All Rossum Reviews

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Michal

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Rossum: Data Extraction with Artificial intelligence

Great solution to tackle costly processing of incoming invoices.

PROS

Rossum is very progressive and people there are very opened to new ideas and suggestions for improvements of their solution - representative. Representative is made so intuitive that any user learns easily how to use it really quickly.

CONS

A few nice-to-haves came to our minds when using representative but these will be implemented in the future.

Reasons for switching to Rossum

Representative represents a better suitable solution for the future with an AI behind and user-friendly interface.

Vendor Response

Michal, thank you very much for such positive feedback!

Replied November 2019

Emil

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Unlocking the Potential of Rossum: A Comprehensive Review of its Pros and Cons

As a user of Rossum, I have both positive and negative experiences to share. On the positive side, the software is user-friendly, offers automation features that save time and effort on data entry, is able to extract data accurately, flexible and can be integrated with other systems. It also has helpful customer support. However, it can be complex to set up, struggles with extracting data accurately from certain types of documents, and does not handle different languages well. Additionally, it is quite costly, especially for small businesses. It's important to evaluate if it fits the specific needs of your business and weigh the pros and cons before making any decisions.

PROS

I'm very impressed with its capabilities. I found it very simple to get started using the software right away because it is so incredibly user-friendly and simple to navigate. The Rossum automation feature has been one of the biggest advantages for me. It has significantly improved my efficiency and allowed me to save a lot of time and effort on data entry. The software's ability to quickly and accurately extract data has been of great assistance to my business. Rossum's adaptability is yet another major plus. It can be integrated with many different programs and platforms, which enables me to further automate and streamline my processes. The software is versatile and usable in a variety of situations because it can handle various document types. I also value Rossum's customer service. I've needed help with a few questions and problems, and the support staff has always been very accommodating and quick to respond. In conclusion, I wholeheartedly endorse Rossum for any company looking to automate their data entry process and boost productivity. I am overjoyed with the outcomes because it has completely changed the game for my company.

CONS

As a user of Rossum, I've discovered that while it has some great features for automating data entry and boosting productivity, it also has some drawbacks. The software can be challenging to set up, especially for those without a background in technology, which has been one of my main complaints. The initial setup procedure can be tedious and frustrating. The software occasionally fails to accurately extract data from specific kinds of documents, which is another drawback. Getting the software to recognize and extract data from documents with intricate formatting or unusual layouts has proven to be difficult for me. Rossum also has trouble speaking in various languages. It may be challenging to get the desired results if you're working with documents that are written in a language other than English because the software may have trouble accurately extracting data. Finally, Rossum is an expensive option, especially for small businesses, making it a less attractive choice. Overall, Rossum has some great features that make it simple to automate data entry and increase efficiency, but there are a number of significant drawbacks that can make it difficult to use at times. These include the lengthy setup process, lack of accuracy, language restrictions, and the high price.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

AI-powered: Efficient but expensive

PROS

Rossum uses AI for data extraction. While not flawless, it delivers acceptable results, particularly when it comes to extracting data from invoices. It may be a convenient solution for large businesses.

CONS

Rossum has important drawbacks, starting with its high cost, which can be prohibitive for small and medium businesses. In some cases, hiring a freelancer may be a more cost-effective solution. The setup process can also be lengthy, and there are important limitations in terms of accuracy and language support.

Marcela

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Marcela Lonková review

We are "nopaper company" so this software helps us to implement digitalisation.

PROS

Our company likes data extraction the most. We set up our own ThisAPP which send extracted invoices right to the accounting software Premier.

CONS

In my opinion the least liked think about Rossum is exctraction data from receipts.

Tosh

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

Nice AI-OCR cloud tool

Basically this is very good cloud based AI-OCR. I recommend this to all.

PROS

It's really easy to import data like PDF invoice and purchase order, and also to export the extracted data.

CONS

It's sometimes difficult to train to improve accuracy.

Reason for choosing Rossum

It was our 1st trial of AI-OCR.

Lohith

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Rossum - Review

PROS

It is very easy to use. Grid function to capture Table data Multiple ways to upload files (Browse file and upload via email attachment)) API functionality

CONS

Observed Accuracy going down when certain queues are not used frequently AI learning time is high

Martin

Accounting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Implementing Rossum as background service

Perfect knowledge, support, they really care about us

PROS

Way, they are using AI, technical support, knowledge of their team members

CONS

really nothing, I am satisfied with their support

Reason for choosing Rossum

Rossum has potential to grow, no vendor lock-in

Vendor Response

Martin, thank you very much for such positive feedback! We are glad you are happy with the Support team!

Replied November 2019

Bridgette

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

The Ease of using Rossum

I enjoy using the app in general. I like that It reads data pulled from the tables/documents , this allows me to only edit and align the grids as needed. It provides me with an ease of use and a backup copy if needed through Excel.

PROS

I like the fact that Rossum enhances the efficiency and integrity of the data I need to capture by saving time on tedious lengthy documents.

CONS

I didn't like the fact that data can't be captured from 2 different documents that are not in the same format. Hence, I Rossum assist in capturing 50% of the data that is really needed.

Henk

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

RossumAi helps in making invoice recognition better

PROS

Easy of use. Excellent support. Good quality. Excellent documentation.

CONS

Pricing per page may be a bit lower or should be changed into price per document.

User Profile

Mohamed

Verified reviewer

Accounting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Great app

PROS

It ocr documents very well in addition to the addins it have

CONS

Arabic ocr not very well and have a lot of issues

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Quello che ti serve al momento giusto

PROS

Una delle caratteristiche più notevoli di Rossum è la sua interfaccia intuitiva. Anche per chi non è esperto in tecnologia, la piattaforma risulta facile da navigare. La creazione di regole per l'estrazione dei dati è semplice e veloce, consentendo una configurazione personalizzata per soddisfare le esigenze specifiche dell'utente. Una delle principali forze di Rossum è la sua capacità di automatizzare interi processi aziendali. L'automazione della gestione dei documenti riduce il tempo e l'energia necessari per elaborare e archiviare documenti, consentendo alle aziende di concentrarsi su attività più strategiche.

CONS

Nessun inconveniente, la piattaforma non mi ha dato nessun problema.

Brayan

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Ten el control con Rossum

PROS

Es un programa muy intuitivo, fácil tanto de usar como de implementar recomendado para aquellas empresas que empiezan si crecimiento.

CONS

Hasta el momento ha funcionado perfectamente.

Showing 1 - 12 of 12 Reviews