All Sezzle Reviews
1-25 of 35 Reviews
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Melinda
Verified reviewer
Arts and Crafts, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Easy and quick.
Overall sezzle is amazing. So far for as long as I have been using it, it has been a Godsend. I will definitely be recommending this to other people so that they can benefit from this as well.
PROSSezzle is an easy way to obtain the items you want/need on a more budget-friendly scale. I was able to afford to get some things for my home without having to break the bank because sezzle breaks the payments up into 4 smaller payments and takes the payment out of your account automatically. It is exactly how it is described in the ad, buy now pay later. I also love that they do not accrue interest. So basically what they tell you, you owe is what you owe.
CONSAs much as I love sezzle I wish that they gave you the option to choose when the payment will come out. I get paid on Fridays and sometimes I don't always shop on Fridays. If you shop on Monday but want the payment to be taken out on Friday I think you should be able to choose which day you want it to come out.
Travis
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to Use and set up. Works well for our customers.
Very satisfied with the product. Easy to integrate and our customers that make use of it seem to like the option.
PROSThis product was easy to set up on our woocommerce site. Integration was simple. The company provided graphics and it looks great. Very simple for our customers to use and it gives us a nice alternative payment method.
CONSWe haven't had any features that have bothered us so far. Only hiccup was making sure orders weren't fulfilled before the processing by sezzle was complete, but that was an easy fix.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2022
Buyer Beware
I made a purchase on the Sezzle website about three months ago. At the same time, I purchased my product; I also enrolled in the Sezzle Premium plan for $9.99/month.The purchase, delivery and my first two payments went as planned without any issues. However, when I tried paying off my account balance, which included the 3rd and 4th scheduled payments on my account, I could not do so on the Sezzle website (sezzle.com) or via the Sezzle mobile app.After contacting Sezzle support, Sezzle claims that somehow the payment portal attached to my account is not working properly and, therefore, cannot process any payments. Between voice and website chat, I have since contacted Sezzle support seven different times now, with supporting evidence of each interaction. The issue on my account has been escalated on four separate occasions, each time with a Sezzle support agent telling me the issue would be researched and that someone from Sezzle would be reaching out to me with a resolution or solution. One month into the process (and after four escalations), I still have not been contacted back by Sezzle support.It absolutely baffles me that this business is unable to accept or process my payment... by phone, website or mobile app. I just don't understand. Sezzle indicates that they report to the major credit bureaus. The last thing I need is for this company to report my account as late or unpaid to the credit bureaus due to whatever internal issues they are experiencing.
PROSThe concept that Sezzle offers is good in theory.
CONSIt is very difficult to work with the Sezzle support team. Answers are limited to canned, prewritten FAQ's.
Sheng
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great for customer referral
Overall, the customer support is excellent. They respond usually within 1 business day and are more than willing to assist you.
PROSBeing listed in the Sezzle business directory puts me in touch with users all over the United States and Canada. 85%-90% of our customers are Sezzle referrals. Merchants can choose to keep their money in an interest account which earns 3.25% or in a withdrawl account which does not accrue interest but is available for withdrawl in 2-3 business days.
CONSSezzle charges a financing fee of 6%+$0.30 per transaction. This is very high for a small business as it is 3 times the amount we normally pay for processing fees.
Reason for choosing Sezzle
We were referred by another merchant who was very satisfied with the product.
Melissa
Verified reviewer
Retail, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Budget shopping perfected
If you're on a budget then sezzle is ideal. With their pay in four option & other payment plans, sezzle really helps you manage your shopping needs without going broke in the process
PROSThe customer service is amazing. They respond faster than most in-store customer service even do. Also, they offer flexible payment options & only charge late payment fees & only 1x per purchase agreement rather than charging a fee each day you're late & allow gift cards to be purchased (perfect for holiday gifts if you have a lot of people to shop for)
CONSThe assortment of retailers offered changes constantly. Most of the places I've never even heard of. There's also no description of the retailers & what they sell/offer beyond the company name & a vague description.
Johnny
Warehousing, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Payment made easy
It help people like me be able to afford the things they need by separating the payments in increments
CONSI don’t like that they tax u if u miss a payment
Adam
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Simple, straight forward, worked when we needed it.
We used Sezzle throughout our peak period last year, and have since moved away from offering split payments (for now). We will use them again if we decide to offer that service. It was a simple, smooth operation with a modest fee for each sale which was easily justified.
PROSIf you want to offer split payments, sezzle is easy and flexible enough of a tool to compete with the other guys. They worked in our vertical without any hassle.
CONSOverall, their tool did what I needed so I don't have anything bad to say. The UI and UX was a bit shabby. Customers weren't as familiar with the brand so there was some resistance there.
Sarah
Research, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Settle With Sezzle
I've been using Sezzle for years and it is the most logical way to spend, with a variety of brands and shops that we use on a day-to-day, you can't go wrong.
PROSSezzle is an amazing choice for anyone who is hard-up on money; zero interest, payments split to pay every other week, paying a fourth of your total?! What more could you ask for?! I love Sezzle.
CONSIf you are late with a payment even a day, they will tax you as soon as they can. I definitely feel you should have a greater grace period.
Haley
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Top Notch
Sezzle is amazing and allows my customers to order full priced items and they only pay a quarter of the total amount. This has increased my sales numbers.
PROSSezzle is so easy! From the moment a purchase is made to the minute you ship it off! Need to refund? EASY! Had an issue? They can fix it! I love Sezzle!
CONSMinor bugs that could be fixed. Issues that could are simply fixes
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Sezzle End User
I like that I can make purchases on vendor websites and in store using this software and am able to break the payments up into 4 payments or I can pay early. I am not charged a fee or interest as long as make the payments. They send you a reminder e-mail when payments are coming up, and then the payments are automatically processed. They will also issue you virtual card you can add to your Apple Wallet to make purchases in stores. I can use the app to see all orders, upcoming payments, and balance due. I can make early payments on the app also if I wish.
CONSMy least favorite thing is, sometimes it is too convenient to use.
Nicky
Verified reviewer
Textiles, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed March 2024
Sezzle is another buy now pay later
I haven’t had any issues with Sezzle so far. Very legit.
PROSI love that I am able to purchase an item and make payments on it weekly or bi weekly using a payment plan.
CONSIt’s hard to get approved by Sezzle but once you are, it’s easy to use.
Ashvin
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great platform but fees can be a big more competitive
Great experience - just had to negotiate pretty aggressively to get our fees down.
PROSI liked that it was available to Canada users as well as US.
CONSThe fees are a bit higher in comparison to other platforms in this space.
Reason for choosing Sezzle
Because they serviced Canadian shoppers and others did not.
Sam
Retail, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Fine Software, but Unnecessary with Shopify
Sezzle is easy to deploy and worked without any major issues. I also really like that you have the choice to have money processed through Sezzle sent to an interest bearing account.
CONSI don't like that the information pushed to your product detail pages adds another bit of verbiage above the fold, taking up valuable real estate. Additionally, it's one more account/vendor to consider when you can just use SHOP Pay through shopify for your Installment processing.
Reason for choosing Sezzle
We actually went the opposite direction and moved off of Sezzle.
Jessica
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Sezzle is the best!
Overall this is one of the top softwares that any business should have to allow customers to securely pay later for their items! Definitely a win for fashion brands
PROSI've definitely seen an increase in sales using this software and i love the hashtag feature to increase my brand being seen!
CONSI have yet to have any issues with sezzle, I was a little confused about the what happens when you have to refund an item but i was able to figure it out!
Briana
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Pay Attention
Sezzle is great for customers who may not be able to afford your services upfront at one huge payment. This allows them to break it down and make it more affordable.
CONSThey charge you $15 when you dont use it for 30 days.
Reason for choosing Sezzle
Sezzle was the easiest and quickest to set up.
Reasons for switching to Sezzle
I like to have options for my clients to choose from.
Sol
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great service and inexpensive!
Trust for our customer, we see lots of value in this. customers feel very confident in the app
CONSSimply amazing. Customers love it. All positive
Gabriel
Libraries, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Easy to Use
From a consumer's view, I like that it's easy to use and user friendly. Sezzle lists the stores that you can use it at, and it also has an app that makes it convenient to keep up with your purchases. Sezzle premium is extremely beneficial! I can see how much I owe. I also can check my spending limit, and reschedule payments if I need to. Sezzle premium is very generous in that they are the only pay in four option that allows you to reschedule your upcoming payment up to three times.
CONSI don't like that you have to get an invitation to apply/be considered to use Sezzle premium. I hope that it becomes available to all to use. I also would like for the fee to be lower, instead of $9.99 maybe it could be $4.99.
Jen
Apparel & Fashion, 1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
Awful, zero consideration for merchants
There is no protection for merchants whatsoever. They won't help you if a mistake was made, meanwhile they make interest on your balance. I feel unsafe using their services.
Martha
Banking, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Option for shopping!
It is very easy to set up and use! And being able to split up a payment is easier on my wallet too!!
PROSI love that I can go on to some of my favorite stores and pay with sezzle! If I don't remember my debit card I can easily shop with sezzle!
CONSThe only issue I've every had with this software is when I forgot my password and wasn't able to access my account. I had to call customer service to fix the issue but haven't had any problems with it since.
Michael
Sporting Goods, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Sezzle it a great way to manage large online purchases.
I have used Sezzle on multiple occasions when making large purchases online. It gives you the flexibility of making payment instalments without having to pay interest.
PROSVery easy to use and doesn't charge interest for payments made on time.
CONSI have had no issues when i use Sezzle. Don't have any Cons to list.
Kerby
Defense & Space, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great for shops
Overall, I was very pleased with this software. It is easy to use
PROSSezzle lets shoppers buy now and pay later with interest-free payment plans. Easy to use and deploy.
CONSThere really are not any cons that I can think of with this software
Carissa
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Such a Life Saver
Sezzle has made buying things so easy. I wouldn’t have been able to afford all my stuff without Sezzle.
PROSI can easily afford more things because I can space the payments out over time. It really saves me a lot of money because the payments are interest free!
CONSI’d like to know how many accounts I have open at any one point in time. Other than that, it’s a great service!
Rachel
Consumer Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Purchases are a breeze
Sometimes it's not easy to make purchases in one lump sum. Having the option to divide up a payment that is due into 4 reasonably smaller payments is very convenient. One doesn't feel as overwhelmed as bills and purchases can sometimes make them feel.
CONSI wish there were more options that offered Sezzle as payment.
Mike
Verified reviewer
Internet, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy way to increase e-commerce sales
Had a local e-commerce client who had trouble selling their higher ticket items on their Shopify site. Sezzle was set up and activated in only a couple of days and they imminently saw an increase in conversions.
PROSIt gives buys the ability to split purchases into four payments. This has helped my client increase average cart value and conversions. It also has integrations with all the major e-commerce providers.
CONSThe brand is not a well known as other pay-in-four providers like PayPal or Karma. This can reduce the conversions if the buyer does not trust the brand.
Luke
Real Estate, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Increase in online sales by 20% in just 3 months!
The fact that my online sales have increased is enough to recommend Sezzle to friends and colleagues!
PROSI like how secure the software is and how payments are received upfront while customers seem to be attracted to the interest free scheduled payment plan option.
CONSThere isn't anything I can recommend at this time, implementation was rather easy!