--- title: "Sezzle Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sezzle. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sezzle is a good fit for you!" source_url: "https://www.softwareadvice.com/online-payment/sezzle-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Sezzle](https://www.softwareadvice.com/online-payment/sezzle-profile/) / Sezzle Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/online-payment/sezzle-profile/) Reviews [Alternatives](https://www.softwareadvice.com/online-payment/sezzle-profile/alternatives/) # Sezzle User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 55 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 3.8/5 - Value for money: 3.9/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 35 reviews (64%) - 4 stars: 8 reviews (15%) - 3 stars: 2 reviews (4%) - 2 stars: 2 reviews (4%) - 1 star: 8 reviews (15%) ### Most mentioned pros - The whole pay in payments offers they give it makes people want to purchase things with the ease of paying in easy payments over time. - Also, they offer flexible payment options & only charge late payment fees & only 1x per purchase agreement rather than charging a fee each day you're late & allow gift cards to be purchased (perfect for holiday gifts if you have a lot of people to shop for) - With their pay in four option & other payment plans, sezzle really helps you manage your shopping needs without going broke in the process ### Most mentioned cons - My least favorite thing about sezzle is the customer support and if a customer stops paying their bill, they go to collections and sezzle has to come out of pocket to pay me. - I would have given them a 5 star the reason for one star is because they keep denying me new purchases due to a extended fraud alert which I have submitted all proof from transunion that there is no such alert on file I was a loyal customer had a credit limit of 2000.00 from starting at 400.00 - Sezzle applied the refund to 2 other orders that wasn’t even due for a while and I end up with failed payments, then late payments and they dropped my spend power all the way down. ## Sezzle customer reviews Showing reviews 1-25 of 55 (page 1). ### Budget shopping perfected - Overall rating: 4/5 - Reviewer: Melissa T. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered If you're on a budget then sezzle is ideal. With their pay in four option & other payment plans, sezzle really helps you manage your shopping needs without going broke in the process #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is amazing. They respond faster than most in-store customer service even do. Also, they offer flexible payment options & only charge late payment fees & only 1x per purchase agreement rather than charging a fee each day you're late & allow gift cards to be purchased (perfect for holiday gifts if you have a lot of people to shop for) #### Cons The assortment of retailers offered changes constantly. Most of the places I've never even heard of. There's also no description of the retailers & what they sell/offer beyond the company name & a vague description. --- ### Thank you!!! - Overall rating: 5/5 - Reviewer: Telisha S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered So each day I’m learning to use my account and it’s getting better! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros For giving me the opportunity to open an account because other “pay in 4” accounts seem to be harder to get #### Cons Hard to understand the use of the premium! I couldn’t find any person to explain how that works and how and use my virtual card and that you can only use it for certain things #### Reasons for switching to Sezzle They weren’t understanding and never could help --- ### Confused about this issue - Overall rating: 2/5 - Reviewer: Kylethia W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Good at first. But when you have issues it's your loss #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros At the end nothing!! They allow Revenge Body to steal money from me. Sent them pictures of where my home is located. Sent them pictures of where my package was delivered to. Not my door at All.... I have to continue to pay for items I never received. I'll never use them again. Nor will I give Revenge Body fee money #### Cons They don't have your back in tough situations --- ### Great platform but fees can be a big more competitive - Overall rating: 4/5 - Reviewer: Ashvin A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Great experience - just had to negotiate pretty aggressively to get our fees down. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that it was available to Canada users as well as US. #### Cons The fees are a bit higher in comparison to other platforms in this space. #### Reasons for choosing Sezzle Because they serviced Canadian shoppers and others did not. --- ### Sezzle is another buy now pay later - Overall rating: 5/5 - Reviewer: Nicky O. - Verified reviewer: Yes - Industry: Textiles - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I haven’t had any issues with Sezzle so far. Very legit. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros I love that I am able to purchase an item and make payments on it weekly or bi weekly using a payment plan. #### Cons It’s hard to get approved by Sezzle but once you are, it’s easy to use. --- ### Pay Attention - Overall rating: 3/5 - Reviewer: Briana K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sezzle is great for customers who may not be able to afford your services upfront at one huge payment. This allows them to break it down and make it more affordable. #### Cons They charge you $15 when you dont use it for 30 days. #### Reasons for choosing Sezzle Sezzle was the easiest and quickest to set up. #### Reasons for switching to Sezzle I like to have options for my clients to choose from. --- ### Fine Software, but Unnecessary with Shopify - Overall rating: 3/5 - Reviewer: Sam H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sezzle is easy to deploy and worked without any major issues. I also really like that you have the choice to have money processed through Sezzle sent to an interest bearing account. #### Cons I don't like that the information pushed to your product detail pages adds another bit of verbiage above the fold, taking up valuable real estate. Additionally, it's one more account/vendor to consider when you can just use SHOP Pay through shopify for your Installment processing. #### Reasons for choosing Sezzle We actually went the opposite direction and moved off of Sezzle. --- ### Easy way to increase e-commerce sales - Overall rating: 5/5 - Reviewer: Mike D. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had a local e-commerce client who had trouble selling their higher ticket items on their Shopify site. Sezzle was set up and activated in only a couple of days and they imminently saw an increase in conversions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives buys the ability to split purchases into four payments. This has helped my client increase average cart value and conversions. It also has integrations with all the major e-commerce providers. #### Cons The brand is not a well known as other pay-in-four providers like PayPal or Karma. This can reduce the conversions if the buyer does not trust the brand. --- ### Great for merchants - Overall rating: 5/5 - Reviewer: Schanel W. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing, their customer service goes above and beyond. My customers are happy. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how they support small businesses with their software. The ease of set up is crazy and if I have a problem they get back to me very very soon #### Cons Nothing yet, I am still a little confused on how the withdraws and interest work but so far i love it. --- ### Sez - Overall rating: 2/5 - Reviewer: Ash C. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It's ok for most part but they don't explain things well and get you on hidden agreements #### Cons Read very carefully when agreeing to their terms --- ### Great for customer referral - Overall rating: 5/5 - Reviewer: Sheng A. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the customer support is excellent. They respond usually within 1 business day and are more than willing to assist you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being listed in the Sezzle business directory puts me in touch with users all over the United States and Canada. 85%-90% of our customers are Sezzle referrals. Merchants can choose to keep their money in an interest account which earns 3.25% or in a withdrawl account which does not accrue interest but is available for withdrawl in 2-3 business days. #### Cons Sezzle charges a financing fee of 6%+$0.30 per transaction. This is very high for a small business as it is 3 times the amount we normally pay for processing fees. #### Reasons for choosing Sezzle We were referred by another merchant who was very satisfied with the product. --- ### Great for shops - Overall rating: 4/5 - Reviewer: Kerby D. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, I was very pleased with this software. It is easy to use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Sezzle lets shoppers buy now and pay later with interest-free payment plans. Easy to use and deploy. #### Cons There really are not any cons that I can think of with this software --- ### Top Notch - Overall rating: 5/5 - Reviewer: Haley G. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sezzle is amazing and allows my customers to order full priced items and they only pay a quarter of the total amount. This has increased my sales numbers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Sezzle is so easy! From the moment a purchase is made to the minute you ship it off! Need to refund? EASY! Had an issue? They can fix it! I love Sezzle! #### Cons Minor bugs that could be fixed. Issues that could are simply fixes --- ### Sezzle it a great way to manage large online purchases. - Overall rating: 5/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Sezzle on multiple occasions when making large purchases online. It gives you the flexibility of making payment instalments without having to pay interest. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Very easy to use and doesn't charge interest for payments made on time. #### Cons I have had no issues when i use Sezzle. Don't have any Cons to list. --- ### Love Sezzle! - Overall rating: 5/5 - Reviewer: Laura C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to use and their business account platform #### Cons Probably the cost and it takes a couple days to process my payments --- ### Increase in online sales by 20% in just 3 months! - Overall rating: 5/5 - Reviewer: Luke S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The fact that my online sales have increased is enough to recommend Sezzle to friends and colleagues! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how secure the software is and how payments are received upfront while customers seem to be attracted to the interest free scheduled payment plan option. #### Cons There isn't anything I can recommend at this time, implementation was rather easy! --- ### Sezzle - Overall rating: 5/5 - Reviewer: Margarette F. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sezzle is very easy to navigate, and gives customers the ease of breaking up payments. This in turn is good for the vendor because it allows people to place bigger orders. #### Cons I don't think I have any complaints about the use of Sezzle. --- ### Easiest Way to Get What you need on a budget - Overall rating: 5/5 - Reviewer: Chrissy S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use and the many different stores that offer it. Also that there are no interest fees! #### Cons Have to have 25% down, which is fine because it keeps the other payments low. --- ### Super Sezzle - Overall rating: 5/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered my overall experience with sezzle is amazing, i feel it helped my company grow stronger and customers buy more now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros My favorite thing about Sezzle is the fac that my customers can use it to purchase things in payment installments that work best for them. #### Cons My least favorite thing about sezzle is the customer support and if a customer stops paying their bill, they go to collections and sezzle has to come out of pocket to pay me. --- ### Would have given a better rating - Overall rating: 1/5 - Reviewer: Brady M. - Verified reviewer: Yes - Industry: Machinery - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros You quickly got your credit limit increased they were really easy to use till I started having problems with orders getting approved #### Cons I would have given them a 5 star the reason for one star is because they keep denying me new purchases due to a extended fraud alert which I have submitted all proof from transunion that there is no such alert on file I was a loyal customer had a credit limit of 2000.00 from starting at 400.00 --- ### I enjoy this system - Overall rating: 5/5 - Reviewer: Katelynn P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to use. There is always support if you can't figure it out to walk you through it. They also help with any issues you may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The whole pay in payments offers they give it makes people want to purchase things with the ease of paying in easy payments over time. Everything is secure and protects your information during the transactions. #### Cons I do not really have anything negative to say about it. Everything works and helps me in my everyday task. --- ### Predatory, contract details - Overall rating: 1/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered This application allows you to use a debit card to set up your account and make a first-time payment. After the first-time payment you MUST add a bank account or be penalized by being charged almost five dollars each time you need to load money onto the account. If you have chosen a “pay in 4 payments purchase”, the fees add up to almost twenty dollars, for a single purchase. When you close the account, any remaining balance will be forfeited. I had twenty-nine dollars and fifty cents in my balance but was unable to spend it because the minimum virtual card that can be created is thirty-five dollars. It seems a virtual card is the only way to spend the balance of the account. I cut my losses and closed my account and forfeited the remaining money. I think this is a predatory arrangement, please be aware of these details before entering into an arrangement with Sezzle. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I thought it would help with building a credit score. #### Cons Predatory, contract details --- ### Sezzle review - Overall rating: 4/5 - Reviewer: Alex A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had a great experience soon as I learned out how to use and function everything I would highly recommend #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It was good for transferring money super easy to use. Love the credit card payment method. Payment processing. And payment security. #### Cons Really wasn’t a fan of the customer support and took me a while to get to know how to use everything once I did. It wasn’t bad at all. --- ### Stupid App - Overall rating: 1/5 - Reviewer: Cassandra M. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I returned 2 orders so I could receive the refund back to Sezzle and not have to continue making the payments on those 2 orders. Sezzle applied the refund to 2 other orders that wasn’t even due for a while and I end up with failed payments, then late payments and they dropped my spend power all the way down. All because they applied the refunds to the wrong orders. I contacted customer service and they told me its nothing they could do and hung up. Yeah I could have paid those orders somehow but they normally refund the same order back. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Pay anywhere option allows you to use the app more. The app is ok to use until you have issues then you on your own. #### Cons Customer service was terrible. I had failed payments, and late payments and them dropping my spend power when it was their fault. --- ### Worth a try - Overall rating: 4/5 - Reviewer: Shannel H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to work with as long as you make an on time payment. They can raise your credit limit at any time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very simple process, easy to navigate their system, Can use your bank card and very secure system... #### Cons Customer service is not the best. If you are a day late you are charged, they do allow you to move your payment once. ## More reviews [Next reviews](https://www.softwareadvice.com/online-payment/sezzle-profile/reviews/?page=2) --- Sezzle Reviews, Pros and Cons - 2026 Software Advice