I had problems reaching customer service when there was a problem and it wasn't always clear when there was a problem was it coming from my end or from the customer end.

While it's useful for its international wire transfer functionality, cost is higher than other similar service providers, UI is complex, and customer service is limbo.

In my opinion, this is perfect for companies who contract independent contract workers.

At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process.

We had to cut down on our users in the app because of the cost.

I like the notifications received when invoices are received and later when money is expected and then deposited into your account.

Once you get the hang of the program, it's pretty straightforward. Nice having everything in one place rather than scattered between many different programs.

There is always an annoying issue with bill.com.

It's easy to navigate and send invoices, and anything that makes it easier to get paid for freelance work is great in my book.

I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years.

My experience has been great. They eagerly accept user feedback and seem to want to improve, but I think they are doing great already.

I have several clients that are using this product and all have had excellent results with it and have recommended it to other companies.

I like the ease of receiving payments from our customers and being able to research payments received.

We absolutely love the fact that Bill.com integrates smoothly with Intuit products and services. Quick and easy sign-up and setup.

They also have really great customer support that care about helping you get the information you need.

The ability to use a feature-rich mobile app was also important. Lastly, the support for multiple bank accounts is helpful for deposits.

I use it every day to keep track of bills and to pinpoint what needs to be paid. I really like that there is AI built in the software.

This was an insane requirement. If you want to use this for your vendors BEWARE! it is not convenient for us AT ALL.

I like that it is user friendly and even has an app to go along with the website to make processing even easier.

Bull.com has always been good but the newest version is extremely user friendly and saves a lot of time.

It seemed like a great product for what we needed.

I am a freelancer that has used the platform several times to send out bills months. Very user friendly and simple understand the platform.

The website will get stuck and I have to zoom out to see anything, I won't get accurate information about when I'm supposed to get my payment (I once waited TWO MONTHS to get paid).

I like that we can integrate our sales from our POS, Aloha, to our HotSchedules account to forecast sales and help control our labor costs.

Their live chat reps are very helpful. Has the ability to sync with many popular accounting software (NetSuite, Quickbooks, Intact).

Well suited for any medium of business and must say excellent mobile app.

I often talk to companies about bill.com because of the simplicity of the system. Bill.com allows us to keep a paperless system and the integration with Intacct works wonderfully.

Cost of the system if super inexpensive and the capabilities work smoothly with Quickbooks, very user-friendly and paperless.

Once I did cancel I was charged massive amounts for equipment no longer  worth much.

Most store owners cashier don't know how to credit points. Confusing App and Confusing in-store experience.

The benefits of having Fivestars is great and helps clients see how valuable your business is.

This helps boost your business and return customers. A great way to have a rewards incentive for your customers, old and new.

I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.

I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's.

Easy to navigate, customers love the option to choose their reward.

The frequency has also improved. The rewards platform is easy for customers to use and navigate through, making it a product that resonates with customers.

I really like the point system, too. When your getting close or at a reward, it emails you to let you know.

I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.

It's super easy for the customers to use, too. All they have to do is type in their number, and they're done on their end.

I love the discounts/deals when I go to my favorite places that conveniently have Fivestar sitting there ready for me to punch in my number.

It is easy to see visually how many points I have and what rewards I have earned for various businesses I visit.

Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.

If I have a bad signal it’s hard to use. That is really the only issue I have had with the program.

Easy to add points or redeem for rewards. Many useful fields for customer differentiation, makes marketing emails a snap.

Overall this is a great program. I have found it super easy to use and it is user friendly for all people whether they are tech-savvy or not.

And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.

It can be hard to click on individual icons that are overlapping over each other. It often says no businesses are found at first until you search yourself.

Small Business spending money on a useless platform.

I have enjoyed using Fivestars at business where everything is integrated, just be aware not all POS systems work with Fivestars.

Its super easy to use and understand and customer service is very helpful and knowledgeable.

I love the Fivestars software way that it helps you promote your business and provides loyalty rewards.

I like that I can earn points when I buy my vaping products from Rolling EZ. The discounts are pretty decent.

Crossroads is awesome for everyone. Use of their system is so easy and rapid.

It's been an awesome tool to reward loyal customers, and keep others coming back for more great deals that we have.

My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.

Sometimes this app has crashed and it’s frustrating.

Overall I am happy with my membership to this program. Membership is free and you get some good perks from it.

Keeping bad reviews and unsatisfied customers from Trip Advisor.

It was easy to use and helps a lot with tracking points and log ins. Great way to promote good business practices.

I hope more establishments adopt Five Stars. I also like how they email me discount when I haven't been to an establishment in awhile.

This is an amazing way to network with other local businesses to build community for and with our customers.

US Dollar

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

LongDescription

Multiple Payment Options

Revenue Recognition

Forecasting

Tax Management

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Recurring/Subscription Billing

Access Controls/Permissions

Debit/Credit Card Processing

General Ledger

Recurring Invoicing

Bank Reconciliation

Mobile Payments

Electronic Signature

Project Billing

Credit Card Processing

Invoice Management

Approval Process Control

Customizable Invoices

Cash Flow Management

Projections

Recurring Payments

Data Import/Export

Accounting

Self Service Portal

Duplicate Payment Alert

Electronic Funds Transfer

Multi-Currency

Mobile Access

Online Payments

Fixed Asset Management

Online Invoicing

Compliance Management

Real-Time Data

Data Security

Overpayment Processing

Billing Portal

Vendor Management

Tax Calculation

Credit Card Management

Client Portal

Email Reminders

ACH Payment Processing

PCI Compliance

Workflow Management

Email Management

Budgeting/Forecasting

Activity Dashboard

Invoice Processing

Alerts/Notifications

Payment Collection

Reminders

Fraud Detection

Time & Expense Tracking

Check Processing

Accounts Payable

Cash Management

Mobile App

Billing & Invoicing

Accounting Integration

Expense Tracking

Spend Management

PO Reconciliation

Contact Database

Account Reconciliation

Accounts Receivable

Check Writing

Receivables Ledger

Purchasing & Receiving

Third-Party Integrations

Contingency Billing

Partial Payments

Document Management

Core Accounting

Financial Reporting

Customer Statements

Invoice Creation

For Small Businesses

Web browser (OS agnostic)

ESSENTIALS
$45 user/month

TEAM
$55 user/month

CORPORATE
$79 user/month

ENTERPRISE
custom pricing



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BILL

In Person

Live Online

Webinars

Documentation

Videos

Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an average customer. Engage with your customers by sending them offers, announcements, and promotions through email, text and mobile app push. You'll have access to in depth reporting of customers' visit and spend behaviors, as well as an account management team to help your business grow.



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