## The Databank Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Essentials $99.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## The Databank Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of The Databank Contact Management Email Marketing ## The Databank User Reviews Overall Rating 4.4 Ratings Breakdown 5 69% 4 23% 3 9% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.8 Functionality 4.3 Have you used The Databank and would like to share your experience with others? BJ Ben J. Used unspecified for unspecified Review source Reviewed July 2012 4 The DataBank has helped us manage much of our contact data and communications/donation tracking for several years, and their ever-attentive support of their service (SaaS) is really what makes the user experience positive. We have been able to use this system to eliminate multiple manually tracked processes for communications and contact outreach, which previously utilized spreadsheets. The Databank provides a great service for us, allowing us to utilize a single source for this information wherever possible, and we are continually revamping how we use the system to take advantage of all the various benefits. Working with their development team to customize the system according to our needs has been a very fruitful process. We have been able to gain further insight and understanding of our contact base to allow us to hone in on and optimize outreach for our various programs. The functionality of the system is good, though still evolving at this point, and being one of the more in-depth users of The Databank's services, we are constantly pushing the limits and learning more ways in which the system can be improved; this is another area where their customer support really shines though. Ratings Breakdown 4 Ease of use 5 Customer support 3 Functionality Read More JD Judy D. Environmental Services 2-10 employees Used daily for less than 12 months Review source Reviewed August 2017 Excellent, responsive customer service 4 Integration between donor data, marketing and advocacy is very valuable. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Customer service was always responsive and helpful. The extent of services and capabilities is relatively comprehensive. Cons: The interface is rather clunky and take a bit of time to master. I would like additional design capabilities, the email design feature makes it difficult to build easy and quick emails. Read More BR Bob R. Primary/ Secondary Education 201-500 employees Used weekly for more than 2 years Review source Reviewed July 2018 Good Experience 3 Ratings Breakdown 4 Ease of use 4 Functionality Pros: once you get and grab a hold of the learning curve, it it smooth sailing and easy to navigate through Cons: the only issue is that customer service can be hard to get a hold of and does not seem to help much, Read More MG Michael G. Environmental Services Used unspecified for unspecified Review source Reviewed April 2014 The only database you need is The Databank 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The Databank has literally everything you could ask for in a software package: donor management, relationships, advocacy, marketing, RSVP, meeting reservations, tracking, product sales, and more for both online and offline work. The Databank allows you to customize practically anything you want so that it will even better fit your needs. The customer service and tech teams are outstanding as well. In the seven years that I have been using The Databank, I have always felt like everyone on the staff knew exactly who I was and what my needs were. I worked with their team on a complete overhaul of our system as they rolled out all the new updates. I seriously thought I was their most important customer. Cons: Seriously, I cannot think of one negative thing to say or cite a single bad experience with The Databank or the team. The price is even inexpensive. Read More NT Nancy T. Used unspecified for unspecified Review source Reviewed February 2013 4 A Breath of Hope Lung Foundation is a young, grassroots movement focused on bringing awareness and research funding to lung cancer. Lung cancer takes more lives than breast, colon and pancreatic cancers combined, yet - because of the smoking stigma - it remains seriously underfunded. Lung cancer strikes nonsmokers, former smokers and smokers at an alarming rate in our country. With only a small group of volunteers and in just a few years, we have already drawn in more than 5000 people in support of our mission. The DataBank was a much welcomed and very professional way for us to start managing our contacts. With their help, we have become a full fledged fundraising machine. We appreciate their trainings, their prompt responses to questions and we look forward to bumping up to their higher level of service sometime in the next 18 months. Overall though, I am really impressed with this business. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Read More NT Nancy T. Used unspecified for unspecified Review source Reviewed October 2013 DataBank Helps Us Organize and Grow 4 Breath of Hope Lung Foundation is a young, grassroots movement focused on bringing awareness and research funding to lung cancer. Lung cancer takes more lives than breast, colon and pancreatic cancers combined, yet - because of the smoking stigma - it remains seriously underfunded. Lung cancer strikes nonsmokers, former smokers and smokers at an alarming rate in our country. With only a small group of volunteers and in just a few years, we have already drawn in more than 5000 people in support of our mission. The DataBank was a much welcomed and very professional way for us to start managing our contacts. With their help, we have become a full fledged fundraising machine. We appreciate their trainings, their prompt responses to questions and we look forward to bumping up to their higher level of service sometime in the next 18 months. Ratings Breakdown 4 Ease of use 5 Customer support Read More ME Michael E. Environmental Services Used unspecified for unspecified Review source Reviewed November 2014 Great product, awesome customer service 5 Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: They have the best customer service in all facets of the business, from tech support to billing. I feel like I know the folks that work for The Databank. Not only do they respond quickly (often within the hour) to requests, the company as a whole is extremely responsive to user comments to improve the service. Many ideas crop in upgrades, and they are constantly working to improve the product. Cons: The report builder is a little clunky, and it is not always easy to drill too deeply into the data without exporting to Excel and doing it that way. It's not a major hurdle, though, and all CRMs suffer from some sort of reporting deficiency, in my opinion. Read More VC Vicki C. Used unspecified for unspecified Review source Reviewed June 2014 User-friendly platform and extremely friendly support! 4 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: As a small nonprofit with limited resources and staff, we like that the software is simple to use and has been easily adaptable to our special needs. The support staff at The Databank is extremely easy to work with, and they are timely in their turnaround when we have questions or need updates to our database. We especially like the recent changes that make the user interface more visually appealing for us and our clients. Cons: Nothing of consequence. Any question or issue we have ever had has been resolved. Read More SH Shannon H. Used unspecified for unspecified Review source Reviewed February 2013 4 With more than 14 years experience in fundraising, I've had to use a number of different databases. Each one of them created a great deal of frustration and were far from user friendly. As a Development Director, I had the opportunity to research and review a long list of options for switching over our data. I chose the databank and couldn't be happier. I find it user friendly and the staff to be extremely helpful and supportive. It was an easy transition and the databank has served our needs very well. I would recommend the databank to any nonprofit looking for a database or fundraising software. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Read More MB Marilyn B. Used unspecified for unspecified Review source Reviewed February 2013 4 There are several great things I like about thedatabank folks. First and foremost, they are a people-centered organization and always respond to issues within 24 hours. They are rated as one of the best small companies in MN to work for, which means a lot to those of us working on social justice issues. Having access to the donor list from anywhere in the world is great. For work flow, we love the fact that thedatabank links to our credit card service for automatic entry of both one-time and recurring donations. And the forms that we can design and embed in our website are also very useful. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Read More Showing 1 - 10 of 35 Reviews Load More Reviews ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **122** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1438) Recently recommended **101** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **93** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **92** times Stuck Between Options? 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