Stax vs Chargebee

RATING:

3.4

(37)

Stax has 37 reviews and a rating of 3.35 / 5 stars vs Chargebee which has 84 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.4 (37)
4.4 (84)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
July 8, 2024
July 17, 2024
Pros/Cons
  • Pros

  • The woman that quoted us was very nice and upfront and provided us with a competitive quote.
  • Easy to use, intuitive, and comprehensive with information that matters to you. The thing I like the most about it is the ability to send customers a link to pay there invoice to there phone or email.
  • Cons

  • BEWARE!!! Their fees are completely misleading. Been processing with them for a few months now & besides the $99 monthly fee be prepared for.
  • I tried to cancel and they still charged me for 4-6 months after wards. Still battling to get a refund 7 months after the fact.
Read all user reviews
  • Pros

  • We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways.
  • Robust platform from which you can build a large customer base with different types of subscriptions. High level of customization.
  • Cons

  • I never had this problem with my previous provider and they aren't even a billing or invoicing company.
  • Missing the possibility to be able to add multiple invoice rovs to an invoice.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos