OrgChart is easy to use and the team at OrgChart made the implementation process very easy. The system is very customizable and can be used in many different ways.

The system can be a bit complex and might be difficult for those who lack computer skills to pickup, but overall it is very user friendly.

I am satisfied with this service overall.

I like that the org charts look nice, meeting our branding requirements and can be exported in a number of formats. The software interacts with our HRIS system well. Customer service team is extremely responsive and helpful.

Lack of easy customization features. We also cannot map out our hourly workforce easily due to the per box fees.

It's ok but nothing to rave about.

The ability to auto update from HRIS and Auto post to our website is a huge time saver.

Administration if you need to make changes is clunky and hard to figure out.

We use this a few times a year for specific reporting purposes. But we don't use it as a our main point of contact to reference the org chart for the company.

We used this product when we want to do custom versions of our org chart, which it is very handy for. With or without names, only a certain part of the org, etc. And I liked that we can have things such as "Remote" show up on each tile but not in a loud, distracting way.

For us, it is nice for pulling specific reports but it is not that friendly to a basic user. The platform isn't intuitive, it feels like you need to be a regular user or have some software background to get the hang of it.

Save time in updating and publishing. integration with ADP WFN flawless

Ease of use, affordability, start up support.

Nothing to report. Ease of use and support has been responsive

With an organization as complex as ours, OCN definitely had the right tools to display the info properly and professionally. Automation is critical. Nobody wants to be spending hours per quarter updating.

The interface is definitely a bit dated and next to impossible for the average user to deal with. Either dedicate a power user of this program or implement their professional services team who will do it for you. Thankfully, the interface is not that critical since this is it and forget it type program.

We have had a great experience, the implementation process was easy and we got the help needed.

The set up was fast and simple, the implementation process was easy and we got the help needed.

Setting up the photos, I still have not gotten to help we need to set it up.

OrgChart is very simple to implement, update, customize, and view

The limit of only showing 5 tiers eliminates the ability to view the full OrgChart. With less than 100 employees, we would like to be able to see everyone on a single page. That lack of capability means I still have to make a manual org chart at times

For mid-large firms that have movement - this tool is great.

Allows easy Database Integration. (Access via ODBC). Admins update the Access Database Staff Reporting Table - very simple data and then the Chart Manager pushes a REFRESH and the boxes are added, modified, moved, removed etc. with a single click. The Org Chart is then verified & published to interal web site.

The initial setup can be tricky but worth the extra few minutes over manually entered orgchart data.

Makes org charting simple

Initially we liked that it had an on-prem implementation (security reasons). We finally justified cloud instance with the automatic hooks to ADP.

Security features of cloud implementation not as robust as on prem - but we limited data impacted.

the team was helpful and knowledgeable.think a review would be really helpful at this point since i know have some experience

like that it updates automatically at termination and hire like that you can color code and make style changes

the workbench wizard can be clunky, and you have to get use to the idiosyncrasies to make it fit your needs

Overall, great support team and love the product.

Let's us create highly customized charts

Site is not intuitive so often need to contact support.

I did like the software It helps me to coordinate my work and get things organized easily

I do like the fact that it's work my work simple I can easily organise my team and the work our financial data....

The things I did dislike are the interface they could have done much better and the registration.