BEWARE!!! Their fees are completely misleading. Been processing with them for a few months now & besides the $99 monthly fee be prepared for.

The woman that quoted us was very nice and upfront and provided us with a competitive quote.

Easy to use, intuitive, and comprehensive with information that matters to you. The thing I like the most about it is the ability to send customers a link to pay there invoice to there phone or email.

Customer service is excellent. Every time I have need help in any way they are very accommodating.

The customer service has been very good but has been slipping the last few years. I referred about 4 other local businesses in my area to Fattmerchant over the years.

The costs are good and the billing is straightforward.

The Stax on line terminal seams to function well. The employees who use this feature have been pleased.

I tried to cancel and they still charged me for 4-6 months after wards. Still battling to get a refund 7 months after the fact.

Ease of use - you don't have to be an IT pro or an accountant to get started.

Your company uses very sly business practices and you should be ashamed of the way your procedures are marketed.

The platform is intuitive and easy to use. The help is always there if you have a question and they are always pleasant to deal with.

It is so easy to navigate. I would recommend (and have) Fattmerchant to anyone.

I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future.

BE VERY AWARE THIS COMPANY HAS LOW MORALS AND VERY UNETHICAL BUSINESS PRACTICES. I WOULDN'T RECOMMEND THIS COMPANY TO MY WORST ENEMY.

I have had an overall great experience with fattmerchant. Great customer and a great product.

Fattmerchant was a lifesaver in getting our business set up. We talked to many companies in this process who exhausted us by their lack of customer service skills or willingness to help effectively.

The price is good but it has been a change for me now that they are getting more popular.

Oh man, this is a breath of fresh air. After using stripe and square to process payments we have absolutely loved the simplified pricing structure that Fattmerchant uses.

Everything its all you need and more they have so many options  to help with whatever you need no questions asked.

Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like.

I've had dozens of questions and they always get back to me. And they send your payments super fast.

We were using SAGE before switching to Fattmerchant. I was concerned that the transition would be difficult.

Customer service is horrible. For example I called twice today to speak with a rep about issues.

It was super amazing nothing else to say they are amazing.

Seeing an audit trail of whether or not an invoice was sent can be difficult.

We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways.

Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.

Robust platform from which you can build a large customer base with different types of subscriptions. High level of customization.

Very competent billing and subscription management product.

I never had this problem with my previous provider and they aren't even a billing or invoicing company.

The perfect solution for managing subscriptions and recurring payments.

This is the first software that I have used and I found it very easy to learn. I spent a morning going thorugh and learning the ropes and was an expert by the afternoon.

It offers an easy-to-use user interface, good customer service, and is very configurable. Also, it works with any payment method and supports numerous currencies.

The fact that it integrates with Salesforce means that we can be confident we have an accurate view of our customer's accounts.

Subscription management and dashboards are fair enough. Basic tools for managing invoices and payments are good.

Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market.

Chargebee is easy to use and quick to learn. You are able to access subscriptions with ease.

It has been useful to set up our automated subscription plans. Creating different plans, promos, and payment methods were quite easy.

Simple integration and easy to use features make it excellent choice for any big business. It provides all necessary tools for an ecommerce business and very rigid on data security.

Overall a very capable subscription management tool with great integrations and great support them.

The interface is fairly straightforward to navigate and they connect with much of our tech stack, which helps streamline workflows.

We are efficient in new client onboarding and subscription processes because of Chargebee. We were manually raising invoices before but with Chargebee the process is simplified and very effective.

It's the best SaaS subscription billing platform out there and I would highly recommend it to anyone looking to start a subscription based business.

Also, I love that I can customize my payment site and that the integration with my website is very easy.

It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.

Missing the possibility to be able to add multiple invoice rovs to an invoice.

A good plus is  that there is no need to build our solutions from scratch and several integrations are available to streamline the workflow.

And the core subscription management  works really well. It is great for companies that start from scratch and need quick 0-80 solution.

I respect their leadership. I highly recommend you check them out.

So customers are confused as too why they got an email says they paid but no payments removed from their account.

It's been great to have more than an API as our billing provider.

The more you leverage the advanced capabilities the more disappointed you are. We had dashboards disappear, web hooks not triggering without any apparent reason and much more.

Chargebee offers a powerful API to help with managing subscriptions, plans and customers.

It's hard to do price indexation to subscriptions.

Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.

Invoicing a new client is very easy and UI is super fluid. We have raised a couple of tickets when we encountered bugs but their Customer Success team got in touch with us and solved it within a day.

US Dollar

Stax is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing, online invoicing, virtual terminals and developer API.


The solution allows users to accept swiped, dipped, tapped and keyed-in payments. Users can set up tipping options and personalize receipts with a company logo. Stax also allows users to send one-time invoices, create invoice schedules and redirect customers to a hosted payment page. Payment methods and banking information can be stored to enable recurring payments. A customized payment flow can be created with additional integrations such as QuickBooks Online.


Stax offers a data analysis platform for accessing detailed batch reports and managing payment card industry compliance. Native Android and iOS apps are available.


The solution is available on a monthly subscription basis and support is available via phone, email and online ticketing system.



LongDescription

Real Time Analytics

Multiple Payment Options

Contactless NFC

Electronic Payments

Invoice History

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Customizable Reports

Data Synchronization

Debit/Credit Card Processing

Digital Signature

Mobile Payments

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Customizable Invoices

Gift Card Management

In-Person Payments

Transaction Monitoring

Data Import/Export

Multi-Location

QuickBooks Integration

Mobile Access

Online Payments

Online Invoicing

Transaction Management

Sales Reports

Inventory Tracking

Real-Time Data

Billing Portal

Tax Calculation

Credit Card Management

Mobile Card Reader

ACH Payment Processing

PCI Compliance

Visual Analytics

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Check Processing

Billing & Invoicing

Receipt Management

Discount Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Point of Sale (POS)

Third-Party Integrations

Flat Subscription Price: $99 per month

Growth Software Package: $99 per month
Pro Software Package: $159 per month
Ultimate Software Package: $199 per month

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Stax

Live Online

Webinars

Documentation

Videos

Chargebee is a cloud-based accounting solution for businesses of all sizes across various industries such as telecommunication and media, e-commerce and IoT. The solution is PCI Level 1 certified and offers features such as subscription management, invoice management, payment management and custom report generation.


Chargebee’s dunning management feature lets users set the number of reminder emails to be sent for failed transactions. The solution allows users to translate and localize the content of a webpage and configure checkout in multiple languages on the basis of geography. Abandoned cart reports are also available to track dropped checkouts.


Businesses can automate the revenue recognition model to deal with cancellations, track charges, manage refunds and write-offs. Integration with Stripe payment gateway enables users to accept credit transfers. Users can manually record offline invoices such as cash transfer and postal orders.


Chargebee offers services on a monthly subscription basis and customer support is available via live chat, email and online knowledge base.

Real-Time Analytics

Revenue Recognition

Tax Management

Product Catalog

Deferred Billing

Access Controls/Permissions

Subscription Management

Recurring Invoicing

Bank Reconciliation

Customer Database

Refund Management

Customizable Fields

Email Templates

Self Service Portal

Multi-Currency

Dunning Management

Data Security

Client Portal

Sales Tax Management

Cancellation Management

Subscription Plan Management

Email Management

Multi-Period Recurring Billing

Activity Dashboard

Data Visualization

Reminders

Estimating

Customizable Templates

Accounting Integration

Dashboard

Multi-Language

Usage Tracking/Analytics

Billing Rate Management

Summary Reports

Contingency Billing

Partial Payments

Contract/License Management

Customizable Rules

Invoice Creation

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Launch: Free tier - $50k aggregate revenue free
Rise: $299/month (billed monthly) or $249/month (billed annually) - includes $50k/month revenue
Scale: $599/month (billed monthly) or $549/month (billed annually) - includes $75k/month revenue
Contact Chargebee for details of Enterprise plans.

Stax vs Chargebee

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