Software is user friendly. I appreciate the value of Athena gets paid based on revenue.

Mobile app is easy install and it's nice to have pictures of my providers.

Running reports if difficult, not a lot of report options. Authorizations are difficult to track.

What I like the most about athenaOne is the vast amount of information that can be shared. There isn't much that it can't be used for when it comes to patient care.

I loved how easy it was to document patient visits. It was also very quick and efficient.

Ease of use good but especially like the ability to customize to make this “ mine.

Allows for different styles and helps MIPS compliance. Have seen an increase in revenue.

Very user friendly, customer service is outstanding. The ease of submitting questions and quick responses.

The portal is easy to use and implement (users simply configure a browser, login). Their help desk is pretty decent.

Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

These days, the technology we use and share is so important. Not everyone is health literate, but this helps make it easier.

I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.

Integration to system provided by Athena folks that did not know the system. Athena has very little under standing of PT/OT and no  understanding of WC billing in PA.

I love the ability to customize my reports, letters and templates. I love the photo capture.

The layout of this software is terrible. Very confusing and it takes a lot of clicking to access any part of the patient’s chart.

The tickler system for follow up visits are subject to user errors and need constant review.

This software is sleek and beautiful. It has great ease of use for patients and myself and the office.

Poor functionality of Pharmacy. Major patient safety issues.

NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication.

The templates and text shortcuts were probably the best part of this software. The ability to add drop down menus and text boxes to your text shortcuts was extremely helpful for creating templates.

Clients find it very easy to book online appointments and love the reminders. The layout is nice to look at and continues to improve.

My customers love the text and email confirmations they receive. I like the integrated SOAP note, POS, and treatment history features.

I love that this system is easy to use on a computer or a phone and when a client books I get a notification to my phone so I never miss an appointment An added bonus is the support team is fantastic.

As a Massage therapist I love that SOAP notes are right their as well. Never mind the Revenue report that they offer; great come tax time.

I HATE that I used to have texting reminders and it was removed and ClinicSense wanted to charge an extra $10/month... $5/month I could've gotten behind but not $10.

Batch retrieving clients' treatment notes is a pain. No client account data exporting facility for bookkeeping software such as Microsoft Money.

Overall a very good experience. I love the having charting and reports all with my schedule.

Really the only thing I dislike is that there is only one option for the reminders in the lowest option.

It has saved me so much time. Love that all my forms are paperless, especially with COVID.

Chart notes are the only thing that don't make sense -too much wasted space and spacing in printed format, missing patient identifiers on multiple page SOAP notes.

The online form implementation works very well. All my clients have appreciated the professionalism as well as the ease of use.

I have been very happy and impressed with the customer service and quality of the software.

My Clients are super happy with how easy the online booking system is to use. Amazed at how easy it is and quick to do my SOAP notes!!! I will be a customer for life!!! Thank you ClinicSense.

The price is fantastic compared to other softwares. They are CANADIAN, so they adhere to our privacy laws for our clients.

Very easy to use and set up, tech support is wonderful and very responsive.

The app could use some work, attempting to schedule appointments on the app sometimes can be frustrating because the calendar cycles through all the months before getting to the current date.

The Email Campaign design is amazing and makes it extremely easy to send out email blasts to your clientele.

I like how user friendly it is to use. My clients love the online booking, and the reminders.

ClinicSense has been great so far as I work on reopening my bodywork business. If you are an AMTA member in massage then you get a great deal to subscribe to the service.

Ease of use, reliability, very affordable. Our entire team loves this software, especially the SOAP notes and the flexibility they have.

The program is amazing, customer service is awesome, I book about 20% of my appts now the rest are dome through clinic sense right from my website.

Booking, payment integration with Square, and email management for promotions. Super simple to use and gets the job done.

I am very pleased with this software. It was very quick to setup and start using, and clients love using it.

ClinicSense has been such a help so I spend less time on those tasks and more time dedicated to my family and clients.

The price was fantastic, it was nice with the automated reminder texts, and online booking.

I have nothing but good things to say about Clinicsense. They provide great marketing tools on top of top notch booking capabilities for a great price.

The mobile app is not the easiest to use and I’ve had a few issues with clients emails not working.

I have always had very quick communication with the clinic sense team whenever I have asked any questions. The customer service is great.

Its so easy for clients to book. I love that I have my own personalized page, and clients are so happy with it.

They listen to therapists needs, It has been a pleasure being a part of this growing company and seeing them flourish. Thank you for the discounted rate to AMTA members.

I have some issues with making changes with payments that may have been inputted wrong.

Ease of use for the client is very good, my clients love it. And being able to collect credit card info at scheduling creates a very simple checkout process: my clients love that too.

It is user friendly I am able to have multiple therapist on the schedule. I can sell gift certificates, send campaign emails and run all the reports I need on the same software.

Love that my clients really like it's easy of use. For myself it has a lot of capability to support my practice.

I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible.

Overall is quite easy to navigate. I've had the best experiences with customer service and anytime I've had a slight issue it's been resolved almost immediately.

This software is so easy to use and the emails my clients get look so professional. Customer service has been amazing.

US Dollar

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management. The suite provides cloud-based services for EHR, revenue cycle management, medical billing, patient engagement, care coordination, and population health management. In addition, the solution includes Epocrates another point-of-care mobile app.

Patients can utilize the patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

athenahealth currently works with a network of more than 160,000 providers that utilize the user-friendly interface daily. The solution is set up so that even nontechnical staff will be able to navigate their way through the system with ease.

LongDescription

Patient Records Management

Meaningful Use Certified

Invoice History

Admissions Management

Practice Management

HIPAA Compliant

SMS Messaging

Charting

Policy Management

Patient Intake

Clinical Notes

ONC-ATCB Certified

Scheduling

Vaccine Management

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

In-Patient Management

Voice Recognition

Out-Patient Management

Decision Support

Medical Billing

Physician Scheduling

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Accounting Integration

Compliance Tracking

Claims Management

Customizable Dashboard

Video Conferencing

Quotes/Estimates

Bed Management

Patient Scheduling

Appointment Scheduling

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Treatment Planning

Messaging

Patient Engagement

Immunization & Allergy Tracking

Medical History Records

Initial Assessments

For Mental/Behavioral Health

For Healthcare

Formulary Management

Healthcare Compliance

For Family Medicine

Medication Management

For Psychiatrists

Drug Reference Database

For Cardiologists

For Ophthalmologists

For Obstetrics & Gynecology

For Physical Therapy

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Virtual Waiting Room

Multi-Location

Alerts/Notifications

Reminders

Appointment Management

Records Management

Multi-Provider Practice

Payment Collection

Case Management

Patient Management

Growth Charts

For Plastic Surgery Practices

Web-based Deployment

Contact athenahealth for a customized pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

athenaOne

In Person

Live Online

Webinars

Documentation

Videos

ClinicSense is a practice management software designed to help health and wellness providers with online scheduling, appointment reminders and payment processing. 

The platform offers a point-and-click functionality, which enables administrators to create SOAP notes using built-in templates and short codes.

Managers can automatically share customizable pre-screening and intake forms with clients to collect customer details. ClinicSense allows teams to collect online payments, generate invoices and email receipts to patients. Additionally, supervisors can gain insights into account receivables, client retention rates and sales tax collected on a unified interface. 

ClinicSense lets businesses integrate the system with several third-party applications including Square and Stripe. Pricing is based on monthly subscriptions and support is extended via email, phone, contact form and other online measures.


Electronic Payments

Payment Processing

Customizable Reports

Rescheduling

Debit/Credit Card Processing

Credit Card Processing

Transaction History

SMS Reminders

Customer Database

Recurring Appointments

Gift Card Management

In-Person Payments

Calendar Management

Data Import/Export

Promotions Management

Availability Indicator

Booking Management

Email Marketing

Credit Card Management

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Online Booking

Reporting & Statistics

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Discount Management

Real Time Reporting

Reporting/Analytics

Contact Database

SOAP notes

Customizable Forms

Client Management

ClinicSense is offered across three pricing plans, outlined below. A 14-day free trial is available.
Lite: $39/month
Standard: $69/month
Premium: $129/month

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