I've been fortunate enough to have great Implementation and Customer Success Managers.

The CSM support has been great, and our team feels like we can get our questions answered. We have someone to help us navigate the internal Impartner teams.

For example, we've had troubles with quizzes getting stuck (just acts like its loading, but doesn't load).

Special mention as well to [sensitive content hidden] who was great during our renewal, making sure that we reached the best cost and functionality price that would support our future growth.

There are little things missing in some of the features.

It is very nice visually for our channel and partner community. Easy UI to navigate and includes the essentials.

Overall, we love using Impartner. It has a great ability to integrate with our other systems and allows us to create a one-stop shop for our partners.

Interesting features with easy to setup and use. Sensitive content hidden] has been very helpful in successful implementation and continued support for BigCommerce.

While I understand that we are not on the newest, modular version, pricing and how additional services/access to features are charged has been ambiguous and unclear.

Data management is easy for us, segmentation is a nice functionality, the ability to integrate with other platforms has helped a lot.

The performance, for all custoemr s that are outside the US, the lag is causing frustration on our partners side.

I love how you can also really customize the partner portal and integrate it into other third party vendors (e.g. Salesforce, LearnUpon, etc.).

Easy to use, great team to work with, and always improving themselves to add more and bring new and innovative functionality to their systems.

Overall experience is good. Our partners don't help sell our product, they are more subcontractors, so it required a lot of customizations.

I love the ease of use of Impartner and its integration capabilities. We are able to sync directly into Salesforce and integrate with many of our other systems.

Can be a little clunky in places, time frame not exactly ideal, some business ideas a little bit questionable.

You quickly get a portal for partners that you can roll out and that is easy to use.

Excellent customer support from Impartner from people like [sensitive content hidden]  help us leverage the intricate functionality of the tool.

The ImPartner support team is quite remarkable. Always available, they listen to your needs/issues and are able to technically find quick and valuables solutions.

My current assigned CSM (Oliver Walters) has been great to work with, he's extremely professional and has a wealth of knowledge about the Impartner platform and modules.

I liked the Customer Support provided and User Interface is good to look at. The options are easy to navigate for a new user.

The ease of use and integration with Salesforce makes Impartner a great solution for Cyberhaven. Partners have said this is the best site they've used in a long time.

The team, they are very responsive and eager to help out. Sensitive content hidden] is great help.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

At Impartner, our business is helping you grow yours.

Our Partner Relationship Management (PRM) and Partner Marketing Automation (PMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. With Impartner, global teams manage resellers, distributors, technology partners and others within a centralized and user friendly solution. From partner training and certifications to communications, business planning, and performance analytics, Impartner handles it all and more with best practices and automation built in so that channel teams can drive fast ROI.



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Content Delivery

Multi-Channel Marketing

Meeting Management

Multi-Channel Management

Partner Portal

Lead Capture

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Progress Tracking

SSL Security

Single Sign On

Incentive Management

Lead Distribution

Pipeline Management

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Content Library

Data Import/Export

Campaign Segmentation

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Content Management

Lead Management

Email Marketing

Sales Reports

Compliance Management

Real Time Data

Performance Metrics

Data Security

Channel Analytics

Channel Management

Training Management

Affiliate Management

Email/Online

Partner Management

Proposal Management

Role-Based Permissions

Real-Time Notifications

Forms Management

Workflow Management

Real-Time Updates

Email Management

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Distributor Management

Deal Management

Customizable Templates

WYSIWYG Editor

For Sales Teams/Organizations

Event Calendar

Sales Onboarding & Training

Real Time Reporting

Customizable Branding

Referral Management

Commission Management

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Campaign Analytics

Customizable Forms

Fund Management

Drag & Drop

Social Promotion

Secure Data Storage

Employee Portal

Third-Party Integrations

Onboarding

Campaign Management

Document Management

Multi-Channel Distribution

Search/Filter

Contact Impartner for pricing information. Packages are listed on our website at: https://impartner.com/optimize/#prm-pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Impartner PRM

In Person

Live Online

Webinars

Documentation

Videos

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

A/B Testing

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Email Alerts

Proposal Generation

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Project Management

Multi-Campaign

Communication Management

Customer Accounts

Customer Database

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Impartner PRM vs Zoho CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons